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NetFusion Designs | Managed IT Support Services & Cloud Hosting

System Administrator

Toronto, ON, Canada

Job type: Contract
Apply by: Mar 31, 2027
Posting language: English
Posted: Oct 2, 2026

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Original job description

Company Description NetFusion Designs is a SOC 2 certified Managed IT Services Provider (MSP) supporting small and medium-sized businesses across Ontario and North America from its headquarters in Kitchener. The team delivers proactive IT support, managed cybersecurity, cloud hosting, VoIP, and AI-powered solutions that help organizations remain secure, efficient, and competitive. With rapid response and resolution times, NetFusion Designs provides 24/7 helpdesk services and a comprehensive suite of offerings including compliance-focused security audits, private and hybrid cloud environments, backup and disaster recovery, and virtual CIO services. The company serves a wide range of industries such as manufacturing, insurance, professional services, and real estate, and combines enterprise-grade IT capabilities with the responsiveness of a local, people-first partner. As one of the few SOC 2 certified MSPs in the region, NetFusion Designs maintains rigorous processes to protect client data and confidentiality.

Role Description The System Administrator role at NetFusion Designs is a contract, on-site position based in Toronto, ON. This role is responsible for managing and maintaining client servers, workstations, and network infrastructure, ensuring systems are secure, stable, and optimally configured. Day-to-day tasks include monitoring system performance, applying patches and updates, managing user accounts and permissions, performing backups and restores, and supporting cloud and virtualized environments. The System Administrator will respond to incidents and service requests, diagnose and resolve technical issues, document changes and procedures, and collaborate with other technical teams to implement improvements. This role also involves assisting with security best practices, participating in IT projects and deployments, and communicating clearly with clients and internal stakeholders.

Qualifications

Strong System Administration skills, including server management, operating system configuration, and user account administration.
Proficiency in Troubleshooting and Technical Support for hardware, software, and network-related issues in a business environment.
Experience with Network Administration, including switching, routing, firewalls, VPNs, and wireless network management.
Solid Information Technology foundation, including familiarity with cloud platforms, virtualization, backup solutions, and security best practices.
Relevant certifications such as CompTIA A+, Network+, Security+, Microsoft, or equivalent industry credentials are an asset.
Ability to work on-site in Toronto, ON, manage multiple priorities, and communicate effectively with technical and non-technical stakeholders.
Previous experience in a Managed Service Provider (MSP) or multi-client environment is preferred.
Post-secondary education in Information Technology, Computer Science, or a related field, or equivalent practical experience.

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More about this job

Responsibilities

Manage and maintain client servers, workstations, and network infrastructure, including monitoring performance, applying updates, administering accounts, and handling backups. Respond to incidents and service requests, document procedures, support security and IT projects, and collaborate with technical teams and clients to improve systems.

Requirements

Requires system administration, troubleshooting, technical support, and network administration skills, along with familiarity with cloud platforms, virtualization, backups, and security practices. Relevant certifications and post-secondary education in IT or a related field are assets; MSP or multi-client experience is preferred, as is the ability to work on-site in Toronto and communicate effectively.

Skills

System Administration
Server Management
Operating System Configuration
User Account Administration
Troubleshooting
Technical Support
Network Administration
Switching
Routing
Firewalls
VPNs
Wireless Network Management
Cloud Platforms
Virtualization
Backup and Restore
Security Best Practices

Visa sponsorship

Not detected in the job text

Keywords

System Administration
Server Management
Workstations
Network Infrastructure
Operating Systems
User Accounts
Permissions
Patching
Backups
Disaster Recovery
Cloud Platforms
Virtualization
Troubleshooting
Technical Support
Network Administration
Switching
Routing
Firewalls
VPNs
Wireless Networks
Security Best Practices
CompTIA A+
CompTIA Network+
CompTIA Security+
Microsoft Certifications
Managed Service Provider
SOC 2
Incident Response
IT Projects
Client Support

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