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Added 7 mins ago
PC
Senior Occupational Health and Safety Project Manager
Pinchin Canada
Richmond, BC
- Full-time
If you’re looking for a role where you can operate with autonomy, have real input into the business, and grow into more senior leadership, this is that opportunity.
Added 1 hour ago
A
Senior Product Manager
Aviso
Toronto, ON
- $120,000 to $135,000 CAD / year
- Full-time
…future of investing for Canadians through a best-in-class wealth advisor…
Added 1 hour ago
VC
Senior Data and Analytics Advisor
Vancouver Coastal Health
Vancouver, BC
- $46.39 to $66.68 CAD / hour
- Full-time
Vancouver Coastal Health is looking for a Senior Business Advisor, Data & Analytics to join the Data & Solutions Infrastructure Team. Apply today to join our team!
Added 1 hour ago
VC
Senior Business Advisor, Data and Analytics
Vancouver Coastal Health
Vancouver, BC
- $46.39 to $66.68 CAD / hour
- Full-time
Come work as an Senior Business Advisor, Data and Analytics with Vancouver Coastal Health (VCH)!
Added 1 hour ago
VC
Transformation, Change & Innovation Advisor
Vancouver Coastal Health
Vancouver, BC
- $46.39 to $66.68 CAD / hour
- Temporary
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Added 1 hour ago
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Advisor, Security Operation Centre (SOC) and Analytics
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Vancouver, BC
- $35.37 to $50.85 CAD / hour
- Full-time
Come work as an Advisor, Security Operation Centre (SOC) and Analytics with Vancouver Coastal Health (VCH)!
Added 3 hours ago
MS
Human Resources Manager
Movement Search & Delivery
Chatham-Kent, ON · Chatham, ON
- $130,000 to $140,000 CAD / year
- Full-time
Serve as a trusted advisor to plant leadership on staffing, organizational needs, and employee matters.
Added 4 hours ago
DG
Life Insurance Agent
deVere Group
Toronto, ON
- Full-time
We are expanding our insurance business in Canada and is looking for experienced Insurance Advisors to join our Toronto office.
Added 4 hours ago
DG
Life & Health Insurance Advisor
deVere Group
Toronto, ON
- Full-time
This is an opportunity to join deVere at an exciting stage of its Canadian expansion and help build a growing business backed by an established international financial services group.
Added 4 hours ago
GL
Senior Manager, Capital & Treasury
Gay Lea Foods
Toronto, ON · Etobicoke, ON
- Full-time
Purpose: Reporting to the Capital & Treasury Advisor, this position will lead the day-to-day execution of Gay Lea Foods’ treasury, financial risk management, and capital allocation…
Added 6 hours ago
CS
Client Advisor, Vancouver - Maison Margiela
CALZATURIFICIO STEPHEN S.R.L.
Vancouver, BC
- Full-time
The Client Advisor serves as the primary point of contact for clients, providing exceptional service, guidance, and solutions tailored to their needs. The role involves driving sales,…
Added 6 hours ago
FC
Associate, Compensation (12 to 15-month contract)
Fiera Capital
Montreal, QC
- Full-time
The Associate, Compensation supports the Advisor, Compensation in the day-to-day delivery of the organization's compensation programs. Working under the Advisor's guidance, the role focuses…
Added 7 hours ago
NB
Banking Advisor
National Bank of Canada
Montreal, QC
- Full-time
A career as a Banking Advisor at National Bank is a versatile and varied role that allows you to live your ambitions and have a positive impact on your own life as well as the lives of your…
Added 7 hours ago
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Senior Tax Advisor
National Bank of Canada
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- Full-time
A career as a Senior Advisor – Investment Fund and ETF Taxation at National Bank means acting as a subject matter expert in a complex and constantly evolving field. You contribute to…
Added 7 hours ago
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Banking Advisor
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- Full-time
A career as a Banking Advisor at National Bank is a varied role that allows you to live your ambitions and have a positive impact on your own life as well as the lives of your clients and…
Added 7 hours ago
NB
Banking Advisor
National Bank of Canada
Montreal, QC
- Full-time
A career as a Banking Advisor at National Bank is a versatile and varied role that allows you to live your ambitions and have a positive impact on your own life as well as the lives of your…
Added 7 hours ago
CB
Sales Associate - CosmoProf Store # 07376
CosmoProf Beauty
Brampton, ON
- Part-time
The Sales Associate/Beauty Advisor will focus on one primary objective – creating a memorable shopping experience for our customers. We are continually searching for passionate beauty…
Added 9 hours ago
GF
Representative, District Sales (Windsor)
Gordon Food Service
Windsor, ON
- Full-time
…expanding existing customer relationships and securing new business by promoting Gordon Food Service products and value-added…
Added 10 hours ago
CA
Account Executive - Emerging & Commercial Acc
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Toronto, ON
- Full-time
…commercial accounts with a primary focus on serving as a trusted advisor to key stakeholders, unlocking new project revenue within existing accounts, and building a growing book of business…
Added 11 hours ago
DA
Service Advisor
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Lethbridge, AB
- Full-time
We're looking for a Service Advisor who brings more than just technical knowledge. We want someone with energy, personality, and a proven ability to build relationships, overcome…
Added 12 hours ago
Business Developer (FX Financial Solutions)
Ebury
Toronto, ON
Launch Your FinTech Career as a Graduate Business Developer in our dynamic Toronto team.
Added 13 hours ago
BC
Moncler Sales Support Advisor (Holt Renfrew Bloor)
BoF Careers
Toronto, ON · Greater Toronto Area, Canada
- Part-time
Reporting to a member of store leadership, the Part-Time Sales Support Advisor partners with the store team to deliver a seamless, personalized, and elevated experience for every Moncler…
Added 14 hours ago
H
Senior Management Consultant
HDR
Burlington, ON · Kingston, ON · Ottawa, ON · Richmond Hill, ON · Toronto, ON
- Full-time
We believe water is more than a resource, it's a shared responsibility. As part of our Water Business Group, you’ll help shape how communities manage water for generations to come. From…
Added 16 hours ago
NB
BANKING ADVISOR
National Bank of Canada
Saint-Gabriel-de-Brandon, QC
- Full-time
A career as a Banking Advisor at National Bank is a varied role that allows you to live your ambitions and have a positive impact on your own life as well as the lives of your clients and…
Added 16 hours ago
CO
Emergency Planning Manager (FT, Permanent)
City of Dawson Creek
Dawson Creek, BC
- Full-time
…continuous improvement of the City's Emergency Management and Business Continuity Programs. Working independently, the position serves as the City's designated subject matter expert and…

