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Added 11 mins ago
LC
Gérant boulangerie
Loblaw Companies Limited
Alma, QC
- Full-time
Train and develop department associates in customer service, product knowledge, and merchandising
Added 11 mins ago
E
Supervisor, Plant Operations & Maintenance
EllisDon
ON · Ontario Projects
- Full-time
Demonstrated ability to lead teams in a fast-paced, customer-focused, and operationally critical environment.
Added 12 mins ago
QL
Manager, IT Operations
Quantum Lifecycle Partners LP
Brampton, ON
- $100,000 to $120,000 CAD / year
- Full-time
Hands-on people leadership, communication, customer service, vendor management, budgeting, and problem-solving skills.
Added 12 mins ago
F
Renewals Representative
Fortinet
Ottawa, ON
- Full-time
Must be customer service forward, self-starter, fast learner & team player
Added 12 mins ago
C
General Manager
Chipotle
Edmonton, AB
- Full-time
…day, and we need leaders to grow with us! Our General Managers lead from the front and in this role, you’ll hire and develop great people, build a winning culture, and run a strong…
Added 12 mins ago
TH
Assistant Store Manager
The Home Depot
Brantford, ON
- Full-time
Customers are acknowledged, Customer project needs are met, complaints are resolved, service is quick and efficient, store is properly stocked)
Added 12 mins ago
TH
Head Cashier Full-Time - 7050 Spruce Grove
The Home Depot
Spruce Grove, AB
- Full-time
…through scheduling and providing first level of escalation for customer…
Added 12 mins ago
Process Improvement Coordinator
Hydro One Networks Inc
Toronto, ON
…across Ontario. Today, we’re focused on providing exceptional customer service and ensuring we are building safe communities where we live, work and…
Added 12 mins ago
Account Manager Southern Alberta
Simplot
Cardston, AB
This Simplot Grower Solutions role provides customer service to growers through the sale of crop nutrition, crop protection, seed, specialty, technology and other agronomic products and…
Added 12 mins ago
Agronomist Spiritwood, SK
Simplot
Spiritwood, SK
Ensure highest level of customer service for any customer when appropriate
Added 12 mins ago
SH
Supervised Practice Intern (SPEP)
Southlake Health Community
Newmarket, ON · Southlake Health
- Full-time
Demonstrated commitment to customer service and teamwork
Added 12 mins ago
SH
Respiratory Therapy Educator - Full Time
Southlake Health Community
Newmarket, ON · Southlake Health
- Full-time
Demonstrated ability to lead quality improvement projects
Added 12 mins ago
SH
Registered Nurse - Clinical Resource Team (CRT)
Southlake Health Community
Newmarket, ON · Southlake Health
- Part-time
Added 12 mins ago
CB
Full time Baker
COBS Bread
Peterborough, ON
- Full-time
…product, the development of our people, and our warm and friendly customer…
Added 12 mins ago
DN
CyberDet & Underground EIS Specialist
Dyno Nobel
Vancouver, BC
- Full-time
Lead the CyberDet I Service component, through conducting Field Strength Surveys on an on-going basis and ensuring that good and reliable communication and signal strength is available
Added 12 mins ago
FR
Senior Facilities Manager
Foresight Recruitment Group
Montreal, QC
- $130,000 to $150,000 CAD / year
- Full-time
Can you lead facilities operations across a national portfolio, build trusted client relationships and step into a senior leadership role when needed?
Added 12 mins ago
BR
Brand Manager
BarBurrito Restaurants Inc.
Toronto, ON · North York, ON
- Full-time
…creative specialty drinks, we focus on quality ingredients, speedy service, and an experience our guests…
Added 12 mins ago
SC
Food Safety Program Manager
Sysco Canada Inc.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…distribution facilities worldwide and serves more than 700,000 customer locations. Sysco has 27 Specialty Meat and Seafood operating companies across Canada and the United States that focus…
Added 26 mins ago
Optician / Retail Partner Ownership - Regina South, SK
Specsavers
Regina, SK
Feel supported to put people first - Build long-term customer relationships with a brand that prioritizes industry-leading care over sales targets.
Added 26 mins ago
F
Webber - Operations Manager - Infrastructure Management
Ferrovial
ON · CAN - Webber - Infra - Niagara
- Full-time
· Maintain high-level customer satisfaction and strong relationships with all key working personnel.
Added 26 mins ago
YO
Cleaner
YMCA of Greater Toronto
Vaughan, ON
- Part-time
Provide a high standard of customer service to all participants following SAM standards and other guidelines set from time to time.
Added 26 mins ago
Reliability Maintenance Manager
Smurfit Westrock
Guelph, ON
The Reliability Manager is responsible for providing expertise and leadership to the service and maintenance staff while ensuring the safe maintenance, repair or replacement of Smurfit…
Added 26 mins ago
S
Customer Success Manager
Skydio
Remote, Canada
- Full-time
- Remote
We are looking for a motivated Customer Success Manager with a deep sense of ownership to lead and drive all aspects of implementation, usage and adoption, retention and expansion of our…
Added 26 mins ago
S
Legal Counsel
Solink
Remote, Canada
- $116,659 to $170,000 CAD / year
- Full-time
- Remote
Draft, review, and negotiate enterprise agreements, including Master Services Agreements, Terms of Service, Data Processing Addenda, AI Addenda, Reseller Agreements, and vendor contracts.
Added 26 mins ago
ZB
Master Data Governance Lead Analyst
Zimmer Biomet Canada, Inc
Mississauga, ON
- Other
…organization's operations, across four master-data domains: Material, Customer, Supplier, and Finance. The role supports end users in North America, South America, Europe, and Asia, with…

Netskope

Technical Account Manager

Canada

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Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

Join the Future of Security at Netskope

Netskope (NASDAQ: NTSK) is a leader in modern security and networking for the cloud and AI era. We secure and accelerate cloud, data, and AI in real time, everywhere. Thousands of customers, including more than 30 of the Fortune 100, trust the Netskope One platform, its Zero Trust Engine, and the powerful NewEdge network to gain full visibility and control without performance trade-offs.

