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Added 6 mins ago
D
Alliance Operations & PMO Lead-Google 24mth Fixed Term Contract
Deloitte
Toronto, ON
- Full-time
…excellence reporting, stakeholder engagement, and executive communications to help achieve the long-term growth objectives of Deloitte's Global Priority…
Added 7 mins ago
D
Customer Success Manager
DistillerSR
Ottawa, ON
- Full-time
Supplement the first line of support when necessary, helping customers resolve issues
Added 8 mins ago
B
Client Service Officer, Business Banking
BMO
Blainville, QC · Montreal, QC
- Full-time
Provides exceptional, daily operational service support to grow the Bank’s market share and maximize profitability of client relationships. Ensures client problem resolution is prompt and…
Added 8 mins ago
DI
Customer Success Manager
DistillerSR Inc.
Remote, Canada
- Remote
Supplement the first line of support when necessary, helping customers resolve issues.
Added 8 mins ago
Associate Human Resources Support
Bell
Montreal, QC · Verdun, QC
…collaboratively, such as Corporate Security & Responsibility, Corporate Communications, Human Resources, Procurement, Strategic Business Transformation and Real Estate. You’ll be part of…
Added 22 mins ago
VS
Automation Specialist
Vidir Solutions Inc.
Arborg, MB
- Full-time
· Support machine commissioning, production startup, troubleshooting, and customer installations.
Added 22 mins ago
OR
Payroll Coordinator
OSL Retail Services Inc
Mississauga, ON
- Other
Excellent communications skills, verbal and written.
Added 22 mins ago
Bilingual Claims Adjuster, Property
OTIP Group of Companies (OTIP, Orbit, Curo)
Edmonton, AB · Quispamsis, NB · Dartmouth, NS · Waterloo, ON
…that reimagines what it means to deliver meaningful benefits support and…
Added 22 mins ago
Land Manager - Development
Boralex
ON
Assist with landowner outreach, including drafting correspondence and managing communications.
Added 22 mins ago
Sales Associate
Andrew Peller Limited
Hamilton, ON
Added 50 mins ago
CG
Senior Manager, Strategic Development & Data Enablement
Compass Group Canada
Mississauga, ON
- Full-time
…improve operational effectiveness, enhance the member experience, support revenue growth, and strengthen how the organization uses data and technology to achieve its…
Added 50 mins ago
TC
Change Management Coordinator
Thomas Cavanagh Construction Limited
Ashton, ON
- Full-time
Draft and distribute stakeholder communications, updates, and notices under the direction of the OCM
Added 50 mins ago
MI
CN - Lead, Hand
MSC Industrial Supply Co.
Beamsville, ON
- Full-time
…Safety, ISO Certifications, 5S, Continuous Improvement, IT Support, SOP Creation, Training and back-up support for the day-to-day operations of an 85,000 sq. ft. facility located in…
Added 52 mins ago
Human Resources Co-op
GeoSpectrum Technologies, Inc
Dartmouth, NS
…wellness, benefits administration, training coordination, employee communications, and HR systems. You'll have the opportunity to work closely with employees and leaders across the…
Added 1 hour ago
RC
Client Portfolio Manager
RPIA Capital Management
Toronto, ON
- Full-time
…management or discretionary investment responsibility. The CPM will support client coverage across all channels and ensure clear, consistent communication of portfolio strategy and…
Added 1 hour ago
O
Analyste technique en données et diagnostics
Otodata
Montreal, QC
- Full-time
…connectés en solutions concrètes pour nos clients et nos équipes de support et d’installation. Au sein de notre équipe d’analyse, et en collaboration avec les équipes matériel, logiciel…
Added 1 hour ago
E
HR Business Partner (Part-Time)
EcoOnline
Toronto, ON
- $110,000 to $120,000 CAD / year
We are looking for a proactive and adaptable HR Business Partner to support our Canadian and US colleagues. This is a varied role that combines hands-on local HR operations, local office…
Added 2 hours ago
PH
General Duty Staff Nurse, Cancer Care
Provincial Health Services Authority
Victoria, BC
- Full-time
…treatment coordination and administration, teaching, counselling, support and follow up consistent with established policies and standards of…
Added 2 hours ago
PH
General Duty Staff Nurse, Cancer Care
Provincial Health Services Authority
Surrey, BC
- Full-time
…treatment coordination and administration, teaching, counselling, support and follow up consistent with established policies and standards of…
Added 2 hours ago
Tourism Development Advisor (Planning and Development Officer 1-2) (2 Positions)
The Government of Nova Scotia
NS · WINDSOR, NS
…consumer motivations and market research insights, you will support businesses and communities in developing compelling tourism products, experiences, and destinations that increase…
Added 2 hours ago
Assitant project manager - Building
Pomerleau
Montreal, QC
…a crucial role in the successful management of stakeholder communications, ensuring resource availability, and overseeing various administrative…
Added 2 hours ago
PH
General Duty Staff Nurse, Cancer Care
Provincial Health Services Authority
Surrey, BC
- Full-time
…treatment coordination and administration, teaching, counselling, support and follow up consistent with established policies and standards of…
Added 2 hours ago
PH
General Duty Staff Nurse, Cancer Care
Provincial Health Services Authority
Abbotsford, BC
- Full-time
…treatment coordination and administration, teaching, counselling, support and follow up consistent with established policies and standards of…
Added 2 hours ago
S
Registered Nurse (RN), Families In Recovery Program (FIR) - BC Women’s Hospital & Health Centre
Sanya’k̓ula
Vancouver, BC
- Full-time
Provide education and support to clients, families and groups using a health promotion approach regarding matters such as pregnancy, the birth experience, postpartum, newborn care and…
Added 2 hours ago
PH
General Duty Staff Nurse, Cancer Care
Provincial Health Services Authority
Victoria, BC
- Full-time
…treatment coordination and administration, teaching, counselling, support and follow up consistent with established policies and standards of…

New Era Technology

Infraction Review Technician

Saint-Jean-sur-Richelieu, QC, Canada

$19 to $21 CAD / hour

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Job details

Pay: $19 to $21 CAD / hour
Working hours: 37.5 hours per week
Posting language: English
Posted: Oct 6, 2026

Original job description

Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.

