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Added 8 mins ago
TT
Program Manager
TTM Technologies
Toronto, ON
- Full-time
The Program Manager is the primary point of accountability for assigned customer programs from quotation through full-scale production. This role coordinates engineering, manufacturing…
Added 8 mins ago
T
Customer Experience Associate
TD
Medicine Hat, AB
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 8 mins ago
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Personal Banking Associate Trainee
TD
Camrose, AB
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 8 mins ago
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Senior Retail Sales Consultant - Full Time - Bayshore, ON
Swarovski
Ottawa, ON
- Full-time
Deliver outstanding customer service and create emotional connections through storytelling
Added 8 mins ago
SR
Mechanic 1
Sunbelt Rentals, Inc.
Terrace, BC
- Full-time
Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to…
Added 8 mins ago
TS
Union Store Associate
The Salvation Army Canada and Bermuda Territory
Saskatoon, SK
- Full-time
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
Added 22 mins ago
MF
Commercial Sales Training Manager
McCain Foods
Toronto, ON
- Full-time
The Commercial Training Manager is part of the Foodservice commercial organization and reports to the Senior Director, Strategy & Execution – Foodservice. This role partners closely with…
Added 22 mins ago
SF
Corporate Actions & Security Master
SGGG Fund Services Inc.
Toronto, ON
- $55,000 to $60,000 CAD / year
- Full-time
…administration software, SGGG-FSI’s over 400 employees provide full-service fund administration to clients from our headquarters in Toronto and affiliate offices in Cayman, the United…
Added 23 mins ago
JS
Back of House Manager
JD Sports Canada
Winnipeg, MB
- Full-time
…the heart of the JD experience, from delivering exceptional customer service to creating premium store environments that bring the world’s most authentic brands to…
Added 23 mins ago
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Assistant Team Leader
Dollarama
Winkler, MB
- Part-time
…overseeing daily retail store operations, ensuring excellent customer service, and maintaining a well-organized and efficient store…
Added 23 mins ago
CC
Service Manager
Cintas Canada
Langley (District), BC · Langley, BC
- Full-time
Cintas is seeking a Service Manager to directly manage our customer facing Service team. Responsibilities include hiring and performance management; managing the overall performance of a…
Added 23 mins ago
MR
General Manager
MyLife Retirement
Penetanguishene, ON
- Full-time
Role Description The General Manager is a full-time, on-site leadership role based in Chatham Kent, responsible for overseeing the day-to-day operations of the retirement community. This…
Added 23 mins ago
BD
Office Services Coordinator
Black Diamond Group
Calgary, AB
- Full-time
The full-time Office Services Coordinator reports to the Events & Office Services Manager and supports the effective operation of Black Diamond Group’s Corporate Head Office. The position…
Added 23 mins ago
FB
Produce Production Assistant Manager
Farm Boy Inc.
Toronto, ON
- $21.5 CAD / hour
- Full-time
…fresh shopping experience by partnering with the Department Manager to drive strong operational results. With a customer-first mindset and hands-on leadership approach, you’ll help maintain…
Added 23 mins ago
CL
Account Manager, National Accounts - Hybrid - Markham, Ontario, Canada
ClaimsPro LP
Markham, ON
- Full-time
We have an existing opportunity to add a full-time Account Manager to our team!
Added 23 mins ago
PR
Store Manager
Panda Restaurant Group
Calgary, AB
- Full-time
Medical, Vision, Dental, Voluntary Short-Term Disability, Cancer Income Protection insurance for full-time associates
Added 23 mins ago
E
Site Technologies Analyst
Extendicare
Markham, ON · Extendicare (Canada) Inc (Steeles Ave.)
- Full-time
Excellent communication and customer service skills with the ability to explain technical concepts to non-technical stakeholders.
Added 23 mins ago
Pearl Vision - Licensed Store Manager 2 - #S474 Toronto, ON
EssilorLuxottica Group
Toronto, ON
The Licensed Store Manager maximizes the store’s sales and profits and achieves patient care objectives through personal selling and effective management of Associates. Ensures that store…
Added 23 mins ago
Pearle Vision - Store Manager 1 - #S473 Toronto, ON
EssilorLuxottica Group
ON · Toronto, ON
The Store Manager is responsible for maximizing the store’s sales and profits and for achieving patient care objectives through personal selling and the effective management of Associates.…
Added 23 mins ago
Accounts Payable Analyst, TBS
Brewers Retail Inc
Bolton, ON
We are currently searching for an Accounts Payable Analyst, reporting to the Manager, Shared Services. This vacancy is a full-time, permanent opportunity. The Accounts Payable Analyst is…
Added 23 mins ago
Account Manager
ACCO Brands
Mississauga, ON
We are seeking an experienced Account Manager to join our GBC business unit of ACCO Brands, the premier supplier of Print Finishing Solution supplies and equipment, in the Montreal, Quebec…
Added 23 mins ago
LC
Grocery Assistant Department Manager Full Time Day
Loblaw Companies Limited
Antigonish, NS
- Full-time
…products and deals our team members are there to give excellent customer service and memorable experiences. Our Assistant Department Managers are dedicated people leaders who navigate us to…
Added 23 mins ago
SS
Account Manager, National Accounts - Hybrid - Markham, Ontario, Canada
SCM Services d’assurances
Markham, ON
- Full-time
We have an existing opportunity to add a full-time Account Manager to our team!
Added 23 mins ago
Manager, Product Management
The Canada Life Assurance Company
London, ON · Toronto, ON
We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:
Added 23 mins ago
P
Assistant Store Manager
Pandora
Toronto, ON
- Part-time
The Assistant Store Manager (ASM) will be the ultimate Pandora Fan. As the ASM you will fully immerse yourself in our brand, culture, and product, taking immense pride in delivering…

Netskope

Technical Account Manager

Canada

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Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

Join the Future of Security at Netskope

Netskope (NASDAQ: NTSK) is a leader in modern security and networking for the cloud and AI era. We secure and accelerate cloud, data, and AI in real time, everywhere. Thousands of customers, including more than 30 of the Fortune 100, trust the Netskope One platform, its Zero Trust Engine, and the powerful NewEdge network to gain full visibility and control without performance trade-offs.

