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Added 3 mins ago
GC
Part-time Chef de Partie- Casino Mohawk
Great Canadian Entertainment
Campbellville, ON
- Part-time
Position Summary: Under the direct supervision of the Chef de Cuisine, Sous Chef, Pastry Chef, Kitchen Manager, or Manager, F&B, this position is responsible for the execution of menu item…
Added 3 mins ago
FB
Director, Business Operations and Risk Management
Fairstone Bank
Toronto, ON · Montreal, QC
- Full-time
The position acts as the primary Business Risk Manager (BRM) for Card Services and a business risk analyst will report into the Director. While acting as BRM, the director will also be…
Added 3 mins ago
P
Quality Control Supervisor
PepsiCo
Mississauga, ON
- Full-time
Leading the day-to-day operations & optimization of the cleaning and sanitation of the processing facility.
Added 3 mins ago
SD
Beauty Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Ottawa, ON
- Full-time
Prepares performance appraisals in association with Front Store Manager
Added 3 mins ago
SD
Beauty Manager, Hourly Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Ottawa, ON
- Full-time
Prepares performance appraisals in association with Front Store Manager
Added 3 mins ago
W
self checkout attendant
Walmart
Leamington, ON
- Part-time
…opportunity to build valuable skills in customer service and retail operations. The Self‑Checkout Attendant supports a positive shopping experience by providing friendly, helpful service…
Added 18 mins ago
W
Truck and Coach Shop Technician
Wajax
Toronto, ON
- Full-time
Communicate equipment servicing needs as required with Branch Supervisor/Manager.
Added 18 mins ago
W
Heavy Equipment Technician - Field
Wajax
NS · Dartmouth, NS
- Full-time
Communicate equipment servicing needs as required with Branch Supervisor/Manager.
Added 18 mins ago
Area Manager II, YYZ9
Amazon
Toronto, ON
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an…
Added 18 mins ago
JC
Assistant Manager
JYSK Canada
Pitt Meadows, BC
- $42,000 to $45,000 CAD / year
- Full-time
As the Assistant Manager, you will assist the store management team in instilling the company values and customer promises within your team and in the store through modeling, coaching, and…
Added 18 mins ago
WK
Sales Programs Manager, FCC Division
Wolters Kluwer
Toronto, ON · CAN - North York
- Full-time
Work closely with Sales Strategy, Revenue Operations, Marketing, Business Development, Enablement, Product Marketing and Customer Success to align programs with broader go-to-market…
Added 32 mins ago
Meat - Manager Meat
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Kamloops, BC
The Meat Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of…
Added 32 mins ago
T
Operations Analyst III
TD
Mississauga, ON
- Full-time
Identify, document, and investigate processes/exceptions arising from transactions/processes beyond first level operations service delivery
Added 32 mins ago
T
Personal Banking Associate
TD
Kelowna, BC
- Full-time
Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
Added 32 mins ago
ASSISTANT MANAGER
Boutique La Vie En Rose
Stratford, ON
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 32 mins ago
JUNIOR ASSISTANT MANAGER
Boutique La Vie En Rose
Victoria, BC
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added 47 mins ago
NI
Inventory Control Clerk
NFI Industries
Milton, ON
- Full-time
The Inventory Control Clerk is responsible for maintaining accurate records of inventory. This position reports to the Inventory Control Manager.
Added 47 mins ago
RB
Manager, Culinary Innovation, Burger King, Canada
Restaurant Brands International
Toronto, ON · Corp - Toronto Corporate Office
- Full-time
The Manager, Culinary Innovation for Canada will own the culinary pipeline with a strong profitability lens, driving product development, cost optimization and commercialization for Burger…
Added 1 hour ago
Seasonal Retail Sales Associate, Lime Ridge Mall
Bell
Hamilton, ON
Come and meet a manager for an on-site interview.
Added 1 hour ago
CC
Manufacturing Engineering Manager
Carfair Composites
Winnipeg, MB
- Full-time
Ensure product manufacturing processes are standardized and completed safely across all Carfair plants.
Added 1 hour ago
JA
Gestionnaire principal(e) de la qualité des projets/Senior Project Quality Manager
JR Automation
Montreal, QC · Saint-Laurent, QC
- Full-time
Grâce à ces responsabilités, vous participerez à l’amélioration de la fiabilité, de la cohérence et de la performance continue des produits, des processus et des opérations.
Added 1 hour ago
KB
Department Manager - Inside LBM/Kitchens/Bath/Flooring/Paint/Household/Decor
Kent Building Supplies
Saint John, NB
- Full-time
Typical career steps are to manage larger departments prior to becoming an assistant store manager.
Added 1 hour ago
T
Personal Banking Associate (Full time)- Cap- Rouge
TD
Quebec, QC · Cap-Rouge, QC
- Full-time
Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
Added 1 hour ago
Nuclear Services Technologist
ATS Automation
Cambridge, ON
…we promise - on time and on budget. Combined with our broad product portfolio, financial strength and global presence, we provide our customers with the best automation solutions wherever…
Added 1 hour ago
SD
Assistant Front Store Manager, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Mississauga, ON
- Part-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…

New Flyer

Customer Programs Manager

Winnipeg, MB, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Apr 27, 2027
Experience: Mid Professional with 5+ years of work experience in a manufacturing or customer-oriented environment
Posting language: English
Posted: Oct 29, 2026

Original job description

New Flyer is North America's heavy-duty transit bus leader and offers the most advanced product line under the Xcelsior® and Xcelsior CHARGE® brands. It also offers infrastructure development through NFI Infrastructure Solutions™, a service dedicated to providing safe, sustainable, and reliable charging and mobility solutions. Further information is available at www.newflyer.com.

