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Added 1 min ago
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(CAN) Manager, Product Development (IC) Contract
Walmart
Mississauga, ON
- Full-time
Adopts a broad perspective that considers data, analytics, customer insights, and different parts of the business when making plans.
Added 1 min ago
Lead Hand – Shipping, Receiving & Inventory Control
Price Industries Limited
Vaughan, ON
Receive and inspect incoming sheet metal, steel coils, fabricated parts, and raw materials.
Added 1 min ago
V
Staff Software Developer, Simulation / Développeur(se) logiciel principal(e), Simulation
Vention
Montreal, QC
- Full-time
Scale our MuJoCo-based simulation in two directions: large, complex machine designs with many parts, robots and processes, and many simulations that run in parallel
Added 16 mins ago
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Corporate Tax, Senior Manager
PwC
Calgary, AB
- Full-time
As a Corporate Tax Senior Manager, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t limited to:
Added 16 mins ago
Art Director
Cozey
Mont-Royal, QC
Maximize creative impact by partnering with the Brand Manager, Brand Designer, Brand Events Coordinator, Video Art Director, and VP of Creative Marketing to build 360° concepts across web…
Added 16 mins ago
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PMO Manager Lead
Thales
Ottawa, ON
- Full-time
We have a current vacancy for a PMO Manager Lead to join our Team in Ottawa, Ontario.
Added 31 mins ago
SB
Service Coordinator- Supply Chain (contract)
Scandinavian Building Services
Toronto, ON · GTA, ON
- Contract
…ensures that customer service requests are managed promptly, parts and labor are properly assigned, and service records are accurately maintained. The Service Coordinator collaborates…
Added 31 mins ago
WM
Spécialiste des opérations de flotte / Fleet Operations Specialist
Waste Management, Inc. (WM)
Sainte-Sophie, QC
- Full-time
…planification des vacances et fournit des rapports pour Fleet…
Added 31 mins ago
General Manager
Nors
Dartmouth, NS
We are looking for a General Manager to join our team in Atlantic Canada.
Added 31 mins ago
LL
Social Media Manager
LEAP Legal Software
Remote, Canada
- $85,000 to $100,000 CAD / year
- Contract
- Remote
LEAP is hiring a Social Media Manager to bring our brand, products, and services to life through compelling social storytelling that builds brand awareness, grows our audience, and drives…
Added 46 mins ago
SA
Automotive Service & Parts Manager
Steele Auto Group
Halifax, NS
- Full-time
Porsche Halifax is looking for an experienced Service and Parts Manager to join our team. As a Service and Parts Manager, your role is about more than managing departments, it is about…
Added 46 mins ago
FT
Mechanic, Drayton Valley
Fountain Tire
Canada
- Other
Great discounts for you and your family on tires, parts, and mechanical services
Added 1 hour ago
PA
BDC Service Representative (Brampton North Nissan)
Performance Auto Group
Brampton, ON
- Full-time
Accomplish all daily, weekly, and monthly goals as established by the Service Manager.
Added 1 hour ago
DW
Maintenance Technician- Millwright
Durabuilt Windows & Doors
AB
- Full-time
Understand the critical inventory parts required.
Added 1 hour ago
SB
Service Coordinator- Supply Chain (contract)
Scandinavian Building Services
AB · Edmonton, AB
- Contract
…ensures that customer service requests are managed promptly, parts and labor are properly assigned, and service records are accurately maintained. The Service Coordinator collaborates…
Added 1 hour ago
AI
Lease and Rental Administrative Specialist
Altruck International Centres
Kitchener, ON
- Full-time
Reporting to the General Manager, this position plays an important role in ensuring lease and sales transactions are accurately processed, properly documented, and completed on time, while…
Added 1 hour ago
Assembly Technician II
Excelitas Technologies
Mississauga, ON
Performs inline testing, inspection using measuring instruments, software, fixtures, and electrical test equipment to ensure parts and assemblies meet production standards.
Added 1 hour ago
Repair Technician I
Olympus Corporation of the Americas
Richmond Hill, ON
…established processes and procedures. Under the direction of the Manager, the incumbent shall evaluate, troubleshoot, disassemble, assemble, repair and inspect Endoscopes, products to meet…
Added 1 hour ago
Repair Technician I
Olympus Corporation of the Americas
Richmond Hill, ON
May be required to rotate through different parts of the repair department to ensure proper understanding of the products and the different repairs and inspection techniques.
Added 1 hour ago
SA
Special Finance Manager
Steele Auto Group
NS · Dartmouth, NS
- Full-time
Steele Advantage Financing is looking for a Special Finance Manager to join our team. As a Special Finance Manager, your role is about more than closing deals, it is about opening doors.…
Added 2 hours ago
Senior Financial Analyst - Financial Planning and Analysis
Enercare
Markham, ON
About the Team: The role will report directly into the Sr. Manager, FP&A, and is part of the broader FP&A team at Enercare. The individual will be working closely with the Corporate Finance…
Added 2 hours ago
UM
Technical Inspector
Ultra Maritime
Dartmouth, NS
- Full-time
Non-Conforming Material: Sort, inspect, and rework rejected or non-conforming parts as required.
Added 2 hours ago
OA
Automotive Technician - OpenRoad Honda
OpenRoad Auto Group
Brampton, ON
- Full-time
Communicate with parts department to obtain needed parts. Save and tag parts if the job is under warranty or if requested by the customer.
Added 2 hours ago
RJ
Senior Manager, Marketing Intelligence and Effectiveness
Raymond James
Toronto, ON
- Full-time
We are seeking a dynamic individual with an entrepreneurial mindset to join our marketing team as the Senior Manager, Marketing Intelligence Insights and Analytics. You will play a leading…
Added 2 hours ago
FB
Director, Business Operations and Risk Management
Fairstone Bank
Toronto, ON · Montreal, QC
- Full-time
The position acts as the primary Business Risk Manager (BRM) for Card Services and a business risk analyst will report into the Director. While acting as BRM, the director will also be…

