Customer service representative jobs in Rosemère, QC and nearby

Customer service representative jobs within 25 km of Rosemère, QC, Canada. Nearby towns and cities are included. Distances are straight-line, not driving distances.

Counted Nov 1, 2026

Hiring at a glance

View jobs

Open jobs: 149
Employers: 94

Advertised starting pay

Not enough comparable pay figures yet.

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 0%0 listings
Hybrid: 35%52 listings
On-site: 65%97 listings

Employers hiring include National Bank of Canada (7), CIBC (6), BMO (5).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Customer service representative jobs in Rosemère, QC and nearby

Within 25 km

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Added 27 days ago
M
Représentant(e) du service à la clientèle – Santé animale / Customer Service Representative – Animal Health
MSD
Kirkland, QC
- Full-time
Représentant(e) du service à la clientèle – Santé animale
Added 27 days ago
C
Customer Service Representative, ISI Contact Center - Bilingual
CIBC
Montreal, QC
- Full-time
Added 27 days ago
Customer Service Representative
ZIM
Montreal, QC
The Customer Service representative will be responsible for answering various customer inquiries over the phone and through written email interactions with positivity and a Can-Do approach.…
Added 27 days ago
NB
Collection Customer Service Agent
National Bank of Canada
Montreal, QC
- Full-time
Added 29 days ago
M
Bilingual Customer Service Representative
Manulife
Montreal, QC
- Full-time
Our Contact Center is looking for Bilingual Customer Service Representatives (French & English) to join our dynamic team. This is an exciting opportunity to make a real impact by delivering…
Added 1 month ago
N
Customer Service Representative
Netpak
Montreal, QC
- Full-time
The Customer Service / Sales Support Representative is responsible for ensuring an excellent customer experience while providing daily support to Sales Representatives in an offset printing…
Added 1 month ago
N
Customer Service Representative
Novolex
Kirkland, QC
- Full-time
Added 1 month ago
R
Customer service associate
RONA
Rosemère, QC
- Full-time
We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to…
Added 1 month ago
M
Représentant(e) du service à la clientèle II - Customer Service Representative II
Moneris
Montreal, QC
- Full-time
En tant que représentant(e) au centre de service, vous serez le point de contact initial de nos clients internes et externes. Vous serez responsable de traiter toutes les demandes des…
Added 1 month ago
TA
Call Center Agent
Transat AT
Montreal, QC
- Full-time
Added 1 month ago
SG
Customer Service Representative, Call Centre, Dynamic (Montreal, QC) 6 month contract
Scotia Global Asset Management
Montreal, QC
- Contract
Added 1 month ago
FB
Bilingual Customer Service Representative
Fairstone Bank
Montreal, QC
- Full-time
Added 1 month ago
Customer Service Representative, Call Centre, Dynamic (Montreal, QC) 6 month contract
Scotiabank
Montreal, QC
Added 1 month ago
SG
Customer Service Representative, Call Centre, Dynamic - Montreal, QC
Scotia Global Asset Management
Montreal, QC
- Full-time
Added 1 month ago
Customer Service Representative, Call Centre, Dynamic - Montreal, QC
Scotiabank
Montreal, QC
Added 1 month ago
TL
Customer Service Representative
Tenaquip Limitee
Senneville, QC
- Full-time
We are looking for a detail-oriented and customer-focused Returns, Customer Service Representative to join our team. In this role, you will manage the end-to-end customer returns process,…
Added 1 month ago
AT
Call Center Agent
Air Transat
Montreal, QC
- Full-time
Added 1 month ago
AS
Agent·e à la service clientèle (Contrat 4 mois) | Customer Service Agent (4 month contract)
Altitude Sports
Montreal, QC
- Full-time
Added 1 month ago
A
Agent·e à la service clientèle (Contrat 4 mois) | Customer Service Agent (4 month contract)
Altitude-sports.com
Montreal, QC
- Full-time
Added 1 month ago
MC
(Bilingual FR/ENG) Représentant (e) Service à la clientèle / Customer Service Representative
Mobilia Canada
Pointe-Claire, QC
- Full-time
Mobilia est à la recherche d’un(e) candidat(e) motivé(e) et orienté(e) vers les solutions pour combler un poste d’agent(e) de service à la clientèle après-vente.
Added 1 month ago
M
(Bilingual FR/ENG) Représentant (e) Service à la clientèle - Customer Service Representative
Mobilia
Pointe-Claire, QC
- Full-time
Mobilia est à la recherche d’un(e) candidat(e) motivé(e) et orienté(e) vers les solutions pour combler un poste d’agent(e) de service à la clientèle après-vente.
Added 1 month ago
GD
Customer Service Representative - Contract
Groupe Dynamite, Inc Garage
Mont-Royal, QC
- Contract
Added 1 month ago
MW
Bilingual Customer Service Representative
Metro Wallcoverings
Montreal, QC
- $50,000 to $55,000 CAD / year
- Full-time
Added 1 month ago
KI
Customer service representative- Sales Operations
Kruger Inc.
Montreal, QC
- Full-time
The Customer Service Representative (CSR) is responsible for processing orders and subsequent follow up with customers. The incumbent acts in a proactive manner to ensure prompt service and…
Added 1 month ago
X
Customer Service Representative (Full-Time)
XPO
Dorval, QC
- Full-time
What you’ll need to succeed as a Customer Service Representative at XPO

Netpak

Customer Service Representative

Greater Montreal Metropolitan Area, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Mar 31, 2027
Experience: 2 to 5 years of experience in customer service, sales support, administration, or a similar environment.
Posting language: English
Posted: Oct 2, 2026

Original job description

Position Overview

The Customer Service / Sales Support Representative is responsible for ensuring an excellent customer experience while providing daily support to Sales Representatives in an offset printing environment.

