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Added 4 mins ago
FB
Team Leader - Depositing
fgf brands
Toronto, ON · Greater Toronto Area, ON
- Other
Reporting to the Line Leader and Shift Leader, the Team Leader – Depositing is responsible for providing hands-on leadership to the depositing line and oven operators while ensuring a…
Added 4 mins ago
D
Sandwich Maker - Nunavut Camp Setting
Dexterra
Edmonton, AB
- Full-time
The Sandwich Maker is an integral member of the culinary team. Working night shifts, the Sandwich Maker prepares a wide variety of sandwich and specialty items to fulfill the bagged lunch…
Added 19 mins ago
Packer
Intertape Polymer Group (IPG)
Cornwall, ON
Are you ready to elevate your career? At IPG, we are more than just a global leader in packaging and protective solutions - we are a community that values safety, people, passion,…
Added 19 mins ago
SA
Paint Technician
Standard Aero
Winnipeg, MB
- Full-time
With over a century of proven excellence, StandardAero has become an industry leader in MRO services and customized solutions in the aerospace field. Our shared values and learning-based…
Added 19 mins ago
HA
Junior Product Manager, Hugel Canada
Hugel Aesthetics
Toronto, ON
- Full-time
Founded in 2001, Hugel is a South Korea–based global leader in medical aesthetics, specializing in the development and commercialization of botulinum toxin, hyaluronic acid fillers, skin…
Added 19 mins ago
RA
Production Test Technician Level 3P
Rockwell Automation
Cambridge, ON · Canada Cambridge (Dundas)
- Full-time
Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world…
Added 34 mins ago
N
Skilled Operator
Nutreco
St. Marys, ON
- Full-time
…to come. Join us in this impactful role and help deliver the production of feed, in a sustainable way to a growing population. Own your direction, Own your development, and Own your…
Added 34 mins ago
BC
Project Coordinator - Industrial West
Bird Construction
Edmonton, AB
- Full-time
As a leader in Canadian construction for over 100 years, the impact of our team is etched deeply within the core of our legacy. Beyond Bird, this impact is felt in the fundamental aspects…
Added 34 mins ago
CX/CRM Strategist (1 year contract)
VML Canada (English)
Toronto, ON
…The agency is recognized by the Forrester Wave™ Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global…
Added 34 mins ago
SI
Retail Print & Services Supervisor
Staples Inc.
Edmonton, AB
- Full-time
As a Print & Services Supervisor at Staples, you will lead a team to provide exceptional customer experiences, drive sales, and maintain operational excellence. Your passion for the…
Added 34 mins ago
Operator - MMU (Princeton, BC - Cooper Mountain)
Orica
Kamloops, BC
…progress. Established in 1874, we have grown to become the world leader in mining and civil blasting with a diverse of team of more than 13,000 across the…
Added 49 mins ago
Warehouse Supervisor
HelloFresh
Calgary, AB
Factor Canada is seeking a Warehouse Supervisor to join our team at our Distribution Centre. Reporting to the Sr. Manager Production, you will lead a team of warehouse associates and leads…
Added 49 mins ago
A
Director, Player Experience Research
Affinity
Burnaby, BC
- Full-time
Our client, a global leader in interactive entertainment, is seeking a Director of Player Experience (PX) Research to define and lead the future of player insight across a diverse, global…
Added 1 hour ago
M
Mechanical Assembler Apprentice
MDA
Sainte-Anne-de-Bellevue, QC
- Full-time
…of world firsts and more than 450 missions - MDA is a global leader in communications, Earth observation, and space satellites, as well as space infrastructure and exploration. MDA’s global…
Added 1 hour ago
C
Regional Lineup Editor (French Services) (On Site)
CBC/Radio-Canada
Quebec, QC
- Full-time
…on air, online or behind the scenes, you would be joining a team that thrives on making connections and telling stories that are important to…
Added 1 hour ago
C
Senior Producer, Video Experience (English Services) (On-Site)
CBC/Radio-Canada
Toronto, ON
- Full-time
…on air, online or behind the scenes, you would be joining a team that thrives on making connections and telling stories that are important to…
Added 1 hour ago
U
Jira Administrator (Rainbow Six)
Ubisoft
Montreal, QC
- Full-time
Ubisoft is a global leader in gaming with teams across the world creating original and memorable gaming experiences, from Assassin’s Creed, Rainbow Six to Just Dance and more. We believe…
Added 1 hour ago
MT
Material Manager
Mirion Technologies
Cambridge, ON
- Full-time
As a global leader in radiation safety, detection and measurement, Mirion Technologies is advancing radiation safety through innovative technologies and solutions.
Added 1 hour ago
BG
Auto Body Detailer (TorYork)
Boyd Group Services
Toronto, ON
- Full-time
The Detailer pre-washes vehicles prior to moving them into production, and cleans and details all assigned vehicles prior to final delivery to the customer. The position is also responsible…
Added 1 hour ago
BG
Auto Body Detailer (Moray)
Boyd Group Services
Winnipeg, MB
- Full-time
The Detailer pre-washes vehicles prior to moving them into production, and cleans and details all assigned vehicles prior to final delivery to the customer. The position is also responsible…
Added 1 hour ago
BG
Collision Estimator/Repair Planner (Scarborough Center)
Boyd Group Services
Toronto, ON
- Full-time
Participate in daily “production walks” with the Management Team, as required
Added 1 hour ago
BG
Auto Body Detailer (Vaughan)
Boyd Group Services
Vaughan, ON
- Full-time
The Detailer pre-washes vehicles prior to moving them into production, and cleans and details all assigned vehicles prior to final delivery to the customer. The position is also responsible…
Added 1 hour ago
WI
CNC Press Brake Operator
Wesgar Inc.
Port Coquitlam, BC
- $19 to $23 CAD / hour
- Full-time
Wesgar is a leader in the custom sheet metal fabrication industry, specializing in high-mix, low-volume manufacturing for a wide range of global sectors. Based in Port Coquitlam, we pride…
Added 1 hour ago
M
Full-Stack Developer
McAfee
Toronto, ON · UNAVAILABLE, Ontario
- Full-time
…established systems, delivering new capabilities while keeping production applications dependable, and you’ll help the team build security into how we design, develop, and release…
Added 1 hour ago
RB
Manager, Culinary Innovation, Burger King, Canada
Restaurant Brands International
Toronto, ON · Corp - Toronto Corporate Office
- Full-time
…strategic and financial insight to ensure Burger King remains a leader in taste, quality, choice and…

