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Added 1 day ago
IT Application Analyst (WMS)
Canada Cartage Group of Companies
Mississauga, ON
…of terminals and distribution centres, we deliver dedicated fleet, freight, and supply chain solutions to many of Canada’s leading brands. We are proud to be recognized as a Top Fleet…
Added 2 days ago
T
Financial Accounting Analyst
Telesat
Ottawa, ON
- Full-time
The company’s state-of-the-art Satellite fleet consists of 12 GEO satellites, the Canadian payload on ViaSat-1 and one LEO 3 demonstration satellite. For more information, follow Telesat on…
Added 2 days ago
KG
Analyst Intern - Mine Planning (12 - 18 months)
Kinross Gold Corporation
Toronto, ON
- $57,000 to $63,000 CAD / year
- Full-time
Fleet cycle time studies and haulage network development.
Added 2 days ago
CO
Senior IT Operations Analyst
City of Penticton
Penticton, BC
- Full-time
We’re looking for a Senior IT Operations Analyst to provide technical leadership, guide complex issue resolution, and deliver infrastructure and technology projects.
Added 2 days ago
R
Stage - Hiver 2027 - Analyste en intelligence d’affaires et gouvernance / Internship - Winter 2027 - Business Intelligence and Governance Analyst
RTX
Longueuil, QC
- Full-time
Job title : Internship - Winter 2027 - Business Intelligence and Governance Analyst
Added 2 days ago
L
Senior North America Retail Strategy Manager
lululemon
Vancouver, BC
- Full-time
Supported by the Senior Analyst, develop the models and frameworks to pressure-test strategic decisions and assess financial impact, within a store’s 4 doors and as it relates to the…
Added 3 days ago
B&
Senior Billing & Financial Analyst
Black & McDonald Limited
Ottawa, ON
- $72,000 to $77,000 CAD / year
- Full-time
…innovative team. We currently have a Senior Billing & Financial Analyst position available in the Ottawa, Ontario…
Added 3 days ago
WI
Field Services Analyst
Wenco International Mining Systems
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
Reporting to the Client Services Manager, North America, the Field Services Analyst installs, commissions and supports Wenco hardware and software systems at client mine sites and remotely.…
Added 3 days ago
WI
Senior Field Services Analyst
Wenco International Mining Systems
Vancouver, BC · Greater Vancouver, BC
- Full-time
Reporting to the Client Services Manager, North America, the Senior Field Services Analyst leads complex and higher-risk field work across Wenco's hardware, network and software systems, at…
Added 3 days ago
W
Senior Data Analyst, Operations
Waabi
Toronto, ON
- Full-time
As a member of Waabi's Operations organization, the Senior Data Analyst will own and evolve the metrics, dashboards, and analytical foundations used to understand and operate the fleet.…
Added 3 days ago
GE
Business Systems Analyst
GFL Environmental Inc.
Vaughan, ON
- Full-time
The Application Support Analyst – In Cab Technology is responsible for seamlessly integrating, installing, training, and supporting advanced in-cab technology solutions. This role requires…
Added 3 days ago
H
Analyst - Financial
Holman
Mississauga, ON · Holman - Mississauga
- $69,090 to $98,450 CAD / year
- Full-time
Holman delivers a unique range of automotive-centric services including industry-leading fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and…
Added 3 days ago
LM
Logistics Management Analyst
Lockheed Martin
Quinte West, ON
- Full-time
The Items Analyst Associate (IA) position is based at the Contractor Field Office (CFO) at 8 Wing Trenton, Ontario and will be responsible to the LMA Lead on all matters concerning…
Added 4 days ago
S
Key Account Representative
Sysco
Regina, SK · Sysco Regina
- Full-time
…seamless service delivery and customer satisfaction. The Senior Analyst dedicates a significant portion of their time (up to 50%) to building and maintaining relationships with new and…
Added 4 days ago
SC
Key Account Representative
Sysco Canada Inc.
Regina, SK
- Full-time
Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide…
Added 4 days ago
S
Pricing Strategy Analyst
Sysco
AB · Sysco Canada Inc.
- Full-time
Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide…
Added 4 days ago
R&
IT - Build Analyst IV
Robertson & Company Ltd.
Toronto, ON
- Contract
Robertson is seeking a skilled IT - Build Analyst IV to join our client in support of an existing vacancy.
Added 4 days ago
SC
Pricing Strategy Analyst
Sysco Canada Inc.
Vancouver, BC
- Full-time
Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide…
Added 4 days ago
TI
Desktop Engineer
TekStaff IT Solutions
Toronto, ON · Greater Toronto Area, Canada
- Contract
TekStaff's Client has a current vacancy for a Build Analyst (Desktop Engineer)
Added 4 days ago
SC
MDM Analyst, Item Enrichment (2 year contract)
Sysco Canada Inc.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide…
Added 4 days ago
GT
Build Analyst/Desktop Engineer
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- $55 to $66 CAD / hour
- Contract
Develop and implement automation scripts (primarily using PowerShell) to proactively address common compliance issues across the device fleet.
Added 4 days ago
EF
Sr. Finance Process Excellence & Automation Analyst
Element Fleet Management
Toronto, ON
- Full-time
Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business – delivering on our promise of a…
Added 5 days ago
CO
Fleet Asset Coordinator
County of Simcoe
Midhurst, ON
- Full-time
The Fleet Asset Co-ordinator is responsible for providing all corporate departments with high quality operational, technical guidance and vehicular support while ensuring the maintenance of…
Added 5 days ago
B
Intern, Business Analyst - Customer Support in Fleet Operation (Winter 2027)
Bombardier
Dorval, QC
- Volunteer
Perform data analysis and ensure data alignment to support Strategic Fleet initiatives;
Added 5 days ago
B
Labor Financial Analyst (MHLH)
Boeing
Ottawa, ON · CAN - Ottawa, Canada
- Full-time
Financial Analyst will be joining the Business Operations team supporting the MHLH Program. Reporting to the Finance Manager, this position is based in Ottawa and supports the CH-147F…

