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Added 11 mins ago
Global Account Manager
Cogent Communications
Toronto, ON · North York, ON
Full-time
Added 11 mins ago
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
Internship
Communicates issues and concerns to the Manager.
Added 11 mins ago
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
Full-time
Communicates issues and concerns to the Manager.
Added 11 mins ago
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
Internship
Communicates issues and concerns to the Manager.
Added 11 mins ago
Merchandise Manager
Michaels Stores
Calgary, AB
Full-time
Store - CAL-EAST HILLS, ABThe Merchandise Manager drives merchandising and operational execution, including truck processing, inventory routines, planogram sets, and visual standards. This…
Added 11 mins ago
FT Sales Manager
Michaels Stores
Lethbridge, AB
Full-time
Store - LETHBRIDGE, ABThe Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. This role…
Added 11 mins ago
FT Merchandise Manager
Michaels Stores
Lethbridge, AB
Full-time
Store - LETHBRIDGE, ABThe Merchandise Manager drives merchandising and operational execution, including truck processing, inventory routines, planogram sets, and visual standards. This role…
Added 25 mins ago
Manager, Software Engineering
AltaML
Toronto, ON
Full-time
AltaML is looking for a Manager, Software Engineering to lead a delivery pod where technical excellence and team health go hand in hand. You'll own the architectural integrity of your pod's…
Added 25 mins ago
Senior Customer Business Development Executive
Ferrero
Field, BC
Full-time
Identify and communicate business development opportunities
Added 25 mins ago
Building Manager Live-in
FirstService Residential Canada
Campbell River, BC
Full-time
…dental, career training, and support for continued professional…
Added 25 mins ago
Power Market Sector Lead, Canada
HDR
Toronto, ON
Full-time
…management and technical expertise, and to support business development activities for a diverse set of power generation, power delivery, hydropower, renewables, technology, data centre,…
Added 25 mins ago
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
Full-time
Communicates issues and concerns to the Manager.
Added 25 mins ago
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
Full-time
Reporting to the Vice President, Corporate Services & Chief Financial Officer, the Manager, Finance, Performance and Analytics supports the hospital's strategic objectives, performance…
Added 26 mins ago
Senior Enterprise Customer Success Manager
AfterShip
Toronto, ON
…of the organization. As a Senior Enterprise Customer Success Manager, you'll own a portfolio of some of AfterShip's most strategic and commercially important accounts, including some of the…
Added 41 mins ago
Bilingual Customer Support Representative, BMO Insurance
BMO Insurance
NT · Northwest Territories, Canada
Full-time
Continuous learning and development opportunities, with access to BMO’s extensive training resources.
Added 41 mins ago
Technical Project Manager, Cybersecurity
Michael Garron Hospital
Toronto, ON
Full-time
…offering a quality work environment focused on learning and development, MGH invests in people to meet their professional goals and to reach their personal…
Added 41 mins ago
Project Manager - PL#60915
Peter Lucas
Smithers, BC
Full-time
Peter Lucas Project Management invests in people and community to provide gold standard project delivery. We are currently looking for a Project Manager to join our team.
Added 56 mins ago
Sales Associate
Staples Retail
Fort St. John, BC
Part-time
Calmly de-escalate and assist in complex customer situations to ensure their concerns are addressed effectively or refer to a manager/supervisor.
Added 1 hour ago
Temporary Community Safety Services Manager
City of Saint John
Saint John, NB
Full-time
The City of Saint John is seeking qualified applications for the position of Temporary Community Safety Services Manager with Growth and Community Services for a term up to 2 years. The…
Added 1 hour ago
Business Advisor
City of Saint John
Saint John, NB
Full-time
The position serves as backup to the Customer Service Manager and provides leadership to the Customer Experience Specialist.
Added 1 hour ago
Temporary Administrative Assistant 6 (up to 12 months)
City of Saint John
Saint John, NB
Temporary
Reporting to the Manager, Customer Service & Operations in Growth and Community Services, the position is responsible for a variety of administrative duties to provide the necessary support…
Added 1 hour ago
(CAN) Overnight Lead Department Manager
Walmart Canada
Cambridge, ON
Full-time
Position Summary...Working as an Overnight Lead Department Manager at Walmart Canada is a great opportunity to build leadership experience in a fast‑paced retail environment. In this role,…
Added 1 hour ago
Client Advisor
RBC
Windsor, NS
Part-time
…environment, you can build a great career with us as a future Account Manager/Banking…
Added 1 hour ago
Software Developer II (Technical Writing)
Warner Bros. Discovery
Ottawa, ON
Full-time
…can take initiative. You'll report directly to the Principal Manager of Program and Delivery for CNN, playing a key role in shaping how we communicate and document our technical processes…
Added 1 hour ago
Technical Program Manager II
Warner Bros. Discovery
Ottawa, ON
Full-time
CNN Digital is seeking an experienced Program Manager, Technical to oversee and drive the development, release, and continuous improvement of key products within our best-in-class digital…

