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Added 12 mins ago
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Business Analyst
Raise
Calgary, AB
- Full-time
Executive Communication: Translate complex payment concepts, technical dependencies, and strategic risks into clear insights for senior leadership to facilitate executive decision-making.
Added 12 mins ago
JT
Technical Program Manager
Jobility Talent Solutions
Toronto, ON
- Contract
…engineering, product management, business sponsors, finance, risk, and compliance - to plan, sequence, and deliver hybrid cloud initiatives that meet the rigor expected in a regulated…
Added 12 mins ago
NS
Data & Analytics Consulting Leader
N2P Systems
Toronto, ON
- Full-time
Facilitate executive workshops, discovery meetings, steering committees, and strategic client discussions.
Added 12 mins ago
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IT Systems Auditors
ITnet
Ottawa, ON
- Contract
Presenting findings and recommendations to senior management and executive stakeholders.
Added 12 mins ago
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AB · Edmonton, AB
- $98,000 CAD / year
- Full-time
…AdaptAbilities and will provide accurate information to the Executive Team and Board of Directors, including analysis, budgeting, forecasting, and preparing financial reports.…
Added 12 mins ago
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- Full-time
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Winnipeg, MB · London, ON · Toronto, ON
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Added 27 mins ago
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Senior Project Manager - Industrial Water
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HR and Recruitment Specialist
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Added 42 mins ago
Director, Corporate Compliance & Enterprise Risk
Toronto Community Housing or Toronto Seniors Housing
Toronto, ON
Prepare and present integrated compliance and ERM reporting that supports executive and Board discussion, direction, and oversight while distinguishing management-owned corrective actions.
Added 42 mins ago
Director, Corporate Compliance & Enterprise Risk
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Toronto, ON
Prepare and present integrated compliance and ERM reporting that supports executive and Board discussion, direction, and oversight while distinguishing management-owned corrective actions.
Added 42 mins ago
Director, IT Infrastructure & Cybersecurity
Winnipeg Airports Authority
Winnipeg, MB
…management, and service delivery. The role collaborates closely with executive leaders and internal stakeholders to ensure alignment between IT capabilities and business goals. A key focus…
Added 42 mins ago
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Senior Specialist, Supplier Strategy & Integration
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Waterloo King
- Full-time
Partner with Canadian business units, external suppliers and internal functions including Sourcing, Legal, Compliance, Risk, Finance and other specialized teams on supplier, contractual,…
Added 42 mins ago
Principal Consultant
Infosys
ON
Added 42 mins ago
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Community Engagement Coordinator
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Establishes and maintains Community Engagement procedures and protocols ensuring compliance with Territorial standards, policies, best practices, and legal requirements; review policies,…
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Community Engagement Coordinator
The Salvation Army in Canada
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Added 42 mins ago
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Finance Director
Pollin
Toronto, ON
- Full-time
…member of the leadership team, partnering closely with the executive team to drive financial performance, support growth initiatives, and shape the company’s long-term strategy. This role…
Added 57 mins ago
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…reporting, including headcount, talent, organizational, and executive reporting, so HR leaders and business partners can make decisions with greater…
Added 1 hour ago
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Netskope

Technical Account Manager

Canada

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Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

Join the Future of Security at Netskope

Netskope (NASDAQ: NTSK) is a leader in modern security and networking for the cloud and AI era. We secure and accelerate cloud, data, and AI in real time, everywhere. Thousands of customers, including more than 30 of the Fortune 100, trust the Netskope One platform, its Zero Trust Engine, and the powerful NewEdge network to gain full visibility and control without performance trade-offs.

At Netskope, our technology is driven by our greatest strength: our people. We believe that belonging powers innovation, and success is both personal and organizational. We embrace differences in gender, ethnicity, beliefs, ability, and identity, creating an environment where every voice is heard and respected. We empower our employees to bring their authentic selves to work, grow their careers through continuous education and mentorship, and lead with transparency and curiosity. Join a team where you belong, where you are encouraged to be an entrepreneur, and where together, we continue to redefine the landscape of security.

Visit Careers at Netskope to learn more. Follow us on LinkedIn and Instagram.

About the position:

Technical Account Managers (TAMs) are at the core of shaping the Netskope customer experience. As a TAM, you’ll be responsible for driving technical success across the customer journey, ensuring organizations realize the full value of the Netskope Cloud Security platform.