At Netskope, our technology is driven by our greatest strength: our people. We believe that belonging powers innovation, and success is both personal and organizational. We embrace differences in gender, ethnicity, beliefs, ability, and identity, creating an environment where every voice is heard and respected. We empower our employees to bring their authentic selves to work, grow their careers through continuous education and mentorship, and lead with transparency and curiosity. Join a team where you belong, where you are encouraged to be an entrepreneur, and where together, we continue to redefine the landscape of security.

Visit Careers at Netskope to learn more. Follow us on LinkedIn and Instagram.

About the position:

Technical Account Managers (TAMs) are at the core of shaping the Netskope customer experience. As a TAM, you’ll be responsible for driving technical success across the customer journey, ensuring organizations realize the full value of the Netskope Cloud Security platform.

You’ll partner with customers to understand their business goals, cybersecurity strategy, and technical architecture, then guide them through adoption and operational maturity using tailored value realization plans. Acting as a trusted advisor, you’ll align customer objectives with the Netskope roadmap, share best practices, and connect them with the right resources across our organization.

Successful candidates are proactive, customer-centric team players with the empathy to build strong relationships and the technical acumen to provide strategic guidance. This role blends technical expertise with business insight, helping drive customer loyalty, retention, and growth.

Responsibilities:

Customer Success Planning: Partner with the Customer Success Manager to define and execute success plans, value realization roadmaps, and business reviews.
Trusted Technical Advisor: Build strong relationships with customer champions and executives, guiding them on Netskope best practices, policies, and architecture design.
Adoption & Enablement: Coach customer teams to become self-sufficient in day-to-day operations by providing enablement sessions, configuration guidance, and best practice recommendations.
Health Monitoring & Optimization: Conduct tenant health checks, track adoption metrics, and proactively recommend improvements to strengthen the customer’s security posture.
Issue & Escalation Management: Coordinate with Support and Engineering to resolve technical issues, ensuring customer advocacy and clear communication throughout escalations.
Insights & Best Practices: Share new use cases, lessons learned, and optimization opportunities with customers and across the Netskope community.
Product Alignment & Feedback: Champion customer needs with Product Management and Engineering; provide feedback on features and roadmap relevance.
Technology Strategy Alignment: Partner with CSMs and customer stakeholders to ensure Netskope capabilities support and align with the customer’s evolving security and business objectives.
Reporting & Communication: Deliver regular status updates and executive-level summaries to highlight progress, risks, and outcomes.
Cross-functional Collaboration: Orchestrate resources across Netskope and the customer organization to drive successful adoption and long-term retention.

Requirements:

5+ years of experience as a Professional Services Consultant or Technical Account Manager, with a proven track record of success and strong presentation skills at both the executive and architect levels.
Solid knowledge and prior experience with network security technologies such as Proxies, Next-Generation Firewalls, SSL/IPSec, VPNs, SSO, DLP, and Encryption Gateways.
Strong understanding of networking concepts, MDM, and Cloud APIs.
Experience working with large enterprise customers (Fortune 500 experience a plus).
Proficiency in at least one scripting language (e.g., Perl, Python).
Familiarity with regulatory and compliance frameworks (HIPAA, PCI, PII, ITAR, GLBA, SOX).
Knowledge of data encryption technologies, SIEM, and load balancing.
Strong background in network architecture.
Must be proficient in written and spoken English.

Education::

Bachelor's degree (BSc) preferred

Netskope is committed to implementing equal employment opportunities for all employees and applicants for employment. Netskope does not discriminate in employment opportunities or practices based on religion, race, color, sex, marital or veteran statues, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation, gender identity/expression, genetic information, pregnancy (including childbirth, lactation and related medical conditions), or any other characteristic protected by the laws or regulations of any jurisdiction in which we operate.

Netskope respects your privacy and is committed to protecting the personal information you share with us, please refer to Netskope's Privacy Policy for more details.

The application window for this position is expected to close within 50 days. You may apply by filling out the below information, or visiting our Netskope Careers site.

Apply About employer

More about this job

Responsibilities

The Technical Account Manager drives customer success by guiding organizations through the adoption and operational maturity of the Netskope Cloud Security platform. They act as a trusted advisor, conducting health checks, managing escalations, and aligning technical strategies with business objectives.

Requirements

Candidates must have 5+ years of experience in professional services or technical account management with a strong background in network security technologies. Proficiency in scripting languages and a solid understanding of enterprise-level network architecture are required.

Skills

Technical Account Management
Cybersecurity
Cloud Security
Network Security
Proxies
Next-Generation Firewalls
SSL/IPSec
VPN
SSO
DLP
Encryption Gateways
Python
Perl
SIEM
Load Balancing
Network Architecture

Benefits

Mentorship
Continuous education

Visa sponsorship

Not detected in the job text

Keywords

Netskope
Cloud Security
Zero Trust
NewEdge
Cybersecurity Strategy
Technical Account Manager
Customer Success
Value Realization
Network Security
Proxies
Next-Generation Firewalls
SSL
IPSec
VPN
SSO
DLP
Encryption
MDM
Cloud APIs
Python
Perl
HIPAA
PCI
PII
ITAR
GLBA
SOX
SIEM
Load Balancing
Network Architecture

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