New West Truck Centres

Service Advisor

2150 South Highway Dr SE, Redcliff, AB, T0J 2P0, Canada

$50,000 to $60,000 CAD / year · Full-time

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Job details

Pay: $50,000 to $60,000 CAD / year
Job type: Full-time
Education: High school diploma
Posting language: English
Posted: Sep 30, 2026

Original job description

Service Advisor – Medicine Hat, AB

Full-Time | Monday–Friday | 8:00 AM–5:00 PM
Salary: $50,000–$60,000 + Monthly Performance Bonus

Why Work Here

New West Truck Centres has been a trusted name in Western Canada’s transportation industry for over 40 years. As an authorized Freightliner and Western Star dealer, we take pride in delivering quality service and exceptional customer support.

We’ve built our team around people who care about doing things the right way. Many of our most successful Service Advisors have come from customer-focused industries like retail, hospitality, and service environments and have grown into long-term careers with us.

Treated Well

Your direct manager is a well-respected and knowledgeable leader who remains calm and supportive, even in challenging situations. They genuinely care about their team and take the time to listen, coach, and support your growth.

Trained Well

You’ll receive hands-on training and ongoing development to help you succeed. From in-house programs to manufacturer training and online learning, we invest in building your confidence and skillset.

No prior trucking experience? No problem. We’ll teach you the industry.

