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Added 3 mins ago
WO
Surgical Supply Chain Technician - Corp OR Business Center
William Osler Health System
Brampton, ON
- Full-time
Under the direction of the Business Manager, Surgical Program, the Surgical Supply Chain Technician will have delegated authority for the purchasing of goods, services, minor and capital…
Added 3 mins ago
IB
Customer Experience Leader (Contract 18 Months)
Indigo Books & Music
London, ON
- $18.6 to $23.25 CAD / hour
- Full-time
Supports the Customer Experience Manager in delivering store objectives by identifying customer-facing opportunities, escalating risks, and contributing to action plans that improve…
Added 18 mins ago
PM
Mechanical Superintendent - Downtown Calgary
Pitt Meadows Plumbing & Mechanical Systems
Calgary, AB
- Full-time
In Partnership with the Construction Manager, develop and enforce the project-specific QAQC program.
Added 18 mins ago
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Financial Reporting & Risk Manager
Halifax
Goffs, NS
- Full-time
The Manager provides technical accounting expertise, oversees the management and operations of Accounting Services, maintains strong internal controls, oversees the Authority’s insurance…
Added 33 mins ago
SL
Payroll Specialist
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Waterloo King
- Full-time
Reporting to the Senior Payroll Manager, Payroll Operations, the Payroll Specialist will be responsible to process biweekly payroll for 7,000+ US employees. This is a 15-month contract…
Added 33 mins ago
BC
MEP Project Manager
Broccolini Construction Inc.
ON · Ottawa, Ontario
- Full-time
The MEP Project Manager is responsible for every MEP facet of a complex project, or multiple smaller projects, and for their successful delivery through complete contract management. The…
Added 1 hour ago
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Customer Success Manager, Public Sector & Defence
Cohere
Ottawa, ON
- $150,000 to $215,000 USD / year
- Full-time
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for…
Added 1 hour ago
Meat - Manager Meat
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Kamloops, BC
The Meat Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of…
Added 1 hour ago
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ILS Training Specialist II
Seaspan
Victoria, BC
- Full-time
The ILS Training Specialist II is responsible for analyzing, designing, and developing engaging and innovative training solutions for technical and non-technical audiences within a…
Added 1 hour ago
HH
Project Manager
Highbridge Human Capital
Logan Lake, BC
- $150,000 to $170,000 CAD / year
- Full-time
NHWELMEN Construction is seeking an experienced and results-driven Project Manager to lead the successful planning, execution, and delivery of construction projects. The Project Manager is…
Added 1 hour ago
HH
Project Manager
Highbridge Human Capital
Logan Lake, BC
- $150,000 to $170,000 CAD / year
- Full-time
NHWELMEN Construction is seeking an experienced and results-driven Project Manager to lead the successful planning, execution, and delivery of construction projects. The Project Manager is…
Added 2 hours ago
Nuclear Services Technologist
ATS Automation
Cambridge, ON
Interface with clients' Contract Supervisors and vendors.
Added 2 hours ago
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Clinical Research Coordinator - Regulatory Affairs (CIM)
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Under the supervision of the Manager, Clinical Research Administration Centre for Innovative Medicine (CIM), the incumbent is responsible for supporting the submission of clinical research…
Added 2 hours ago
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Clinical Research Coordinator - Nurse (CIM)
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Contract
Under the supervision of the Manager, Pediatric and Adult Research, Centre for Innovative Medicine (CIM), the Clinical Research Coordinator - Nurse is responsible for supporting the…
Added 2 hours ago
VL
Patient Appointment Coordinator
Vision Loss Rehabilitation Canada
Remote, Canada
- Remote
…sighted across the country. Our certified specialists provide training that empowers clients to develop or to restore activities of daily living skills, to promote their independence, to…
Added 2 hours ago
S
Senior Mechanical Engineer - Team Lead
Stantec
Edmonton, AB
- Full-time
…complexity. You will serve as both a technical leader and people manager while collaborating closely with multidisciplinary design teams, clients, contractors, and other project…
Added 2 hours ago
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Contract - Lifestyle & Programs Manager
Chartwell
Ajax, ON
- Full-time
As a Lifestyle and Programs Supervisor at Chartwell, reporting to the Lifestyle and Programs Manager, you’ll coordinate the day-to-day delivery of meaningful programs that reflect…
Added 2 hours ago
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Driver- Class 3 (Contract Position)
RONA
AB · Edmonton, AB
- Contract
A comprehensive training program for all new hires
Added 3 hours ago
CO
Job ID #32317: Senior Project Manager, Specialized Transit
City Of Hamilton
Hamilton, ON
- Full-time
Reporting to the Manager of Accessible Transportation Services, the Senior Project Manager, Specialized Transit, will be responsible for directing and managing all aspects of the…
Added 3 hours ago
JA
Technical Specialist, Quality Assurance
JR Automation
Toronto, ON
- Full-time
The Technical Specialist, Quality Assurance assumes the role of Quality Assurance Manager (QAM) within the Product/Project team organization and has the responsibility of assuring the…
Added 3 hours ago
JA
Head of Contract Management Hub North America - Grid Automation
JR Automation
Montreal, QC · Saint-Laurent, QC
- Full-time
Hitachi Energy is looking for a Head of Contract Management for Hub North America within our Grid Automation Business Unit. In this role, you will provide contractual leadership across the…
Added 3 hours ago
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Strategic Account Manager, NA
Vantage
Quebec, QC
- Full-time
Vantage is seeking an ambitious, detail-oriented, and resourceful Technical Account Manager (TAM) to establish and maintain strong customer relationships and promote customer satisfaction.…
Added 3 hours ago
VL
Patient Appointment Coordinator
Vision Loss Rehabilitation Canada
Sudbury, ON
- Full-time
…sighted across the country. Our certified specialists provide training that empowers clients to develop or to restore activities of daily living skills, to promote their independence, to…
Added 3 hours ago
NF
Customer Programs Manager
New Flyer
Winnipeg, MB
- Full-time
We are seeking a Customer Programs Manager who will act as the liaison for the company and the customer, successfully managing assigned contracts by leading cross-functional teams…
Added 3 hours ago
MC
Facilities Coordination Project Manager
MatchBox Consulting Group
Surrey, BC
- Contract
Duration: Contract (November 2026 – March 2027)

