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Added 3 hours ago
LG
Senior Project Manager (Engineering)
Liftsafe Group of Companies
Cambridge, ON
- Full-time
The Senior Project Manager is responsible for the successful delivery of complex crane, lifting equipment, structural steel, and custom fabrication projects from contract award through…
Added 6 hours ago
NA
Senior Security Systems Technician
New Age Group
Concord, ON
- Full-time
For more than 25 years, The New Age Group has delivered security and technology solutions for residential, commercial, industrial, institutional, and multi-residential clients. Our…
Added 6 hours ago
NA
Apprentice Security Systems Technician
New Age Group
Concord, ON
- $22 CAD / hour
- Full-time
For more than 25 years, The New Age Group has delivered security and technology solutions for residential, commercial, industrial, institutional, and multi-residential clients. Our…
Added 6 hours ago
NA
Level 1 Security Systems Technician
New Age Group
Concord, ON
- Full-time
For more than 25 years, The New Age Group has delivered security and technology solutions for residential, commercial, industrial, institutional, and multi-residential clients. Our…
Added 6 hours ago
NA
Level II Security Systems Technician
New Age Group
Concord, ON
- $45 USD / hour
- Full-time
For more than 25 years, The New Age Group has delivered security and technology solutions for residential, commercial, industrial, institutional, and multi-residential clients. Our…
Added 12 hours ago
SE
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Added 13 hours ago
CS
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Added 13 hours ago
R
Manager, Business Development - Canada
ReVisionz
Remote, Canada
- Full-time
- Remote
The Manager, Business Development operates as an individual contributor who spends much of their time in the field, meeting prospects and clients face to face. The role has no direct…
Added 13 hours ago
R
Manager, Business Development - Canada
ReVisionz
Calgary, AB
- Full-time
The Manager, Business Development operates as an individual contributor who spends much of their time in the field, meeting prospects and clients face to face. The role has no direct…
Added 14 hours ago
J
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Toronto, ON
- Full-time
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Added 14 hours ago
J
Senior Commercial Lines Account Manager
JobsMedia.io
Toronto, ON
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We are recruiting for a Senior Commercial Lines Insurance Account Manager for a well-established brokerage in the North York, ON area.
Added 15 hours ago
E
Principal Software Engineer
EngRadar
Kitamaat 2, BC
- Full-time
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Added 21 hours ago
C
Senior Project Manager
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Added 23 hours ago
313A Refrigeration Technician – Apprentice or Journeyman – Barrie
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Added 23 hours ago
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Senior Electrical Engineer
HDR
Toronto, ON · Ottawa, ON · Richmond Hill, ON · Victoria, BC · Vancouver, BC · Calgary, AB
- Full-time
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Added 23 hours ago
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Senior Mechanical Engineer
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Added 23 hours ago
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Senior Project Manager
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Added 1 day ago
QT
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Toronto, ON · Greater Toronto Area, Canada
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Added 1 day ago
B
Strategic Sourcing Manager // Responsable de l'approvisionnement stratégique
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Montreal, QC
- Full-time
Expérience dans l’établissement de relations solides avec des parties prenantes d’affaires de niveau senior et dans la traduction des besoins d’affaires en stratégies d’approvisionnement et…
Added 1 day ago
N
Senior Product Manager
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a senior commercial credit manager in the Credit Risk team at National
Added 1 day ago
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Responsable d’Acceptation Client / Customer Acceptance Manager
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Added 1 day ago
H
Capital Equipment Commercial Project Manager – Upcoming Restaurants Outlets
Hays
Toronto, ON
- $100,000 to $130,000 CAD / year
- Full-time
Capital Equipment Commercial Project Manager – Upcoming Restaurants Outlets will ideally have a degree in Mechanical Engineering with a minimum of 3-4 years in project management of new…
Added 1 day ago
K
Senior Customer Success Manager, Enterprise
Klue
Remote, Canada
- $90,000 to $130,000 CAD / year
- Full-time
- Remote
As a Senior Customer Success Manager, Enterprise at Klue, you own the full customer relationship, from onboarding through renewal and expansion. You're the connective tissue: keeping every…