You’ll partner with customers to understand their business goals, cybersecurity strategy, and technical architecture, then guide them through adoption and operational maturity using tailored value realization plans. Acting as a trusted advisor, you’ll align customer objectives with the Netskope roadmap, share best practices, and connect them with the right resources across our organization.

Successful candidates are proactive, customer-centric team players with the empathy to build strong relationships and the technical acumen to provide strategic guidance. This role blends technical expertise with business insight, helping drive customer loyalty, retention, and growth.

Responsibilities:

Customer Success Planning: Partner with the Customer Success Manager to define and execute success plans, value realization roadmaps, and business reviews.
Trusted Technical Advisor: Build strong relationships with customer champions and executives, guiding them on Netskope best practices, policies, and architecture design.
Adoption & Enablement: Coach customer teams to become self-sufficient in day-to-day operations by providing enablement sessions, configuration guidance, and best practice recommendations.
Health Monitoring & Optimization: Conduct tenant health checks, track adoption metrics, and proactively recommend improvements to strengthen the customer’s security posture.
Issue & Escalation Management: Coordinate with Support and Engineering to resolve technical issues, ensuring customer advocacy and clear communication throughout escalations.
Insights & Best Practices: Share new use cases, lessons learned, and optimization opportunities with customers and across the Netskope community.
Product Alignment & Feedback: Champion customer needs with Product Management and Engineering; provide feedback on features and roadmap relevance.
Technology Strategy Alignment: Partner with CSMs and customer stakeholders to ensure Netskope capabilities support and align with the customer’s evolving security and business objectives.
Reporting & Communication: Deliver regular status updates and executive-level summaries to highlight progress, risks, and outcomes.
Cross-functional Collaboration: Orchestrate resources across Netskope and the customer organization to drive successful adoption and long-term retention.

Requirements:

5+ years of experience as a Professional Services Consultant or Technical Account Manager, with a proven track record of success and strong presentation skills at both the executive and architect levels.
Solid knowledge and prior experience with network security technologies such as Proxies, Next-Generation Firewalls, SSL/IPSec, VPNs, SSO, DLP, and Encryption Gateways.
Strong understanding of networking concepts, MDM, and Cloud APIs.
Experience working with large enterprise customers (Fortune 500 experience a plus).
Proficiency in at least one scripting language (e.g., Perl, Python).
Familiarity with regulatory and compliance frameworks (HIPAA, PCI, PII, ITAR, GLBA, SOX).
Knowledge of data encryption technologies, SIEM, and load balancing.
Strong background in network architecture.
Must be proficient in written and spoken English.

Education::

Bachelor's degree (BSc) preferred

Netskope is committed to implementing equal employment opportunities for all employees and applicants for employment. Netskope does not discriminate in employment opportunities or practices based on religion, race, color, sex, marital or veteran statues, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation, gender identity/expression, genetic information, pregnancy (including childbirth, lactation and related medical conditions), or any other characteristic protected by the laws or regulations of any jurisdiction in which we operate.

Netskope respects your privacy and is committed to protecting the personal information you share with us, please refer to Netskope's Privacy Policy for more details.

The application window for this position is expected to close within 50 days. You may apply by filling out the below information, or visiting our Netskope Careers site.

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More about this job

Responsibilities

The Technical Account Manager drives customer success by guiding organizations through the adoption and operational maturity of the Netskope Cloud Security platform. They act as a trusted advisor, conducting health checks, managing escalations, and aligning technical strategies with business objectives.

Requirements

Candidates must have 5+ years of experience in professional services or technical account management with a strong background in network security technologies. Proficiency in scripting languages and a solid understanding of enterprise-level network architecture are required.

Skills

Technical Account Management
Cybersecurity
Cloud Security
Network Security
Proxies
Next-Generation Firewalls
SSL/IPSec
VPN
SSO
DLP
Encryption Gateways
Python
Perl
SIEM
Load Balancing
Network Architecture

Benefits

Mentorship
Continuous education

Visa sponsorship

Not detected in the job text

Keywords

Netskope
Cloud Security
Zero Trust
NewEdge
Cybersecurity Strategy
Technical Account Manager
Customer Success
Value Realization
Network Security
Proxies
Next-Generation Firewalls
SSL
IPSec
VPN
SSO
DLP
Encryption
MDM
Cloud APIs
Python
Perl
HIPAA
PCI
PII
ITAR
GLBA
SOX
SIEM
Load Balancing
Network Architecture

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