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Added 10 hours ago
FA
People Business Partner
Flair Airlines Ltd.
Toronto, ON · Edmonton, AB · Calgary, AB
- Full-time
Work closely with leaders to identify talent gaps and support employee development and succession planning initiatives in collaboration with the Talent team.
Added 11 hours ago
K
Senior Manager, Talent Attraction - Advisory (Risk Services & Deal Advisory)
KPMG
AB · Winnipeg, MB · Saint John, NB · Fredericton, NB · Moncton, NB · Sudbury, ON · Hamilton, ON · Kingston, ON · North Bay, ON · London, ON · Toronto, ON · Windsor, ON · Ottawa, ON · Oakville, ON · Kitchener, ON · Vaughan, ON · Waterloo, ON · Perth, ON · St. Catharines, ON · Mont-Royal, QC · Montreal, QC · Brossard, QC · Joliette, QC · Terrebonne, QC · Quebec, QC · Saint-Eustache, QC · Swift Current, SK · Regina, SK · Langley (District), BC · Prince George, BC · Victoria, BC · Chilliwack, BC · Abbotsford, BC · Vernon, BC · Kamloops, BC · Burnaby, BC · Vancouver, BC · Quesnel, BC · Kelowna, BC · Halifax, NS · St. John's, NL · Calgary, AB · Lethbridge, AB · ON · Kanata, Ontario · Edmonton, Alberta · Langley, British Columbia · Mount Royal, Quebec · Saint-Laurent, Quebec
- Full-time
The Advisory team is seeking a Senior Manager, Talent Attraction, to lead talent attraction strategy and delivery for Advisory (Risk Services and Deal Advisory). Reporting to the Director,…
Added 11 hours ago
ST
Director of Public Works ($115K-$130K/ yr + $26K NRD + Relocation Assistance)
Scout Talent
BC · British Columbia, Canada
- $115,000 to $130,000 CAD / year
- Full-time
Administering departmental budgets, purchasing, inventory controls, annual sealift requirements, and equipment replacement planning
Added 13 hours ago
ST
Director of Public Works ($115K-$130K/ yr + $26K NRD + Relocation Assistance)
Scout Talent
NU · Nunavut, Canada
- $115,000 to $130,000 CAD / year
- Full-time
Administering departmental budgets, purchasing, inventory controls, annual sealift requirements, and equipment replacement planning
Added 13 hours ago
J&
Spécialiste clinique en échographie - Ultrasound Clinical Specialist - (Montreal, QC) - Johnson & Johnson MedTech, L'électrophysiologie
Johnson & Johnson Innovative Medicine
Markham, ON · Montreal, QC
- Full-time
Nous sommes à la recherche du meilleur talent pour le poste de Spécialiste clinique en échographie afin de soutenir nos clients dans le territoire de Montréal (Québec).
Added 13 hours ago
AI
Human Resources Manager - Ontario
Ainsworth Inc
Mississauga, ON
- Full-time
Reporting to the Director, the Human Resources Manager is responsible for providing strategic and operational Human Resources support that aligned with GDI Ainsworth organizational…
Added 18 hours ago
C
Vice President Human Resources
Confidential
Toronto, ON
- $250,000 to $330,000 CAD / year
- Full-time
Partner with leaders on strategic workforce planning: anticipating talent needs, skill gaps and capacity requirements
Added 18 hours ago
A
Team Lead, Engineering Management, East
AtkinsRéalis
Montreal, QC
- Full-time
Assist with resource planning and workforce forecasting for Engineering Managers across the portfolio.
Added 18 hours ago
A
Team Lead, Engineering Management, West
AtkinsRéalis
Calgary, AB · Vancouver, BC · Toronto, ON
- Full-time
Assist with resource planning and workforce forecasting for Engineering Managers across the portfolio.
Added 18 hours ago
C
Senior Manager, Compensation (People & Culture) (Hybrid/Telework)
CBC/Radio-Canada
Ottawa, ON · Montreal, QC
- Full-time
This role is a hybrid work arrangement. Work schedule to be discussed with the Hiring Manager according to the guidelines defined by the department.
Added 18 hours ago
C
Producer - Olympics, Paralympics and CBC Sports Partnership Content LA28
CBC/Radio-Canada
Toronto, ON
- Full-time
As Producer you would plan, in collaboration with the Unit Production Manager and the Executive Producer, the financial, production and resource requirements for the creation of Olympic…
Added 21 hours ago
TO
Employer Services Consultant
The Open Door Group
Medicine Hat, AB
- $32.83 to $38.3 CAD / hour
- Full-time
Reporting to the Service Delivery Manager, the Employer Services Consultant works collaboratively with employers, community partners, and internal teams to provide workforce consultation,…
Added 1 day ago
KC
Senior Manager, Talent Attraction - Advisory (Risk Services & Deal Advisory)
KPMG Canada
Joliette, QC
- Full-time
The Advisory team is seeking a Senior Manager, Talent Attraction, to lead talent attraction strategy and delivery for Advisory (Risk Services and Deal Advisory). Reporting to the Director,…
Added 1 day ago
MD
Equal Opportunity Compliance Manager - Affirmative Action Officer 4
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
In this role, you will manage WIOA Section 188 compliance, coordinate EO monitoring of Local Workforce Development Areas, develop and maintain DEED’s Nondiscrimination Plan and EO policy…
Added 1 day ago
SD
Senior Manager, Specialty Pharmacy-2
Shoppers Drug Mart Specialty Health Network
Calgary, AB
- Full-time
Assess team capabilities and provide ongoing coaching, development and performance feedback; identify and develop talent to support succession planning.
Added 1 day ago
R
Associate Wealth Advisor / Financial Planner
RBC
Vancouver, BC
- Full-time
The ideal candidate will be a natural relationship manager with a financial planning background who enjoys working with clients directly.
Added 1 day ago
R
Team Operations Lead
RBC
Vernon, BC
- Full-time
Manage Portfolio Manager and team calendar of events, client meetings, holiday coverage, and team meetings/planning sessions.
Added 1 day ago
A
Electrical Construction Project Manager
Acciona
ON · CAN - Eglinton Crosstown West
- Full-time
…infrastructure that creates a positive impact on society. Our workforce consists of more than 65,000 professionals, present in more than 40 countries across the five continents, all…
Added 1 day ago
KC
Senior Manager, Talent Attraction - Advisory (Risk Services & Deal Advisory)
KPMG Canada
St. John's, NL
- Full-time
The Advisory team is seeking a Senior Manager, Talent Attraction, to lead talent attraction strategy and delivery for Advisory (Risk Services and Deal Advisory). Reporting to the Director,…
Added 1 day ago
T
Group Manager, Finance - IDPP
TD
Toronto, ON
- Full-time
Added 1 day ago
KC
Senior Manager, Talent Attraction - Advisory (Risk Services & Deal Advisory)
KPMG Canada
Edmonton, AB
- Full-time
The Advisory team is seeking a Senior Manager, Talent Attraction, to lead talent attraction strategy and delivery for Advisory (Risk Services and Deal Advisory). Reporting to the Director,…
Added 1 day ago
M
Generalist, Human Resources
Morguard
Mississauga, ON
- Full-time
…leadership, aligning HR practices with business goals. Supports workforce planning, organizational development, and leadership coaching to help the company scale…
Added 1 day ago
Senior Benefits Consultant - Westland Benefits
Talent Acquisition Team at Westland Insurance. Text reply only.
Richmond, BC · Surrey, BC
Serve as the primary relationship manager for a portfolio of group benefits clients
Added 1 day ago
H
Nurse A - Registered Nurse Registered Psych Nurse
HealthCareersInSask.ca
Foam Lake, SK
- Part-time
Job Description: The Registered Nurse/Registered Psychiatric Nurse will be responsible for the assessment, planning, implementation and evaluation of patient care. The Registered…
Added 1 day ago
H
Specialist
HealthCareersInSask.ca
Prince Albert, SK
- Full-time
Job Description: The Specialist, First Nations and Métis Relations works closely with the Manager & Director in providing key guidance in implementation of the strategic directions set out…

