Director of Quality

Winnipeg, MB, Canada

$196,476 to $238,569 CAD / year · Full-time

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Job details

Pay: $196,476 to $238,569 CAD / year
Job type: Full-time
Apply by: Apr 25, 2027
Posting language: English
Posted: Oct 27, 2026

Original job description

New Flyer is North America's heavy-duty transit bus leader and offers the most advanced product line under the Xcelsior® and Xcelsior CHARGE® brands. It also offers infrastructure development through NFI Infrastructure Solutions™, a service dedicated to providing safe, sustainable, and reliable charging and mobility solutions. Further information is available at www.newflyer.com.

The Director of Quality - Transit leads the Quality organization across New Flyer Transit manufacturing operations. The role sets the direction for Transit Quality, ensures the Quality Management System is effective, develops capable teams, and works across the business to address the quality issues that have the greatest impact on customers and the business.

Requirements

ESSENTIAL FUNCTIONS:

Strategy and performance

Carry out the Transit quality strategy, annual goals, improvement priorities, and resource plans
Ensure consistent quality measures and review processes are in place across Transit plants. Use information provided by the Quality teams to identify key trends, risks, and priorities
Keep senior leadership informed about quality performance, major risks, and recovery plans, and focus resources on the issues with the greatest impact

Leadership and organization

Lead the Transit plant Quality Managers and hold them accountable for results and consistent execution of the New Flyer Quality Management System
Build capable, well-trained Quality teams with the right staffing. Maintain succession plans for key leadership and technical roles, identify and develop potential successors, and regularly review readiness
Make sure Quality team members have the training and knowledge to identify nonconforming conditions, provide containment, prevent unintended release, and escalate unresolved concerns
Carry out the responsibilities associated with being a member of the Director Leadership team
Keep the Quality organization current with new technology while continuing to identify opportunities to simplify processes and improve efficiency

Quality system, risk, and corrective action

Drive consistent use of the New Flyer Quality tools and make sure teams have the training, resources and support needed to use them effectively
Lead the ongoing review and improvement of the Transit Quality Management System and support ISO 9001 registration, audits, management review, and applicable compliance requirements
Set expectations for containment, root-cause analysis, corrective action, and effectiveness checks for significant or recurring issues
Make sure significant product, reliability, regulatory, and potential product-safety concerns are quickly identified, contained, communicated, and escalated
Drive resolution of cross-plant issues ensuring lessons learned are applied to other affected products and locations

Customer, program, and supplier quality

Build constructive customer relationships and lead the Quality response to critical customer issues, including customer visits when needed
Provide Quality leadership for new products, major customer programs, design or process changes, production transfers, APQP, and launch readiness
Work with Supply Chain and Supplier Development to prioritize supplier containment, recovery, assessments, and improvement based on business and customer risk
Work across Manufacturing, Engineering, Supply Chain, Service, Operations, and Operational Excellence to clarify ownership and reach timely, lasting solutions

Quality culture and improvement

Promote quality ownership at the source and reinforce that inspection is not a substitute for process discipline
Support Lean and Operational Excellence by building defect prevention, standardized work, problem solving, and quality assurance into everyday work
Drive consistent use of approved quality tools and support practical improvements to quality processes, systems, technology, and data capabilities

ADDITIONAL RESPONSIBILITIES:

Support cross-functional priorities and stay current on relevant quality standards, methods, and industry practices
Responsible to ensure all controls (ICFR Internal Controls) identified under their area of responsibility are designed and operating as outlined in the internal controls over financial reporting
Ensure applicable safety, legal, regulatory, company, and internal-control requirements are followed within the area of responsibility
Ensure policies and processes are established and adhered to ensure goals and objectives for all regulatory and legal requirements are met including organizational quality, environmental, health & safety programs

Benefits

Salary range $196,476 - $238,569 CAN
Immediate benefit eligibility
Paid holidays and vacation
401K with generous company match
On-the-job training provided in a continuous learning environment
Advancement opportunities with a growing company
Apart of a team who is leading the world's electrification of mass mobility

Take a look at the exciting work you can be a part of!

NFI Group | We Move People - YouTube

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More about this job

Responsibilities

Lead quality strategy and performance across New Flyer Transit manufacturing operations, including plant Quality teams, the Quality Management System, audits, and continuous improvement. Direct responses to significant customer, product, supplier, and cross-plant quality issues while supporting new product launches and ensuring compliance.

Requirements

The role calls for senior leadership experience overseeing quality teams and systems across manufacturing operations, with the ability to drive consistent execution, develop talent, and communicate performance and risks to senior leaders. It also requires expertise in corrective action, customer and supplier quality, product launches, ISO 9001, and applicable regulatory, safety, and internal-control requirements; no specific education or years of experience are stated.

Skills

Quality Strategy
Quality Management Systems
Team Leadership
Quality Performance Management
Root-Cause Analysis
Corrective Action
Risk Management
ISO 9001
Customer Quality
Supplier Quality
APQP
Launch Readiness
Lean
Operational Excellence
Continuous Improvement
Regulatory Compliance

Benefits

Immediate Benefit Eligibility
Paid Holidays And Vacation
401(k) With Company Match
On-The-Job Training
Advancement Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Transit Manufacturing
Quality Strategy
Quality Management System
ISO 9001
Quality Audits
Management Review
Containment
Root-Cause Analysis
Corrective Action
Effectiveness Checks
Product Safety
Reliability
Customer Quality
Supplier Development
Supplier Assessments
APQP
Launch Readiness
Production Transfers
Lean
Operational Excellence
Defect Prevention
Standardized Work
Problem Solving
Internal Controls Over Financial Reporting
Regulatory Compliance
Environmental Health And Safety

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