The successful candidate will act as a point of contact for customers, follow up on inquiries and orders, prepare quotations, and actively contribute to the management of customer accounts. They will work closely with Sales Representatives and various departments to ensure prompt, professional, and personalized service.

This position plays a key role in customer retention and allows Sales Representatives to focus on business development and customer relationships.

Key Responsibilities

1. Customer Service and Sales Support

Respond to customer inquiries by phone and email in a professional and proactive manner.
Follow up with customers regarding inquiries, quotations, and orders.
Prepare, send, and follow up on quotations in collaboration with Sales Representatives.
Support Sales Representatives with their daily activities and management of customer accounts.
Prepare the information and documents required by Sales Representatives for customer meetings and follow-ups.
Follow up with customers to maintain regular communication and promote customer satisfaction.
Identify customer needs and communicate sales opportunities to Sales Representatives.
Provide exceptional customer service in order to develop and maintain long-term business relationships.

2. Order and Customer Account Management

Enter and manage orders in the internal system.
Verify printing job information and specifications with customers and Sales Representatives.
Ensure that all order-related information is complete and accurate.
Follow up with the various departments as needed to ensure orders progress smoothly.
Keep customer information, files, and follow-up notes up to date in the system.
Monitor deadlines and communicate any special circumstances or issues to the Sales Representative.

3. Customer Follow-Up and Problem Resolution

Maintain proactive communication with customers regarding the progress of their orders.
Respond to customer questions and provide prompt follow-up when additional information is required.
Identify and resolve order-related issues in collaboration with Sales Representatives and the appropriate teams.
Conduct post-sale follow-ups to ensure customer satisfaction.
Anticipate customer needs and communicate opportunities for additional sales or new orders to Sales Representatives.

Qualifications

Education and Experience

High school diploma or equivalent required.
College diploma (DEC) in business administration, sales, customer service, or a related field is an asset.
2 to 5 years of experience in customer service, sales support, administration, or a similar environment.
Experience in the printing or graphic arts industry is an asset.

Skills and Competencies

Excellent customer service and communication skills.
Strong sales support and customer account management skills.
Excellent organizational skills and the ability to manage multiple files or accounts simultaneously.
Strong attention to detail and accuracy when entering and following up on information.
Ability to work independently, take initiative, and work effectively as part of a team.
Strong proficiency in Microsoft Office, particularly Outlook, Word, and Excel. HubSpot experience is an asset.
Ability to establish and maintain strong professional relationships with customers and Sales Representatives.
Solution-oriented mindset with strong problem-solving abilities.
Bilingual in French and English, both spoken and written.

Additional Requirements

Ability to handle sensitive information with discretion and confidentiality.
Excellent communication, follow-up, and problem-solving skills.
Professional, positive, and customer-focused attitude.
Ability to work in a dynamic environment where priorities can change quickly.

Benefits

Dental insurance
Extended health insurance
Life insurance
On-site parking
Casual dress

Apply About employer

More about this job

Responsibilities

Respond to customer inquiries, prepare and follow up on quotations and orders, and support Sales Representatives with customer accounts and meeting preparation. Coordinate order details and progress with customers and internal departments, resolve issues, and conduct follow-ups to maintain customer satisfaction and identify sales opportunities.

Requirements

A high school diploma or equivalent is required; a college diploma in business administration, sales, customer service, or a related field is an asset. The role requires 2 to 5 years of relevant experience, strong customer service and organizational skills, proficiency in Microsoft Office, and spoken and written fluency in French and English; printing industry and HubSpot experience are assets.

Skills

Customer Service
Sales Support
Customer Account Management
Customer Communication
Quotation Preparation
Order Management
Organization
Attention to Detail
Problem-Solving
Microsoft Outlook
Microsoft Word
Microsoft Excel
HubSpot
Confidentiality
Teamwork
French and English Bilingualism

Benefits

Dental Insurance
Extended Health Insurance
Life Insurance
On-Site Parking
Casual Dress

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Sales Support
Offset Printing
Printing Industry
Graphic Arts
Customer Accounts
Quotation Preparation
Order Entry
Order Management
Customer Follow-Up
Customer Retention
Sales Opportunities
Microsoft Office
Microsoft Outlook
Microsoft Word
Microsoft Excel
HubSpot
Confidentiality
French
English

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