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Added 2 mins ago
OA
Lot Associate - OpenRoad Toyota Richmond
OpenRoad Auto Group
Richmond, BC
- Full-time
…a shared vision to become the national automotive leader in customer experience. As one of “Canada’s Best Employers” and “Best Managed Companies”, we are looking for team players who are…
Added 2 mins ago
IC
VP, Operations and Deployment
Ivy Charging Network
Toronto, ON
- Full-time
Direct reports: Construction Manager; Operations Manager; operations and program delivery resources
Added 2 mins ago
GeoComply Graduate Rotational Program (Technology)
GeoComply
Vancouver, BC
☐ Customer Success: helping customers get the most out of our products
Added 2 mins ago
GeoComply Graduate Rotational Program (Customer, Growth, and Operations)
GeoComply
Vancouver, BC
☐ Customer Success: helping customers get the most out of our products
Added 17 mins ago
District Manager (Edmonton)
Dollarama
Edmonton, AB
The District Manager will oversee the day-to-day operations of the stores in addition to being accountable for performing all duties necessary for the proper functioning of a number of…
Added 17 mins ago
Manager, Store Upper Canada Mall
Freedom Mobile
Newmarket, ON
We are currently looking for a Store Manager to join one of our exciting Retail locations on a full-time basis! Our successful candidate will create and support a positive team environment…
Added 17 mins ago
CSSR3
UFA Co-operative Ltd.
Grande Prairie, AB
Reporting to the Store Manager or Assistant Store Manager, the Customer Sales & Service Representative (CSSR) delivers exceptional customer service while supporting the sale of agricultural…
Added 17 mins ago
Trader (1832 Asset Management)
Scotiabank
Toronto, ON
…providing asset management services in Canada since 1877, as a manager of mutual funds and providing investment solutions for private clients, institutions, foundations, endowments and…
Added 17 mins ago
Advisor Associate - Hamilton
Scotiabank
Hamilton, ON
The Associate contributes to the overall success of the Client Administrative Services Regional team, ensuring specific individual goals, plans, initiatives are executed / delivered in…
Added 17 mins ago
C
General Manager
Chipotle
Edmonton, AB
- Full-time
…Cultivating a Better World while sharpening your leadership and operations skills along the way. If building teams and growing a business excites you, keep reading to learn…
Added 17 mins ago
PC
Senior Specialist - Project Manager
Parkland Corporation
Calgary, AB
- Full-time
…Greater Caribbean, and Europe. The Partnership’s midstream operations include an extensive network of approximately 14,000 miles of pipeline and over 160 terminals. This critical…
Added 17 mins ago
IO
Café Cook
Irving Oil
Saint John, NB
- Full-time
…performing duties in the areas of food preparation and café operations, including cleaning, inventory control, and providing input to build new menus. Your success will ensure a positive…
Added 17 mins ago
TH
Assistant Store Manager
The Home Depot
Brantford, ON
- Full-time
…their project needs quickly and fully. They work with the Store Manager to develop strategies and objectives to drive sales and profitability. They provide leadership to Associates so that…
Added 17 mins ago
SS
Human Resources Generalist\Conseiller(ère) en Ressources Humaine
Samuel, Son & Co.
Laval, QC
- Full-time
Work closely with the Operations Manager to support operational requirements and human resources initiatives.
Added 17 mins ago
FR
Senior Facilities Manager
Foresight Recruitment Group
Montreal, QC
- $130,000 to $150,000 CAD / year
- Full-time
…priorities in view. Strong relationships, sound judgment and a customer-focused approach will be central to your…
Added 17 mins ago
SC
Food Safety Program Manager
Sysco Canada Inc.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…distribution facilities worldwide and serves more than 700,000 customer locations. Sysco has 27 Specialty Meat and Seafood operating companies across Canada and the United States that focus…
Added 32 mins ago
FB
Warehouse Associate
Foundation Building Materials
Calgary, AB
- Other
…development. By combining scale, specialty expertise, and a customer-first mindset, we deliver high-quality products and services to contractors, builders, and project teams across diverse…
Added 32 mins ago
S
Customer Success Manager
Skydio
Remote, Canada
- Full-time
- Remote
We are looking for a motivated Customer Success Manager with a deep sense of ownership to lead and drive all aspects of implementation, usage and adoption, retention and expansion of our…
Added 32 mins ago
Senior Product Manager, Serverless Compute
Amazon
Vancouver, BC
We're looking for a product manager who is passionate about solving customer problems and has demonstrated success in turning ambiguous customer needs into successful products. In this…
Added 32 mins ago
GD
DYNAMITE - Operations Associate PT - Southgate Centre
Groupe Dynamite, Inc Garage
AB · Edmonton, Alberta
- Part-time
Reporting to the Store Manager, your main focus as Operations Associate is to provide support to the team to maximize company sales and profitability by maintaining stockroom organization…
Added 32 mins ago
R
Senior Sales Manager
RocketRez
Canada
- Full-time
Reports to: VP of Revenue & Customer Operations
Added 32 mins ago
VB
Accounts Receivable Manager
Vaco by Highspring
Toronto, ON · North York, ON
- $110,000 to $130,000 CAD / year
- Full-time
Leading a team of Revenue & AR and Collections Specialists, the successful candidate will partner closely with Sales, Customer Success, Legal, and Finance to resolve complex billing and…
Added 32 mins ago
O
National Accounts Director
OPENLANE
Brampton, ON
- $100,000 to $125,000 CAD / year
- Full-time
Portfolio Solution Delivery: Proven capability executing national or large-scale regional customer success accounts with multiple operational touchpoints.
Added 47 mins ago
Delivery Driver
Vestis Uniforms and Workplace Supplies | Canadian Linen & Uniform Service | Québec Linge Service D’Uniformes
Vancouver, BC
Collaborate weekly with the manager to devise solutions for current customer needs, identifying opportunities for cross-selling new products.
Added 47 mins ago
Corporate Store Key Holder
Bulk Barn
Ottawa, ON · KANATA, ON
…retailer with close to 300 stores and growing! The key to our success is progressive thinking, detailed/ methodical planning and flawless execution by passionate people across our…

