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Added 1 min ago
Director, Enterprise AI Strategy & Transformation
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Netflix

Sr. Account Manager (Canada)

Toronto, ON, Canada

Job type: Full-time
Apply by: Oct 23, 2026
Experience: 5+ years of experience in Account Management and/or Sales Planning functions in the digital media industry, with a focus on video advertising
Posting language: English
Posted: Sep 23, 2026

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Original job description

At Netflix, our mission is to entertain the world. Together, we are writing the next episode - pushing the boundaries of storytelling, global fandom and making the unimaginable a reality. We are a dream team obsessed with the uncomfortable excitement of discovering what happens when you merge creativity, intuition and cutting-edge technology. Come be a part of what’s next.

Netflix is seeking a Senior Account Manager who will be an exceptional addition to our growing Netflix Ads team. The Senior Account Manager will be responsible for leading the pre-to-post sale campaign execution workflow as a strategic partner to Netflix Sales Partner(s). Our Senior Account Managers will partner with clients and sales on RFP responses, media plan generation, campaign execution and monitoring delivery performance to ensure flawless execution and excellent client service.

Sr. Account Managers will also be responsible for being the first point of escalation for the other Account Managers on their teams. They will have subject-matter expertise on the business that they support and will partner with Account Management Leadership on Sales Enablement Development for internal and offshore teams and assist in Onboarding new hires.

Key Responsibilities

Manage our top and strategic accounts in partnership with Sales team and driving revenue growth
Lead and maintain training materials for the AM organization, build templates and be responsible for training new AMs who join their team in partnership with Sales Enablement
1st point of escalation for Account Managers on their team vs. immediate escalation to management
Assist managers and partner with Sales Enablement in developing and continually enhancing new products, improving processes, running projects or workflows to ensure effectiveness.
Relied upon as an SME for their Country, Market, or Agency Hold Co.
Partner with aligned Sales Manager and/or Sr. Sales Partners to understand client goals and objectives in order to deliver excellent customer service
Host weekly Pipeline & Pacing meetings with Sales Partners to align on upcoming launches and active campaign performance
Lead strategic media planning for key accounts and contribute to RFP responses around campaign packaging, pricing, targeting, etc.
Host campaign kick-off meetings and partner with client on gathering campaign launch assets
Partner with cross-functional teams on the production of custom creative assets
Collaborate with Account Managers in other regions to share learnings and best practices
Work closely with Campaign Management and Ad Operations for flawless order implementation and technical troubleshooting
Responsible for overseeing the delivery performance of Ad Campaigns and partnering with clients on necessary campaign optimization tactics
Provide clients with necessary campaign performance including post-campaign wrap reports
Ability to navigate campaign escalations and contribute to long-term solutions to prevent similar issues in the future
Maintain an in-depth understanding of our ad products, sponsorship offerings, targeting capabilities and ad policies.
Build SME capabilities in specific areas and add depth where managers require full details on a topic
Contribute to monthly billing & invoicing process with clients and finance
Establish strong working relationships with client and agency partners, leaning into the sales strategy of the market or the book of business

We’re Looking For

5+ years of experience in Account Management and/or Sales Planning functions in the digital media industry, with a focus on video advertising
Experience working in Sales Operation systems (CRM, OMS, Ad Servers)
Knowledge of digital media sales and marketplaces including Direct IO, Programmatic Guaranteed and PMP advertising
Excellent verbal and written communication skills
Strong analytical and strategic thinking abilities with the ability to make data digestible for cross-functional stakeholders
Proven project management skills with ability to multitask and manage requests from various stakeholders.
Familiarity with Advertising Research and Verification vendors like Nielsen, ComScore, Moat, Integral Ad Science, DoubleVerify, Kantar, etc.

If you have a passion for entertainment and a desire to work in a fast-paced, innovative environment, we would love to hear from you. Come join us and help us entertain the world!

Generally, our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $135,000.00 -185,000.00.

Netflix provides comprehensive benefits including Supplemental Health and Dental Plans, Mental Health support, a RRSP Retirement Plan with employer match, Stock Option Program, Disability Programs, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs. Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off. See more detail about our Benefits here.

Netflix is a unique culture and environment. Learn more here.

Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

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More about this job

Responsibilities

Lead strategic account management and pre-to-post-sale campaign execution in partnership with sales teams, clients, and agencies, including media planning, campaign delivery, optimization, and reporting. Serve as a subject-matter expert and escalation point while supporting training, onboarding, process improvements, and cross-functional collaboration.

Requirements

Requires 5+ years of account management or sales planning experience in digital media, with a focus on video advertising, and experience with sales operations systems such as CRM, OMS, and ad servers. Candidates should understand direct IO and programmatic marketplaces and demonstrate strong communication, analytical, strategic, and project management abilities; familiarity with advertising research and verification vendors is also sought.

Skills

Account Management
Digital Media Advertising
Video Advertising
Strategic Media Planning
Campaign Execution
Campaign Optimization
Client Service
Sales Planning
Revenue Growth
Project Management
Analytical Thinking
Strategic Thinking
Communication
Training and Onboarding
CRM, OMS, and Ad Server Systems
Programmatic Advertising

Benefits

Supplemental Health Plans
Dental Plans
Mental Health Support
RRSP Retirement Plan With Employer Match
Stock Option Program
Disability Programs
Family-Forming Benefits
Life and Serious Injury Benefits
Paid Leave
Flexible Time Off

Visa sponsorship

Not detected in the job text

Keywords

Netflix Ads
Account Management
Digital Media
Video Advertising
Sales Planning
Campaign Execution
Media Planning
RFP Responses
Campaign Optimization
Campaign Performance
Direct IO
Programmatic Guaranteed
PMP Advertising
CRM
OMS
Ad Servers
Sales Enablement
Pipeline and Pacing
Ad Operations
Custom Creative Assets
Advertising Research
Nielsen
ComScore
Moat
Integral Ad Science
DoubleVerify
Kantar
Billing and Invoicing

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