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Added 18 mins ago
A
Devops Engineer
Actalent
Saskatoon, SK
- $55 to $65 CAD / hour
- Contract
…project expected to last around eight months within a one-year…
Added 18 mins ago
A
Devops Engineer
Actalent
Montreal, QC
- $55 to $65 CAD / hour
- Contract
…project expected to last around eight months within a one-year…
Added 18 mins ago
A
Electrical Designer
Actalent
Red Deer, AB
- $43 to $48 CAD / hour
- Contract
Enjoy a flexible work environment with opportunities for long-term professional growth.
Added 18 mins ago
A
Mechanical Test Engineer
Actalent
Vancouver, BC
- $48 to $57 CAD / hour
- Contract
For applicants without an Engineer in Training or a Professional Engineer license, an alternative title will be used until a license is obtained.
Added 18 mins ago
A
Devops Engineer
Actalent
Ottawa, ON
- $55 to $65 CAD / hour
- Contract
…project expected to last around eight months within a one-year…
Added 18 mins ago
A
Hardware Engineer
Actalent
Maple Ridge, BC
- $38 to $48 CAD / hour
- Contract
Experience working with external electronics manufacturing services providers or contract manufacturers.
Added 18 mins ago
BB
IT Operations Help Desk I (Temporary Contract)
Bosch Building Technologies North America
Toronto, ON
- Full-time
Represent Company in a business-like professional manner in both conduct and appearance, to maximize client satisfaction.
Added 18 mins ago
A
Devops Engineer
Actalent
Calgary, AB
- $55 to $65 CAD / hour
- Contract
…project expected to last around eight months within a one-year…
Added 48 mins ago
HM
Hospitalist
Health Match BC
Williams Lake, BC
- Full-time
…opportunities are endless, apply today and discover the rewards of professional and personal…
Added 48 mins ago
HM
Hospitalist
Health Match BC
Williams Lake, BC
- Full-time
…opportunities are endless, apply today and discover the rewards of professional and personal…
Added 48 mins ago
HM
Family Practitioner/General Practitioner
Health Match BC
Williams Lake, BC
- Full-time
The First Nations Health Authority is a diverse and transformational health organization of professional, innovative, and dedicated team members and leaders.
Added 48 mins ago
HM
Family Practitioner/General Practitioner
Health Match BC
Lillooet, BC
- Full-time
The First Nations Health Authority is a diverse and transformational health organization of professional, innovative, and dedicated team members and leaders.
Added 48 mins ago
CH
CATERING SALES MANAGER - MATERNITY LEAVE COVERAGE
Crescent Hotels & Resorts
Rossland, BC
- Full-time
Always maintain a professional appearance and manner.
Added 48 mins ago
HM
Family Practitioner/General Practitioner
Health Match BC
Abbotsford, BC
- Full-time
36 Family Physician Clinics: With a diverse range of clinics, Abbotsford offers numerous opportunities for locum physicians to find the perfect fit for their professional goals.
Added 48 mins ago
HM
Family Practitioner/General Practitioner
Health Match BC
Abbotsford, BC
- Full-time
36 Family Physician Clinics: With a diverse range of clinics, Abbotsford offers numerous opportunities for locum physicians to find the perfect fit for their professional goals.
Added 48 mins ago
HM
Hospitalist
Health Match BC
Burnaby, BC
- Full-time
…community hospital, committed to a culture of collaborative, inter-professional team-based…
Added 48 mins ago
HM
Family Practitioner/General Practitioner
Health Match BC
Abbotsford, BC
- Full-time
36 Family Physician Clinics: With a diverse range of clinics, Abbotsford offers numerous opportunities for locum physicians to find the perfect fit for their professional goals.
Added 48 mins ago
HM
Family Practitioner/General Practitioner
Health Match BC
Abbotsford, BC
- Full-time
36 Family Physician Clinics: With a diverse range of clinics, Abbotsford offers numerous opportunities for locum physicians to find the perfect fit for their professional goals.
Added 48 mins ago
HM
Family Practitioner/General Practitioner
Health Match BC
Abbotsford, BC
- Full-time
36 Family Physician Clinics: With a diverse range of clinics, Abbotsford offers numerous opportunities for locum physicians to find the perfect fit for their professional goals.
Added 48 mins ago
HM
Family Practitioner/General Practitioner
Health Match BC
Abbotsford, BC
- Full-time
36 Family Physician Clinics: With a diverse range of clinics, Abbotsford offers numerous opportunities for locum physicians to find the perfect fit for their professional goals.
Added 48 mins ago
HM
Family Practitioner/General Practitioner
Health Match BC
Chilliwack, BC
- Full-time
…medical community and offering opportunities for teaching and professional growth. Whether you're drawn by the lifestyle, the collegial atmosphere, or the chance to make a meaningful…
Added 49 mins ago
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Senior Manager, US IA Operations (Mat Leave - Backfill Contract - 14months)
RBC
Toronto, ON
- Full-time
Vendor management for professional services, including assisting with managing the co-source processes such as co-source relationship management, usage, requests and invoice processing) and…
Added 49 mins ago
PL
YVR - Wine Associate
Paradies Lagardère
Richmond, BC
- Part-time
Engage with guests in a friendly and professional manner. Create a lasting first and last impression.
Added 1 hour ago
TS
Full Time Direct Support Worker - Winter Drop in Center
The Salvation Army Canada and Bermuda Territory
Saskatoon, SK
- Full-time
The above responsibilities must be performed in keeping with The Salvation Army’s Mission, Vision and Values, in a professional manner, upholding our code of conduct.
Added 1 hour ago
TS
Part Time Direct Support Worker - Winter Drop in Center
The Salvation Army Canada and Bermuda Territory
Saskatoon, SK
- Part-time
The above responsibilities must be performed in keeping with The Salvation Army’s Mission, Vision and Values, in a professional manner, upholding our code of conduct.

