Find work in Canada.

318,653 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 1 hour ago
J&
Spécialiste clinique en échographie - Ultrasound Clinical Specialist - (Montreal, QC) - Johnson & Johnson MedTech, L'électrophysiologie
Johnson & Johnson Innovative Medicine
Markham, ON · Montreal, QC
- Full-time
Added 1 hour ago
C
Associate Controls Specialist
Carrier
Coquitlam, BC
- $43,500 to $93,500 CAD / year
- Full-time
…who want a career, not just a shift. As an Associate Controls Specialist, you are entering the industry on the ground floor with a clear path to becoming an expert. We are looking for…
Added 1 hour ago
AI
Electromechanical Solutions Specialist
Ainsworth Inc
Mississauga, ON
- Full-time
The Electromechanical Solutions Specialist supports the electromechanical operations team on quotes, strategic projects and new sales. He/She also estimates repair work for small to mid…
Added 1 hour ago
AI
Security Systems Application Specialist
Ainsworth Inc
Mississauga, ON
- Full-time
Seek and utilize resources to resolve any technical issues that go beyond personal expertise, leveraging a supportive network.
Added 1 hour ago
AI
Remote Building Automation Services (RBAS) Technician
Ainsworth Inc
Ottawa, ON · Mississauga, ON
- Full-time
Our Remote Building Automation Services (RBAS) team is looking for an RBAS Specialist to join our National Support Team. This is an excellent opportunity for a recent graduate with…
Added 3 hours ago
AC
Manager, Indirect Tax
ACCA Careers
Toronto, ON
- Full-time
Deliver industry and technical expertise relating to complex tax issues through client interactions, reports, technical work, management presentations and high-quality deliverables
Added 3 hours ago
AC
Senior Manager, Indirect Tax
ACCA Careers
Toronto, ON
- Full-time
Deliver industry and technical expertise relating to complex tax issues through client interactions, reports, technical work, management presentations and high-quality deliverables
Added 6 hours ago
BM
Canada - Geospatial Data & GIS Solutions Lead
Barrick Mining Corporation
Toronto, ON
- Full-time
…Team members join a diverse, collaborative environment where technical excellence and ethical practices are central to…
Added 6 hours ago
OI
Senior Business Analyst, Program Communications
ORIGNIX Inc.
Calgary, AB
- Full-time
ORIGNIX is a specialist advisory and delivery firm at the convergence of cybersecurity, physical security, information technology, operational technology, and engineered systems. We help…
Added 6 hours ago
A
Smart 3D Administration and Support Specialist
AtkinsRéalis
Mississauga, ON
- Full-time
The Smart 3D (SP3D) Support Specialist supports the Hexagon Smart 3D application in a project environment with regards to the following: User support, Project support, SP3D project…
Added 8 hours ago
Investment & Personal Banking Specialist - Saint Lambert (6-months contract)
Scotiabank
Saint-Lambert, QC
As an Investment & Personal Banking Specialist you are customer-centric and able to connect with people in a relatable way. As an essential member of the Canadian Banking Branch network,…
Added 10 hours ago
WI
12-Month Contract Customer Care Specialist (Mon-Fri 10am-6pm)
Well.ca Inc
Guelph, ON
- Up to $18.5 CAD / hour
Well.ca is currently looking for energetic team players to join our growing Customer Care Team as a Customer Care Specialist.
Added 10 hours ago
TL
Customer Service Specialist
Transx Ltd
Guelph, ON
