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IT Operations Manager, AI & Automation
FacilityOS
Remote, Canada
- $125,000 to $145,000 CAD / year
- Full-time
- Remote
FacilityOS is a fast-growing company redefining how facilities operate - bringing safety, security, and daily operations into one unified platform used by organizations around the world.
Added 29 mins ago
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Manager, Project Controls
Worley
Markham, ON
- Full-time
…across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating…
Added 29 mins ago
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Material Handler I
Worley
Edmonton, AB
- Full-time
…across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating…
Added 29 mins ago
W
Senior Procurement Contract Specialist
Worley
Markham, ON · Oakville, ON
- Full-time
…across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating…
Added 29 mins ago
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Manager, Project Systems & Information Management
Worley
Markham, ON
- Full-time
…across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating…
Added 29 mins ago
W
Manager, Supply Chain
Worley
Calgary, AB · Edmonton, AB
- Full-time
…across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating…
Added 29 mins ago
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Completions and Turnover Lead
Fluor
Kitimat, BC
- Full-time
The Completions and Turnover Lead is responsible for developing, implementing, and managing the project systems completion, turnover, commissioning, and handover processes. This role…
Added 29 mins ago
M
Cloud Solution Architect - AI Apps - Full-time LOA backfill
Microsoft
Calgary, AB · Vancouver, BC
- Full-time
…hands-on technical role spanning across design, build, and operations with a focus on issue resolution to remove customer technical obstacles and adoption challenges. You will work with…
Added 29 mins ago
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Consultant Business Systems
HSBC
Toronto, ON
- Full-time
About Markets & Securities Services Operations Technology
Added 29 mins ago
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Lead Civil / Structural Design Engineer
Vale
Canada
- Full-time
As a Lead Civil / Structural Design Engineer, you will be responsible to provide engineering services to the various mines and plants within our Ontario Operations. The position involves…
Added 29 mins ago
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Specialist, Technical - Business Planning Architecture
Vale
Canada
- Full-time
From utensils to cellphones to satellites, our operations simplify daily life and enhance connectivity. Our metals are integral to life-saving medical equipment and the electric vehicles…
Added 29 mins ago
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Lead Ground Control Engineer
Vale
Sudbury, ON · Greater Sudbury, ON,CA
- Full-time
As a Lead Ground Control Engineer, you will support the execution of the Ground Control Program and Seismic Risk Management Plans at Vale’s Mine. This role oversees all aspects of ground…
Added 59 mins ago
AI
Lead Consultant
Atlantis IT Group
Canada
- Contract
…Threat and Fraud Management, and Application/Network/ Endpoint/Infrastructure…
Added 59 mins ago
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Enterprise Network Architect
evertz.io
Burlington, ON
- Internship
Lead on-site and remote discovery sessions to assess existing customer infrastructure and define migration paths from SDI/baseband to IP
Added 1 hour ago
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DCO
TEKsystems
Burnaby, BC
- $65,000 to $75,000 CAD / year
- Full-time
…Operator. This is a critical role, managing the day-to-day operations, maintenance, and optimization of the electrical and mechanical infrastructure supporting our clients mission-critical…
Added 1 hour ago
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Security Remediation & Resilience Lead, BWI
TD
Toronto, ON
- Full-time
At TD, protecting our customers, colleagues, and business operations requires strong governance, disciplined execution, and a resilient technology environment.
Added 1 hour ago
V
Staff Information Security Engineer - Threat Detection & Response
Visier
Remote, Canada
- Full-time
- Remote
…organizations across the globe. Our mission is to help businesses lead with insight at scale as they continuously…
Added 2 hours ago
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Superintendent (Victoria & Nanaimo)
Norland
Victoria, BC
- Full-time
We are seeking an experienced Superintendent to join our team in Victoria and Nanaimo, BC. In this role, you will lead field operations, mentor project teams, and oversee the successful…
Added 2 hours ago
PH
Founding Engineer
Prometheus Health Systems
Remote, Canada
- $150,000 to $190,000 CAD / year
- Full-time
- Remote
…migrations (including row-level tenant isolation), and AWS infrastructure as code. Deploys are repeatable, observable and…
Added 2 hours ago
IP
Soudeur / Welder
Integrated Power Services
Quebec, QC
- $28 to $40 CAD / hour
- Full-time
Préparer les radiateurs et autres composantes métalliques avant les opérations de soudage.
Added 2 hours ago
SP
Program Manager, Major Projects.
Spark Power ⚡
AB · Edmonton, AB
- Full-time
…projects, spanning both high voltage and low voltage electrical infrastructure work. This role provides senior project leadership across the full project lifecycle – from initial scoping…
Added 2 hours ago
Lead Operator, Rail - NGL
Wolf Midstream
AB · Strathcona County, AB
Wolf is looking to fill the position of Lead Operator in the WFS Rail Operation Team. Under the general direction of the Supervisor, Rail, this position is responsible for the efficient and…
Added 2 hours ago
BC
Site Manager - Infrastructure and Site Services (Permanent)
Babcock Canada Inc.
Victoria, BC
- Full-time
Lead emergency preparedness, business continuity, and recovery planning to support ongoing site operations.
Added 2 hours ago
TE
Planning Intelligence & Automation
TC Energy
Calgary, AB
- Full-time
…practical digital workflows. You will partner closely with the PE Lead on process ownership, controls, workflow requirements, and adoption, and with the PDO Data Lead on data architecture,…
Added 2 hours ago
TE
Operations Intelligence & Analytics Specialist
TC Energy
Calgary, AB
- Full-time
We are seeking an experienced analytics professional to lead how Power Operations uses data, analytics, and artificial intelligence (AI) to improve asset performance, reliability, and…

New Value Solutions

Senior Business Analyst (ID#5597)

Vancouver, BC, Canada
Greater Vancouver, BC, Canada

Contract

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Job details

Job type: Contract
Apply by: Nov 28, 2026
Experience: 5+ years of experience as a Business Analyst, including significant involvement in large-scale IT infrastructure projects or technology transitions.
Posting language: English
Posted: Oct 29, 2026

Original job description

New Value Solutions, a national IT consulting company, is seeking a part-time Senior Business Analyst to support two major network infrastructure and cybersecurity modernization initiatives within a large organization.

