Community Disability Practitioner

Nelson Group Home | Northwest Calgary
Permanent Full-Time | 40 Hours per Week
Starting Wage: $21.19/hour

Why Work for New Age Services?

At New Age Services (NAS), we are committed to providing exceptional supports for individuals with developmental disabilities, complex mental health needs, addictions, and trauma-related challenges. Our success is built on the dedication, diversity, and compassion of our team.

We believe that inclusion and diversity strengthen our organization and the services we provide. NAS offers a collaborative work environment, ongoing training and professional development opportunities, competitive compensation, and a strong culture rooted in our core values: Purpose, People, and Pioneering.

Every day, our employees make a meaningful difference by helping individuals live fulfilling lives and build connections within their communities.

Position Summary

We are seeking a dedicated and resilient Community Support Worker to join our Harm Reduction Group Home located in Northwest Calgary.

In this role, you will support adults with developmental disabilities, mental health concerns, substance use challenges, complex trauma histories, and behavioral needs. Using a trauma-informed and harm reduction approach, you will help individuals achieve their personal goals, maintain their health and safety, and actively participate in their communities.

Individuals supported within this home may have diagnoses or experiences including:

• Developmental Disabilities
• FASD (Fetal Alcohol Spectrum Disorder)
• Schizophrenia and Psychosis
• Mood Disorders
• ADHD
• Borderline Personality Disorder
• Complex Trauma
• Addiction and Substance Use Disorders
• Dual Diagnoses

This position requires adaptability, professionalism, and a commitment to supporting people through both everyday successes and challenging situations.

Key Responsibilities

As a Community Support Worker, you will:

• Provide emotional, behavioral, physical, environmental, and medical support to individuals.
• Support individuals using trauma-informed and harm reduction practices.
• Assist with medication administration and maintain accurate documentation.
• Attend and support individuals at medical, legal, and community appointments.
• Support individuals receiving Opioid Agonist Therapy (OAT) or other addiction treatment services.
• Assist with personal care, daily living skills, meal preparation, and household responsibilities.
• Encourage independence, community inclusion, and skill development.
• Learn and implement individualized support plans and behavior support strategies.
• Maintain a safe, clean, and respectful living environment.
• Complete incident reports, hazard assessments, fire drills, and other safety requirements.
• Communicate professionally with families, guardians, healthcare professionals, and community partners.
• Advocate for individuals when accessing healthcare and community resources.
• Transport individuals to appointments, recreational activities, and community engagements as required.

About You

You are a compassionate professional who believes in treating people with dignity, respect, and understanding. You recognize that recovery and personal growth look different for everyone and are committed to meeting individuals where they are in their journey.

The ideal candidate will have:

• Knowledge of Harm Reduction Philosophy and Trauma-Informed Care.
• Understanding of mental health, addictions, and complex behavioral support.
• Experience working with individuals who have developmental disabilities and complex needs.
• Awareness of biohazards, substance use concerns, and safe disposal practices for drug paraphernalia.
• Confidence supporting individuals who may present verbal or physical aggression.
• Strong crisis management and de-escalation abilities.
• The ability to remain calm, professional, and solution-focused in challenging situations.
• A willingness to collaborate, learn, and continuously develop support strategies.
• Strong communication, documentation, and advocacy skills.

Schedule & Benefits

Position Type: Permanent Full-Time
Hours: 40 hours per week

Schedule:

• Wednesday to Sunday
• 3:00 PM to 11:00 PM

Compensation & Benefits:

• Starting wage of $21.19 per hour
• Mileage reimbursement of $0.50/km when using a personal vehicle for work-related purposes
• 4% vacation pay
• Six paid flex days annually after completion of the first three months of employment
• Ongoing training and professional development opportunities
• Opportunity to pick up additional shifts across NAS programs and locations

Minimum Qualifications

• Canadian Certificate or Diploma in Human Services, Disability Studies, Social Work, Community Rehabilitation, or a related field (equivalent education and experience may be considered).
• Intermediate computer skills, including Microsoft Office.
• Valid Class 5 Driver's License.
• Reliable vehicle with a minimum of $2,000,000 liability insurance by date of hire.
• Ability and willingness to support individuals with diverse disabilities, complex behaviors, mental health concerns, and addictions.

Preferred Qualifications

• Minimum one year of experience in human services, community living, outreach, addictions, mental health, or disability support.
• Previous experience working in a harm reduction or addiction-focused environment.
• Experience supporting individuals with substance use disorders and complex trauma.
• Previous group home experience.
• Educational or professional background in healthcare, psychology, social work, community rehabilitation, nursing, or related fields.
• Current certifications in:
  • First Aid/CPR
  • Medication Administration
  • Non-Violent Crisis Intervention (NVCI)
  • Abuse Prevention and Response Protocol (APRP)
  • Positive Behaviour Supports (PBS)
  • Infection Prevention and Control practices