New Flyer

Service Centre Manager

Brampton, ON, Canada

$110,000 to $150,000 CAD / year · Full-time

Apply About employer

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Job details

Pay: $110,000 to $150,000 CAD / year
Job type: Full-time
Apply by: Oct 31, 2026
Posting language: English
Posted: Oct 1, 2026

Original job description

With more than 90+ years of industry experience, New Flyer and MCI are continuous leaders in the transit bus and coach industries. New Flyer is the largest transit bus manufacturer in North America, and MCI is North America's public and private market motor coach leader. Both companies draw upon their innovation, expertise, and a network of fabrication, manufacturing, and service centers across the United States and Canada to deliver innovative mobility solutions and technology that meets the demands of communities today and into the future.

Position Summary:

NFI Group is establishing a new state-of-the-art Service Centre in Brampton, Ontario to support New Flyer, MCI and Alexander Dennis products across the Greater Toronto Area.

We are seeking a Service Centre Manager to lead the startup and ongoing operation of this new facility. This is a unique opportunity to join the project during the development phase and play a key role in building the team, establishing processes, supporting facility readiness, and creating a high-performing service operation from day one.

The Service Centre Manager will provide leadership for service operations, customer support, safety, employee engagement, and operational performance while partnering closely with Service, Facilities, Human Resources, and other business functions throughout the startup and operational phases.

WHY JOIN US:

Be part of a team leading sustainable bus and motorcoach solutions
Competitive Wages and comprehensive benefit package with Immediate benefit eligibility.
Paid holidays and vacation
Registered pension plan with generous company match
Passionate about creating a better product, a better workplace, and a better world
Inclusive workplace culture that values and empowers team members.
On-the-job training in a continuous learning environment (we invested $11.6 million in 2025)
Advancement opportunities within our family of companies

What You Will Do:

Site Startup & Business Launch

Support the successful launch of the Brampton Service Centre.

