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Added 2 mins ago
NB
General Manager
Nimmo Bay Wilderness Resort
Port Mcneill, BC
- Contract
We are looking for an exceptional General Manager to lead the day-to-day operations of Nimmo Bay and help guide the continued evolution of this special business.
Added 3 mins ago
TT
Program Manager
TTM Technologies
Toronto, ON
- Full-time
The Program Manager is the primary point of accountability for assigned customer programs from quotation through full-scale production. This role coordinates engineering, manufacturing…
Added 3 mins ago
TT
Expediter
TTM Technologies
Toronto, ON
- Full-time
Serve as a link between quality, engineering, customer service, production control and manufacturing to provide feedback on potential bottleneck areas.
Added 3 mins ago
T
Customer Experience Associate
TD
Medicine Hat, AB
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 3 mins ago
T
Personal Banking Associate Trainee
TD
Camrose, AB
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 3 mins ago
S
Senior Retail Sales Consultant - Full Time - Bayshore, ON
Swarovski
Ottawa, ON
- Full-time
Deliver outstanding customer service and create emotional connections through storytelling
Added 3 mins ago
SR
Mechanic 1
Sunbelt Rentals, Inc.
Terrace, BC
- Full-time
Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to…
Added 3 mins ago
TS
Union Store Associate
The Salvation Army Canada and Bermuda Territory
Saskatoon, SK
- Full-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 3 mins ago
C
1149 Fifth Avenue - Theatre Operations Part Time Assistant Manager
Cineplex
Vancouver, BC · Fifth Avenue Cinemas
- Part-time
Added 17 mins ago
MF
Commercial Sales Training Manager
McCain Foods
Toronto, ON
- Full-time
The Commercial Training Manager is part of the Foodservice commercial organization and reports to the Senior Director, Strategy & Execution – Foodservice. This role partners closely with…
Added 17 mins ago
CG
Assistant Manager, Food Services, ETS
Compass Group Canada
Algoma Unorganized North Part, ON
- Full-time
Support the team during peak periods to optimize customer service.
Added 17 mins ago
FC
Fit4Less Host - East York Town Centre
Fit4Less Canada
Toronto, ON
- Part-time
Informs and works with the manager for progress relating to customer service and escalation support.
Added 17 mins ago
L
5760 - Seasonal Sales Help
Lids
Medicine Hat, AB
- Temporary
Achieve revenue growth through customer service.
Added 17 mins ago
L
7752 - Seasonal Sales Help
Lids
Lethbridge, AB
- Temporary
Achieve revenue growth through customer service.
Added 17 mins ago
TU
Ice Maker 3
The University of British Columbia
Vancouver, BC
- $35.47 to $38.29 CAD / hour
- Part-time
…incumbent is also responsible for delivering a necessary level of customer service to clients, guests, service partners, and all rink user…
Added 17 mins ago
FC
Fit4Less Host - Toronto Yonge and Alexander
Fit4Less Canada
Toronto, ON
- Part-time
Informs and works with the manager for progress relating to customer service and escalation support.
Added 17 mins ago
L
7765 - Seasonal Sales Help
Lids
Lethbridge, AB
- Temporary
Achieve revenue growth through customer service.
Added 17 mins ago
FC
Fit4Less Host - Toronto McCaul
Fit4Less Canada
Toronto, ON
- Part-time
Informs and works with the manager for progress relating to customer service and escalation support.
Added 17 mins ago
SF
Corporate Actions & Security Master
SGGG Fund Services Inc.
Toronto, ON
- $55,000 to $60,000 CAD / year
- Full-time
…administration software, SGGG-FSI’s over 400 employees provide full-service fund administration to clients from our headquarters in Toronto and affiliate offices in Cayman, the United…
Added 17 mins ago
ZS
Senior Application Manager
Zodiac Solutions, Inc
Toronto, ON
- Full-time
Ensure systems, procedures, and methodologies are in place to support outstanding service delivery.
Added 17 mins ago
HR
Senior Contracts Specialist
Hughes Recruitment & Strategy Collective
SK · Saskatchewan, Canada
- Full-time
…Specialist will help assess which contractors are equipped to support recurring work, where longer-term agreements make sense, and how upcoming capital work should influence those…
Added 17 mins ago
SC
Wireless Sales Supervisor
Staples Canada
Pickering, ON
- Full-time
As the Wireless Sales Supervisor, you are a champion of the customer experience in the wireless department. You help our consumers and business customers achieve their working & learning…
Added 17 mins ago
SI
Wireless Sales Supervisor
Staples Inc.
Mississauga, ON
- Full-time
As the Wireless Sales Supervisor, you are a champion of the customer experience in the wireless department. You help our consumers and business customers achieve their working & learning…
Added 18 mins ago
WM
Laser Scanning Technician
Weir Minerals
Fort McMurray, AB
- $38.4 CAD / hour
- Full-time
…focused on providing Oil Sands customers with laser scanning support. The individual will be responsible for ensuring the effective deployment and maintenance scanning equipment. The role…
Added 18 mins ago
TU
Engineer
The University of British Columbia
Kelowna, BC
- $5,713 to $6,545 CAD / month
- Full-time
…report anomalies or water quality concerns to the Assistant Manager, Engineering and Utility…

Netskope

Technical Account Manager

Canada

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Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

Join the Future of Security at Netskope

Netskope (NASDAQ: NTSK) is a leader in modern security and networking for the cloud and AI era. We secure and accelerate cloud, data, and AI in real time, everywhere. Thousands of customers, including more than 30 of the Fortune 100, trust the Netskope One platform, its Zero Trust Engine, and the powerful NewEdge network to gain full visibility and control without performance trade-offs.

