IT Specialist (Systems & Applications)

Make an impact at Canada’s premier mining company.

When you advance your career at New Gold, you are joining a Canadian-focused intermediate gold mining company engaged in the operation, development and exploration of mineral properties. Our mission is be a leading intermediate gold producer, driving responsible and profitable mining in a way that creates sustainable value for our employee, shareholders, the communities in which we live and work and our environment. New Gold would like to acknowledge the lands and resources of the Treaty 3 Territory and respect the traditional values of our First Nation partners. To learn more about New Gold, visit our website at www.newgold.com. To learn more about our culture and people practices, visit the Career page.

New Gold attracts and hires highly skilled individuals. By joining our team, you can look forward to:

A stimulating values-based work environment

A culture of collaboration and inclusion

Inspiring colleagues and approachable leaders

Career development opportunities

A deeply rooted commitment to responsible mining, health and safety and community engagement

A competitive total compensation program

A comprehensive benefits package including a retirement savings plan

Rainy River Mine

Situated in beautiful northwestern Ontario, 65 km northwest of Fort Frances, the Rainy River Mine is an open pit, gold and silver producing, residential mine site.

The Rainy River Mine, located adjacent to the Ontario / Minnesota border is 65 Kilometers northwest of Fort Frances, Ontario and is situated half way between Winnipeg, Manitoba and Thunder Bay, Ontario The area is home to more than 130 species of birds and large populations of moose, black bear and deer. If you enjoy outdoor activities including hunting, fishing, winter sports and lake country then this is an area you will love to live and work in. About the Role

Schedule: Full time, permanent (14 days on x 14 days off rotation)

Position Reports To: IT Supervisor

Position Overview:

Reporting to the IT Supervisor, IT Specialist assists with coordinating the effective design, implementation and function of information technology systems and applications and provide support to the information system activities.

Key Responsibilities

Responsibilities will include, but not be limited to:

• Tier 1 and Tier 2 desktop support for users onsite and remote
• IT service provisioning (i.e. add/delete users, change of access, password resets)
• Mobile device provisioning and troubleshooting
• Microsoft server and cloud administration
• Maintain Microsoft infrastructure (Active Directory, O365, GPO, DHCP, DNS, Hyper-V)
• Manage and own small to moderate projects.
• Building relationships and working closely with site with assisting on projects.
• Work with other departments and vendors on IT related projects
• Ensuring patching and Windows compliance cycles are up to date.
• Network troubleshooting and problem solving
• Backup and recovery
• Server management
• Monitoring and resolving incidents using the ITIL best practices
  
  

Qualifications

• University or College degree/diploma in Computer Science/Information Technology (considered an asset)
• 3+ years experience in Information Technology; a combination of education and experience will be considered; Mining experience an asset.
• Experience with Microsoft Server administration
• Experience designing and administering SharePoint Online
• Customer service focused with previous help desk experience.
• Organized and able to prioritize tasks effectively, managing multiple tasks in an environment with competing demands and deadlines.
• Excellent verbal and written communication skills.
• Working knowledge of Microsoft product suite, including but not limited to: AZURE, Active Directory, Exchange, Teams, SharePoint, Windows 10/11, and Office 365.
  
  

Other Requirements

• Sound knowledge of TCP/IP and basic networking principles
• Racking/cabling of servers and network equipment
• Ability to problem solve and handle multiple tasks efficiently and effectively.
• Ability to be on call after business hours, as required.
  
  

Compensation

The anticipated salary range for this position will be between $75,000.00 - $77,500.00.

• Note: this employment opportunity is based on an actual current vacancy, not just for future consideration
  
  

Why Coeur?

• Highly competitive base salary, and a quarterly incentive program
• Extended Health & Dental Benefit
• Short-term and long-term disability insurance benefit
• Defined match contribution to group registered retirement savings account
• Camp & Travel Allowance provided depending on residence