Find work in Canada.

323,172 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 17 mins ago
TF
Engagement Coordinator (1-year contract)
The Food Bank of Waterloo Region
Kitchener, ON
- Up to $58,738 CAD / year
- Full-time
- Contract
Reporting to the Community Events Manager, the Engagement Coordinator plays a key role in delivering meaningful and educational experiences for community and corporate groups through The…
Added 17 mins ago
Paralegal & Manager, Compliance
Nestle Operational Services Worldwide SA
Toronto, ON · North York, ON
…highest standards of integrity? We are looking for a Paralegal & Manager, Compliance to join our Canadian Legal team in an exciting dual…
Added 3 hours ago
W
Manager I, Quality
Worley
Toronto, ON · Markham, ON
- Full-time
As a Project Quality Manager, you will be responsible to provide local subject matter expertise and hands on support to deliver successful project outcomes and foster a positive quality…
Added 3 hours ago
UO
Tech/Facility Support Analyst, UCalgary Continuing Education
University of Calgary
Calgary, AB
- Part-time
The Department of Central Services in Continuing Education is currently seeking a Recurring Part-time Tech/Facility Support Analyst.
Added 3 hours ago
PM
Respiratory Therapist
Prairie Mountain Health
Brandon, MB
- Internship
Under the direction of the Care Team Manager, the Respiratory Therapist is responsible for working closely with the hospital staff and acting as a leader providing knowledge and advice in…
Added 4 hours ago
R
Human Resources Manager, (People & Culture) (English Services) (Hybrid/Telework)
Radio-Canada
Toronto, ON
- Full-time
This role is a hybrid work arrangement. Work schedule to be discussed with the Hiring Manager according to the guidelines defined by the department.
Added 5 hours ago
CA
Maintenance Technician
Centurion Associates Inc
Ottawa, ON
- Full-time
Our mission is to be sought after as a leading-edge, reputable, multi-disciplinary alternative asset manager; to capitalize on opportunities in new and interesting investment strategies…
Added 5 hours ago
BG
Facilities, Building Management - Placement Year
BMW Group
Goodwood, ON
- Internship
The Sites Services department is responsible for guiding Rolls Royce Motor Cars through environment, health and safety, environmental standards, as well as legal compliance to ensure a safe…
Added 6 hours ago
CA
Resident Manager (Live-In)
Centurion Associates Inc
Gravenhurst, ON
- Full-time
Our mission is to be sought after as a leading-edge, reputable, multi-disciplinary alternative asset manager; to capitalize on opportunities in new and interesting investment strategies…
Added 6 hours ago
TS
Administrative Assistant/Kettle Coordinator
The Salvation Army in Canada
Parksville, BC
- Part-time
…management calendar (property maintenance log, lease contracts, services contracts,…
Added 6 hours ago
CA
Customer Service Representative (Part-Time)
Centurion Associates Inc
Waterloo, ON
- Part-time
Our mission is to be sought after as a leading-edge, reputable, multi-disciplinary alternative asset manager; to capitalize on opportunities in new and interesting investment strategies…
Added 6 hours ago
CR
Active Living Manager
COGIR Real Estate
Ottawa, ON
- Full-time
As our next Active Living Manager you are an energetic, vibrant, and creative leader who thrives on assessing residents' needs. You will be responsible for enhancing the quality of life for…
Added 6 hours ago
A
Bar Manager - Social & Listening Room
AccorHotel
Banff, AB
- Full-time
The Bar Manager supports the Social General Manager in delivering the full bar vision, with a special focus on cocktail programs and the Listening Room experiences. You act as a barroom…
Added 6 hours ago
C
Administrative Support - Level II (Finance) (Telework/Hybrid)
CBC/Radio-Canada
Ottawa, ON
- Full-time
This role is a hybrid work arrangement. Work schedule to be discussed with the hiring Manager according to the guidelines defined by the department.
Added 6 hours ago
C
Human Resources Manager (English Services) (People & Culture)
CBC/Radio-Canada
Toronto, ON
- Full-time
This role is a hybrid work arrangement. Work schedule to be discussed with the Hiring Manager according to the guidelines defined by the department.
Added 6 hours ago
C
Human Resources Manager, (People & Culture) (English Services) (Hybrid/Telework)
CBC/Radio-Canada
Toronto, ON
- Full-time
This role is a hybrid work arrangement. Work schedule to be discussed with the Hiring Manager according to the guidelines defined by the department.
Added 7 hours ago
T
Senior Personal Banker Trainee - November 5th Networking Event, Edmonton
TD
AB
- Full-time
…service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and…
Added 7 hours ago
TS
Administrative Assistant/Kettle Coordinator
The Salvation Army Canada and Bermuda Territory
Parksville, BC · Mount Arrowsmith Corps - Office
- Part-time
…management calendar (property maintenance log, lease contracts, services contracts,…
Added 7 hours ago
SI
Staff Cloud Security Engineer
Scribd, Inc.
Toronto, ON · Vancouver, BC
- Full-time
…images, workload identity, runtime protection, and isolation of services processing untrusted content, with an emphasis on limiting the impact of…
Added 7 hours ago
A
Sales Executive, SAP Professional Services
Accenture
Toronto, ON
- Full-time
As a Sales Capture, Senior Manager you will be responsible to shape, sell and close large deals that are single or multi-service. Close sales opportunities resulting in profitable sales…
Added 8 hours ago
G
GUCCI Manager of Client Engagement, Canada
Gucci
Toronto, ON
- Full-time
The Manager of Client Engagement, Canada, will lead planning and implementation of retail client development strategies across directly operated stores (DOS) and outlet locations that drive…
Added 8 hours ago
B
Manager, Architecture & Design (Enterprise Architect)
BDO
AB · Winnipeg, MB · Halifax, NS · Calgary, AB
- Full-time
…Microsoft Foundry, enterprise integration and messaging platforms, event-driven architectures, API management solutions, and related cloud and data…
Added 8 hours ago
O
Office Manager, Executive Leadership Support
Optum
Richmond, BC
- Full-time
The Office Manager, Executive Leadership Support position is responsible for overseeing the day-to-day operations of the office, ensuring an efficient, professional, and well-organized work…
Added 9 hours ago
BG
Learning Management System Administrator
Brandt Group of Companies
Regina, SK
- Full-time
Brandt Corporate Services Ltd. is currently seeking a Learning Management System (LMS) Administrator for our Regina, SK, location.
Added 9 hours ago
CA
Resident Manager (Live-In)
Centurion Asset Management Inc.
Gravenhurst, ON
- Full-time
Our mission is to be sought after as a leading-edge, reputable, multi-disciplinary alternative asset manager; to capitalize on opportunities in new and interesting investment strategies…

