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Quality Continuous Improvement Technician (Night Shift)
Wonderbrands
Sudbury, ON
Other
The Quality Continuous Improvement Technician (QCI Tech) plays a crucial role in driving daily quality improvement initiatives at Wonderbrands bakeries. This position is responsible for…
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Wonderbrands
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Senior Protection and Control Testing Technician-Technologist
Phasor Engineering Inc
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Quality and Technical Specialist (Certified Dental Technician)
Hallmark Dental Laboratory Ltd
Halifax, NS
$75,000 to $85,000 USD / year
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Quality Control Technician – Windsor, Ontario Location: Windsor, Ontario
Traveling Commercial HVAC Service Technician
AIR Control Concepts
Quinte West, Ontario
$30 to $50 USD / hour
Full-time
Job Title: Traveling Commercial HVAC Service Technician
Added 5 hours ago
Level II Security Systems Technician
New Age Group
Concord, ON
$45 USD / hour
Full-time
…and multi-residential clients. Our expertise includes access control, video surveillance, intrusion alarms, ULC inspections, structured cabling, fiber optics, intercom systems, networking,…
Added 5 hours ago
Senior Security Systems Technician
New Age Group
Concord, ON
Full-time
…and multi-residential clients. Our expertise includes access control, video surveillance, intrusion alarms, ULC inspections, structured cabling, fiber optics, intercom systems, networking,…
QA/QC Technician - Fixed Term Contract
Mérieux NutriSciences - North America
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$24.68 CAD / hour
Contract
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Hansen Industries Ltd. (An EIC Company)
Surrey, BC
$75,000 to $85,000 CAD / year
Full-time
Work with Quality Manager and Quality Technician to maintain high product quality standards and ensure customer satisfaction.
Part Time Laboratory Technician
Saputo Inc.
Dartmouth, NS
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Part Time Laboratory Technician
Saputo Inc.
Remote, Canada
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Nanaimo, BC
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Walker
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Brampton, ON
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Warehouse Technician -Part Time- Edmonton Branch
Encore Canada
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Warehouse Technician -Part Time- Edmonton Branch
Encore Global
Edmonton, AB
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The Warehouse Technician is responsible for supporting warehouse operations and any projects as assigned. The primary responsibility of the Warehouse Technician is shipping/receiving of…
Warehouse Technician -Part Time- Calgary Branch
Encore Global
AB
Part-time
The Warehouse Technician is responsible for supporting warehouse operations and any projects as assigned. The primary responsibility of the Warehouse Technician is shipping/receiving of…

New Age Group

Level II Security Systems Technician

Concord, ON, Canada

Pay: $45 USD / hour
Job type: Full-time
Apply by: Dec 13, 2026

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At a glance

Automatically prepared from the listing. Check the original description for the full requirements.

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Responsibilities

The Senior Security Systems Technician serves as a technical leader responsible for advanced installations, commissioning, troubleshooting, and quality assurance of security systems. They also provide mentorship to junior staff and conduct customer training on installed platforms.

Requirements

Candidates must have a minimum of 5 years of industry experience in commercial security, access control, and surveillance systems. Required certifications include Working at Heights, WHMIS, and aerial lift certifications, along with a valid Ontario driver's license.

Experience

5 to 10 years

Education

professional certificate

Working hours

40 hours per week

Work arrangement

On-site

Skills

Technical leadership
Access control systems
Video surveillance
Intrusion alarms
Fiber optics
OTDR testing
System commissioning
Troubleshooting
Quality assurance
Customer training
Structured cabling
Mentoring
Project planning
Technical documentation
Networked video systems
Safety compliance

Benefits

Company vehicle
Company phone
Career advancement opportunities
Health and dental benefits
RRSP opportunities
Ongoing technical training
Leadership development

Visa sponsorship

Not detected in the job text

Keywords

Security systems
Access control
IP surveillance
Intrusion alarms
Fiber optics
OTDR
Structured cabling
ICT
Axis Communications
Milestone XProtect
CDVI
Mircom
UniFi
ULC inspections
Quality assurance
Commissioning
Troubleshooting
Working at heights
WHMIS
Aerial lift certification
Technical leadership
Mentoring
Field service
Networking
Intercom systems
System integration
As-built documentation
Job hazard assessment
SOP verification
Project coordination

Original job description

About New Age Group
For more than 25 years, The New Age Group has delivered security and technology solutions for residential, commercial, industrial, institutional, and multi-residential clients. Our expertise includes access control, video surveillance, intrusion alarms, ULC inspections, structured cabling, fiber optics, intercom systems, networking, and integrated technology platforms. We are committed to delivering high-quality workmanship, innovative solutions, and exceptional customer experiences. Our technicians work with leading manufacturers and technologies while benefiting from ongoing training, certification programs, and clearly defined career progression opportunities.

Position Summary
The Senior Security Systems Technician serves as a technical leader within the organization and is responsible for advanced installations, commissioning, troubleshooting, inspections, quality assurance, customer training, and mentoring junior technicians.

