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Added 4 mins ago
AA
Responsable de Domaine Propriétés des Masses / Mass Properties Product Domain Manager (PDM)
Airbus Aircraft
Montreal, QC
- Full-time
Added 4 mins ago
AA
Gestionnaire de projet en ingénierie / Project Manager, Engineering
Airbus Aircraft
Montreal, QC
- Full-time
Added 4 mins ago
I
IMPONEXPO BUILDER COHORT
ImpoNexpo
Toronto, ON
- Full-time
Added 5 mins ago
PH
Licensed Practical Nurse
Providence Healthcare
Vancouver, BC
- Part-time
The hours of work, including start and stop times, days off, work area and work site may be subject to change consistent with operations requirements and applicable provisions of the…
Added 5 mins ago
UO
Research Assistant (VEC)
University of British Columbia
Vancouver, BC · PHSA | BC Children's Hospital - Centre for Translational Research (BCCHT)
- $29.82 to $35.16 CAD / hour
- Part-time
Conducts a wide range of tasks that relate to clinical research fieldwork, data handling and/or the laboratory commonly developing a specialization in one area.
Added 20 mins ago
PC
Pharmacy Manager – Full-Time - Calgary East Area
Pharmacy Canada
Calgary, AB
- Full-time
Calgary East Area, Alberta | CAD $124,700–$157,000/year + Premiums & Benefits
Added 20 mins ago
Health Care Aide _ Casual
Optima Living
Olds, AB
In collaboration with the Recreation Manager, assists residents with participation in preferred social and recreational activities and provides one-on-one recreation as needed.
Added 20 mins ago
In Store Bakery - Baker
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Edmonton, AB
Provide customers with friendly and professional service. Under the direction of the Bakery Manager, prepare baking products for customer purchases. Actively contribute to an environment of…
Added 20 mins ago
Project Manager - Halifax
Mariner
Halifax, NS
We are seeking an experienced and dynamic Project Manager to join our team. In this role, you will lead and oversee complex technology projects, collaborating with cross-functional teams to…
Added 50 mins ago
H
Nurse B - Unit Coordinator
HealthCareersInSask.ca
Cabri, SK
- Full-time
Job Description: This position is responsible to assist the Primary Health Care Manager with the delivery of Home Care services that are consistent with policies, standards, legal…
Added 50 mins ago
TS
Health Care Aide
The Salvation Army Canada and Bermuda Territory
Edmonton, AB
- Part-time
…Practical Nurse (LPN) and specific supervision of the Unit Manager or Resident Care Manager. The HCA works as a member of the Interdisciplinary Team in assisting residents meet their…
Added 50 mins ago
Licensed Practical Nurse (LPN) - 5S FM Sub Acute
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager Health Services, the Licensed Practical Nurse (LPN) is responsible for providing professional practical nursing services to designated patients,…
Added 50 mins ago
General Duty Nurse (N2) - Interventional Radiology
Winnipeg Regional Health Authority
Winnipeg, MB
Under the direction of the Manager, Health Services (and utilizing the Clinical Resource Nurse as resource for clinical practice issues), the incumbent is responsible for:
Added 50 mins ago
Nurse 2 - Resource Team
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager, Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 50 mins ago
Health Care Aide - Home Care Program - St. Vital Team
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager or designate, the Health Care Aide (HCA) assists clients/patients/ residents with activities of daily living, providing direct…
Added 50 mins ago
Licensed Practical Nurse (LPN)- WRS3 735 Notre Dame (from GD5)
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager Health Services, the Licensed Practical Nurse (LPN) is responsible for providing professional practical nursing services to designated patients,…
Added 50 mins ago
Nurse 2 - Resource Team
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager, Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 50 mins ago
Diagnostic Imaging Clerk
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Diagnostic Imaging (DI) Manager of Operations, and while demonstrating a commitment to the Mission, Values and Management Philosophy of St. Boniface…
Added 50 mins ago
Nurse 2 - Surgery - Orthopedic
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager, Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 50 mins ago
General Duty Nurse (N2) - Child Health - NICU
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager, Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 1 hour ago
VG
Seasonal Equipment Operator
Vantage Group
Hamilton, ON
- $37.81 CAD / hour
- Temporary
…Hamilton is located on the western tip of Lake Ontario, an area known as the city of waterfalls. More information:…
Added 1 hour ago
S
Operator - Student
SECURE
Lloydminster, SK
- Other
The Operator Student provides operational support to SECURE facilities in the Lloydminster area while gaining hands-on experience in oilfield waste management, waste and oil treatment,…
Added 1 hour ago
LH
2600002362 - Registered Nurse
Lakeridge Health
Oshawa, ON · Greater Oshawa Metropolitan Area
- Full-time
Critical Care (Oshawa/Ajax) Float Pool RNs will report to the Patient Care Manager, ICU Ajax and will utilize nursing processes in providing a positive patient care experience at both…
Added 1 hour ago
RP
Territory Sales Manager
Reliable Parts Ltd.
Winnipeg, MB
- Full-time
As a Territory Sales Manager, you will drive growth and maintain an established portfolio of accounts across several key verticals, including Multi-Family (Apartments), Healthcare (Senior…
Added 1 hour ago
CM
Performance Media Associate, Planning
Critical Mass
Toronto, ON
- Full-time
Have relevant experience through work, internships, coursework, training, or projects in marketing, advertising, analytics, or a related area.