New Balance

Retail Team Lead II (FT)

Niagara-on-the-Lake, ON, Canada

Job type: Full-time
Posting language: English
Posted: Sep 27, 2026

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Original job description

Who We Are:

Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.

JOB MISSION
As part of the New Balance Retail Leadership Team, full time Retail Team Leads assist with duties such as opening/closing the store, driving results, operational duties and delivering a world class experience for our guests. You will lead by example through New Balance’s Core Competencies.

MAJOR RESPONSIBILITIES

Be a positive leadership presence on the sales floor while communicating and coaching professionally with all associates
Be results driven in achieving our store key performance indicators through training and development of our associates
May assist store manager in creating the schedule and taking the lead in floor moves
Deliver a great guest experience utilizing our GUEST service model
Be operationally sound, opening/closing the store, inventory control, operational procedures
Be involved in recruiting/interviewing/hiring of top talent
Follow safety and reporting regulations, including proper lifting procedures

REQUIREMENTS FOR SUCCESS

Must be 18 years of age or older
2 years’ retail supervisory experience preferred
High school diploma or equivalent educational experience
Demonstrated leadership ability
Strong customer service and verbal communication skills
Willingness to work a flexible schedule to meet the demands of a thriving retail business, which may entail working on weekends and holidays
Ability to: lift 4 lbs. frequently; lift maximum 8 lbs. occasionally; kneel or squat frequently; move boxes of product up to 50 lbs (with assistance if necessary); stand for extended periods of time; climb ladders occasionally; climb and descend stairs frequently (depending on location)

Flexible Work Schedule

For decades we have fostered a unique culture founded on our values with a particular focus on in-person teamwork and collaboration. Our hybrid model encourages rich in-person experiences, showcasing our commitment to teamwork and connection, while providing high levels of flexibility to associates. North American office-based associates are expected to come into the office on Wednesdays, with other occasional in-office days for in-person meetings and events as needed. Our offices are fully open and amenities are available across our North American office locations.

Equal Opportunity Employer

New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.

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More about this job

Responsibilities

The Retail Team Lead assists with daily store operations, including opening and closing procedures, inventory management, and floor moves. They also provide leadership on the sales floor, coaching associates to achieve key performance indicators and delivering a high-quality guest experience.

Requirements

Candidates must be at least 18 years old and possess a high school diploma or equivalent. A minimum of 2 years of retail supervisory experience is preferred, along with strong leadership, communication, and customer service skills.

Skills

Retail management
Leadership
Customer service
Inventory control
Staff training
Operational procedures
Recruiting
Performance management
Communication
Scheduling
Sales floor management

Visa sponsorship

Not detected in the job text

Keywords

Retail
Leadership
Team Lead
Customer Experience
Operations
Inventory Management
Staff Development
KPIs
Recruiting
Sales Floor
Coaching
Safety Regulations

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