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Added 23 mins ago
S
DCN - Recruiting Coordinator
SLB
Calgary, AB
- Full-time
Knowledge of Office365 tools especially MS Teams, MS Excel, Outlook and MS SharePoint.
Added 2 hours ago
CR
Specialist, Strategic Reporting – Planning and Business Management
Canadian Red Cross
Canada
- Full-time
Proficient in Microsoft software applications, including: Excel, PowerPoint, Word, SharePoint, and Forms
Added 2 hours ago
E
Azure Solution Architect
ELITS
Remote, Canada
- Full-time
- Remote
…assistant that combines internal knowledge, quality documentation, SharePoint content, and approved external…
Added 2 hours ago
PE
HSE Administrator
Phasor Engineering Inc
Calgary, AB
- Full-time
Proficiency with Microsoft Office Suite and SharePoint.
Added 3 hours ago
H(
Analyst, Pension Accounting Operations (12 month Contract)
HOOPP (Healthcare of Ontario Pension Plan)
Toronto, ON
- $71,000 to $109,000 CAD / year
- Full-time
Advanced proficiency with Microsoft Office applications and collaboration tools, including Excel, Outlook, Teams, SharePoint, and Power BI.
Added 3 hours ago
B
Health & Safety Coordinator
BGIS
Montreal, QC
- Full-time
Coordinates the revitalization of internal communication tool: SharePoint. This includes but is not limited to the redesigning, implementing and ongoing maintenance of the intranet site.
Added 3 hours ago
PB
Senior Specialist, Payroll and Benefits
Pacific Blue Cross
Burnaby, BC
- Full-time
Proficient in Microsoft 365 (Word, Excel, Teams, SharePoint and Outlook)
Added 3 hours ago
TE
Predictive Insights Business Analyst
TC Energy
Calgary, AB
- Full-time
Microsoft 365, including Teams, SharePoint, Power Platform, and Visio
Added 3 hours ago
YG
Project Administrator
York Group
Edmonton, AB
- Full-time
Experience tracking documentation in software (such as ACC Forma Autodesk, SharePoint, or Bluebeam).
Added 3 hours ago
JH
Manager, Workforce Development
John Howard Society of Victoria
Victoria, BC
- Full-time
High proficiency in MS Office Suite (Excel, PowerPoint, Word, Outlook, SharePoint).
Added 4 hours ago
Maintenance Manager
HR_RH
Whistler, BC
Proficiency with Microsoft Office, including Excel, Outlook, Word, and SharePoint.
Added 4 hours ago
BI
Release Manager - 7 Days to Die | Responsable du Déploiement - 7 Days to Die
Behaviour Interactive
Montreal, QC
- Full-time
Experience with collaboration and project management tools such as Jira, Confluence, Azure DevOps, SharePoint, Miro, and Microsoft 365.
Added 4 hours ago
SH
Infirmière ou infirmier de santé primaire / Primary Health Nurse
Shared Health-Soins Communs
Winnipeg, MB
- Part-time
Bien maîtriser le fonctionnement de la suite Microsoft Office (Outlook et Word) (une connaissance d’Excel, TEAMS et SharePoint serait un atout).
Added 4 hours ago
UO
Development Coordinator, UCVM
University of Calgary
Calgary, AB
- Full-time
Added 4 hours ago
SH
Communications Specialist
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Ability to work with various Microsoft applications including Forms, Planner, OneDrive, and SharePoint.
Added 4 hours ago
L
Senior Manager - North America Construction
lululemon
Vancouver, BC
- Full-time
Proficiency in Microsoft Office, Excel, Project, and SharePoint.
Added 4 hours ago
Funded Research Officer (Term)
University of Toronto
Toronto, ON
…resources on the Faculty of Arts and Science Research Services SharePoint as a vehicle for sharing with internal clients. The incumbent is responsible for developing and contributing to the…
Added 4 hours ago
Gestionnaire des services TI / IT Service Manager
mthree
Montreal, QC
Added 4 hours ago
Senior Specialist, Software Engineering (.Net)
CMHC - SCHL
Ottawa, ON · Montreal, QC
Join the Technology and Business Transformation team, in the Senior Specialist, Software Engineering (.Net Developer) position, where the next generations of software applications are being…
Added 4 hours ago
Bilingual Senior Specialist, Software Engineering (.Net)
CMHC - SCHL
Ottawa, ON · Montreal, QC
Join the Technology and Business Transformation team, in the Bilingual Senior Specialist, Software Engineering (.Net Developer) position, where the next generations of software applications…
Added 4 hours ago
UO
Executive Assistant, Development and Alumni
University of Calgary
Calgary, AB
- Full-time
Added 4 hours ago
OC
Administrative & Project Support, SHER (Permanent)
Orano Canada
Saskatoon, SK
- Full-time
Set up and maintain folder structures in SharePoint and network drives, document registers, and version control
Added 4 hours ago
M
Data Governance Sr. Coordinator
Manpower
Calgary, AB
- Contract
Added 5 hours ago
WC
Quality Assurance Coordinator
World Courier
Mississauga, ON
- Full-time
To execute all tasks using dedicated software tools such as Master Control and SharePoint (or other applicable software tools). This includes accurately inputting and timely updating data,…
Added 5 hours ago
M
Gestionnaire des services TI / IT Service Manager
mthree
Montreal, QC
- Full-time

New Era Technology

Infraction Review Technician

Saint-Jean-sur-Richelieu, QC, Canada

$19 to $21 CAD / hour

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Job details

Pay: $19 to $21 CAD / hour
Working hours: 37.5 hours per week
Posting language: English
Posted: Oct 6, 2026

Original job description

Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.

