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Added 2 mins ago
T
Product Engineer/Specialist
Teknion
Toronto, ON
- Full-time
…manufacturing, marketing, dealers and sales representatives, operations, and other internal stakeholders. Create Solidworks assembly layouts as required to communicate technical product…
Added 2 mins ago
GT
Manager, Real Estate Operations
Greater Toronto Airports Authority
Toronto, ON
- Full-time
Reporting to the Associate Director, Real Estate Leasing and Development, the Manager, Real Estate Operations will oversee the operational performance of Toronto Pearson’s diverse portfolio…
Added 17 mins ago
Senior Financial Analyst - Financial Planning and Analysis
Enercare
Markham, ON
About the Team: The role will report directly into the Sr. Manager, FP&A, and is part of the broader FP&A team at Enercare. The individual will be working closely with the Corporate Finance…
Added 17 mins ago
ST
Manager, Validation Engineering
STEMCELL Technologies
Burnaby, BC · Canada - BC, Burnaby, Production Way, Onsite
- Full-time
Are you a driven validation leader ready to shape quality standards and drive engineering excellence across complex operations? Join STEMCELL Technologies as the Manager, Validation…
Added 17 mins ago
HA
Junior Product Manager, Hugel Canada
Hugel Aesthetics
Toronto, ON
- Full-time
…with commercial presence in approximately 70 countries and operations across nine international subsidiaries, including Hugel…
Added 17 mins ago
Project Coordinator
Spartan Controls Ltd.
Calgary, AB
We are currently seeking a Project Coordinator for our Valves, Actuation & Measurement team, in Calgary. Reporting to the Manager, Coordinators, you will be responsible for processing…
Added 17 mins ago
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Project Manager - Remediation
YORK1
Concord, ON
- Full-time
- Contract
The Senior Project Manager is responsible for overseeing the planning and implementation of an entire project through estimating, managing costs, sourcing suppliers, and project closeout.…
Added 17 mins ago
Senior Manager, HR Business Partner (Technology)
Scotiabank
Toronto, ON
As a strategic partner to business leaders, the Senior Manager, HRBP optimizes the people strategy and maximizes talent investment. With a deep understanding of business drivers and the…
Added 32 mins ago
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Sr. Business Systems Analyst Specialist, TD Securities
TD
Toronto, ON
- Full-time
Added 32 mins ago
HH
Surveyor
Highbridge Human Capital
Logan Lake, BC
- Full-time
Communicate proactively with Project Manager, Mine Superintendent, Shift Leads, and Operators
Added 47 mins ago
Surveyor
Highbridge Human Capital
Logan Lake, BC
· Communicate proactively with Project Manager, Mine Superintendent, Shift Leads, and Operators
Added 47 mins ago
FB
Director, Business Operations and Risk Management
Fairstone Bank
Toronto, ON · Montreal, QC
- Full-time
The position acts as the primary Business Risk Manager (BRM) for Card Services and a business risk analyst will report into the Director. While acting as BRM, the director will also be…
Added 1 hour ago
A
Technology Strategy & Transformation Senior Manager
Accenture
Toronto, ON · Montreal, QC
- Full-time
…data-driven technology strategies to transform their business operations or business model so they can exceed their strategic, financial, and operational goals. You are a curious leader who…
Added 1 hour ago
WK
Sales Programs Manager, FCC Division
Wolters Kluwer
Toronto, ON · CAN - North York
- Full-time
The Sales Programs Manager will accelerate pipeline growth and seller productivity by designing, launching and scaling strategic sales programs. Operating at the intersection of sales…
Added 1 hour ago
UO
Manager, Risk Management (Environment)
University of Ottawa
Ottawa, ON
- Full-time
…dedicated to ensuring the resilience and continuity of our operations. With a commitment to excellence, you'll have the opportunity to contribute significantly to promoting risk culture…
Added 1 hour ago
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Operations Analyst III
TD
Mississauga, ON
- Full-time
Identify, document, and investigate processes/exceptions arising from transactions/processes beyond first level operations service delivery
Added 1 hour ago
Installation & Repair Supervisor
Execulink Telecom
Burgessville, ON
Assisting the Manager, Installation & Repair in preparation of the annual departmental operating and capex budget by identifying tactical and strategic financial needs Brainstorming with…
Added 1 hour ago
Project Manager (Building Systems - Construction)
PACT
ON · Mississauga, Ontario
The Project Manager for our Interim Infrastructure Sub-Program will oversee large-scale infrastructure revitalization and interior fit-out initiatives within active, live operational…
Added 1 hour ago
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Senior Manager, Project Management
Worley
AB · Edmonton, AB
- Full-time
We are seeking an accomplished and highly effective Senior Project Manager to oversee the planning, execution, and closure of large, complex capital projects across our operations. Based in…
Added 1 hour ago
CO
Job ID #31810: Senior Process Engineer, Plant Operations
City of Hamilton
Hamilton, ON
- Full-time
Reporting to the Manager, Plant Operations, the Senior Process Engineer is the primary Operations contributor and Subject Matter Expert on water and wastewater treatment capital projects.…
Added 1 hour ago
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Project Manager, Healthcare & Digital Health Solutions
Fonemed
Remote, Canada
- Full-time
- Remote
Fonemed is seeking an experienced and highly organized Project Manager to lead complex client implementation and transformation initiatives across healthcare, virtual care, telehealth,…
Added 1 hour ago
MC
Cultural Programs Manager
Mikisew Cree First Nation
Fort Chipewyan, AB
- Full-time
Reports To: Chief Operations Officer (COO), Administration
Added 1 hour ago
BA
Senior Financial Analyst
BC Assessment
Victoria, BC
- Full-time
…financial processes, systems and controls. Whether leading a project, advising on a complex financial issue or guiding the work of others, you bring a thoughtful, solutions-focused approach…
Added 1 hour ago
RB
Manager, Culinary Innovation, Burger King, Canada
Restaurant Brands International
Toronto, ON · Corp - Toronto Corporate Office
- Full-time
Lead and manage cross-functional project teams, engaging stakeholders across culinary, marketing, operations, QA, packaging, finance and procurement to keep development, testing and launch…
Added 1 hour ago
FH
Portfolio Manager
Fraser Health
Surrey, BC
- Full-time
The Portfolio Manager provides senior level advice and guidance to Fraser Health executives within an assigned portfolio of Informatics which may include the development and implementation…

