Find work in Canada.

328,209 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Save this search

Added 9 mins ago
Quality Technician (Contract)
Husky Technologies
Bolton, ON
Full-time
Reporting to the Andon Clinic Team Leader, the Quality Clinic Specialist is responsible with the investigation of all issues reported from the factory and from the field by Service…
Added 9 mins ago
Proposal Bid Specialist
Siemens
Montreal, QC
Full-time
Collaborate with sales, marketing, technical, and legal teams to gather necessary content.
Added 9 mins ago
Field Engineer / Specialist, RSSOM - Ontario Line
Bantrel Co.
Toronto, ON
$95,000 to $140,000 CAD / year
Full-time
The Field Specialist will report to the Lead Field Specialist and performs construction engineering assignments of a varied nature requiring a full working knowledge of construction…
Added 9 mins ago
Digital Marketing Specialist
RONCO Safety (PPE Manufacturing)
Toronto, ON · Greater Toronto Area, Canada
Full-time
RONCO Safety is looking for an experienced, hands-on Digital Marketing Specialist to join our Marketing team.
Added 9 mins ago
Procurement Specialist
Texcan
Surrey, BC
Full-time
The Procurement Specialist partners closely with Sales and suppliers to support quoting, sourcing, and procurement for non-stock items, project bids, and urgent customer requests. This role…
Added 9 mins ago
Proposal Bid Specialist
Siemens
Quebec, QC
Full-time
Collaborate with sales, marketing, technical, and legal teams to gather necessary content.
Added 10 mins ago
Actuarial Specialist
Gore Mutual Insurance
Toronto, ON · Cambridge, ON · Vancouver, BC
The Actuarial Specialist is responsible for leading the pricing analyses, rating structures and predictive analytics solutions as an independent contributor. The role applies advanced…
Added 10 mins ago
Service Operator II - Service Specialist II - Completion Tools
Halliburton
AB · Clairmont, AB
Under direct supervision, assists the Service Specialist in installing well completion products.
Added 10 mins ago
Senior Clinical Specialist, Interventional Cardiology, Montreal & Toronto
Haemonetics
Quebec, QC
Full-time
The Senior Clinical Specialist provides advanced clinical sales support for Optowire and SavvyWire, leading solutions in the Sensor-Guided Technology market,and plays a key role in the…
Added 10 mins ago
Spécialiste des autorisations de retour de marchandises / RMA Specialist
Genetec
Remote, Canada
Full-time · Remote
Reporting to the Team Leader, the Return Merchandise Authorization Specialist is responsible for fulfilling and processing merchandise returns in a timely and accurate manner. This team…
Added 10 mins ago
Talent Acquisition Specialist
SLR Consulting
Guelph, ON · Toronto, ON · Ottawa, ON · Vancouver, BC
Full-time
…to our clients through the integration of over 30 advisory, technical environmental, and engineering disciplines to help clients address some of their most complex challenges around…
Added 24 mins ago
Spécialiste des autorisations de retour de marchandises / RMA Specialist
Genetec
Montreal, QC
Full-time
Reporting to the Team Leader, the Return Merchandise Authorization Specialist is responsible for fulfilling and processing merchandise returns in a timely and accurate manner. This team…
Added 24 mins ago
Talent Acquisition Sourcer
Nakisa
Montreal, QC
Full-time
Screen technical candidates against a structured rubric, telling a backend specialist from a generalist rather than matching keywords.
Added 24 mins ago
CA Product Category & Vendor Relations Specialist - CAD/CAM and Digital Lab
Henry Schein Canada
Niagara-on-the-Lake, ON
Full-time
Serve as a CAD/CAM market and product subject-matter expert for internal stakeholders, while leveraging clinical and technical specialists for workflow-specific expertise.
Added 24 mins ago
Advanced Applications Blow Molding Specialist
Husky Technologies
Bolton, ON
Full-time
Title: Advanced Applications Blow Molding Specialist
Added 24 mins ago
Industrial Software Validation|
Husky Technologies
Bolton, ON
Full-time
The Software Validation Specialist plays a key role in our Innovation and Sustainability Team, responsible for developing and executing comprehensive testing strategies to ensure industrial…
Added 24 mins ago
ERP Business Analyst
Husky Technologies
Bolton, ON
Full-time
4+ years’ experience as a technical business analyst or application specialist preferred.
Added 24 mins ago
Senior Sourcing Specialist
TES Group Inc.
Sherwood Park, AB
Full-time
…market. To support this growth, we are seeking a Senior Sourcing Specialist with deep expertise in supply chain development including new source identification, long term supply agreement…
Added 24 mins ago
Technical Support Specialist 2
Surrey Police Service
Surrey, BC
Contract
Surrey Police Service (SPS) has an exciting opportunity for a Technical Support Specialist 2 to join our Information Management and Technology Division, within the Corporate Services…
Added 25 mins ago
Licensed Automotive Technician
Fountain Tire
High River, AB
Other
A diagnostic specialist that enjoys keeping up with modern technology
Added 25 mins ago
Field Engineer / Specialist, RSSOM - Ontario Line
Bantrel Co.
Toronto, ON
$95,000 to $140,000 CAD / year
Full-time
The Field Specialist will report to the Lead Field Specialist and performs construction engineering assignments of a varied nature requiring a full working knowledge of construction…
Added 25 mins ago
Deals - Tax Real Assets Portfolio | Senior Associate
Pwc UK
London, ON
Full-time
As a Corporate Tax specialist within the Real Assets Portfolio (RAP) team, you will work with a diverse range of clients, including private equity investors, multinational organisations,…
Added 38 mins ago
C-GE-470 - Spécialiste d’intégration Défense et sécurité-EN
CAE
Montreal, QC
Full-time
C-GE-470 - Integration Specialist Defense & Security
Added 38 mins ago
PLM Functional Analyst - 3DEXPERIENCE
Techso
Montreal, QC
Full-time
In this role, you'll be much more than a CAD specialist. You'll become a trusted advisor, helping clients understand their business needs, recommend innovative solutions, and support the…
Added 38 mins ago
DevOps Specialist
Techso
Montreal, QC
Full-time
Techso is looking for a DevOps Specialist – AWS and Azure to contribute to challenging projects for clients located across Canada.