Netskope

Technical Account Manager

Canada

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Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

Join the Future of Security at Netskope

Netskope (NASDAQ: NTSK) is a leader in modern security and networking for the cloud and AI era. We secure and accelerate cloud, data, and AI in real time, everywhere. Thousands of customers, including more than 30 of the Fortune 100, trust the Netskope One platform, its Zero Trust Engine, and the powerful NewEdge network to gain full visibility and control without performance trade-offs.

At Netskope, our technology is driven by our greatest strength: our people. We believe that belonging powers innovation, and success is both personal and organizational. We embrace differences in gender, ethnicity, beliefs, ability, and identity, creating an environment where every voice is heard and respected. We empower our employees to bring their authentic selves to work, grow their careers through continuous education and mentorship, and lead with transparency and curiosity. Join a team where you belong, where you are encouraged to be an entrepreneur, and where together, we continue to redefine the landscape of security.

Visit Careers at Netskope to learn more. Follow us on LinkedIn and Instagram.

About the position:

Technical Account Managers (TAMs) are at the core of shaping the Netskope customer experience. As a TAM, you’ll be responsible for driving technical success across the customer journey, ensuring organizations realize the full value of the Netskope Cloud Security platform.

You’ll partner with customers to understand their business goals, cybersecurity strategy, and technical architecture, then guide them through adoption and operational maturity using tailored value realization plans. Acting as a trusted advisor, you’ll align customer objectives with the Netskope roadmap, share best practices, and connect them with the right resources across our organization.

Successful candidates are proactive, customer-centric team players with the empathy to build strong relationships and the technical acumen to provide strategic guidance. This role blends technical expertise with business insight, helping drive customer loyalty, retention, and growth.