New Flyer

Customer Programs Manager

Winnipeg, MB, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Apr 27, 2027
Experience: Mid Professional with 5+ years of work experience in a manufacturing or customer-oriented environment
Posting language: English
Posted: Oct 29, 2026

Original job description

New Flyer is North America's heavy-duty transit bus leader and offers the most advanced product line under the Xcelsior® and Xcelsior CHARGE® brands. It also offers infrastructure development through NFI Infrastructure Solutions™, a service dedicated to providing safe, sustainable, and reliable charging and mobility solutions. Further information is available at www.newflyer.com.

Position Summary

We are seeking a Customer Programs Manager who will act as the liaison for the company and the customer, successfully managing assigned contracts by leading cross-functional teams throughout the pre-production, bus build and acceptance processes. This individual will cultivate long-term business relationships of customer confidence and trust.

WHAT YOU WILL DO:

Must understand the full requirements of each customer contract as assigned
Develop a project plan, identify project timelines, and track status of work vs. plan (includes staying current with program plan)
Provide daily operational guidance to cross-functional departments relative to the completion of contracts from initial strategy to post delivery
Address and resolve project issues that may arise and manage critical project timelines
Conduct weekly project meetings with internal/external stakeholders. Must record and publish minutes of each meeting that include actions, owner, and due dates.
Must ensure calibration of the contract with the customer and internal stakeholders on both bus and contract deliverables
Complete all required project documentation, especially project status milestone update and updates for weekly Exec Ops meetings
Work within key controls identified under this area of responsibility in support of compliance to financial reporting
Work with customers to confirm final bus configuration and work closely with Field Services and others until completion of final bus acceptance
Engage in the meaningful development of personal Management by Objectives (MBO) criteria and execute your work to achieve these goals
Work within established policies and processes to ensure goals and objectives for all regulatory and legal requirements are met, including organizational, Quality, Environmental, Health, and Safety programs
Identify opportunities for process improvements

WHAT YOU NEED TO BE SUCCESSFUL:

Bachelor's degree in business administration or communications or related business experience
Mid Professional with 5+ years of work experience in a manufacturing or customer-oriented environment
Prior Project Management experience in a manufacturing environment and/or PMP Certificate or equivalent work experience
Superior computer and organizational skills
Goal orientated and motivated to achieve tasks within set timelines
Ability to present information professionally in written and verbal communication
Ability to work with minimum supervision and possess initiative to seek improvements
Motivated self-starter with capabilities to work within a fast-paced team-oriented environment
Must be able to travel to all New Flyer facilities when required (including Canada and U.S.)
Travel is required for this position**

WHY JOIN OUR TEAM:

Employee social committee organizes numerous events throughout the year, including summer barbecues, holiday festivities, sporting events and tournaments, and much more
Ongoing employee development through a variety of in-house training initiatives along with tuition subsidies for courses at outside institutions

OUR WHY:

We exist to move people. Our mission is to design and deliver exceptional transportation solutions that are safe, accessible, efficient and reliable.

NFI Group is a leading independent global bus manufacturer providing a comprehensive suite of mass transportation solutions. News and information are available at www.nfigroup.com, www.newflyer.com, www.mcicoach.com, www.arbocsv.com, www.alexander-dennis.com, www.carfaircomposites.com and www.nfi.parts.com

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More about this job

Responsibilities

Manage assigned customer contracts from pre-production through bus build, delivery, and final acceptance, coordinating cross-functional teams and maintaining customer relationships. Track project plans and milestones, resolve issues, document progress, ensure compliance, and identify process improvements.

Requirements

Requires a bachelor's degree in business administration, communications, or a related field or equivalent business experience, along with at least five years of experience. Candidates should have manufacturing project management experience or equivalent credentials, strong organizational and communication skills, and be able to travel to New Flyer facilities in Canada and the United States.

Skills

Project Management
Contract Management
Cross-Functional Team Leadership
Project Planning
Timeline Management
Stakeholder Management
Issue Resolution
Meeting Facilitation
Project Documentation
Financial Reporting Compliance
Bus Configuration and Acceptance
Process Improvement
Written and Verbal Communication
Organizational Skills
Manufacturing Operations

Benefits

Employee Social Events
Employee Development and Training
Tuition Subsidies

Visa sponsorship

Not detected in the job text

Keywords

Customer Programs
Contract Management
Project Management
Manufacturing
Cross-Functional Teams
Pre-Production
Bus Build
Bus Acceptance
Project Plans
Project Timelines
Stakeholder Meetings
Meeting Minutes
Project Documentation
Milestone Tracking
Executive Operations Meetings
Financial Reporting
Customer Relationships
Bus Configuration
Field Services
Compliance
Quality Programs
Environmental Programs
Health and Safety
Process Improvement
PMP Certification
Management by Objectives
Transit Buses
Transportation Solutions

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