New Flyer

Warranty Recovery Analyst

Winnipeg, MB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 16, 2026
Posting language: English
Posted: Oct 17, 2026

Original job description

New Flyer is North America's heavy-duty transit bus leader and offers the most advanced product line under the Xcelsior® and Xcelsior CHARGE® brands. It also offers infrastructure development through NFI Infrastructure Solutions™, a service dedicated to providing safe, sustainable, and reliable charging and mobility solutions. Further information is available at www.newflyer.com.

POSITION SUMMARY:

The Warranty Recovery Analyst is responsible for managing supplier warranty recovery activities for New Flyer and Motor Coach Industries (MCI). This role plays a critical part in maximizing supplier recoveries, reducing warranty costs, and supporting continuous improvements in product quality and supplier performance.

The successful candidate is highly organized, analytical, and detail-oriented with a proactive approach to problem solving. They possess strong communication and relationship-building skills and can effectively collaborate with internal teams and external suppliers to investigate failures, resolve claims, and identify recovery opportunities.

WHAT YOU WILL DO:

Administer and manage supplier warranty recovery claims for New Flyer and MCI, including claim analysis, supplier evaluation, recovery pursuit, and claim resolution.
Investigate component failures and determine warranty recovery opportunities based on supplier responsibility and contractual obligations.
Negotiate and resolve complex or disputed warranty recovery claims with suppliers.
Collaborate with Supply Chain, Procurement, Supplier Quality, Engineering, and Service Engineering teams to maximize recovery opportunities and improve supplier performance.
Analyze warranty claim data and identify trends related to component failures, supplier performance, and warranty costs.
Prepare reports and presentations for leadership detailing failure trends, supplier recoveries, and associated costs.
Maintain accurate claim records and ensure all documentation, costs, evaluations, and supporting information are complete and up to date within OSVC.
Coordinate with Finance to ensure timely processing, reconciliation, and closure of supplier warranty credits.
Work with Regional Product Support Managers and Field Technicians to support failed-part investigations, returns, and scrap authorization processes.
Coordinate the return, tracking, and disposition of warranty parts with warehouse and inventory teams.
Respond to supplier and customer inquiries regarding claim status, freight issues, and warranty-related matters.
Validate and maintain supplier parts information, master sheets, and warranty recovery data.
Support continuous improvement initiatives through data-driven analysis and process enhancements.
Assist the Warranty and Recovery team with additional projects and departmental initiatives as required.
Perform other duties as assigned.