- $50,000 to $60,000 CAD / year
- Full-time
Technical Skills: Computer literate and proficient; experience with TMW or operational software is an asset. Knowledge of the trucking industry and associated rules/regulations (e.g., Hours…
Added 10 hours ago
TL
Accounting Specialist - Level 2
Transx Ltd
Rosser, MB
- Full-time
The TransX Group of Companies has an exciting opportunity for an Accounting Specialist – Level 2 to join our Yield & Financial Planning department in Winnipeg. Reporting to the Financial…
Added 10 hours ago
MO
Project Technician – Tier 3 Network & Infrastructure Specialist
MSP OPERATIONAL CORP
Guelph, ON · London, ON
- $90,000 to $100,000 CAD / year
…to grow, we are seeking a Project Technician – L3 Networking Specialist to join us in creating innovative technology solutions that will shape the future of modern work for our…
Added 10 hours ago
Technical Inside Sales Specialist
Nanometrics Inc
Ottawa, ON
We are looking for a highly organized, technically minded Inside Sales Specialist to support our sales team. As part of the Sales Operations team, this role will serve as the critical…
Added 11 hours ago
AH
Health Information Management Professional I
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Temporary
…with strong organizational, time management, analytical, and technical skills to effectively handle demands of workload and deadlines, working effectively under pressure and showing good…
Added 11 hours ago
B
Maintenance and Renovations Specialist
Boardwalk
AB · Edmonton, AB
- Full-time
Added 11 hours ago
NS
IT Technical Specialist
Netdigix Systems Inc
Burnaby, BC
- Full-time
We are looking for a strong, client-focused MSP Level 2 Technical Specialist who can take ownership of service tickets, learn client environments, troubleshoot independently, and provide…
Added 11 hours ago
S
Mechanical & Electrical Construction Inspector
SearchLabs
Toronto, ON
- Full-time
technical questions and site conditions with the firm’s engineers and
Added 11 hours ago
LD
TECH Specialist
London Drugs Limited
Campbell River, BC
- $18.25 to $21.58 CAD / hour
- Other
…Electronics, and Photographic equipment. As a London Drugs TECH Specialist, you’ll be a trusted expert to our customers, helping them select the technical products perfectly suited to…
Added 13 hours ago
MU
MARINE GEOMATICS SPECIALIST (HYDROGRAPHER)(RTP V)
Memorial University, Newfoundland and Labrador
St. John's, NL
- Full-time
…development support, industry outreach, and scientific and technical advisory services to clients and partners, with expertise spanning ocean observation, ocean mapping, remotely operated…
Added 13 hours ago
GB
Validation Specialist – Middleware Solutions
GeoTraceability by OPTEL
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
The Validation Specialist is responsible for creating and maintaining validation documents, such as internal validation protocols, Installation Qualification (IQ), Operational Qualification…
Added 13 hours ago
MD
Information Desk Coordinator / Customer Service Specialist Intermediate
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Job Class: Customer Service Specialist Intermediate
Added 14 hours ago
H
Senior Servicenow Developer – SPM
HCLTech
Canada
- Contract
…operational transparency and outcomes. You will leverage your technical acumen and industry experience to build scalable, innovative solutions that impact both clinical and administrative…

