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Added 9 mins ago
WM
Industrial Maintenance Technician/Millwright, Afternoon Shift
Waste Management, Inc. (WM)
Edmonton, AB
- Full-time
Join an established organization that offers consistent work, long-term opportunities and the support of a North American industry leader.
Added 9 mins ago
T
Customer Experience Associate
TD
Burnaby, BC
- Part-time
Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence
Added 9 mins ago
T
Customer Experience Associate
TD
Duncan, BC
- Part-time
Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence
Added 9 mins ago
B
Senior Manager, Business Risk
BMO
Toronto, ON · FCP
- Full-time
Supports the business/group leader in the effective implementation, maintenance and administration of first line of defense (1st LOD) programs (e.g., operational risk, AML, compliance,…
Added 1 hour ago
T
Customer Experience Associate
TD
Calgary, AB
- Part-time
Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence
Added 1 hour ago
SE
Specialist Drilling Engineer
Suncor Energy
Calgary, AB
- Full-time
Lead, plan, organize, and coordinate the work of assigned personnel, task forces, or project teams, and may act as a first-line leader where required
Added 1 hour ago
Construction General Foreman - Electrical (Prince George)
IREN
Prince George, BC
…directing crews and contractors, holding the schedule, enforcing quality and safety, and keeping the work moving beside live infrastructure. This is a site leader's seat, not a lead hand's:…
Added 1 hour ago
T
Software Engineer II Full Stack (Branch Systems)
TD
London, ON · Toronto, ON
- Full-time
Investigate, troubleshoot, and resolve medium to moderately complex production incidents, service requests, and user inquiries, acting as an escalation point for front-line support teams.
Added 1 hour ago
T
Customer Experience Associate
TD
Yorkton, SK
- Part-time
Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence
Added 1 hour ago
WM
Plant Maintenance Technician/Millwright, Overnight Shift
Waste Management, Inc. (WM)
Edmonton, AB
- Full-time
Join an established organization that offers consistent work, long-term opportunities and the support of a North American industry leader.
Added 2 hours ago
Line Cook / Kitchen Leadership - JOEY Burrard
JOEY Restaurants
Vancouver, BC
As a Line Cook, you are responsible for preparing and delivering world-class culinary experiences to our guests with genuine warmth and care. You operate with consistency and precision…
Added 2 hours ago
Production Worker and Helpers
Price Industries Limited
Winnipeg, MB
…service, innovation and a commitment to people. Our dependable quality, reliable delivery, and knowledgeable follow-up service have made Price a market leader in supplying air distribution,…
Added 2 hours ago
T
Assistant Wealth Market Manager
TD
Concord, ON · Markham, ON
- Full-time
Monitor business and team performance, identify opportunities, and adjust plans to strengthen results, service quality, and execution.
Added 2 hours ago
T
Wealth Insurance Advisor
TD
Markham, ON · Toronto, ON
- Full-time
insurance products manufactured by leading third-party insurance carriers to maintain a high quality of client service and support as part of the financial planning process. Key Focus
Added 2 hours ago
T
Account Manager, Small Business
TD
AB
- Full-time
Participate fully as a member of the team, support a positive work environment that promotes quality, innovation and teamwork and ensure timely communication of issues
Added 2 hours ago
T
Customer Experience Associate
TD
Red Deer, AB
- Part-time
Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence
Added 2 hours ago
T
Manager, Compliance – Model and Data Governance
TD
Toronto, ON
- Full-time
· Ensure Compliance data accessibility and quality, and adherence to enterprise data and AI usage standards.
Added 2 hours ago
G
Financial controller
GIRO
Montreal, QC
- Full-time
At GIRO, our mission is clear: Improving quality of life around the world through software and services that increase the efficiency of public transport and postal delivery.
Added 3 hours ago
Operations Technician - Hebron or Hibernia
ExxonMobil
St. John's, NL
…Company (HMDC) to help create sustainable solutions that improve quality of life and meet society’s evolving needs. Learn more about our What and our Why and how we can work…
Added 3 hours ago
D
Food Service Supervisor
Dexterra
Mississauga, ON
- From $25 CAD / hour
- Full-time
Successfully balance providing front-line support while also overseeing the operation to ensure smooth consistent service achieving the corporate and franchise standards
Added 3 hours ago
DW
Maintenance Technician- Millwright
Durabuilt Windows & Doors
AB
- Full-time
Durabuilt Windows & Doors has been a leader in the manufacturing industry for over 30 years, evolving from a small family business into one of Western Canada’s largest privately held…
Added 4 hours ago
T
Senior Manager, Advanced Analytic, Insurance Model Validations (Quants)
TD
Toronto, ON
- Full-time
Support team to have effective communication with different stakeholders from 1st line and in-time solve model limitations / issues to meet validation lead time target.
Added 4 hours ago
T
Manager, Advanced Analytic, Insurance Model Validations (Quants)
TD
Toronto, ON
- Full-time
Provide effective communication with different stakeholders from 1st line and in-time solve model limitations / issues to meet validation lead time target.
Added 4 hours ago
T
Vendor Manager II (IT Sourcing)
TD
Toronto, ON
- Full-time
…vendors who have relationships across multiple CIO's and business leader…
Added 4 hours ago
T
Audit Manager II ( Business Intelligence Engineering)
TD
Toronto, ON
- Full-time
Collaborate with technology, data management, and business partners to improve data quality, accessibility, and governance practices.