New Age Group

Senior Security Systems Technician

Concord, ON, Canada

Hourly Rate: $55.00/Hour Reports to: Lead Technician/Operations Manager · Full-time

Apply About employer

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Job details

Pay: Hourly Rate: $55.00/Hour Reports to: Lead Technician/Operations Manager
Job type: Full-time
Apply by: Jan 20, 2027
Experience: Minimum 5+ years of industry experience
Posting language: English
Posted: Oct 22, 2026

Original job description

About New Age Group
For more than 25 years, The New Age Group has delivered security and technology solutions for residential, commercial, industrial, institutional, and multi-residential clients. Our expertise includes access control, video surveillance, intrusion alarms, ULC inspections, structured cabling, fiber optics, intercom systems, networking, and integrated technology platforms. We are committed to delivering high-quality workmanship, innovative solutions, and exceptional customer experiences. Our technicians work with leading manufacturers and technologies while benefiting from ongoing training, certification programs, and clearly defined career progression opportunities.

Position Summary
The Senior Security Systems Technician serves as a technical leader within the organization and is responsible for advanced installations, commissioning, troubleshooting, inspections, quality assurance, customer training, and mentoring junior technicians.

This role requires an experienced technician capable of leading complex projects, resolving advanced technical challenges, maintaining high-quality workmanship, and ensuring all installations meet New Age standards, customer requirements, manufacturer specifications, and applicable industry regulations.
Senior Technicians play a critical role in technician development, quality control, and customer satisfaction.

Primary Responsibilities
Technical Leadership

Provide technical support to field technicians.
Assist with project planning and execution.
Mentor Apprentices, Labourers, Technician I, and Technician II personnel.
Review installation quality and workmanship.
Support commissioning and technical escalations.
Assist with manufacturer training initiatives.

Advanced Security Systems
Intrusion Systems

Advanced troubleshooting of intrusion alarm systems.
Commission complex alarm installations.
Resolve communication failures.
Conduct ULC-related inspections and testing.
Support monitoring integrations.

Access Control Systems

Configure and commission complex access control systems.
Troubleshoot controllers, readers, and field devices.
Support enterprise-level deployments.
Verify system performance and functionality.
Conduct quality assurance inspections.

Surveillance Systems

Configure and commission advanced IP surveillance systems.
Troubleshoot networked video systems.
Optimize camera layouts and performance.
Conduct surveillance system audits.
Verify recording retention and performance standards.

Fiber Optics
Senior Technicians must be capable of:

Fiber troubleshooting
Fiber certification
Fiber commissioning
OTDR testing
Interpreting OTDR results
Diagnosing communication failures
Documenting fiber deficiencies

System Commissioning

Commission newly installed systems.
Verify programming.
Verify customer requirements are met.
Conduct acceptance testing.
Perform final system verification.
Resolve deficiencies prior to customer turnover.

Quality Assurance
Senior Technicians are responsible for:

QA inspections
Workmanship reviews
Installation audits
SOP verification
Deficiency identification
Corrective action recommendations

The Senior Technician acts as a quality gatekeeper before customer acceptance.

Customer Training
Provide customer training on:

Access Control Systems
Video Surveillance Systems
Intrusion Alarm Systems
Mobile Applications
User Management
Basic Troubleshooting
System Reporting Functions

Documentation
Review and complete:

Service Reports
Inspection Reports
Commissioning Reports
Certification Reports
Deficiency Reports
As-Built Documentation
Customer Turnover Documentation

Required Qualifications
Experience

Minimum 5+ years of industry experience
Commercial security systems experience
Access control experience
Video surveillance experience
Structured cabling experience
Fiber optic experience
Advanced troubleshooting experience

Technical Requirements
Senior Technicians are expected to demonstrate competency in:

OTDR Testing
Fiber Certification
System Commissioning
Complex Access Control Systems
Enterprise Surveillance Systems
Quality Assurance Inspections
Customer Training
Project Coordination
Technical Escalation Support
Advanced Troubleshooting

These competencies align with New Age's Senior Technician certification requirements.

