New Value Solutions, a national IT consulting company, is seeking an Intermediate Security & Network Analyst to provide part-time Tier 2 security, network, and IT operations support. This role will work closely with internal technical staff to support security assessments, access management, infrastructure security, backup monitoring, IT projects, and day-to-day technical support.
This is an initial 3-month, part-time contract requiring approximately 4 hours per day, with the potential to transition into a full-time opportunity based on business needs and performance. This is an excellent opportunity for a candidate seeking to grow into a longer-term role supporting IT security, networking, and infrastructure operations.
Responsibilities:
- Conduct security audits of external SaaS providers and document findings and recommendations.
- Respond to Role-Based Access Control (RBAC) requests and support user access administration.
- Review security assessments, alerts, and warnings from Microsoft Defender, Field Effect, and Obsidian Security.
- Investigate security issues, recommend remediation activities, and implement approved changes under the direction of senior technical staff.
- Assist with SQL Server security audits and related security improvements.
- Support security initiatives involving Data Loss Prevention (DLP), Microsoft Purview, MCP, and Passkeys.
- Monitor daily backups, investigate failures, and address identified issues.
- Provide Tier 2 technical support and troubleshooting across security, networking, and IT infrastructure environments.
- Assist with IT equipment purchasing, including laptops and related hardware.
- Support ongoing IT projects, helpdesk activities, and general technical operations.
- Maintain documentation of security findings, technical issues, and implemented changes.
- Collaborate with internal technical staff to prioritize tasks and complete assigned activities.
Requirements:
- 3+ years of experience providing Tier 2 technical support across IT security, networking, systems administration, or infrastructure environments.
- Strong working knowledge of network and infrastructure security concepts.
- Experience reviewing security alerts, investigating technical issues, and implementing remediation activities.
- Experience with Microsoft Defender or similar security monitoring and threat detection platforms.
- Experience supporting identity and access management, including Role-Based Access Control (RBAC).
- Experience troubleshooting network, server, endpoint, and infrastructure-related issues.
- Knowledge of backup monitoring, troubleshooting, and recovery processes.
- Familiarity with security assessments, vulnerability management, and security best practices.
- Experience or familiarity with SaaS security reviews and SQL Server security.
- Knowledge of Microsoft Purview, Data Loss Prevention (DLP), Passkeys, or related security technologies is an asset.
- Experience with Field Effect and/or Obsidian Security is an asset.
- Experience supporting IT projects, helpdesk operations, and IT equipment purchasing is an asset.
- Strong technical troubleshooting, problem-solving, communication, and documentation skills.
- Ability to work independently while following the direction of senior technical staff.
- Availability to work approximately 4 hours per day for an initial 3-month contract, with potential for full-time hours.
If you have the necessary expertise and are able to work in Canada, please submit your resume. While we thank all candidates in advance for their application, only those shortlisted will be contacted.
ID# 5558