At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Guided by our core attributes - putting people first, embracing continuous learning, and thriving through collaboration and inclusion - we nurture our people to deliver exceptional customer service.

If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work - together

BENEFITS AND COMPENSATION:

Benefits:
Computer equipment provided.
No sales or solicitation.
37.5 hours per week, Monday to Friday.
Dynamic work environment and great team.
Paid training.
Quick onboarding.
Compensation
Starting salary: $19-$21 per hour (CAD)
Two paid sick days (after 3 months of employment)
Two weeks of vacation
RRSP program (available after 6 months of employment)
Paid holidays
Group insurance (available after 3 months).

PRIMARY DUTIES:

The Infraction Review Technician is a role supporting parking enforcement throughout Canada.

PRIMARY TASKS AND RESPONSIBILITIES:

Analyze, verify, and process electronic parking violations quickly and efficiently.
Validate parking session details, including entry, violation, and exit timestamps, as well as vehicle photo flows and other relevant information.
Data entry.
Navigate through multiple databases simultaneously.
Remotely identify and report technical errors with software.
Provide assistance and report issues related to parking camera obstructions, adjustments, focusing, etc.
Assist and carry out special projects as requested by a direct supervisor or team leader.
Assists with hardware asset management, when applicable.
Process hardware shipping and receiving, when applicable
Assist and carry out special projects as requested by a direct supervisor or team leader.
Other duties as assigned.

COMPENTENCIES:

Strong, clear and effective English & French written and verbal communication skills
Attention to detail and accuracy.
Demonstrated record of providing strong customer service in a multi-tasking environment.
Exceptional time management and multitasking abilities.
Remaining positive and persistent in the face of challenges.
Ability to cope with stressful situations and maintain a calm and professional demeanor
Good organizational skills
Ability to adapt to evolving environments
Ability to work in a team.
Flexible, reliable and trustworthy.
Time management skills to multitask and adhere to SLAs.
Ability to meet tight deadlines, learn new tasks, and work quickly and efficiently.
Good problem-solving skills
Basic proficiency of operating systems and infrastructure, networking basics, software, and applications.
Ability to quickly learn new technologies
Ability to lift and move boxes and materials weighing up to 50 pounds

REQUIRED EDUCATION & EXPERIENCE:

High school diploma or equivalent
Webex Contact Center Platform, preferred
Customer Service: 1 year, preferred
User experience with Salesforce preferred, or other relevant CRM or ITSM Ticketing tools

TECHNICAL REQUIREMENTS:

Webex Contact Center (WXCC), preferred
Salesforce (preferred) or other relevant CRM or Ticketing software
Microsoft Products and Operating Systems including Word, Excel, Outlook, SharePoint, and PowerPoint
Parking Enforcement Software, a plus

LANGUAGE SKILLS: Fluency in French and English (oral and written). New Era Customers are more than 80% English-speaking.

WORK ENVIRONMENT: This role will be performed on-site.

EXPECTED HOURS OF WORK: Typically, standard business hours Monday through Friday 8:00AM – 4:00PM.

TRAVEL: No

New Era Technology, LLC., and its subsidiaries (“New Era” “we”, “us”, or “our”) in its operating regions worldwide are committed to respecting your privacy and recognize the need for appropriate protection and management of any Personal Data that you may provide us. In this, we are also committed to providing you with a positive experience on our websites and while using our products, services and solutions (“Solutions”).

View our Privacy Policy here https://www.neweratech.com/us/privacy-policy/

We never ask candidates to pay any fees at any point in our hiring process. If you are ever asked to provide payment for training, certification, equipment, or any other purpose, it is not from our company. Only communications from our official company channels should be trusted. Please note our official email domain is @neweratech.com. If you suspect fraudulent activity, please contact us immediately at privacy@neweratech.com .

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More about this job

Responsibilities

The Infraction Review Technician is responsible for analyzing, verifying, and processing electronic parking violations while managing related hardware assets. The role involves navigating multiple databases, reporting technical software errors, and providing high-quality customer service.

Requirements

Candidates must have a high school diploma or equivalent and possess strong English and French communication skills. Proficiency in CRM tools like Salesforce and experience with the Webex Contact Center platform are preferred.

Skills

Data entry
Customer service
Multitasking
Time management
Problem-solving
Attention to detail
Communication skills
Technical troubleshooting
Database navigation
Hardware asset management
Microsoft Office
Salesforce
Webex Contact Center
Networking basics
Adaptability
Teamwork

Benefits

Computer equipment provided
Paid training
Two paid sick days
Two weeks of vacation
RRSP program
Paid holidays
Group insurance

Visa sponsorship

Not detected in the job text

Keywords

Infraction Review
Parking Enforcement
Data Entry
Customer Service
Salesforce
Webex Contact Center
Microsoft Word
Microsoft Excel
Microsoft Outlook
SharePoint
PowerPoint
Hardware Management
Technical Support
Networking
SLA
CRM
ITSM
Parking Software
Bilingual
Asset Management

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