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Added 13 mins ago
CO
Temporary Technical Lead (Housing Accelerator Fund) Up to 18 Months
City of Saint John
Saint John, NB
- Temporary
Under the general supervision of the HAF Project Manager, you will be part of a high-caliber cross functional team leading the E-Permitting Initiative under the City of Saint John Housing…
Added 13 mins ago
E
Senior Transportation Engineer
Englobe
Fredericton, NB
- Full-time
…hydroelectricity, transportation, materials, buildings and climate change markets. Boldness, innovation and collaboration are an integral part of our daily…
Added 13 mins ago
FE
Student Optician-Mississauga, ON-Clearly by For Eyes
For Eyes
Mississauga, ON
- Part-time
Performs other functions as assigned by Practice Manager or as business needs
Added 13 mins ago
S
Manager, Advisor Excellence, Business Banking - Toronto
Scotiabank
Toronto, ON
- Full-time
Position: Manager, Advisor Excellence / Business Banking Business Banking / Canadian Banking
Added 13 mins ago
AC
Tim Hortons Hourly Supervisor
Aramark Canada
AB · Alberta, Canada
- Full-time
…Supervisors to join our passionate Food Services Team. Alongside a manager who will help coordinate and lead operations, you'll help oversee staff, collaborate with teammates, and help…
Added 13 mins ago
I
Lease Auditor Specialist
Indigo
Brampton, ON
- $60,000 to $80,000 CAD / year
- Full-time
Embrace, champion and influence change through your team and/or the organization
Added 13 mins ago
N(
Senior Manager, Global Regulatory Affairs
NDI (Northern Digital Inc.)
Waterloo, ON
- Full-time
At NDI, our measurement technologies support medical procedures and help improve patients’ lives. As Senior Manager, Global Regulatory Affairs, you will lead global regulatory strategy and…
Added 13 mins ago
B
Manager, Strategy & Transformation
Beautifi
Vancouver, BC
- Full-time
Beautifi is seeking a Manager, Strategy & Transformation to turn company priorities and operational problems into well-defined, executable work. This role will lead cross-functional…
Added 13 mins ago
IS
Release Manager
Iris Software Inc.
Toronto, ON
- Contract
Location & Presence: Based in the Greater Toronto Area and able to commute onsite 3 days per week to the downtown Toronto office
Added 13 mins ago
YH
LEAD CHILDREN'S PROGRAM INSTRUCTOR
YWCA Hamilton
Hamilton, ON
- Contract
…partnerships, our work is guided by the belief that lasting change can be created together. YWCA Hamilton envisions an equitable world where women (cis and trans), girls, Two-Spirit and…
Added 13 mins ago
BC
Manager, Accounting
Bissell Centre
AB · Edmonton, AB
- Full-time
…team - united by a shared commitment to create real, lasting change. By joining Bissell Centre, you will become part of a fast-paced and dedicated team that works together to realize our…
Added 13 mins ago
S
Analyst Cyber Security
Sobeys
Dartmouth, NS
- Full-time
…within Sobey's Cyber Security department. Reporting to the Manager, Cyber Culture and Awareness, you will play a key role in creating engaging communications, awareness campaigns, and…
Added 13 mins ago
F
Biilingual Recruiter
FYidoctors
Mississauga, ON
- Full-time
…Recruitment portfolios and priorities will evolve as business needs change. We’re looking for someone who enjoys variety, adapts to shifting priorities, and works collaboratively to deliver…
Added 13 mins ago
TC
AWS Cloud RDS Oracle DBA
Tata Consultancy Services
Toronto, ON
- $90,000 to $100,000 CAD / year
- Full-time
…BSE and the NSE in India. TCS' proactive stance on climate change and award-winning work with communities across the world have earned it a place in leading sustainability indices such as…
Added 13 mins ago
BA
General Manager (Leduc)
Boyd Autobody & Glass
Leduc, AB
- Full-time
Valid driver’s license required
Added 14 mins ago
Senior HRIS Analyst
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Toronto, ON
Candidates must reside in an eligible location, which vary by role
Added 14 mins ago
Continuous Improvement Manager
Lakeside Book Company
Louiseville, QC
Marquis is currently seeking a Continuous Improvement Manager for its Louiseville plant.
Added 14 mins ago
Employee Relations - Employee Relations Partner
The Erb Group
Mississauga, ON
…company policies and employment legislation. Reporting to the Manager, Employee Relations, the Employee Relations Partner helps strengthen the employee experience by building positive…
Added 14 mins ago
Senior Manager, Talent Acquisition
Talent Acquisition Team at Westland Insurance. Text reply only.
Surrey, BC
Are you ready for your next opportunity? We’re searching for a strategic, people-focused, and forward-thinking Senior Manager, Talent Acquisition to join Westland’s People & Performance…
Added 14 mins ago
Manager, Research
Tungasuvvingat Inuit
Ottawa, ON
The primary responsibility of the Manager, Research is to lead TI’s work on the Qanuippitaa? National Inuit Health Survey (QNIHS) from 2024–2029. The QNIHS provides high-quality,…
Added 14 mins ago
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Senior Manager, Monitoring and Testing (5747)
TD
Toronto, ON
- Full-time
The Senior Manager, Compliance Testing Team Lead is responsible for leading a team of Compliance Testing professionals and providing strategic direction, regulatory expertise, and oversight…
Added 14 mins ago
ED
CAL-1 Electrician – Data Center Operator
Estruxture Data Centers
Calgary, AB
- Full-time
…maintenance activities. You’ll report directly to the Data Center Manager and play a key part in ensuring our infrastructure performs reliably and…
Added 14 mins ago
SL
Business Development Consultant
Sun Life
Toronto, ON
- Full-time
…success of the District overall. You will report to the District Manager (DM) and collaborate with the district and regional…
Added 14 mins ago
M
Senior Manager, Quality & Performance, MedFlight
Medavie
St. John's, NL · NL Head Office MHNL St. John's (NL)
- Full-time
Reporting to the Director, Integrated Air Program, the Senior Manager, Quality & Performance, MedFlight NL leads the MedFlight NL Critical Care Transport Program’s clinical, education,…
Added 28 mins ago
B
Senior Associate
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Toronto, ON · FCP
- Full-time
Resolves standard and relatively straightforward issues, referring non-routine issues to more senior team members and/or manager.