WHAT YOU NEED TO BE SUCCESSFUL:

Minimum 2 years of experience in warranty administration, claims management, supplier recovery, or a related field.
Minimum 2 years of experience in parts distribution, fleet maintenance, transit, automotive, or heavy-duty vehicle environments.
Experience investigating, processing, and resolving warranty or supplier claims.
Strong analytical and problem-solving skills with the ability to identify trends and recovery opportunities.
Experience working with ERP systems (Oracle experience considered an asset).
Strong proficiency with Microsoft Office, particularly Excel.
Excellent organizational skills with the ability to manage multiple priorities and deadlines.
Strong communication, negotiation, and relationship-management skills.
High attention to detail and commitment to accuracy.
Transit, bus, heavy-duty truck, fleet, or automotive industry experience is considered an asset.
Diploma in Business Administration or a related field, or an equivalent combination of education and experience.

WHY JOIN OUR TEAM:

Paid Time Off
Health Benefits: Medical, Dental, and Vision
Be part of a company that is driving the future of sustainable public transportation.
Work with cross-functional teams across Engineering, Supply Chain, Procurement, Finance, and Product Support.
Make a direct impact by helping reduce warranty costs and improve product quality.
Competitive compensation and benefits package.
Continuous learning and professional development opportunities.
A collaborative and supportive team environment focused on safety, quality, and innovation.
Respectful Workplace

OUR WHY:

We exist to move people. Our mission is to design and deliver exceptional transportation solutions that are safe, accessible, efficient and reliable.

NFI Group is a leading independent global bus manufacturer providing a comprehensive suite of mass transportation solutions. News and information are available at www.nfigroup.com, www.newflyer.com, www.mcicoach.com, www.arbocsv.com, www.alexander-dennis.com, www.carfaircomposites.com and www.nfi.parts.

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More about this job

Responsibilities

Manage supplier warranty recovery claims for New Flyer and MCI, including investigating component failures, evaluating supplier responsibility, negotiating disputed claims, and coordinating credits and parts disposition. Analyze claim and cost trends, maintain accurate records in OSVC, and collaborate with internal teams and suppliers to improve recovery outcomes and product quality.

Requirements

Requires at least two years of experience in warranty administration, claims management, supplier recovery, or a related field, plus two years in parts distribution, fleet maintenance, transit, automotive, or heavy-duty vehicles. Candidates should have strong analytical, organizational, communication, negotiation, and Excel skills, experience with ERP systems, and a business administration diploma or equivalent education and experience.

Skills

Warranty Claims Management
Supplier Recovery
Claims Analysis
Failure Investigation
Supplier Negotiation
Data Analysis
Trend Identification
Microsoft Excel
ERP Systems
Oracle
Financial Reconciliation
Parts Tracking
Reporting and Presentations
Process Improvement
Cross-Functional Collaboration

Benefits

Paid Time Off
Medical Benefits
Dental Benefits
Vision Benefits
Competitive Compensation
Professional Development

Visa sponsorship

Not detected in the job text

Keywords

Warranty Recovery
Supplier Warranty Claims
Claim Analysis
Supplier Evaluation
Recovery Negotiation
Component Failure Investigation
Supplier Performance
Warranty Costs
OSVC
ERP Systems
Oracle
Microsoft Office
Microsoft Excel
Warranty Credits
Financial Reconciliation
Parts Distribution
Fleet Maintenance
Transit Buses
Heavy-Duty Vehicles
Parts Returns
Scrap Authorization
Inventory Management
Failure Trends
Data-Driven Analysis
Continuous Improvement
Supply Chain
Procurement
Supplier Quality
Engineering
Product Support

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