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Added 9 mins ago
OR
Wireless Sales Associate - 3098 Surrey Guildford
OSL Retail Services Inc
Surrey, BC
- Other
No Sales or Wireless Experience? We’ll teach you everything you need to know through award-winning, best-in-class training and ongoing development
Added 9 mins ago
CS
General Manager Restaurant Operations Scotia Place
Calgary Stampeder Football Club
Calgary, AB
- Full-time
The General Manager is responsible for the overall leadership, performance, and success of the restaurant. This role oversees all front-of-house operations, recruitment and development of…
Added 9 mins ago
IB
Customer Experience Leader
Indigo Books & Music
Brandon, MB
- $17.5 to $22.5 CAD / hour
- Part-time
Partners with Product Operations leadership to ensure alignment between customer experience, product availability, merchandising execution, and operational readiness.
Added 9 mins ago
Assistant Store Manager
JD Sports / Livestock / Size?
Montreal, QC
Our Retail team is looking for an Assistant Store Manager at our St. Catherine location. Come join our quickly growing and developing team at JD Sports Canada. Main responsibilities include…
Added 9 mins ago
TG
Senior Network Engineer
TMX Group
Toronto, ON
- Full-time
…innovation, bringing increased opportunity to business visionaries, product ingenuity to consumers, and career exploration to our…
Added 23 mins ago
Supervisor
JD Sports / Livestock / Size?
Langley (District), BC · Langley, BC
…delivering excellent customer experience and fostering growth and development to the team. Most importantly you will ensure operational excellence by performing managerial tasks, such as…
Added 23 mins ago
W
(CAN) Manager, Product Development (IC) Contract
Walmart
Mississauga, ON
- Full-time
· 3- 5 years experience in Product Development & Management
Added 23 mins ago
Full- Time Supervisor
JD Sports / Livestock / Size?
Mississauga, ON
…delivering excellent customer experience and fostering growth and development to the team. Most importantly you will ensure operational excellence by performing managerial tasks, such as…
Added 23 mins ago
LC
Grocery Department Manager
Loblaw Companies Limited
Edmonton, AB
- Full-time
Train and develop department associates in customer service, product knowledge, and merchandising
Added 23 mins ago
LC
Sr. Manager, Media Strategy - 12 Month Contract
Loblaw Companies Limited
Montreal, QC
- Full-time
Support product development, measurement innovation, and go-to-market initiatives through the lens of media strategy and client needs.
Added 23 mins ago
Sales and Rental Associate
Stephenson's Rental Services
Cambridge, ON
Provide customer service and convert to sales by transferring product knowledge to customers. This includes explaining features and benefits, safe operating techniques, and promoting…
Added 23 mins ago
DB
Part Time Bridal Sales
David's Bridal
Langley (District), BC · Langley, BC
- Part-time
…presentation and operations of the store. S/he reports to the Store Manager in partnership with the Sales Manager. Bridal Stylists are brand ambassadors and demonstrate the values and…
Added 24 mins ago
V
Staff Software Developer, Simulation / Développeur(se) logiciel principal(e), Simulation
Vention
Montreal, QC
- Full-time
Collaborate with stakeholders, including the team lead, tech lead, architects, product manager, UX/UI designer and senior executives
Added 24 mins ago
S
Sales Manager
Sandvik
Saskatoon, SK
- Full-time
We’re looking for a Sales Manager - MECU to drive the growth of our Mechanical Cutting business in Canada. You’ll lead our sales strategy, strengthen key customer relationships, develop a…
Added 39 mins ago
T
Senior Commercial Design Consultant
TalentMinded
Mississauga, ON
- Full-time
An interview with the hiring manager focused on furniture specification, product and systems knowledge, space planning, and complex project delivery.
Added 39 mins ago
T
Assistant Wealth Market Manager
TD
Concord, ON · Markham, ON
- Full-time
In partnership with the Market Manager, the Assistant Wealth Market Manager supports daily business operations across Wealth Advisory Services, Private Trust, and Wealth Insurance Services.…
Added 39 mins ago
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Wealth Insurance Advisor
TD
Markham, ON · Toronto, ON
- Full-time
…within the TD Wealth offices through leading joint sales and product learning and development…
Added 39 mins ago
T
Account Manager, Small Business
TD
AB
- Full-time
…skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety…
Added 39 mins ago
T
Customer Experience Associate
TD
Red Deer, AB
- Part-time
…skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety…
Added 39 mins ago
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Branch Manager Trainee
TD
Brampton, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 39 mins ago
T
Project Manager II, Payments
TD
Toronto, ON
- Full-time
TD Securities is proud to offer a rewarding opportunity for a Project Manager in Payment Platform spaces. The candidate will be a significant contributor to a globally diverse team which is…
Added 39 mins ago
T
Manager, Compliance – Model and Data Governance
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 39 mins ago
SL
Bilingual Financial Service Consultant- Insurance
Sun Life
AB · MB · NB · NS · Ottawa, ON · Toronto, ON · Waterloo, ON · ON · Montreal, QC · Sun Life Montreal Metcalfe
- Full-time
Reporting to the Sales Manager, Client Solutions you will:
Added 54 mins ago
C&
Finance Manager - Business Unit Finance
Church & Dwight Co., Inc.
Mississauga, ON
- Full-time
Oversee the financial components of new product development, including reviewing brand P&Ls and ensuring alignment with overall portfolio strategy.
Added 54 mins ago
C&
Finance Manager - Business Unit Finance
Church & Dwight Co., Inc.
Mississauga, ON
- Full-time
Oversee the financial components of new product development, including reviewing brand P&Ls and ensuring alignment with overall portfolio strategy.