NETGEAR

L3 Technical Support Engineer - Enterprise Networking & AV Solution

Remote, Canada

Remote

$67,000 to $76,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $67,000 to $76,000 CAD / year
Job type: Full-time
Workplace: Remote
Experience: 4+ years of experience in customer-facing technical support, network operations, or field support, ideally in enterprise or AV-over-IP switching environments
Posting language: English
Posted: Oct 6, 2026

Original job description

L3 Technical Support Engineer, Enterprise Networking and AV Solutions

Location: Remote, Canada (British Columbia preferred)
Department: Customer Support and Services (CSS)
Reports To: Manager, L3 Technical Support

About the Role

NETGEAR is looking for a highly skilled, customer-focused L3 Technical Support Engineer to join our growing Enterprise Networking and AV technical support team. This is a remote position based in Canada, with a preference for candidates in British Columbia. You'll work hours that line up with Pacific Time to support our North America customers.

You'll be the escalation point for L1 and L2 support. Working with our engineering teams, you'll resolve complex networking and AV-over-IP issues for enterprise customers, MSPs, and integrators. You'll support NETGEAR's switches, WiFi access points, security gateways, and network management solutions, both cloud and on-premises. In this post-sales role, you'll represent NETGEAR to our customers, bringing strong technical skills and excellent customer management to a fast-paced, high-growth environment.