The successful candidate will provide business analysis and change management services supporting the implementation of Software-Defined Wide Area Networking (SD-WAN), Secure Service Edge (SSE), Zero Trust Network Access (ZTNA), and the replacement of legacy VPN technologies.

This role requires a combination of strong business analysis capabilities, technical infrastructure project experience, stakeholder engagement, and organizational change management expertise.

The engagement is primarily remote, with occasional onsite attendance required in Surrey, BC.

Responsibilities

Lead business requirements gathering, stakeholder assessments, and documentation for SD-WAN and SSE initiatives.
Assess current-state network, security, connectivity, and operational processes, identifying gaps and opportunities for improvement.
Develop business requirements, process maps, workflows, and future-state process documentation.
Support SD-WAN site assessments, connectivity modelling, pilot planning, and implementation activities.
Collaborate with technical teams on SSE, ZTNA, Zero Trust security, VPN replacement, and integration with Microsoft Entra ID.
Gather and document ServiceNow integration requirements and support the development of operational processes.
Conduct change impact assessments and develop stakeholder communications, training, and adoption strategies.
Coordinate testing activities, pilot deployments, user acceptance testing (UAT), and issue resolution.
Support operational readiness, including support models, runbooks, knowledge articles, and knowledge transfer.
Facilitate workshops and work collaboratively with business stakeholders, technical teams, vendors, and project leadership.
Support governance, risk management, regulatory compliance, and transition-to-operations activities.

Requirements

5+ years of experience as a Business Analyst, including significant involvement in large-scale IT infrastructure projects or technology transitions.
Experience supporting network infrastructure, cybersecurity, or enterprise connectivity initiatives.
Strong business requirements gathering, process mapping, workflow analysis, and documentation skills.
Experience with stakeholder engagement, workshop facilitation, and cross-functional collaboration.
Demonstrated experience in organizational change management, including change impact assessments, communications, training, and adoption activities.
Experience with contract analysis, vendor management, and coordination with third-party service providers.
Familiarity with security, privacy, and regulatory compliance processes, including Security Threat Risk Assessments (STRA) and Privacy Impact Assessments (PIA).
Proficiency with Microsoft Visio, Smartsheet, Excel, Jira, and related project management and documentation tools.
Strong analytical, problem-solving, communication, facilitation, and time management skills.
Ability to work independently while collaborating with technical and business stakeholders.

Preferred Qualifications

Experience with SD-WAN, SSE/SASE, Zero Trust security, ZTNA, or enterprise VPN modernization initiatives.
Familiarity with Microsoft Entra ID, Microsoft 365, Azure, and cloud security environments.
Experience with ServiceNow integration, IT service management processes, and operational readiness.
Previous experience supporting complex healthcare, public sector, or other regulated enterprise environments.
Business Analysis certification such as CBAP, PMI-PBA, or equivalent.
Experience supporting phased implementations, pilot deployments, and transition to operational support.

If you have the necessary expertise and are legally authorized to work in Canada, please submit your resume. We thank all applicants for their interest. However, only those shortlisted will be contacted.

ID#5597

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More about this job

Responsibilities

Lead requirements gathering, current-state assessments, process documentation, and stakeholder workshops for SD-WAN and cybersecurity modernization initiatives. Support pilots, testing, change management, operational readiness, governance, and transition to operations.

Requirements

Requires at least five years of business analysis experience, including significant involvement in large-scale IT infrastructure projects or technology transitions, with strong documentation, stakeholder engagement, and organizational change management capabilities. Experience with network or cybersecurity initiatives, vendor coordination, compliance assessments, and tools such as Visio, Smartsheet, Excel, and Jira is expected; SD-WAN, Zero Trust, cloud, and ServiceNow experience is preferred.

Skills

Business Analysis
Requirements Gathering
Process Mapping
Stakeholder Engagement
Organizational Change Management
Network Infrastructure
Cybersecurity
SD-WAN
Secure Service Edge
Zero Trust Network Access
Vendor Management
Regulatory Compliance
Workshop Facilitation
Operational Readiness
ServiceNow Integration
Microsoft Visio

Visa sponsorship

Not detected in the job text

Keywords

Business Analysis
SD-WAN
Secure Service Edge
SSE
SASE
Zero Trust
Zero Trust Network Access
ZTNA
VPN Modernization
Network Infrastructure
Cybersecurity
Microsoft Entra ID
Microsoft 365
Azure
ServiceNow
IT Service Management
Business Requirements
Process Mapping
Change Impact Assessment
Organizational Change Management
User Acceptance Testing
Pilot Deployment
Operational Readiness
Security Threat Risk Assessment
Privacy Impact Assessment
Vendor Management
Microsoft Visio
Smartsheet
Excel
Jira

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