New Flyer

Customer Programs Manager

Remote, Canada

Remote

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Workplace: Remote
Experience: Mid Professional with 5+ years of work experience in a manufacturing or customer-oriented environment.
Posting language: English
Posted: Oct 29, 2026

Original job description

New Flyer is North America's heavy-duty transit bus leader and offers the most advanced product line under the Xcelsior® and Xcelsior CHARGE® brands. It also offers infrastructure development through NFI Infrastructure Solutions™, a service dedicated to providing safe, sustainable, and reliable charging and mobility solutions. Further information is available at www.newflyer.com.

POSITION SUMMARY

We are seeking a Customer Programs Manager who will act as the liaison for the company and the customer, successfully managing assigned contracts by leading cross-functional teams throughout the pre-production, bus build and acceptance processes. This individual will cultivate long-term business relationships of customer confidence and trust.

WHAT YOU WILL DO:

Must understand the full requirements of each customer contract as assigned.
Develop a project plan, identify project timelines, and track status of work vs. plan (includes staying current with program plan).
Provide daily operational guidance to cross-functional departments relative to the completion of contracts from initial strategy to post delivery.
Address and resolve project issues that may arise and manage critical project timelines.
Conduct weekly project meetings with internal/external stakeholders. Must record and publish minutes of each meeting that include actions, owner, and due dates.
Must ensure calibration of the contract with the customer and internal stakeholders on both bus and contract deliverables.
Complete all required project documentation, especially project status milestone update and updates for weekly Exec Ops meetings.
Work within key controls identified under this area of responsibility in support of compliance to financial reporting.
Work with customers to confirm final bus configuration and work closely with Field Services and others until completion of final bus acceptance.
Engage in the meaningful development of personal Management by Objectives (MBO) criteria and execute your work to achieve these goals.
Work within established policies and processes to ensure goals and objectives for all regulatory and legal requirements are met, including organizational, Quality, Environmental, Health, and Safety programs.
Identify opportunities for process improvements.

WHAT YOU NEED TO BE SUCCESSFUL:

Bachelor's degree in business administration or communications or related business experience.
Mid Professional with 5+ years of work experience in a manufacturing or customer-oriented environment.
Prior Project Management experience in a manufacturing environment and/or PMP Certificate or equivalent work experience.
Superior computer and organizational skills.
Goal orientated and motivated to achieve tasks within set timelines.
Ability to present information professionally in written and verbal communication.
Ability to work with minimum supervision and possess initiative to seek improvements.
Motivated self-starter with capabilities to work within a fast-paced team-oriented environment.
Must be able to travel to all New Flyer facilities when required (including Canada and U.S.)

*Travel is required for this position**

WHY JOIN OUR TEAM:

Employee social committee organizes numerous events throughout the year, including summer barbecues, holiday festivities, sporting events and tournaments, and much more.
Ongoing employee development through a variety of in-house training initiatives along with tuition subsidies for courses at outside institutions.

OUR WHY:

We exist to move people. Our mission is to design and deliver exceptional transportation solutions that are safe, accessible, efficient and reliable.

NFI Group is a leading independent global bus manufacturer providing a comprehensive suite of mass transportation solutions. News and information are available at www.nfigroup.com, www.newflyer.com, www.mcicoach.com, www.arbocsv.com, www.alexander-dennis.com, www.carfaircomposites.com and www.nfi.parts.com

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More about this job

Responsibilities

Manage assigned customer contracts by coordinating cross-functional teams through pre-production, bus manufacturing, delivery, and acceptance. Maintain project plans and documentation, resolve issues, communicate with stakeholders, and build trusted customer relationships.

Requirements

Requires a bachelor's degree in business administration, communications, or a related field, or related business experience, along with at least five years of experience in manufacturing or a customer-oriented environment. Candidates should have manufacturing project management experience or equivalent experience or PMP certification, strong communication and organizational skills, and the ability to travel to company facilities in Canada and the United States.

Skills

Project Management
Contract Management
Cross-Functional Team Leadership
Project Planning
Timeline Management
Stakeholder Communication
Issue Resolution
Meeting Facilitation
Project Documentation
Bus Configuration
Customer Acceptance
Process Improvement
Written Communication
Verbal Communication
Organizational Skills

Benefits

Employee Social Events
Employee Development Training
Tuition Subsidies

Visa sponsorship

Not detected in the job text

Keywords

Customer Programs
Project Management
Contract Management
Manufacturing
Customer Relations
Cross-Functional Teams
Project Planning
Project Timelines
Program Plans
Stakeholder Management
Project Meetings
Meeting Minutes
Action Tracking
Project Documentation
Milestone Updates
Financial Reporting Controls
Bus Configuration
Bus Acceptance
Field Services
Management By Objectives
Process Improvement
Regulatory Compliance
Quality Programs
Environmental Programs
Health And Safety
PMP Certification
Written Communication
Verbal Communication
Organizational Skills
Transit Buses

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