NetworkPedia

Administrative Assistant

AB, Canada
Edmonton, AB, Canada

Contract

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Applications open in a new tab.

Job details

Job type: Contract
Apply by: Nov 8, 2026
Posting language: English
Posted: Oct 9, 2026

Original job description

Job Title: Administrative Assistant – Intermediate

Location: Edmonton, AB – Onsite

Employment Type: Contract

About the Role

We are seeking a detail-oriented Administrative Assistant – Intermediate to support child care staff certification and credential assessment operations. The successful candidate will serve as a key contact for educators, child care operators, parents, and other stakeholders while processing Canadian and international educational credentials, maintaining accurate records, and supporting certification decisions.

This role requires strong customer service, analytical skills, attention to detail, and the ability to interpret policies and procedures while managing a high volume of inquiries and administrative tasks.

Key Responsibilities

Respond to phone and email inquiries from educators, operators, parents, and the public.
Explain certification requirements, policies, procedures, assessment processes, and upgrading options.
Assess Canadian and international educational credentials against applicable child care staff certification standards.
Review educational programs and make certification decisions or recommendations in accordance with policies and legislation.
Manage first-level certification appeals and process qualification exemptions within assigned authority.
Enter, maintain, and validate client information in CCIS and ECDS.
Open and maintain client files, verify supporting documents, and ensure data accuracy.
Provide administrative support through scanning, data entry, correspondence, file management, and document processing.
Assist clients with forms, online applications, and document submissions.
Support onboarding, training, and reassessment activities for assessors and administrative staff.
Liaise with educational institutions and assessment bodies to verify credentials.
Support system testing, process improvements, and the development of guides, forms, certificates, and communication materials.
Handle sensitive inquiries professionally, de-escalate difficult interactions, and prioritize urgent requests.

Mandatory Skills & Qualifications

Strong customer service and communication skills, including professional telephone and email support.
Experience reviewing documents, validating information, and maintaining accurate records.
Strong analytical skills with the ability to interpret policies, procedures, and assessment requirements.
Excellent attention to detail and data-entry accuracy.
Ability to manage high inquiry volumes, prioritize competing tasks, and meet deadlines.
Strong written communication and documentation skills.
Ability to handle sensitive information professionally and maintain confidentiality.
Proficiency with office applications, databases, and electronic records systems.

Preferred Skills

Experience in credential assessment, certification processing, or educational qualification review.
Experience with child care, education, licensing, or regulated public-sector programs.
Familiarity with CCIS and ECDS.
Experience handling appeals, exemptions, or decisions requiring policy interpretation.
Experience supporting system testing, process improvement, and user documentation.
Experience training or mentoring administrative staff.
Experience communicating with educational institutions and credential assessment organizations.

Why Join Us

Contribute to public-facing certification and administrative services.
Work with diverse stakeholders in a structured, service-oriented environment.
Develop experience in credential assessment, information management, and regulated program administration.
Inclusive, equitable, and respectful workplace culture.

About NetworkPedia

NetworkPedia is a certified women-owned technology and talent solutions company, providing IT infrastructure, cybersecurity, managed services, and specialized recruitment across North Americas and beyond. Our mission is to empower organizations with secure, scalable, and innovative technology while building inclusive teams that reflect the communities we serve.

As a trusted partner, we deliver expertise across networking, cloud, IT service management, and security operations, along with staffing solutions for niche technology roles. We are committed to diversity, equity, and inclusion (DEI) in all our hiring practices and ensure that our opportunities are open to all qualified applicants, without discrimination on the basis of age, gender, race, ethnicity, religion, sexual orientation, or disability.

How to Apply

Apply directly via LinkedIn Easy Apply. All applications are routed to our central recruitment email id - recruitment@networkpedia.com

Apply About employer

More about this job

Responsibilities

Respond to inquiries and guide stakeholders through certification requirements, while assessing Canadian and international credentials and supporting certification decisions, appeals, and exemptions. Maintain accurate client records and files, provide administrative and client application support, and contribute to staff training, system testing, and process improvements.

Requirements

Requires strong customer service and communication, document review and recordkeeping experience, analytical ability to interpret policies, attention to detail, and accurate data entry. Candidates must be able to manage high inquiry volumes and competing deadlines, handle sensitive information confidentially, and use office applications, databases, and electronic records systems.

Skills

Customer Service
Professional Communication
Credential Assessment
Document Review
Data Validation
Policy Interpretation
Attention To Detail
Data Entry
Records Management
Confidentiality
Prioritization
Appeals Processing
Database Management
Process Improvement
Staff Training
Conflict De-escalation

Visa sponsorship

Not detected in the job text

Keywords

Credential Assessment
Canadian Educational Credentials
International Educational Credentials
Certification Standards
Certification Decisions
Certification Appeals
Qualification Exemptions
CCIS
ECDS
Client Information Systems
Electronic Records
Document Processing
Data Entry
File Management
Policy Interpretation
Legislation
Educational Institutions
Credential Assessment Organizations
System Testing
Process Improvement
User Documentation
Onboarding
Training
Customer Service
Confidentiality

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