New Flyer

Customer Programs Manager

Winnipeg, MB, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Apr 27, 2027
Experience: Mid Professional with 5+ years of work experience in a manufacturing or customer-oriented environment
Posting language: English
Posted: Oct 29, 2026

Original job description

New Flyer is North America's heavy-duty transit bus leader and offers the most advanced product line under the Xcelsior® and Xcelsior CHARGE® brands. It also offers infrastructure development through NFI Infrastructure Solutions™, a service dedicated to providing safe, sustainable, and reliable charging and mobility solutions. Further information is available at www.newflyer.com.

Position Summary

We are seeking a Customer Programs Manager who will act as the liaison for the company and the customer, successfully managing assigned contracts by leading cross-functional teams throughout the pre-production, bus build and acceptance processes. This individual will cultivate long-term business relationships of customer confidence and trust.

WHAT YOU WILL DO:

Must understand the full requirements of each customer contract as assigned
Develop a project plan, identify project timelines, and track status of work vs. plan (includes staying current with program plan)
Provide daily operational guidance to cross-functional departments relative to the completion of contracts from initial strategy to post delivery
Address and resolve project issues that may arise and manage critical project timelines
Conduct weekly project meetings with internal/external stakeholders. Must record and publish minutes of each meeting that include actions, owner, and due dates.
Must ensure calibration of the contract with the customer and internal stakeholders on both bus and contract deliverables
Complete all required project documentation, especially project status milestone update and updates for weekly Exec Ops meetings
Work within key controls identified under this area of responsibility in support of compliance to financial reporting
Work with customers to confirm final bus configuration and work closely with Field Services and others until completion of final bus acceptance
Engage in the meaningful development of personal Management by Objectives (MBO) criteria and execute your work to achieve these goals
Work within established policies and processes to ensure goals and objectives for all regulatory and legal requirements are met, including organizational, Quality, Environmental, Health, and Safety programs
Identify opportunities for process improvements

WHAT YOU NEED TO BE SUCCESSFUL:

Bachelor's degree in business administration or communications or related business experience
Mid Professional with 5+ years of work experience in a manufacturing or customer-oriented environment
Prior Project Management experience in a manufacturing environment and/or PMP Certificate or equivalent work experience
Superior computer and organizational skills
Goal orientated and motivated to achieve tasks within set timelines
Ability to present information professionally in written and verbal communication
Ability to work with minimum supervision and possess initiative to seek improvements
Motivated self-starter with capabilities to work within a fast-paced team-oriented environment
Must be able to travel to all New Flyer facilities when required (including Canada and U.S.)
Travel is required for this position**

WHY JOIN OUR TEAM:

Employee social committee organizes numerous events throughout the year, including summer barbecues, holiday festivities, sporting events and tournaments, and much more
Ongoing employee development through a variety of in-house training initiatives along with tuition subsidies for courses at outside institutions

OUR WHY:

We exist to move people. Our mission is to design and deliver exceptional transportation solutions that are safe, accessible, efficient and reliable.

NFI Group is a leading independent global bus manufacturer providing a comprehensive suite of mass transportation solutions. News and information are available at www.nfigroup.com, www.newflyer.com, www.mcicoach.com, www.arbocsv.com, www.alexander-dennis.com, www.carfaircomposites.com and www.nfi.parts.com

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More about this job

Responsibilities

Manage assigned customer contracts from pre-production through bus build, delivery, and final acceptance, coordinating cross-functional teams and maintaining customer relationships. Track project plans and milestones, resolve issues, document progress, ensure compliance, and identify process improvements.

Requirements

Requires a bachelor's degree in business administration, communications, or a related field or equivalent business experience, along with at least five years of experience. Candidates should have manufacturing project management experience or equivalent credentials, strong organizational and communication skills, and be able to travel to New Flyer facilities in Canada and the United States.

Skills

Project Management
Contract Management
Cross-Functional Team Leadership
Project Planning
Timeline Management
Stakeholder Management
Issue Resolution
Meeting Facilitation
Project Documentation
Financial Reporting Compliance
Bus Configuration and Acceptance
Process Improvement
Written and Verbal Communication
Organizational Skills
Manufacturing Operations

Benefits

Employee Social Events
Employee Development and Training
Tuition Subsidies

Visa sponsorship

Not detected in the job text

Keywords

Customer Programs
Contract Management
Project Management
Manufacturing
Cross-Functional Teams
Pre-Production
Bus Build
Bus Acceptance
Project Plans
Project Timelines
Stakeholder Meetings
Meeting Minutes
Project Documentation
Milestone Tracking
Executive Operations Meetings
Financial Reporting
Customer Relationships
Bus Configuration
Field Services
Compliance
Quality Programs
Environmental Programs
Health and Safety
Process Improvement
PMP Certification
Management by Objectives
Transit Buses
Transportation Solutions

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