Partner with project stakeholders on facility readiness activities.
Assist in developing operational processes and workflows.
Support equipment installation, operational planning, and site commissioning activities.
Participate in workforce planning and recruitment activities to build the site team.
Establish a strong culture focused on safety, quality, accountability, and customer service.

Leadership & People Management

Recruit, develop, and lead a team of technical and support employees.
Create a positive and engaged workplace culture.
Provide coaching, performance management, and employee development support.
Ensure compliance with company policies, employment legislation, and workplace standards.
Partner closely with Human Resources on employee relations, staffing, and talent development initiatives.

Service Operations

Oversee daily service center operations including warranty, repair, inspection, and facility maintenance activities.
Ensure work is completed safely, efficiently, and to customer expectations.
Support scheduling, resource allocation, labour utilization, and productivity management.
Monitor operational performance and implement continuous improvement initiatives.
Drive strong quality and customer satisfaction outcomes.

Customer Support

Maintain strong working relationships with internal and external customers.
Act as a primary point of contact for operational issues and service delivery concerns.
Support customer acceptance activities and warranty-related work.
Ensure timely resolution of service issues.

Safety & Compliance

Promote a strong safety culture and ensure compliance with all regulatory requirements.
Support workplace inspections, incident investigations, corrective actions, and safety initiatives.
Ensure operational readiness and ongoing compliance with company standards and industry requirements.

What You Need to be Successful:

Minimum 5 years of leadership experience within a service, maintenance, transportation, manufacturing, fleet, automotive, heavy equipment, or related environment.
Experience leading technical or skilled trades employees.
Proven ability to manage operational performance and business results.
Strong customer service and relationship management skills.
Excellent communication, organizational, and problem-solving abilities.
Demonstrated experience building and leading high-performing teams.
Proficiency with Microsoft Office and business systems.

Preferred Qualifications

Experience launching or expanding a new facility, operation, or service location.
Knowledge of heavy-duty vehicle maintenance, commercial transportation, transit, coach, truck, or related industries.
Experience with warranty operations, service centres, field service organizations, or repair facilities.
Post-secondary education in business, operations, engineering, transportation, or a related discipline.
Trades certification or technical background considered an asset.

OUR WHY: We exist to move people. Our mission is to design, deliver, and support market-leading bus and motorcoach solutions that are safe, accessible, efficient, and reliable. Our values - safety, quality, integrity, accountability, teamwork, and sustainability - are at the core of everything we do. NFI Group | We Move People - YouTube

Leveraging 450 years of combined experience, NFI offers a wide range of propulsion-agnostic bus and coach platforms, including market leading electric models. Through its low- and zero-emission buses and coaches, infrastructure, and technology, NFI meets today's urban demands for scalable smart mobility solutions. Together, NFI is enabling more livable cities through connected, clean, and sustainable transportation. News and information is available at www.nfigroup.com, www.newflyer.com, www.mcicoach.com, nfi.parts, www.alexander-dennis.com, arbocsv.com, and carfaircomposites.com.

New Flyer is committed to administering all employment matters in accordance with the value we place on fostering an inclusive and welcoming workplace that values the contributions of all team members. We ensure that all employment decisions are based upon merit and comply with applicable employment legislation and requirements. Accommodations are available at all stages of the recruitment process, at the candidates' request.

Apply About employer

More about this job

Responsibilities

Lead the startup and ongoing operation of the Brampton Service Centre, including facility readiness, process development, staffing, and daily service activities. Build and manage the team while ensuring safe, high-quality, customer-focused operations and strong performance, compliance, and continuous improvement.

Requirements

Requires at least five years of leadership experience in a service, maintenance, transportation, manufacturing, fleet, automotive, heavy equipment, or related environment, including experience leading technical or skilled-trades employees. Candidates should demonstrate operational and business performance management, customer relationship skills, team-building ability, strong communication and problem-solving skills, and proficiency with Microsoft Office and business systems; relevant education, trades certification, and facility-launch experience are preferred or considered assets.

Skills

Service Operations Management
Team Leadership
Technical Employee Management
Workforce Planning
Recruitment
Performance Management
Customer Service
Relationship Management
Warranty Operations
Vehicle Repair And Maintenance
Scheduling And Resource Allocation
Labour Utilization
Continuous Improvement
Safety And Regulatory Compliance
Problem-Solving
Microsoft Office

Benefits

Competitive Wages
Immediate Benefit Eligibility
Paid Holidays
Paid Vacation
Registered Pension Plan With Company Match
On-The-Job Training
Advancement Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Service Centre
Facility Startup
Facility Readiness
Operational Processes
Workforce Planning
Recruitment
Service Operations
Warranty Operations
Vehicle Repair
Vehicle Inspection
Facility Maintenance
Customer Support
Customer Satisfaction
Skilled Trades
Performance Management
Labour Utilization
Resource Allocation
Continuous Improvement
Safety Compliance
Regulatory Requirements
Incident Investigation
Corrective Actions
Microsoft Office
Business Systems
Commercial Transportation
Transit
Motor Coach
Fleet Operations

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