Room Attendant
- Halifax, NS, Canada
Full-time
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Job details
- Job type
- Full-time
- Posting language
- English
- Posted
Original job description
Please note that this position is not eligible for the Atlantic Immigration Program (AIP) or Provincial Nominee Program (PNP).
Room Attendant
Are you satisfied by the sight of a room looking spotless and perfectly in order, knowing your efforts made it happen? If so, you'll thrive in our housekeeping team. where friendly and dedicated room attendants work together to provide guests with a comforting "home away from home." Guests rely on a clean, welcoming environment for a restful stay, and you play a key role in making that a reality. In the role of Room Attendant you will:
• Be Meticulous – Clean and maintain guest rooms to the highest standards by making beds, changing linens, dusting, polishing surfaces, vacuuming, and thoroughly cleaning bathrooms.
• Focus on Details – Ensure every room is guest-ready by checking that windows shine, towels are neatly folded, amenities are fully stocked, closets are organized with the correct number of hangers, and all finishing touches are perfectly in place.
• Be Organized – Maintain a clean, well-stocked housekeeping cart and keep assigned closets orderly and prepared for each shift.
• Be a Housekeeping Ambassador – Greet guests with a warm smile and friendly attitude, helping create a positive, welcoming atmosphere throughout the hotel.
• Be a Safety & Security Agent – Follow all hotel safety and security procedures, properly use cleaning chemicals and equipment, and promptly report any concerns, damages, or maintenance issues to management.
Job Requirements
- Prior housekeeping experience required, with the ability to clean 15 guest rooms per shift
- Medium work – ability to exert up to 50 lbs occasionally and up to 20 lbs frequently
- Ability to stand, walk, bend, kneel, stretch, twist, and reach for extended periods
- Strong attention to detail with the ability to multitask
- Ability to work independently with minimal supervision
- Reliable attendance and punctuality
- Basic English communication skills
Job Duties
In addition to the responsibilities above, essential duties include:
- Complete full room cleans for all assigned guestrooms, including dusting fixtures, stripping and making beds, cleaning bathrooms, vacuuming, and replenishing amenities according to standards and training
- Provide all guest and employee interactions in a warm, friendly, and service-oriented manner
- Review daily assignments and complete all tasks thoroughly and efficiently
- Complete all pre-cleaning duties, including stocking guest supplies, cleaning supplies, and linens on housekeeping carts
- Follow proper SOPs for entering, cleaning, and securing guest rooms
- Secure issued keys at all times and report lost or stolen keys immediately
- Report all maintenance or engineering issues promptly to the Housekeeping Supervisor or Manager
- Report all lost and found items immediately according to hotel procedures
- Keep housekeeping closets clean, neat, and organized at all times
- Prepare housekeeping carts for the next day’s use, including restocking, stripping, and cleaning
- Maintain regular attendance based on hotel scheduling needs
- Keep supervisors informed of any challenges or issues requiring attention
- Gain knowledge of hotel facilities and services to better assist guests
If you take pride in creating clean, welcoming spaces and enjoy being part of a supportive team that values hard work and positive energy, we’d love to hear from you. Apply today and help us provide every guest with a comfortable and memorable stay!
More about this job
Responsibilities
The Room Attendant at New Castle will clean guest rooms thoroughly, make beds, change linens, and restock amenities to a set standard. They will also keep housekeeping carts and closets tidy and report maintenance problems to management.
Requirements
Candidates need prior housekeeping experience and the ability to clean about 15 guest rooms per shift. The job involves medium physical work, lifting up to 50 lbs occasionally, and long periods of standing, bending and reaching, plus basic English communication.
Skills
- Bed making
- Room cleaning
- Bathroom cleaning
- Vacuuming
- Dusting
- Linen changing
- Housekeeping cart preparation
- Amenity stocking
- Chemical and equipment handling
- Safety and security procedures
- Attention to detail
- Time management
- Multitasking
- Independent work
- Guest service
- Basic English communication
Categories
- Hospitality
- Customer Service & Support
Keywords
- room attendant
- housekeeping
- hotel housekeeping
- room cleaning
- guest rooms
- housekeeping cart
- linens
- bed making
- bathroom cleaning
- vacuuming
- hospitality
- hotel
- cleaning
- attention to detail
- punctuality
- safety procedures
- chemical handling
- lost and found
- key security
- full-time
Seniority
Entry level
Tools
- housekeeping cart
- vacuum
- cleaning chemicals
- cleaning equipment
Languages
- English