New Flyer

Service Centre Manager

Brampton, ON, Canada

$110,000 to $150,000 CAD / year · Full-time

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Job details

Pay: $110,000 to $150,000 CAD / year
Job type: Full-time
Apply by: Oct 31, 2026
Posting language: English
Posted: Oct 1, 2026

Original job description

With more than 90+ years of industry experience, New Flyer and MCI are continuous leaders in the transit bus and coach industries. New Flyer is the largest transit bus manufacturer in North America, and MCI is North America's public and private market motor coach leader. Both companies draw upon their innovation, expertise, and a network of fabrication, manufacturing, and service centers across the United States and Canada to deliver innovative mobility solutions and technology that meets the demands of communities today and into the future.

Position Summary:

NFI Group is establishing a new state-of-the-art Service Centre in Brampton, Ontario to support New Flyer, MCI and Alexander Dennis products across the Greater Toronto Area.

We are seeking a Service Centre Manager to lead the startup and ongoing operation of this new facility. This is a unique opportunity to join the project during the development phase and play a key role in building the team, establishing processes, supporting facility readiness, and creating a high-performing service operation from day one.

The Service Centre Manager will provide leadership for service operations, customer support, safety, employee engagement, and operational performance while partnering closely with Service, Facilities, Human Resources, and other business functions throughout the startup and operational phases.

WHY JOIN US:

Be part of a team leading sustainable bus and motorcoach solutions
Competitive Wages and comprehensive benefit package with Immediate benefit eligibility.
Paid holidays and vacation
Registered pension plan with generous company match
Passionate about creating a better product, a better workplace, and a better world
Inclusive workplace culture that values and empowers team members.
On-the-job training in a continuous learning environment (we invested $11.6 million in 2025)
Advancement opportunities within our family of companies

What You Will Do:

Site Startup & Business Launch

Support the successful launch of the Brampton Service Centre.

Partner with project stakeholders on facility readiness activities.
Assist in developing operational processes and workflows.
Support equipment installation, operational planning, and site commissioning activities.
Participate in workforce planning and recruitment activities to build the site team.
Establish a strong culture focused on safety, quality, accountability, and customer service.

Leadership & People Management

Recruit, develop, and lead a team of technical and support employees.
Create a positive and engaged workplace culture.
Provide coaching, performance management, and employee development support.
Ensure compliance with company policies, employment legislation, and workplace standards.
Partner closely with Human Resources on employee relations, staffing, and talent development initiatives.

Service Operations

Oversee daily service center operations including warranty, repair, inspection, and facility maintenance activities.
Ensure work is completed safely, efficiently, and to customer expectations.
Support scheduling, resource allocation, labour utilization, and productivity management.
Monitor operational performance and implement continuous improvement initiatives.
Drive strong quality and customer satisfaction outcomes.

