Managing Consultant, Operations & Maintenance

About us

Network Rail shares its expertise with the world’s rail owners and operators through Network Rail Consulting (NRC). We understand the institutional, regulatory, technical, policy and strategic issues of running a railway in the 21st century.

We know how to operate a network, manage its assets, and deliver renewal and enhancement programs whilst minimising the disruption to passenger and freight services.

What makes us different from other consultants is that our people have genuine hands-on experience in solving the challenges you face in the real world of rail operations. We are rail professionals operating and maintaining one of the world’s leading railway systems who want to share our expertise, experience, and passion for the job.

We have been active in the Australian, Canadian, Middle Eastern and United States markets since 2013 and have successfully delivered over 200 consultancy contracts for government, public and privately owned organisations, and for passenger and freight owners and operators, achieving consistently excellent levels of client satisfaction.

Our advice covers the full range of the project life cycle, from concept, project development and delivery through to operations and maintenance.

Our work is driven forward by our values: agile, always safe, care about people, collaborative, impartial and passionate.

We offer a competitive and flexible employee experience, including:

• Competitive Salary
• Health, Dental and Vision Cover
• Life Insurance
• Pension Scheme
• 25 Days’ Annual Leave Plus Public Holidays
• Flexible Working Arrangements
• Employee Assistance Programme
• Learning and Development Support

Hybrid Working

We work on a hybrid basis, splitting time between our Toronto office on University Avenue, our homes and client sites, depending on business needs.

About the role

Due to continued growth, we are hiring a rail operations and maintenance professional to join our team in Canada on a permanent full-time basis as a Managing Consultant – Operations & Maintenance.

As a hands-on consultant, you will play a key role in the delivery of high-quality advice and solutions across complex rail projects and advisory commissions in Canada.

In this role, you will split your time between our Toronto office and your home. From time to time, you may also be required to work at client sites or travel further afield to other provinces to support business needs. Any travel requirements would be discussed with you in advance.

This is an exciting opportunity to join NRC and play a key role in delivering complex rail projects and advisory services in Canada. You will work closely with clients and colleagues to provide practical expertise, solve complex challenges and help deliver high-quality outcomes across a range of programmes.

You will also work alongside experienced rail professionals from around the world, including Network Rail colleagues on secondment from the UK, gaining insight from one of the world’s most established railway systems across major projects.

Key Accountabilities

In this role, you can expect to be doing the following:

• Build trusted relationships with clients, operators, maintainers, delivery partners and technical teams, providing practical advice informed by experience of a live passenger railway.

• Connect operations, service planning and passenger needs with infrastructure, asset, design and maintenance decisions.

• Develop and review maintenance strategies, asset management arrangements, resource plans and performance measures that support safe, reliable and efficient service.

• Assess designs and technical proposals for operability, maintainability, reliability, accessibility, whole-life performance and their impact on passenger service.

• Bring an operator and maintainer perspective to project teams, constructively challenging assumptions and identifying operational and maintenance risks early.

• Lead Operations & Maintenance input across systems integration, testing, commissioning, trial operations, operational readiness and transition into passenger service.

• Use asset, maintenance and failure information to identify practical improvements to reliability, availability and service performance.

• Lead consultancy proposals and assignments, managing scope, deliverables, resources, programme, costs and risks while supporting multidisciplinary teams and identifying further client needs.

Qualifications and Experience

To be successful in this role, you will typically demonstrate the following:

• A relevant degree or professional qualification, or equivalent practical expertise gained in railway operations, maintenance, engineering or asset management.

• Substantial maintenance experience within an operating passenger railway, metro or light rail organisation; relevant urban heavy rail experience is also welcomed.

• Broad knowledge of railway infrastructure, systems and maintenance, with the ability to work across disciplines rather than within a single asset specialism.

• Genuine experience of an operational transit environment, including close collaboration with operations teams and an understanding of how service planning and passenger needs influence maintenance and infrastructure decisions.

• A strong understanding of operability, maintainability, reliability, availability, asset performance and whole-life considerations.

• Experience supporting design reviews, project delivery, testing, commissioning, operational readiness or the transition into passenger service.

• Strong consultancy, stakeholder and communication skills, with the confidence to lead assignments, challenge constructively and explain complex matters clearly.

• Canadian rail or transit experience, particularly within Ontario or a Metrolinx environment, would be advantageous, as would experience spanning infrastructure, rolling stock, systems, stations, facilities and maintenance delivery interfaces.

Apply

Interested in this opportunity? Apply today and our Talent Acquisition team will review your application in due course. If your experience aligns with the role, a member of our team will be in touch.

The closing date for this vacancy is 5th November.

Applicants must already be legally authorised to work in Canada. We are unable to provide immigration sponsorship for external candidates for this role. Separate mobility arrangements may apply to eligible current Network Rail Infrastructure Limited employees.

Equal Opportunity and Inclusion

NRC is an equal opportunity employer. We welcome applications from all qualified candidates regardless of race, colour, religion, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, disability, family status, marital status, Indigenous identity, or any other characteristic protected by applicable law.

NRC is committed to providing accommodation for candidates with disabilities throughout the recruitment process and in employment. If you require accommodation at any stage of the application or interview process, please let us know.