Key Responsibilities

Serve as the technical escalation point for Enterprise Networking and AV customers, working with them directly by phone whenever possible
Diagnose and resolve complex technical issues involving:
- Layer 2 switching and Layer 3 routing
- QoS, IGMP, and STP
- Network and AV-over-IP hardware
- Wireless networking
- AV protocols and interoperability (Dante, NDI, AES67, and others)
- Cloud-based and on-premises management platforms
Work with engineering and product teams to resolve complex issues and bugs, and share feedback that improves the customer experience
Replicate issues and validate fixes hands-on in lab environments
Document solutions, root causes, and workarounds in the knowledge base
Stay current on emerging networking and AV technologies, including NETGEAR product roadmaps and firmware updates
Contribute to proactive support work, such as support guides, training for lower-tier support teams, and customer-facing webinars and documentation

What You Bring

4+ years of experience in customer-facing technical support, network operations, or field support, ideally in enterprise or AV-over-IP switching environments
Fluent written and spoken English, with the ability to explain complex technical concepts to customers at any level of technical expertise
Extensive knowledge of networking protocols and topologies
Hands-on expertise with:
- VLANs, QoS, STP/RSTP, and Ethernet switching protocols
- Wireless networking deployment and troubleshooting
- Routing protocols and troubleshooting
- IGMP Snooping, Querier, and multicast traffic optimization
- CLI troubleshooting tools, port mirroring, and packet capture analysis
Strong working knowledge of Wireshark
Experience supporting or deploying NETGEAR switches or similar platforms (Cisco, Extreme, Aruba)
Strong skills with technical documentation, ticketing systems, and remote diagnostic tools

Nice to Have

Familiarity with ProAV systems and tools such as Dante Controller, Q-SYS, NDI Studio Monitor, AMX, or Crestron NVX
Experience supporting AV system integrators, event production, or ProAV deployments
Industry certifications such as NETGEAR Certified, CCNA, CWNA, Dante Level 2+, or AVIXA CTS
A track record of working remotely and independently

Who You Are

A confident problem solver who handles escalations calmly and professionally
Committed to customer satisfaction, with a consultative approach
A clear, effective communicator with customers, partners, and internal teams
Detail-oriented, with strong organization and documentation habits
Collaborative across Support, Engineering, and Product teams
Flexible with your hours when global customers need support

Company Statement/Values:

At NETGEAR, we are on a mission to unleash the full potential of connectivity with intelligent solutions that delight and protect. We turn ideas into innovative networking products that connect people, power businesses, and advance the way we live.

We're a performance-driven, talented and connected team that's committed to delivering world-class products for our customers. As a company, we value our employees as the most essential building blocks of our success. And as teammates, we commit to taking our work to the Next Gear by living our values: we Dare to Transform the future, Connect and Delight our customers, Communicate Courageously with each other and collaborate to Win It Together. You’ll find our values woven through our processes, present in our decisions, and celebrated throughout our culture.

We strive to attract top talent and create a great workplace where people feel engaged, inspired, challenged, proud and respected. If you are creative, forward-thinking, passionate about technology and are looking for a rewarding career to make an impact, then you've got what it takes to succeed at NETGEAR. Join our network and help us shape the future of connectivity.

NETGEAR hires based on merit. All qualified applicants will receive equal consideration for employment. All your information will be kept confidential according to EEO guidelines.

Apply About employer

More about this job

Responsibilities

Serve as the technical escalation point for enterprise networking and AV customers to diagnose and resolve complex hardware and software issues. Collaborate with engineering and product teams to validate fixes, document solutions, and improve the overall customer experience.

Requirements

Requires 4+ years of experience in customer-facing technical support or network operations with extensive knowledge of networking protocols. Candidates must possess strong troubleshooting skills for switching, routing, and AV-over-IP environments.

Skills

Technical Support
Enterprise Networking
AV-over-IP
Layer 2 Switching
Layer 3 Routing
QoS
IGMP
STP
Wireless Networking
Cloud Management
Wireshark
Packet Capture Analysis
CLI Troubleshooting
VLANs
Customer Management
Technical Documentation

Benefits

Equity
Bonus

Remote locations

Richmond, British Columbia, Canada

Remote locations (standardized)

Richmond, British Columbia, Canada

Visa sponsorship

Not detected in the job text

Keywords

Networking
AV-over-IP
Switches
WiFi Access Points
Security Gateways
Dante
NDI
AES67
VLAN
QoS
STP
RSTP
IGMP Snooping
Wireshark
Packet Capture
CLI
ProAV
Q-SYS
AMX
Crestron NVX
CCNA
CWNA
AVIXA CTS
Enterprise Networking
Technical Support
Cloud Management
Firmware
Troubleshooting
Network Management
Customer Support

Report this job