Position Summary

We are seeking a Customer Programs Manager who will act as the liaison for the company and the customer, successfully managing assigned contracts by leading cross-functional teams throughout the pre-production, bus build and acceptance processes. This individual will cultivate long-term business relationships of customer confidence and trust.

WHAT YOU WILL DO:

Must understand the full requirements of each customer contract as assigned
Develop a project plan, identify project timelines, and track status of work vs. plan (includes staying current with program plan)
Provide daily operational guidance to cross-functional departments relative to the completion of contracts from initial strategy to post delivery
Address and resolve project issues that may arise and manage critical project timelines
Conduct weekly project meetings with internal/external stakeholders. Must record and publish minutes of each meeting that include actions, owner, and due dates.
Must ensure calibration of the contract with the customer and internal stakeholders on both bus and contract deliverables
Complete all required project documentation, especially project status milestone update and updates for weekly Exec Ops meetings
Work within key controls identified under this area of responsibility in support of compliance to financial reporting
Work with customers to confirm final bus configuration and work closely with Field Services and others until completion of final bus acceptance
Engage in the meaningful development of personal Management by Objectives (MBO) criteria and execute your work to achieve these goals
Work within established policies and processes to ensure goals and objectives for all regulatory and legal requirements are met, including organizational, Quality, Environmental, Health, and Safety programs
Identify opportunities for process improvements

WHAT YOU NEED TO BE SUCCESSFUL:

Bachelor's degree in business administration or communications or related business experience
Mid Professional with 5+ years of work experience in a manufacturing or customer-oriented environment
Prior Project Management experience in a manufacturing environment and/or PMP Certificate or equivalent work experience
Superior computer and organizational skills
Goal orientated and motivated to achieve tasks within set timelines
Ability to present information professionally in written and verbal communication
Ability to work with minimum supervision and possess initiative to seek improvements
Motivated self-starter with capabilities to work within a fast-paced team-oriented environment
Must be able to travel to all New Flyer facilities when required (including Canada and U.S.)
Travel is required for this position**

WHY JOIN OUR TEAM:

Employee social committee organizes numerous events throughout the year, including summer barbecues, holiday festivities, sporting events and tournaments, and much more
Ongoing employee development through a variety of in-house training initiatives along with tuition subsidies for courses at outside institutions

OUR WHY:

We exist to move people. Our mission is to design and deliver exceptional transportation solutions that are safe, accessible, efficient and reliable.

NFI Group is a leading independent global bus manufacturer providing a comprehensive suite of mass transportation solutions. News and information are available at www.nfigroup.com, www.newflyer.com, www.mcicoach.com, www.arbocsv.com, www.alexander-dennis.com, www.carfaircomposites.com and www.nfi.parts.com

Apply About employer

More about this job

Responsibilities

Manage assigned customer contracts from pre-production through bus build, delivery, and final acceptance, coordinating cross-functional teams and maintaining customer relationships. Track project plans and milestones, resolve issues, document progress, ensure compliance, and identify process improvements.

Requirements

Requires a bachelor's degree in business administration, communications, or a related field or equivalent business experience, along with at least five years of experience. Candidates should have manufacturing project management experience or equivalent credentials, strong organizational and communication skills, and be able to travel to New Flyer facilities in Canada and the United States.

Skills

Project Management
Contract Management
Cross-Functional Team Leadership
Project Planning
Timeline Management
Stakeholder Management
Issue Resolution
Meeting Facilitation
Project Documentation
Financial Reporting Compliance
Bus Configuration and Acceptance
Process Improvement
Written and Verbal Communication
Organizational Skills
Manufacturing Operations

Benefits

Employee Social Events
Employee Development and Training
Tuition Subsidies

Visa sponsorship

Not detected in the job text

Keywords

Customer Programs
Contract Management
Project Management
Manufacturing
Cross-Functional Teams
Pre-Production
Bus Build
Bus Acceptance
Project Plans
Project Timelines
Stakeholder Meetings
Meeting Minutes
Project Documentation
Milestone Tracking
Executive Operations Meetings
Financial Reporting
Customer Relationships
Bus Configuration
Field Services
Compliance
Quality Programs
Environmental Programs
Health and Safety
Process Improvement
PMP Certification
Management by Objectives
Transit Buses
Transportation Solutions

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