Paid Well

Our total compensation package offers job security, health and dental coverage, EFAP support, vision care, life insurance, RRSP matching, and paid vacation.

The salary range for this position is $50,000 to $60,000, based on education and experience. A monthly performance bonus is also available.

The Role

Under the supervision of the Service Office Manager, the Service Advisor is the face of our business.

You’ll welcome customers, understand their needs, and guide them through the service process with confidence and care. This role is ideal for someone who thrives in a fast-paced, people-first environment and enjoys solving problems, building relationships, and staying organized.

This is a full-time position working Monday through Friday from 8:00 AM to 5:00 PM.

You do not need prior trucking or automotive experience to succeed. If you bring strong customer service skills, we’ll teach you the rest.

A Day in the Life of a Service Advisor

You start your shift by checking in with the team and reviewing the schedule. You’ll have a mix of planned appointments and unexpected walk-ins, so no two days are ever the same.

As customers arrive, you’re the first person they meet. You greet them, ask the right questions, and quickly understand what they need. Some customers know exactly what’s going on, while others rely on you to guide them. Either way, you make the experience smooth and professional.

Throughout your day, you’re balancing multiple priorities. You’re updating customers, coordinating with technicians, checking parts availability, and keeping everything moving forward. It’s fast-paced, but that’s what makes it rewarding.

You’ll also solve problems on the fly. Whether it’s a delay, a change in scope, or a tight timeline, you stay calm, communicate clearly, and find solutions that work.

By the end of your day, you’ve helped multiple customers, kept operations running smoothly, and handled whatever came your way.

Customer Relations – 70% of Your Time

Be the first point of contact and create a positive, professional experience for every customer
Ask the right questions to understand customer needs and ensure accurate service recommendations
Build trust and rapport through clear communication and follow-up
Act as a liaison between customers and internal teams, including Service, Parts, and Sales
Keep customers informed throughout the service process
Ensure accuracy of all customer and vehicle information
Promote additional services that add value to the customer experience

Problem Solving – 30% of Your Time

Think on your feet and find solutions in a fast-paced environment
Coordinate with technicians and parts teams to keep work flowing efficiently
Stay organized while managing multiple customers and timelines
Take ownership of challenges and see them through to resolution

Education / Certification

High School Diploma required
Post-secondary education in a related field is an asset

Experience

Strong customer service experience is required, including retail, hospitality, call centre, or other customer-facing roles
Automotive or trucking experience is an asset but not required
We welcome candidates from outside the industry who bring the right attitude and communication skills
Ability to stay calm and professional in a fast-paced environment
Strong communication skills with the ability to explain information clearly
Positive, team-first mindset
Strong organizational skills and ability to manage multiple priorities

3 Things to Be Successful as a Service Advisor

Genuine desire to help people and solve problems
Strong communication and relationship-building skills
Curiosity and willingness to learn every day

Other Details

We welcome all qualified candidates to apply. The diversity of our workforce reflects the communities and customers we serve.

Professional references will be required.

Apply About employer

More about this job

Responsibilities

The Service Advisor acts as the primary point of contact for customers, managing their service needs and coordinating with internal teams to ensure efficient operations. They are responsible for building rapport, providing accurate service recommendations, and resolving any issues that arise during the service process.

Requirements

Candidates must have a high school diploma and strong customer service experience, with retail or hospitality backgrounds being highly valued. While automotive or trucking industry experience is considered an asset, it is not required as the company provides comprehensive training.

Skills

Customer service
Communication
Problem solving
Relationship building
Organization
Time management
Conflict resolution
Interpersonal skills
Professionalism
Teamwork

Benefits

Health coverage
Dental coverage
Vision care
Life insurance
RRSP matching
Paid vacation
Monthly performance bonus
EFAP support

Visa sponsorship

Not detected in the job text

Keywords

Service Advisor
Customer Service
Transportation
Freightliner
Western Star
Automotive
Trucking
Retail
Hospitality
Performance Bonus
RRSP Matching
Client Relations
Operations Management
Technical Support
Scheduling
Problem Solving
Communication
Team Collaboration

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