Netdigix Systems Inc

IT Technical Specialist

Burnaby, BC, V5C 6N3, Canada

Pay: Competitive salary ($45,000–$60,000 depending on experience)
Job type: Full-time
Posting language: English
Posted: Aug 17, 2026

Apply About employer

Applications open in a new tab.

Original job description

IT Technical Specialist

Location: Burnaby, British Columbia

Employment Type: Full-Time

Department: IT

Reports to: CEO / Owner

About Netdigix Systems

Netdigix Systems is a leader in Managed IT Services, Cloud Hosting, and IT Project Consulting across Vancouver and the Lower Mainland. We operate in a fast-paced MSP environment, leveraging tools such as ConnectWise Manage and N-Able N-Central to deliver structured, SLA-driven support. We prioritize process discipline, client trust, and controlled execution in everything we do.

About the Role

As an IT Technical Specialist, you will be responsible for first-line support, issue triage, and controlled execution of technical tasks. This role is critical in maintaining service quality by ensuring that all work follows documented processes, is properly scoped, and is executed with clear understanding of impact.

You will work closely with senior technicians and leadership, escalating appropriately and contributing to a structured, team-based support model.

Key Responsibilities

Respond to and resolve Level 1 support requests (workstations, user issues, basic networking)
Accurately triage issues and escalate to senior technicians when required
Follow all Netdigix processes for:
Ticket creation and documentation
Change management
Client communication
Perform basic technical tasks with clear understanding of impact and approval where required
Document all work clearly in PSA (ConnectWise Manage)
Maintain awareness of potential client impact before taking action
Assist in onboarding, workstation setup, and standard configurations
Support senior technicians on projects and more complex tasks
Maintain a high standard of professionalism in all client and team interactions

Core Expectations (Critical)

Successful candidates must demonstrate:

Strong discipline in following process - no work without a ticket
Willingness to ask before acting when unsure
Understanding that:
Not all problems should be fixed immediately - some require alignment first
Ability to remain calm and controlled under pressure
Clear communication and escalation when issues exceed scope
Respectful and professional collaboration with team members at all times

Qualifications & Skills

1–2 years of IT support experience (MSP experience preferred)
Familiarity with: Windows 10/11 Microsoft 365 Basic Active Directory tasks
Understanding of: Basic networking (IP, DNS, VPN concepts) Endpoint troubleshooting
Strong troubleshooting mindset with attention to detail
Excellent communication and documentation skills
Ability to follow structured workflows and processes consistently
Technology Stack PSA/RMM: ConnectWise Manage, N-Able N-Central Microsoft: Windows 10/11, Microsoft 365, Active Directory
Security: Endpoint protection tools (e.g., SentinelOne, Bitdefender)
Networking: Basic exposure to VPNs, firewalls, and wireless systems

Credentials (Preferred)

CompTIA A+ or equivalent experience
Working toward Network+ or Microsoft certifications

What We Offer

Competitive salary ($45,000–$60,000 depending on experience)

Career progression into Level 2 and beyond

Mentorship and structured growth path

Exposure to a wide range of technologies and client environments Collaborative team environment

What Success Looks Like in This Role

Issues are handled efficiently within process

Risks are identified and escalated early

Work is documented clearly and consistently

Clients feel supported and informed

Team members can rely on you to follow structure and communicate effectively

Apply About employer

More about this job

Responsibilities

The IT Technical Specialist will provide first-line support, triage technical issues, and ensure all tasks are executed according to documented processes. They will also assist with workstation setups, project support, and maintain clear documentation within the PSA system.

Requirements

Candidates should have 1–2 years of IT support experience, preferably in an MSP environment, with proficiency in Windows, Microsoft 365, and basic networking. Strong communication skills, a disciplined approach to following processes, and a professional demeanor are essential for this role.

Skills

IT support
Windows 10/11
Microsoft 365
Active Directory
Networking
Endpoint troubleshooting
ConnectWise Manage
N-Able N-Central
Ticket documentation
Change management
Client communication
Workstation setup
Troubleshooting
Technical documentation

Benefits

Career progression
Mentorship
Structured growth path

Visa sponsorship

Not detected in the job text

Keywords

IT Technical Specialist
Managed IT Services
MSP
Cloud Hosting
IT Project Consulting
ConnectWise Manage
N-Able N-Central
SLA
Windows 10
Windows 11
Microsoft 365
Active Directory
Networking
IP
DNS
VPN
Endpoint protection
SentinelOne
Bitdefender
CompTIA A+
Network+
Technical support
Workstation setup
Troubleshooting
Documentation

Report this job