At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Guided by our core attributes - putting people first, embracing continuous learning, and thriving through collaboration and inclusion - we nurture our people to deliver exceptional customer service.

If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work - together

BENEFITS AND COMPENSATION:

Benefits:
Computer equipment provided.
No sales or solicitation.
37.5 hours per week, Monday to Friday.
Dynamic work environment and great team.
Paid training.
Quick onboarding.
Compensation
Starting salary: $19-$21 per hour (CAD)
Two paid sick days (after 3 months of employment)
Two weeks of vacation
RRSP program (available after 6 months of employment)
Paid holidays
Group insurance (available after 3 months).

PRIMARY DUTIES:

The Infraction Review Technician is a role supporting parking enforcement throughout Canada.

PRIMARY TASKS AND RESPONSIBILITIES:

Analyze, verify, and process electronic parking violations quickly and efficiently.
Validate parking session details, including entry, violation, and exit timestamps, as well as vehicle photo flows and other relevant information.
Data entry.
Navigate through multiple databases simultaneously.
Remotely identify and report technical errors with software.
Provide assistance and report issues related to parking camera obstructions, adjustments, focusing, etc.
Assist and carry out special projects as requested by a direct supervisor or team leader.
Assists with hardware asset management, when applicable.
Process hardware shipping and receiving, when applicable
Assist and carry out special projects as requested by a direct supervisor or team leader.
Other duties as assigned.

COMPENTENCIES:

Strong, clear and effective English & French written and verbal communication skills
Attention to detail and accuracy.
Demonstrated record of providing strong customer service in a multi-tasking environment.
Exceptional time management and multitasking abilities.
Remaining positive and persistent in the face of challenges.
Ability to cope with stressful situations and maintain a calm and professional demeanor
Good organizational skills
Ability to adapt to evolving environments
Ability to work in a team.
Flexible, reliable and trustworthy.
Time management skills to multitask and adhere to SLAs.
Ability to meet tight deadlines, learn new tasks, and work quickly and efficiently.
Good problem-solving skills
Basic proficiency of operating systems and infrastructure, networking basics, software, and applications.
Ability to quickly learn new technologies
Ability to lift and move boxes and materials weighing up to 50 pounds

REQUIRED EDUCATION & EXPERIENCE:

High school diploma or equivalent
Webex Contact Center Platform, preferred
Customer Service: 1 year, preferred
User experience with Salesforce preferred, or other relevant CRM or ITSM Ticketing tools

TECHNICAL REQUIREMENTS:

Webex Contact Center (WXCC), preferred
Salesforce (preferred) or other relevant CRM or Ticketing software
Microsoft Products and Operating Systems including Word, Excel, Outlook, SharePoint, and PowerPoint
Parking Enforcement Software, a plus

LANGUAGE SKILLS: Fluency in French and English (oral and written). New Era Customers are more than 80% English-speaking.

WORK ENVIRONMENT: This role will be performed on-site.

EXPECTED HOURS OF WORK: Typically, standard business hours Monday through Friday 8:00AM – 4:00PM.

TRAVEL: No

New Era Technology, LLC., and its subsidiaries (“New Era” “we”, “us”, or “our”) in its operating regions worldwide are committed to respecting your privacy and recognize the need for appropriate protection and management of any Personal Data that you may provide us. In this, we are also committed to providing you with a positive experience on our websites and while using our products, services and solutions (“Solutions”).

View our Privacy Policy here https://www.neweratech.com/us/privacy-policy/

We never ask candidates to pay any fees at any point in our hiring process. If you are ever asked to provide payment for training, certification, equipment, or any other purpose, it is not from our company. Only communications from our official company channels should be trusted. Please note our official email domain is @neweratech.com. If you suspect fraudulent activity, please contact us immediately at privacy@neweratech.com .

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More about this job

Responsibilities

The Infraction Review Technician is responsible for analyzing, verifying, and processing electronic parking violations while managing related hardware assets. The role involves navigating multiple databases, reporting technical software errors, and providing high-quality customer service.

Requirements

Candidates must have a high school diploma or equivalent and possess strong English and French communication skills. Proficiency in CRM tools like Salesforce and experience with the Webex Contact Center platform are preferred.

Skills

Data entry
Customer service
Multitasking
Time management
Problem-solving
Attention to detail
Communication skills
Technical troubleshooting
Database navigation
Hardware asset management
Microsoft Office
Salesforce
Webex Contact Center
Networking basics
Adaptability
Teamwork

Benefits

Computer equipment provided
Paid training
Two paid sick days
Two weeks of vacation
RRSP program
Paid holidays
Group insurance

Visa sponsorship

Not detected in the job text

Keywords

Infraction Review
Parking Enforcement
Data Entry
Customer Service
Salesforce
Webex Contact Center
Microsoft Word
Microsoft Excel
Microsoft Outlook
SharePoint
PowerPoint
Hardware Management
Technical Support
Networking
SLA
CRM
ITSM
Parking Software
Bilingual
Asset Management

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