Netdigix Systems Inc

IT Technical Specialist

Burnaby, BC, V5C 6N3, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 3–5 years of technical support, systems administration, or IT client-services experience.
Posting language: English
Posted: Oct 3, 2026

Original job description

Netdigix Systems is a recognized leader in IT Managed Services, Cloud Hosting, and IT Project Consulting across Vancouver and the Lower Mainland. We deliver proactive, SLA-driven IT support and tailored technology solutions to our clients.

We are looking for a strong, client-focused MSP Level 2 Technical Specialist who can take ownership of service tickets, learn client environments, troubleshoot independently, and provide technical guidance to Level 1 technicians when needed.

Why Join Us?

Work across a diverse client base and build hands-on experience in managed services, cloud, cybersecurity, networking, and virtualization.

Complete meaningful routine infrastructure work with clear direction and support from senior technical staff.

Join a collaborative team that values accountability, curiosity, clear communication, and continuous learning.

About the Role

As an IT Technical Specialist Level 2, you will own and resolve Level 2 service requests in a fast-paced MSP environment. You will investigate issues thoroughly, use available documentation and ticket history, communicate professionally with clients and colleagues, and keep work moving without needing step-by-step supervision.

This role is for a capable Level 2 technician who can complete routine infrastructure work once the objective and design are established. Larger or more complex projects will be directed and reviewed by senior team members; this position is not expected to independently architect complex solutions or act as the primary technical contact for assigned client accounts.

Key Responsibilities

Own, investigate, resolve, document, and escalate Level 2 tickets within SLA.
Troubleshoot Windows Server, Microsoft 365, Active Directory, virtualization, networking, firewalls, VPNs, and endpoint issues.
Review ticket history and documentation before escalating issues.
Support and guide Level 1 technicians on escalated requests.
Complete routine infrastructure work with direction, including server and Hyper-V migrations, domain controller replacements, Cisco Firepower firewall work, managed-switch replacements, VLANs, and Microsoft 365 administration.
Maintain accurate documentation and communicate professionally with clients and internal teams.

Qualifications

3–5 years of technical support, systems administration, or IT client-services experience.
MSP experience is required.
Strong troubleshooting mindset, ownership, organization, and willingness to learn unfamiliar technologies.
Able to accept feedback and work collaboratively.
Valid driver’s licence and reliable vehicle for onsite client visits.
Available for an on-call rotation.
Experience with RMM/PSA tools, preferably N-able N-central and ConnectWise Manage.

Technical Skills

You should have hands-on experience with:

Windows Server 2016–2022, including Active Directory, Group Policy, file and share permissions, domain controller administration, and server administration.

Microsoft 365 and Exchange administration.

VMware and Hyper-V virtualization, including virtual machine management and routine host replacement or migration work.

Enterprise workstation deployment, configuration, and troubleshooting.

Networking fundamentals, including switches, routers, VLANs, DNS, DHCP, and VPN connectivity.

Firewall configuration and troubleshooting, preferably Cisco Firepower, Fortinet FortiGate, and Ubiquiti UniFi.

Endpoint protection, incident response, and remediation using tools such as SentinelOne, Bitdefender, and FortiClient EMS.

Remote monitoring and management tools, ticketing systems, and technical documentation.

Preferred Credentials

CompTIA Network+ or equivalent practical experience.

Microsoft certifications, CCNA, or comparable certifications are an asset.

Diploma or bachelor’s degree in Computer Science, Information Technology, or a related field is an asset.

ITIL or IT project coordination experience is an asset.

What Success Looks Like

Level 2 incidents are owned, resolved accurately, and completed within SLA.

Client environments and ticket histories are understood well enough to troubleshoot confidently and escalate thoughtfully.

Routine infrastructure work is prepared, executed, and documented reliably once scope and design are established.

Level 1 technicians receive practical support and clients feel informed and well supported.

Documentation is current, communication is constructive, and recurring issues are reduced through thorough investigation.

Apply About employer

More about this job

Responsibilities

The IT Technical Specialist will own and resolve Level 2 service requests, including infrastructure tasks like server migrations and firewall configuration. They will also provide technical guidance to Level 1 technicians and maintain accurate documentation for all client environments.

Requirements

Candidates must have 3–5 years of technical support or systems administration experience, specifically within an MSP environment. A valid driver's licence and reliable vehicle are required for onsite client visits, along with proficiency in Windows Server, networking, and virtualization technologies.

Skills

Windows Server
Microsoft 365
Active Directory
Virtualization
Networking
Firewalls
VPN
Endpoint protection
Hyper-V
VMware
Cisco Firepower
Fortinet FortiGate
Ubiquiti UniFi
RMM
PSA
Technical support

Visa sponsorship

Not detected in the job text

Keywords

IT Managed Services
Cloud Hosting
IT Project Consulting
MSP
Windows Server 2016-2022
Active Directory
Group Policy
Exchange
VMware
Hyper-V
VLANs
DNS
DHCP
SentinelOne
Bitdefender
FortiClient EMS
N-able N-central
ConnectWise Manage
CompTIA Network+
CCNA
ITIL

Report this job