New Flyer

Customer Programs Manager

Winnipeg, MB, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Apr 27, 2027
Experience: Mid Professional with 5+ years of work experience in a manufacturing or customer-oriented environment
Posting language: English
Posted: Oct 29, 2026

Original job description

New Flyer is North America's heavy-duty transit bus leader and offers the most advanced product line under the Xcelsior® and Xcelsior CHARGE® brands. It also offers infrastructure development through NFI Infrastructure Solutions™, a service dedicated to providing safe, sustainable, and reliable charging and mobility solutions. Further information is available at www.newflyer.com.

Position Summary

We are seeking a Customer Programs Manager who will act as the liaison for the company and the customer, successfully managing assigned contracts by leading cross-functional teams throughout the pre-production, bus build and acceptance processes. This individual will cultivate long-term business relationships of customer confidence and trust.

WHAT YOU WILL DO:

Must understand the full requirements of each customer contract as assigned
Develop a project plan, identify project timelines, and track status of work vs. plan (includes staying current with program plan)
Provide daily operational guidance to cross-functional departments relative to the completion of contracts from initial strategy to post delivery
Address and resolve project issues that may arise and manage critical project timelines
Conduct weekly project meetings with internal/external stakeholders. Must record and publish minutes of each meeting that include actions, owner, and due dates.
Must ensure calibration of the contract with the customer and internal stakeholders on both bus and contract deliverables
Complete all required project documentation, especially project status milestone update and updates for weekly Exec Ops meetings
Work within key controls identified under this area of responsibility in support of compliance to financial reporting
Work with customers to confirm final bus configuration and work closely with Field Services and others until completion of final bus acceptance
Engage in the meaningful development of personal Management by Objectives (MBO) criteria and execute your work to achieve these goals
Work within established policies and processes to ensure goals and objectives for all regulatory and legal requirements are met, including organizational, Quality, Environmental, Health, and Safety programs
Identify opportunities for process improvements

WHAT YOU NEED TO BE SUCCESSFUL:

Bachelor's degree in business administration or communications or related business experience
Mid Professional with 5+ years of work experience in a manufacturing or customer-oriented environment
Prior Project Management experience in a manufacturing environment and/or PMP Certificate or equivalent work experience
Superior computer and organizational skills
Goal orientated and motivated to achieve tasks within set timelines
Ability to present information professionally in written and verbal communication
Ability to work with minimum supervision and possess initiative to seek improvements
Motivated self-starter with capabilities to work within a fast-paced team-oriented environment
Must be able to travel to all New Flyer facilities when required (including Canada and U.S.)
Travel is required for this position**

WHY JOIN OUR TEAM:

Employee social committee organizes numerous events throughout the year, including summer barbecues, holiday festivities, sporting events and tournaments, and much more
Ongoing employee development through a variety of in-house training initiatives along with tuition subsidies for courses at outside institutions

OUR WHY:

We exist to move people. Our mission is to design and deliver exceptional transportation solutions that are safe, accessible, efficient and reliable.

NFI Group is a leading independent global bus manufacturer providing a comprehensive suite of mass transportation solutions. News and information are available at www.nfigroup.com, www.newflyer.com, www.mcicoach.com, www.arbocsv.com, www.alexander-dennis.com, www.carfaircomposites.com and www.nfi.parts.com

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More about this job

Responsibilities

Manage assigned customer contracts from pre-production through bus build, delivery, and final acceptance, coordinating cross-functional teams and maintaining customer relationships. Track project plans and milestones, resolve issues, document progress, ensure compliance, and identify process improvements.

Requirements

Requires a bachelor's degree in business administration, communications, or a related field or equivalent business experience, along with at least five years of experience. Candidates should have manufacturing project management experience or equivalent credentials, strong organizational and communication skills, and be able to travel to New Flyer facilities in Canada and the United States.

Skills

Project Management
Contract Management
Cross-Functional Team Leadership
Project Planning
Timeline Management
Stakeholder Management
Issue Resolution
Meeting Facilitation
Project Documentation
Financial Reporting Compliance
Bus Configuration and Acceptance
Process Improvement
Written and Verbal Communication
Organizational Skills
Manufacturing Operations

Benefits

Employee Social Events
Employee Development and Training
Tuition Subsidies

Visa sponsorship

Not detected in the job text

Keywords

Customer Programs
Contract Management
Project Management
Manufacturing
Cross-Functional Teams
Pre-Production
Bus Build
Bus Acceptance
Project Plans
Project Timelines
Stakeholder Meetings
Meeting Minutes
Project Documentation
Milestone Tracking
Executive Operations Meetings
Financial Reporting
Customer Relationships
Bus Configuration
Field Services
Compliance
Quality Programs
Environmental Programs
Health and Safety
Process Improvement
PMP Certification
Management by Objectives
Transit Buses
Transportation Solutions

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