Community Disability Practitioner

Location: Calgary, AB
Position Type: Permanent, Full-Time
Schedule: Monday to Friday, 7:00 AM to 3:00 PM
Start Date: As soon as possible
Starting Wage: $21.19 per hour + 4% vacation pay

About New Age Services Inc.

New Age Services Inc. (NAS) is a non-profit organization committed to supporting individuals with developmental disabilities, complex mental health needs, and addictions to live meaningful, inclusive lives within their communities. We provide person-centered supports grounded in dignity, respect, harm reduction, and trauma-informed care.

We are currently seeking a compassionate and resilient Community Disability Practitioner (CDP) to join our Harm Reduction Group Home team.

About the Role

This position supports individuals with intellectual disabilities and complex needs, including:

• Addictions and substance use challenges
• Fetal Alcohol Spectrum Disorder (FASD)
• Attention Deficit Hyperactivity Disorder (ADHD)
• Schizophrenia
• Borderline Personality Disorder
• Concurrent mental health diagnoses

As a CDP, you will play a key role in helping individuals build independence, increase community inclusion, and achieve their personal goals while promoting safety and well-being.

Key Responsibilities

• Support individuals with daily living activities and personal goals
• Implement Individual Support Plans (ISPs) and positive behaviour support strategies
• Monitor individuals' well-being and respond appropriately to changing needs
• Observe and respond to overdose risks and substance use concerns
• Administer medications according to organizational policies
• Advocate for individuals and support self-determination
• Research and connect individuals with community resources and services
• Complete documentation, incident reports, and behavior tracking accurately and on time
• Maintain a clean, safe, and welcoming home environment
• Participate in team meetings and ongoing training
• Follow harm reduction, trauma-informed, and person-centered practices

What to Expect

This is a rewarding role supporting individuals with complex behavioural, mental health, and addiction-related needs. Staff may encounter:

• Verbal and physical aggression
• Crisis situations requiring de-escalation skills
• Individuals at elevated risk of overdose due to illicit substance use
• Challenging behaviours requiring consistent implementation of support strategies

Successful candidates will understand the importance of:

• Trauma-Informed Care
• Harm Reduction Principles
• Positive Behaviour Supports
• Maintaining professional boundaries
• Collaborative teamwork and communication

Minimum Qualifications

• Canadian Certificate or Diploma in Human Services, Community Disability Services, Social Work, Addictions, Community Support, or a related field (equivalencies considered)
• Intermediate computer skills and proficiency with Microsoft Office
• Valid Class 5 Driver's License
• Reliable vehicle with minimum $2,000,000 liability insurance by date of hire
• Ability to support individuals with diverse disabilities and complex diagnoses
• Comfortable working in a harm reduction environment

Preferred Qualifications

• One year of experience in human services, outreach, residential, or community-based support settings
• Experience supporting individuals with addictions, trauma, substance use, and mental health challenges
• Previous group home experience
• Addictions Diploma, Social Work Diploma, Community Services Worker Diploma, or related education
• Medical or healthcare-related education or experience
• Experience supporting individuals with developmental disabilities
• Understanding of concurrent mental health and addiction disorders
• Indigenous cultural competency and cultural awareness training
• Brain Story Certification

Current Training Considered an Asset

• Standard First Aid & CPR
• Medication Administration
• Nonviolent Crisis Intervention (CPI)
• Mental Health First Aid
• Positive Behaviour Supports (PBS)
• Abuse Prevention and Response Protocol (APRP)
• Trauma-Informed Care Training
• Harm Reduction Training
• Naloxone Administration Training

Additional Requirements

• Must be comfortable around pets, including dogs that may visit the home
• Must be willing to transport individuals in the community
• Must be willing to obtain Naloxone training if not already certified

Why Join New Age Services?

• Permanent full-time employment
• Competitive starting wage of $21.19/hour
• 4% vacation pay
• 6 flex days annually after successful completion of probation
• Mileage reimbursement at $0.50/km
• Opportunities to pick up additional hours across NAS programs
• Comprehensive training and professional development opportunities
• Rewarding work that makes a meaningful difference in people's lives