This role requires an experienced technician capable of leading complex projects, resolving advanced technical challenges, maintaining high-quality workmanship, and ensuring all installations meet New Age standards, customer requirements, manufacturer specifications, and applicable industry regulations.
Senior Technicians play a critical role in technician development, quality control, and customer satisfaction.

Primary Responsibilities
Technical Leadership

Provide technical support to field technicians.
Assist with project planning and execution.
Mentor Apprentices, Labourers, Technician I, and Technician II personnel.
Review installation quality and workmanship.
Support commissioning and technical escalations.
Assist with manufacturer training initiatives.

Advanced Security Systems
Intrusion Systems

Advanced troubleshooting of intrusion alarm systems.
Commission complex alarm installations.
Resolve communication failures.
Conduct ULC-related inspections and testing.
Support monitoring integrations.

Access Control Systems

Configure and commission complex access control systems.
Troubleshoot controllers, readers, and field devices.
Support enterprise-level deployments.
Verify system performance and functionality.
Conduct quality assurance inspections.

Surveillance Systems

Configure and commission advanced IP surveillance systems.
Troubleshoot networked video systems.
Optimize camera layouts and performance.
Conduct surveillance system audits.
Verify recording retention and performance standards.

Fiber Optics
Senior Technicians must be capable of:

Fiber troubleshooting
Fiber certification
Fiber commissioning
OTDR testing
Interpreting OTDR results
Diagnosing communication failures
Documenting fiber deficiencies

System Commissioning

Commission newly installed systems.
Verify programming.
Verify customer requirements are met.
Conduct acceptance testing.
Perform final system verification.
Resolve deficiencies prior to customer onboarding.

Quality Assurance
Senior Technicians are responsible for:

QA inspections
Workmanship reviews
Installation audits
SOP verification
Deficiency identification
Corrective action recommendations

The Senior Technician acts as a quality gatekeeper before customer acceptance.

Customer Training
Provide customer training on:

Access Control Systems
Video Surveillance Systems
Intrusion Alarm Systems
Mobile Applications
User Management
Basic Troubleshooting
System Reporting Functions

Documentation
Review and complete:

Service Reports
Inspection Reports
Commissioning Reports
Certification Reports
Deficiency Reports
As-Built Documentation
Customer Turnover Documentation

Required Qualifications
Experience

Minimum 5+ years of industry experience
Commercial security systems experience
Access control experience
Video surveillance experience
Structured cabling experience
Fiber optic experience
Advanced troubleshooting experience

Technical Requirements
Senior Technicians are expected to demonstrate competency in:

OTDR Testing
Fiber Certification
System Commissioning
Complex Access Control Systems
Enterprise Surveillance Systems
Quality Assurance Inspections
Customer Training
Project Coordination
Technical Escalation Support
Advanced Troubleshooting

These competencies align with New Age's Senior Technician certification requirements.

Preferred Manufacturer Experience
Experience with:

ICT
Axis Communications
Milestone XProtect
CDVI
Mircom
DoorGuard
UniFi Networking

Required Certifications

Working at Heights
WHMIS
Aerial Lift Certification (Scissor Lift)
Aerial Lift Certification (Boom Lift)
Valid Ontario Driver's License

Preferred Certifications

ULC Intrusion Certification
ULC Protective Signalling Systems
ATC Certification
ICT Certification
Axis Certification
Milestone Certification
Fiber Certification
Manufacturer Technical Certifications

Leadership Responsibilities
The Senior Technician is expected to:

Mentor junior staff.
Verify field workmanship.
Review technician documentation.
Assist with technician evaluations.
Support technician development plans.
Promote safety and quality standards.

Safety Responsibilities

Enforce New Age Health & Safety policies.
Conduct Job Hazard Assessments.
Maintain safe work practices.
Lead by example.
Ensure PPE compliance.
Verify safe use of ladders and aerial lifts.
Report and correct unsafe conditions.

Quality Standards
Senior Technicians are expected to enforce all New Age installation standards.
Zero-Tolerance Zip Tie Policy
Zip ties are not permitted on structured cabling installations.
Approved methods include:

Velcro Straps
J-Hooks
Basket Tray
Ladder Tray
Approved Cable Management Systems

Senior Technicians are responsible for identifying and correcting non-compliant installations.

Career Advancement
New Age offers structured progression opportunities:
Apprentice → Labourer → Technician I → Technician II → Senior Technician → Lead Technician
Senior Technicians are positioned for advancement into Lead Technician and Project Leadership roles.

What We're Looking For
The ideal candidate:

Takes ownership of projects.
Leads by example.
Maintains high workmanship standards.
Enjoys mentoring others.
Has strong technical troubleshooting skills.
Is customer focused.
Is organized and accountable.
Demonstrates professionalism in all interactions.

Compensation & Benefits

Competitive compensation based on experience and certifications
Company vehicle
Company phone
Paid manufacturer certifications
Career advancement opportunities
Health and dental benefits
RRSP opportunities (where applicable)
Ongoing technical training
Leadership development

Join New Age and become a technical leader responsible for shaping the next generation of security systems professionals while delivering best-in-class solutions for our customers.

Hourly Rate: $45.00/hour
Reports to: Lead Technician/Operations Manager

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