Customer Support

Maintain strong working relationships with internal and external customers.
Act as a primary point of contact for operational issues and service delivery concerns.
Support customer acceptance activities and warranty-related work.
Ensure timely resolution of service issues.

Safety & Compliance

Promote a strong safety culture and ensure compliance with all regulatory requirements.
Support workplace inspections, incident investigations, corrective actions, and safety initiatives.
Ensure operational readiness and ongoing compliance with company standards and industry requirements.

What You Need to be Successful:

Minimum 5 years of leadership experience within a service, maintenance, transportation, manufacturing, fleet, automotive, heavy equipment, or related environment.
Experience leading technical or skilled trades employees.
Proven ability to manage operational performance and business results.
Strong customer service and relationship management skills.
Excellent communication, organizational, and problem-solving abilities.
Demonstrated experience building and leading high-performing teams.
Proficiency with Microsoft Office and business systems.

Preferred Qualifications

Experience launching or expanding a new facility, operation, or service location.
Knowledge of heavy-duty vehicle maintenance, commercial transportation, transit, coach, truck, or related industries.
Experience with warranty operations, service centres, field service organizations, or repair facilities.
Post-secondary education in business, operations, engineering, transportation, or a related discipline.
Trades certification or technical background considered an asset.

OUR WHY: We exist to move people. Our mission is to design, deliver, and support market-leading bus and motorcoach solutions that are safe, accessible, efficient, and reliable. Our values - safety, quality, integrity, accountability, teamwork, and sustainability - are at the core of everything we do. NFI Group | We Move People - YouTube

Leveraging 450 years of combined experience, NFI offers a wide range of propulsion-agnostic bus and coach platforms, including market leading electric models. Through its low- and zero-emission buses and coaches, infrastructure, and technology, NFI meets today's urban demands for scalable smart mobility solutions. Together, NFI is enabling more livable cities through connected, clean, and sustainable transportation. News and information is available at www.nfigroup.com, www.newflyer.com, www.mcicoach.com, nfi.parts, www.alexander-dennis.com, arbocsv.com, and carfaircomposites.com.

New Flyer is committed to administering all employment matters in accordance with the value we place on fostering an inclusive and welcoming workplace that values the contributions of all team members. We ensure that all employment decisions are based upon merit and comply with applicable employment legislation and requirements. Accommodations are available at all stages of the recruitment process, at the candidates' request.

Apply About employer

More about this job

Responsibilities

Lead the startup and ongoing operation of the Brampton Service Centre, including facility readiness, process development, staffing, and daily service activities. Build and manage the team while ensuring safe, high-quality, customer-focused operations and strong performance, compliance, and continuous improvement.

Requirements

Requires at least five years of leadership experience in a service, maintenance, transportation, manufacturing, fleet, automotive, heavy equipment, or related environment, including experience leading technical or skilled-trades employees. Candidates should demonstrate operational and business performance management, customer relationship skills, team-building ability, strong communication and problem-solving skills, and proficiency with Microsoft Office and business systems; relevant education, trades certification, and facility-launch experience are preferred or considered assets.

Skills

Service Operations Management
Team Leadership
Technical Employee Management
Workforce Planning
Recruitment
Performance Management
Customer Service
Relationship Management
Warranty Operations
Vehicle Repair And Maintenance
Scheduling And Resource Allocation
Labour Utilization
Continuous Improvement
Safety And Regulatory Compliance
Problem-Solving
Microsoft Office

Benefits

Competitive Wages
Immediate Benefit Eligibility
Paid Holidays
Paid Vacation
Registered Pension Plan With Company Match
On-The-Job Training
Advancement Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Service Centre
Facility Startup
Facility Readiness
Operational Processes
Workforce Planning
Recruitment
Service Operations
Warranty Operations
Vehicle Repair
Vehicle Inspection
Facility Maintenance
Customer Support
Customer Satisfaction
Skilled Trades
Performance Management
Labour Utilization
Resource Allocation
Continuous Improvement
Safety Compliance
Regulatory Requirements
Incident Investigation
Corrective Actions
Microsoft Office
Business Systems
Commercial Transportation
Transit
Motor Coach
Fleet Operations

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