At Netskope, our technology is driven by our greatest strength: our people. We believe that belonging powers innovation, and success is both personal and organizational. We embrace differences in gender, ethnicity, beliefs, ability, and identity, creating an environment where every voice is heard and respected. We empower our employees to bring their authentic selves to work, grow their careers through continuous education and mentorship, and lead with transparency and curiosity. Join a team where you belong, where you are encouraged to be an entrepreneur, and where together, we continue to redefine the landscape of security.

Visit Careers at Netskope to learn more. Follow us on LinkedIn and Instagram.

About the position:

Technical Account Managers (TAMs) are at the core of shaping the Netskope customer experience. As a TAM, you’ll be responsible for driving technical success across the customer journey, ensuring organizations realize the full value of the Netskope Cloud Security platform.

You’ll partner with customers to understand their business goals, cybersecurity strategy, and technical architecture, then guide them through adoption and operational maturity using tailored value realization plans. Acting as a trusted advisor, you’ll align customer objectives with the Netskope roadmap, share best practices, and connect them with the right resources across our organization.

Successful candidates are proactive, customer-centric team players with the empathy to build strong relationships and the technical acumen to provide strategic guidance. This role blends technical expertise with business insight, helping drive customer loyalty, retention, and growth.

Responsibilities:

Customer Success Planning: Partner with the Customer Success Manager to define and execute success plans, value realization roadmaps, and business reviews.
Trusted Technical Advisor: Build strong relationships with customer champions and executives, guiding them on Netskope best practices, policies, and architecture design.
Adoption & Enablement: Coach customer teams to become self-sufficient in day-to-day operations by providing enablement sessions, configuration guidance, and best practice recommendations.
Health Monitoring & Optimization: Conduct tenant health checks, track adoption metrics, and proactively recommend improvements to strengthen the customer’s security posture.
Issue & Escalation Management: Coordinate with Support and Engineering to resolve technical issues, ensuring customer advocacy and clear communication throughout escalations.
Insights & Best Practices: Share new use cases, lessons learned, and optimization opportunities with customers and across the Netskope community.
Product Alignment & Feedback: Champion customer needs with Product Management and Engineering; provide feedback on features and roadmap relevance.
Technology Strategy Alignment: Partner with CSMs and customer stakeholders to ensure Netskope capabilities support and align with the customer’s evolving security and business objectives.
Reporting & Communication: Deliver regular status updates and executive-level summaries to highlight progress, risks, and outcomes.
Cross-functional Collaboration: Orchestrate resources across Netskope and the customer organization to drive successful adoption and long-term retention.

Requirements:

5+ years of experience as a Professional Services Consultant or Technical Account Manager, with a proven track record of success and strong presentation skills at both the executive and architect levels.
Solid knowledge and prior experience with network security technologies such as Proxies, Next-Generation Firewalls, SSL/IPSec, VPNs, SSO, DLP, and Encryption Gateways.
Strong understanding of networking concepts, MDM, and Cloud APIs.
Experience working with large enterprise customers (Fortune 500 experience a plus).
Proficiency in at least one scripting language (e.g., Perl, Python).
Familiarity with regulatory and compliance frameworks (HIPAA, PCI, PII, ITAR, GLBA, SOX).
Knowledge of data encryption technologies, SIEM, and load balancing.
Strong background in network architecture.
Must be proficient in written and spoken English.

Education::

Bachelor's degree (BSc) preferred

Netskope is committed to implementing equal employment opportunities for all employees and applicants for employment. Netskope does not discriminate in employment opportunities or practices based on religion, race, color, sex, marital or veteran statues, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation, gender identity/expression, genetic information, pregnancy (including childbirth, lactation and related medical conditions), or any other characteristic protected by the laws or regulations of any jurisdiction in which we operate.

Netskope respects your privacy and is committed to protecting the personal information you share with us, please refer to Netskope's Privacy Policy for more details.

The application window for this position is expected to close within 50 days. You may apply by filling out the below information, or visiting our Netskope Careers site.

Apply About employer

More about this job

Responsibilities

The Technical Account Manager drives customer success by guiding organizations through the adoption and operational maturity of the Netskope Cloud Security platform. They act as a trusted advisor, conducting health checks, managing escalations, and aligning technical strategies with business objectives.

Requirements

Candidates must have 5+ years of experience in professional services or technical account management with a strong background in network security technologies. Proficiency in scripting languages and a solid understanding of enterprise-level network architecture are required.

Skills

Technical Account Management
Cybersecurity
Cloud Security
Network Security
Proxies
Next-Generation Firewalls
SSL/IPSec
VPN
SSO
DLP
Encryption Gateways
Python
Perl
SIEM
Load Balancing
Network Architecture

Benefits

Mentorship
Continuous education

Visa sponsorship

Not detected in the job text

Keywords

Netskope
Cloud Security
Zero Trust
NewEdge
Cybersecurity Strategy
Technical Account Manager
Customer Success
Value Realization
Network Security
Proxies
Next-Generation Firewalls
SSL
IPSec
VPN
SSO
DLP
Encryption
MDM
Cloud APIs
Python
Perl
HIPAA
PCI
PII
ITAR
GLBA
SOX
SIEM
Load Balancing
Network Architecture

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