Preferred Manufacturer Experience
Experience with:

ICT
Axis Communications
Milestone XProtect
CDVI
Mircom
DoorGuard
UniFi Networking

Required Certifications

Working at Heights
WHMIS
Aerial Lift Certification (Scissor Lift)
Aerial Lift Certification (Boom Lift)
Valid Ontario Driver's License

Preferred Certifications

ULC Intrusion Certification
ULC Protective Signalling Systems
ATC Certification
ICT Certification
Axis Certification
Milestone Certification
Fiber Certification
Manufacturer Technical Certifications

Leadership Responsibilities
The Senior Technician is expected to:

Mentor junior staff.
Verify field workmanship.
Review technician documentation.
Assist with technician evaluations.
Support technician development plans.
Promote safety and quality standards.

Safety Responsibilities

Enforce New Age Health & Safety policies.
Conduct Job Hazard Assessments.
Maintain safe work practices.
Lead by example.
Ensure PPE compliance.
Verify safe use of ladders and aerial lifts.
Report and correct unsafe conditions.

Quality Standards
Senior Technicians are expected to enforce all New Age installation standards.
Zero-Tolerance Zip Tie Policy
Zip ties are not permitted on structured cabling installations.
Approved methods include:

Velcro Straps
J-Hooks
Basket Tray
Ladder Tray
Approved Cable Management Systems

Senior Technicians are responsible for identifying and correcting non-compliant installations.

Career Advancement
New Age offers structured progression opportunities:
Apprentice → Labourer → Technician I → Technician II → Senior Technician → Lead Technician
Senior Technicians are positioned for advancement into Lead Technician and Project Leadership roles.What We're Looking For
The ideal candidate:

Takes ownership of projects.
Leads by example.
Maintains high workmanship standards.
Enjoys mentoring others.
Has strong technical troubleshooting skills.
Is customer focused.
Is organized and accountable.
Demonstrates professionalism in all interactions.

Compensation & Benefits

Competitive compensation based on experience and certifications
Company vehicle
Company phone
Paid manufacturer certifications
Career advancement opportunities
Health and dental benefits
Ongoing technical training
Leadership development

Join New Age and become a technical leader responsible for shaping the next generation of security systems professionals while delivering best-in-class solutions for our customers.

Hourly Rate: $55.00/Hour
Reports to: Lead Technician/Operations Manager

Apply About employer

More about this job

Responsibilities

The Senior Security Systems Technician serves as a technical leader responsible for advanced installations, commissioning, troubleshooting, and quality assurance of security systems. They also mentor junior technicians and provide technical support to ensure all projects meet company standards and customer requirements.

Requirements

Candidates must have a minimum of 5 years of industry experience in commercial security systems, including access control, video surveillance, and fiber optics. Required certifications include Working at Heights, WHMIS, and aerial lift certifications, along with a valid Ontario driver's license.

Skills

Access control
Video surveillance
Intrusion alarms
Fiber optics
OTDR testing
System commissioning
Technical troubleshooting
Quality assurance
Mentoring
Structured cabling
Networking
Project coordination
Technical leadership
ULC inspections
Intercom systems
Customer training

Benefits

Company vehicle
Company phone
Career advancement opportunities
Health and dental benefits
Ongoing technical training
Leadership development

Visa sponsorship

Not detected in the job text

Keywords

Security Systems
Access Control
Video Surveillance
Intrusion Alarms
Fiber Optics
OTDR
Structured Cabling
Networking
ULC Inspections
Commissioning
Quality Assurance
ICT
Axis Communications
Milestone XProtect
CDVI
Mircom
UniFi
Working at Heights
WHMIS
Aerial Lift Certification
Technical Leadership
Mentoring
Field Technician
Installation
Troubleshooting
Intercom Systems
IP Surveillance
System Audits
Project Planning
SOP

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