New Flyer

Customer Programs Manager

Remote, Canada

Remote

Full-time

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Job details

Job type: Full-time
Workplace: Remote
Experience: Mid Professional with 5+ years of work experience in a manufacturing or customer-oriented environment.
Posting language: English
Posted: Oct 29, 2026

Original job description

New Flyer is North America's heavy-duty transit bus leader and offers the most advanced product line under the Xcelsior® and Xcelsior CHARGE® brands. It also offers infrastructure development through NFI Infrastructure Solutions™, a service dedicated to providing safe, sustainable, and reliable charging and mobility solutions. Further information is available at www.newflyer.com.

POSITION SUMMARY

We are seeking a Customer Programs Manager who will act as the liaison for the company and the customer, successfully managing assigned contracts by leading cross-functional teams throughout the pre-production, bus build and acceptance processes. This individual will cultivate long-term business relationships of customer confidence and trust.

WHAT YOU WILL DO:

Must understand the full requirements of each customer contract as assigned.
Develop a project plan, identify project timelines, and track status of work vs. plan (includes staying current with program plan).
Provide daily operational guidance to cross-functional departments relative to the completion of contracts from initial strategy to post delivery.
Address and resolve project issues that may arise and manage critical project timelines.
Conduct weekly project meetings with internal/external stakeholders. Must record and publish minutes of each meeting that include actions, owner, and due dates.
Must ensure calibration of the contract with the customer and internal stakeholders on both bus and contract deliverables.
Complete all required project documentation, especially project status milestone update and updates for weekly Exec Ops meetings.
Work within key controls identified under this area of responsibility in support of compliance to financial reporting.
Work with customers to confirm final bus configuration and work closely with Field Services and others until completion of final bus acceptance.
Engage in the meaningful development of personal Management by Objectives (MBO) criteria and execute your work to achieve these goals.
Work within established policies and processes to ensure goals and objectives for all regulatory and legal requirements are met, including organizational, Quality, Environmental, Health, and Safety programs.
Identify opportunities for process improvements.

WHAT YOU NEED TO BE SUCCESSFUL:

Bachelor's degree in business administration or communications or related business experience.
Mid Professional with 5+ years of work experience in a manufacturing or customer-oriented environment.
Prior Project Management experience in a manufacturing environment and/or PMP Certificate or equivalent work experience.
Superior computer and organizational skills.
Goal orientated and motivated to achieve tasks within set timelines.
Ability to present information professionally in written and verbal communication.
Ability to work with minimum supervision and possess initiative to seek improvements.
Motivated self-starter with capabilities to work within a fast-paced team-oriented environment.
Must be able to travel to all New Flyer facilities when required (including Canada and U.S.)

*Travel is required for this position**

WHY JOIN OUR TEAM:

Employee social committee organizes numerous events throughout the year, including summer barbecues, holiday festivities, sporting events and tournaments, and much more.
Ongoing employee development through a variety of in-house training initiatives along with tuition subsidies for courses at outside institutions.

OUR WHY:

We exist to move people. Our mission is to design and deliver exceptional transportation solutions that are safe, accessible, efficient and reliable.

NFI Group is a leading independent global bus manufacturer providing a comprehensive suite of mass transportation solutions. News and information are available at www.nfigroup.com, www.newflyer.com, www.mcicoach.com, www.arbocsv.com, www.alexander-dennis.com, www.carfaircomposites.com and www.nfi.parts.com

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More about this job

Responsibilities

Manage assigned customer contracts by coordinating cross-functional teams through pre-production, bus manufacturing, delivery, and acceptance. Maintain project plans and documentation, resolve issues, communicate with stakeholders, and build trusted customer relationships.

Requirements

Requires a bachelor's degree in business administration, communications, or a related field, or related business experience, along with at least five years of experience in manufacturing or a customer-oriented environment. Candidates should have manufacturing project management experience or equivalent experience or PMP certification, strong communication and organizational skills, and the ability to travel to company facilities in Canada and the United States.

Skills

Project Management
Contract Management
Cross-Functional Team Leadership
Project Planning
Timeline Management
Stakeholder Communication
Issue Resolution
Meeting Facilitation
Project Documentation
Bus Configuration
Customer Acceptance
Process Improvement
Written Communication
Verbal Communication
Organizational Skills

Benefits

Employee Social Events
Employee Development Training
Tuition Subsidies

Visa sponsorship

Not detected in the job text

Keywords

Customer Programs
Project Management
Contract Management
Manufacturing
Customer Relations
Cross-Functional Teams
Project Planning
Project Timelines
Program Plans
Stakeholder Management
Project Meetings
Meeting Minutes
Action Tracking
Project Documentation
Milestone Updates
Financial Reporting Controls
Bus Configuration
Bus Acceptance
Field Services
Management By Objectives
Process Improvement
Regulatory Compliance
Quality Programs
Environmental Programs
Health And Safety
PMP Certification
Written Communication
Verbal Communication
Organizational Skills
Transit Buses

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