Jobs in Burnaby, BC and nearby

Jobs within 25 km of Burnaby, BC, Canada. Nearby towns and cities are included. Distances are straight-line, not driving distances.

38,113 listings · 7,181 employers Counted Oct 29, 2026. How we count

About these jobs

Employers hiring include Vancouver Coastal Health (1,178 listings), Fraser Health (846 listings), Health Match BC (792 listings).

Common roles: Registered nurse, Retail sales associate, Software engineer.

9,887 of these listings include employer-provided pay. Open a job to see its currency and pay period.

Advertised starting pay
Pay period	Median starting pay	Listings
CAD / hour	32.84	6,144
CAD / year	80,000.00	2,837
CAD / month	5,692.25	370
USD / hour	18.75	218
USD / year	90,000.00	122

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Workplace classifications: 0% remote, 18% hybrid, 82% on-site, 0% not specified. Hybrid and on-site classifications may be inferred from descriptions. Check the original ad.

Based on the dated count above. Listings can change. How we count

Jobs in Burnaby, BC and nearby

Within 25 km

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Added 23 hours ago
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- From $28 CAD / hour
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Netdigix Systems Inc

Technical Specialist

Burnaby, BC, Canada

$65,000 to $75,000 CAD / year · Full-time

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Job details

Pay: $65,000 to $75,000 CAD / year
Job type: Full-time
Apply by: Nov 27, 2026
Experience: 3–5 years of technical support, systems administration, or IT client-services experience.
Posting language: English
Posted: Oct 28, 2026

Original job description

Netdigix Systems is a recognized leader in IT Managed Services, Cloud Hosting, and IT Project Consulting across Vancouver and the Lower Mainland. We deliver proactive, SLA-driven IT support and tailored technology solutions to our clients.

We are looking for a strong, client-focused MSP Level 2 Technical Specialist who can take ownership of service tickets, learn client environments, troubleshoot independently, and provide technical guidance to Level 1 technicians when needed.

Why Join Us?

Work across a diverse client base and build hands-on experience in managed services, cloud, cybersecurity, networking, and virtualization.
Complete meaningful routine infrastructure work with clear direction and support from senior technical staff.
Join a collaborative team that values accountability, curiosity, clear communication, and continuous learning.

About the Role

As an IT Technical Specialist Level 2, you will own and resolve Level 2 service requests in a fast-paced MSP environment. You will investigate issues thoroughly, use available documentation and ticket history, communicate professionally with clients and colleagues, and keep work moving without needing step-by-step supervision.

This role is for a capable Level 2 technician who can complete routine infrastructure work once the objective and design are established. Larger or more complex projects will be directed and reviewed by senior team members; this position is not expected to independently architect complex solutions or act as the primary technical contact for assigned client accounts.

Key Responsibilities

Own, investigate, resolve, document, and escalate Level 2 tickets within SLA.
Troubleshoot Windows Server, Microsoft 365, Active Directory, virtualization, networking, firewalls, VPNs, and endpoint issues.
Review ticket history and documentation before escalating issues.
Support and guide Level 1 technicians on escalated requests.
Complete routine infrastructure work with direction, including server and Hyper-V migrations, domain controller replacements, Cisco Firepower firewall work, managed-switch replacements, VLANs, and Microsoft 365 administration.
Maintain accurate documentation and communicate professionally with clients and internal teams.

Qualifications

3–5 years of technical support, systems administration, or IT client-services experience.
MSP experience is required.
Strong troubleshooting mindset, ownership, organization, and willingness to learn unfamiliar technologies.
Able to accept feedback and work collaboratively.
Valid driver’s licence and reliable vehicle for onsite client visits.
Available for an on-call rotation.
Experience with RMM/PSA tools, preferably N-able N-central and ConnectWise Manage.

Technical Skills

You should have hands-on experience with:

Windows Server 2016–2022, including Active Directory, Group Policy, file and share permissions, domain controller administration, and server administration.
Microsoft 365 and Exchange administration.
VMware and Hyper-V virtualization, including virtual machine management and routine host replacement or migration work.
Enterprise workstation deployment, configuration, and troubleshooting.
Networking fundamentals, including switches, routers, VLANs, DNS, DHCP, and VPN connectivity.
Firewall configuration and troubleshooting, preferably Cisco Firepower, Fortinet FortiGate, and Ubiquiti UniFi.
Endpoint protection, incident response, and remediation using tools such as SentinelOne, Bitdefender, and FortiClient EMS.
Remote monitoring and management tools, ticketing systems, and technical documentation.

Preferred Credentials

CompTIA Network+ or equivalent practical experience.
Microsoft certifications, CCNA, or comparable certifications are an asset.
Diploma or bachelor’s degree in Computer Science, Information Technology, or a related field is an asset.
ITIL or IT project coordination experience is an asset.

What Success Looks Like

Level 2 incidents are owned, resolved accurately, and completed within SLA.
Client environments and ticket histories are understood well enough to troubleshoot confidently and escalate thoughtfully.
Routine infrastructure work is prepared, executed, and documented reliably once scope and design are established.
Level 1 technicians receive practical support and clients feel informed and well supported.
Documentation is current, communication is constructive, and recurring issues are reduced through thorough investigation.

Compensation

Base salary: $65,000–$75,000 CAD per year, flexible depending on relevant experience and qualifications.

Apply About employer

More about this job

Responsibilities

Own, investigate, resolve, document, and escalate Level 2 service tickets within SLA, troubleshooting server, cloud, networking, virtualization, firewall, and endpoint issues. Complete routine infrastructure work with direction, support Level 1 technicians, and communicate professionally with clients while maintaining accurate documentation.

Requirements

Requires 3–5 years of technical support, systems administration, or IT client-services experience, including MSP experience, along with strong troubleshooting, ownership, organization, and collaboration skills. Candidates need hands-on experience with Windows Server, Microsoft 365, virtualization, networking, firewalls, endpoint protection, and RMM/PSA tools, plus a valid driver’s licence, reliable vehicle, and availability for on-call rotation.

Skills

Windows Server Administration
Active Directory
Microsoft 365 Administration
Exchange Administration
VMware
Hyper-V
Networking
Firewall Configuration
VPN Troubleshooting
VLANs
Endpoint Protection
Incident Response
RMM/PSA Tools
Technical Documentation
Client Communication
Level 2 Troubleshooting

Visa sponsorship

Not detected in the job text

Keywords

Managed Services Provider
IT Managed Services
Cloud Hosting
IT Project Consulting
Windows Server 2016–2022
Active Directory
Group Policy
Microsoft 365
Exchange
VMware
Hyper-V
Cisco Firepower
Fortinet FortiGate
Ubiquiti UniFi
N-able N-central
ConnectWise Manage
SentinelOne
Bitdefender
FortiClient EMS
RMM
PSA
CompTIA Network+
CCNA
ITIL
SLA
VLAN
DNS
DHCP
VPN
Incident Response

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