New Flyer

Customer Programs Manager

Winnipeg, MB, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Apr 27, 2027
Experience: Mid Professional with 5+ years of work experience in a manufacturing or customer-oriented environment
Posting language: English
Posted: Oct 29, 2026

Original job description

New Flyer is North America's heavy-duty transit bus leader and offers the most advanced product line under the Xcelsior® and Xcelsior CHARGE® brands. It also offers infrastructure development through NFI Infrastructure Solutions™, a service dedicated to providing safe, sustainable, and reliable charging and mobility solutions. Further information is available at www.newflyer.com.

Position Summary

We are seeking a Customer Programs Manager who will act as the liaison for the company and the customer, successfully managing assigned contracts by leading cross-functional teams throughout the pre-production, bus build and acceptance processes. This individual will cultivate long-term business relationships of customer confidence and trust.

WHAT YOU WILL DO:

Must understand the full requirements of each customer contract as assigned
Develop a project plan, identify project timelines, and track status of work vs. plan (includes staying current with program plan)
Provide daily operational guidance to cross-functional departments relative to the completion of contracts from initial strategy to post delivery
Address and resolve project issues that may arise and manage critical project timelines
Conduct weekly project meetings with internal/external stakeholders. Must record and publish minutes of each meeting that include actions, owner, and due dates.
Must ensure calibration of the contract with the customer and internal stakeholders on both bus and contract deliverables
Complete all required project documentation, especially project status milestone update and updates for weekly Exec Ops meetings
Work within key controls identified under this area of responsibility in support of compliance to financial reporting
Work with customers to confirm final bus configuration and work closely with Field Services and others until completion of final bus acceptance
Engage in the meaningful development of personal Management by Objectives (MBO) criteria and execute your work to achieve these goals
Work within established policies and processes to ensure goals and objectives for all regulatory and legal requirements are met, including organizational, Quality, Environmental, Health, and Safety programs
Identify opportunities for process improvements

WHAT YOU NEED TO BE SUCCESSFUL:

Bachelor's degree in business administration or communications or related business experience
Mid Professional with 5+ years of work experience in a manufacturing or customer-oriented environment
Prior Project Management experience in a manufacturing environment and/or PMP Certificate or equivalent work experience
Superior computer and organizational skills
Goal orientated and motivated to achieve tasks within set timelines
Ability to present information professionally in written and verbal communication
Ability to work with minimum supervision and possess initiative to seek improvements
Motivated self-starter with capabilities to work within a fast-paced team-oriented environment
Must be able to travel to all New Flyer facilities when required (including Canada and U.S.)
Travel is required for this position**

WHY JOIN OUR TEAM:

Employee social committee organizes numerous events throughout the year, including summer barbecues, holiday festivities, sporting events and tournaments, and much more
Ongoing employee development through a variety of in-house training initiatives along with tuition subsidies for courses at outside institutions

OUR WHY:

We exist to move people. Our mission is to design and deliver exceptional transportation solutions that are safe, accessible, efficient and reliable.

NFI Group is a leading independent global bus manufacturer providing a comprehensive suite of mass transportation solutions. News and information are available at www.nfigroup.com, www.newflyer.com, www.mcicoach.com, www.arbocsv.com, www.alexander-dennis.com, www.carfaircomposites.com and www.nfi.parts.com

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More about this job

Responsibilities

Manage assigned customer contracts from pre-production through bus build, delivery, and final acceptance, coordinating cross-functional teams and maintaining customer relationships. Track project plans and milestones, resolve issues, document progress, ensure compliance, and identify process improvements.

Requirements

Requires a bachelor's degree in business administration, communications, or a related field or equivalent business experience, along with at least five years of experience. Candidates should have manufacturing project management experience or equivalent credentials, strong organizational and communication skills, and be able to travel to New Flyer facilities in Canada and the United States.

Skills

Project Management
Contract Management
Cross-Functional Team Leadership
Project Planning
Timeline Management
Stakeholder Management
Issue Resolution
Meeting Facilitation
Project Documentation
Financial Reporting Compliance
Bus Configuration and Acceptance
Process Improvement
Written and Verbal Communication
Organizational Skills
Manufacturing Operations

Benefits

Employee Social Events
Employee Development and Training
Tuition Subsidies

Visa sponsorship

Not detected in the job text

Keywords

Customer Programs
Contract Management
Project Management
Manufacturing
Cross-Functional Teams
Pre-Production
Bus Build
Bus Acceptance
Project Plans
Project Timelines
Stakeholder Meetings
Meeting Minutes
Project Documentation
Milestone Tracking
Executive Operations Meetings
Financial Reporting
Customer Relationships
Bus Configuration
Field Services
Compliance
Quality Programs
Environmental Programs
Health and Safety
Process Improvement
PMP Certification
Management by Objectives
Transit Buses
Transportation Solutions

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