At Netskope, our technology is driven by our greatest strength: our people. We believe that belonging powers innovation, and success is both personal and organizational. We embrace differences in gender, ethnicity, beliefs, ability, and identity, creating an environment where every voice is heard and respected. We empower our employees to bring their authentic selves to work, grow their careers through continuous education and mentorship, and lead with transparency and curiosity. Join a team where you belong, where you are encouraged to be an entrepreneur, and where together, we continue to redefine the landscape of security.

Visit Careers at Netskope to learn more. Follow us on LinkedIn and Instagram.

About the position:

Technical Account Managers (TAMs) are at the core of shaping the Netskope customer experience. As a TAM, you’ll be responsible for driving technical success across the customer journey, ensuring organizations realize the full value of the Netskope Cloud Security platform.

You’ll partner with customers to understand their business goals, cybersecurity strategy, and technical architecture, then guide them through adoption and operational maturity using tailored value realization plans. Acting as a trusted advisor, you’ll align customer objectives with the Netskope roadmap, share best practices, and connect them with the right resources across our organization.

Successful candidates are proactive, customer-centric team players with the empathy to build strong relationships and the technical acumen to provide strategic guidance. This role blends technical expertise with business insight, helping drive customer loyalty, retention, and growth.

Responsibilities:

Customer Success Planning: Partner with the Customer Success Manager to define and execute success plans, value realization roadmaps, and business reviews.
Trusted Technical Advisor: Build strong relationships with customer champions and executives, guiding them on Netskope best practices, policies, and architecture design.
Adoption & Enablement: Coach customer teams to become self-sufficient in day-to-day operations by providing enablement sessions, configuration guidance, and best practice recommendations.
Health Monitoring & Optimization: Conduct tenant health checks, track adoption metrics, and proactively recommend improvements to strengthen the customer’s security posture.
Issue & Escalation Management: Coordinate with Support and Engineering to resolve technical issues, ensuring customer advocacy and clear communication throughout escalations.
Insights & Best Practices: Share new use cases, lessons learned, and optimization opportunities with customers and across the Netskope community.
Product Alignment & Feedback: Champion customer needs with Product Management and Engineering; provide feedback on features and roadmap relevance.
Technology Strategy Alignment: Partner with CSMs and customer stakeholders to ensure Netskope capabilities support and align with the customer’s evolving security and business objectives.
Reporting & Communication: Deliver regular status updates and executive-level summaries to highlight progress, risks, and outcomes.
Cross-functional Collaboration: Orchestrate resources across Netskope and the customer organization to drive successful adoption and long-term retention.

Requirements:

5+ years of experience as a Professional Services Consultant or Technical Account Manager, with a proven track record of success and strong presentation skills at both the executive and architect levels.
Solid knowledge and prior experience with network security technologies such as Proxies, Next-Generation Firewalls, SSL/IPSec, VPNs, SSO, DLP, and Encryption Gateways.
Strong understanding of networking concepts, MDM, and Cloud APIs.
Experience working with large enterprise customers (Fortune 500 experience a plus).
Proficiency in at least one scripting language (e.g., Perl, Python).
Familiarity with regulatory and compliance frameworks (HIPAA, PCI, PII, ITAR, GLBA, SOX).
Knowledge of data encryption technologies, SIEM, and load balancing.
Strong background in network architecture.
Must be proficient in written and spoken English.

Education::

Bachelor's degree (BSc) preferred

Netskope is committed to implementing equal employment opportunities for all employees and applicants for employment. Netskope does not discriminate in employment opportunities or practices based on religion, race, color, sex, marital or veteran statues, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation, gender identity/expression, genetic information, pregnancy (including childbirth, lactation and related medical conditions), or any other characteristic protected by the laws or regulations of any jurisdiction in which we operate.

Netskope respects your privacy and is committed to protecting the personal information you share with us, please refer to Netskope's Privacy Policy for more details.

The application window for this position is expected to close within 50 days. You may apply by filling out the below information, or visiting our Netskope Careers site.

Apply About employer

More about this job

Responsibilities

The Technical Account Manager drives customer success by guiding organizations through the adoption and operational maturity of the Netskope Cloud Security platform. They act as a trusted advisor, conducting health checks, managing escalations, and aligning technical strategies with business objectives.

Requirements

Candidates must have 5+ years of experience in professional services or technical account management with a strong background in network security technologies. Proficiency in scripting languages and a solid understanding of enterprise-level network architecture are required.

Skills

Technical Account Management
Cybersecurity
Cloud Security
Network Security
Proxies
Next-Generation Firewalls
SSL/IPSec
VPN
SSO
DLP
Encryption Gateways
Python
Perl
SIEM
Load Balancing
Network Architecture

Benefits

Mentorship
Continuous education

Visa sponsorship

Not detected in the job text

Keywords

Netskope
Cloud Security
Zero Trust
NewEdge
Cybersecurity Strategy
Technical Account Manager
Customer Success
Value Realization
Network Security
Proxies
Next-Generation Firewalls
SSL
IPSec
VPN
SSO
DLP
Encryption
MDM
Cloud APIs
Python
Perl
HIPAA
PCI
PII
ITAR
GLBA
SOX
SIEM
Load Balancing
Network Architecture

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