Responsibilities:

Customer Success Planning: Partner with the Customer Success Manager to define and execute success plans, value realization roadmaps, and business reviews.
Trusted Technical Advisor: Build strong relationships with customer champions and executives, guiding them on Netskope best practices, policies, and architecture design.
Adoption & Enablement: Coach customer teams to become self-sufficient in day-to-day operations by providing enablement sessions, configuration guidance, and best practice recommendations.
Health Monitoring & Optimization: Conduct tenant health checks, track adoption metrics, and proactively recommend improvements to strengthen the customer’s security posture.
Issue & Escalation Management: Coordinate with Support and Engineering to resolve technical issues, ensuring customer advocacy and clear communication throughout escalations.
Insights & Best Practices: Share new use cases, lessons learned, and optimization opportunities with customers and across the Netskope community.
Product Alignment & Feedback: Champion customer needs with Product Management and Engineering; provide feedback on features and roadmap relevance.
Technology Strategy Alignment: Partner with CSMs and customer stakeholders to ensure Netskope capabilities support and align with the customer’s evolving security and business objectives.
Reporting & Communication: Deliver regular status updates and executive-level summaries to highlight progress, risks, and outcomes.
Cross-functional Collaboration: Orchestrate resources across Netskope and the customer organization to drive successful adoption and long-term retention.

Requirements:

5+ years of experience as a Professional Services Consultant or Technical Account Manager, with a proven track record of success and strong presentation skills at both the executive and architect levels.
Solid knowledge and prior experience with network security technologies such as Proxies, Next-Generation Firewalls, SSL/IPSec, VPNs, SSO, DLP, and Encryption Gateways.
Strong understanding of networking concepts, MDM, and Cloud APIs.
Experience working with large enterprise customers (Fortune 500 experience a plus).
Proficiency in at least one scripting language (e.g., Perl, Python).
Familiarity with regulatory and compliance frameworks (HIPAA, PCI, PII, ITAR, GLBA, SOX).
Knowledge of data encryption technologies, SIEM, and load balancing.
Strong background in network architecture.
Must be proficient in written and spoken English.

Education::

Bachelor's degree (BSc) preferred

Netskope is committed to implementing equal employment opportunities for all employees and applicants for employment. Netskope does not discriminate in employment opportunities or practices based on religion, race, color, sex, marital or veteran statues, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation, gender identity/expression, genetic information, pregnancy (including childbirth, lactation and related medical conditions), or any other characteristic protected by the laws or regulations of any jurisdiction in which we operate.

Netskope respects your privacy and is committed to protecting the personal information you share with us, please refer to Netskope's Privacy Policy for more details.

The application window for this position is expected to close within 50 days. You may apply by filling out the below information, or visiting our Netskope Careers site.

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More about this job

Responsibilities

The Technical Account Manager drives customer success by guiding organizations through the adoption and operational maturity of the Netskope Cloud Security platform. They act as a trusted advisor, conducting health checks, managing escalations, and aligning technical strategies with business objectives.

Requirements

Candidates must have 5+ years of experience in professional services or technical account management with a strong background in network security technologies. Proficiency in scripting languages and a solid understanding of enterprise-level network architecture are required.

Skills

Technical Account Management
Cybersecurity
Cloud Security
Network Security
Proxies
Next-Generation Firewalls
SSL/IPSec
VPN
SSO
DLP
Encryption Gateways
Python
Perl
SIEM
Load Balancing
Network Architecture

Benefits

Mentorship
Continuous education

Visa sponsorship

Not detected in the job text

Keywords

Netskope
Cloud Security
Zero Trust
NewEdge
Cybersecurity Strategy
Technical Account Manager
Customer Success
Value Realization
Network Security
Proxies
Next-Generation Firewalls
SSL
IPSec
VPN
SSO
DLP
Encryption
MDM
Cloud APIs
Python
Perl
HIPAA
PCI
PII
ITAR
GLBA
SOX
SIEM
Load Balancing
Network Architecture

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