New West Truck Centres

Service Advisor

4110 9 Ave N, Lethbridge, AB, T1H 6L9, Canada

$45,000 to $58,000 CAD / month · Full-time

Apply on newwesttruckcentres.na.teamtailor.com About employer

Applications open in a new tab.

Job details

Pay: $45,000 to $58,000 CAD / month
Job type: Full-time
Education: High school diploma
Posting language: English
Posted: Nov 10, 2026

Original job description

Service Advisor – Lethbridge, AB

Why Work Here

New West Truck Centres has been a trusted name in Western Canada’s transportation industry for over 40 years. As an authorized Freightliner and Western Star dealer, we take pride in delivering quality service and exceptional customer support.

Our Lethbridge branch is a key part of our Alberta operations, known for its strong team environment and commitment to customer service. We’ve built our team around people who care about doing things the right way.

Many of our most successful Service Advisors have come from customer-focused industries like retail, hospitality, and service environments and have grown into long-term careers with us.

Treated Well

Your direct manager is a well-respected and knowledgeable leader who remains calm and supportive, even in challenging situations. They genuinely care about their team and take the time to listen, coach, and support your growth.

Trained Well

You’ll receive hands-on training and ongoing development to help you succeed. From in-house programs to manufacturer training and online learning, we invest in building your confidence and skillset.

No prior trucking experience? No problem. We’ll teach you the industry.

Paid Well

Our total compensation package offers job security, health, dental, EFAP, vision care, and life insurance.

The salary range for this position is $45,000 to $58,000, based on education and experience. A monthly bonus is also available.

The Role

Under the supervision of the Service Office Supervisor, the Service Advisor is the face of our business.

You’ll welcome customers, understand their needs, and guide them through the service process with confidence and care. This role is ideal for someone who thrives in a fast-paced, people-first environment and enjoys solving problems, building relationships, and staying organized.

You do not need prior trucking or automotive experience to succeed. If you bring strong customer service skills, we’ll teach you the rest.

A Day in the Life of a Service Advisor

You start your day by checking in with the team and reviewing the schedule. You’ll have a mix of planned appointments and unexpected walk-ins, so no two days are ever the same.

As customers arrive, you’re the first person they meet. You greet them, ask the right questions, and quickly understand what they need. Some customers know exactly what’s going on, others rely on you to guide them. Either way, you make the experience smooth and professional.

Throughout the day, you’re balancing multiple priorities. You’re updating customers, coordinating with technicians, checking parts availability, and keeping everything moving forward. It’s fast-paced, but that’s what makes it rewarding.

You’ll also solve problems on the fly. Whether it’s a delay, a change in scope, or a tight timeline, you stay calm, communicate clearly, and find solutions that work.

By the end of the day, you’ve helped multiple customers, kept operations running smoothly, and handled whatever came your way.

Customer Relations – 70% of your time is spent here

Be the first point of contact and create a positive, professional experience for every customer
Ask the right questions to understand customer needs and ensure accurate service recommendations
Build trust and rapport through clear communication and follow-up
Act as a liaison between customers and internal teams (Service, Parts, Sales)
Keep customers informed throughout the service process
Ensure accuracy of all customer and vehicle information
Promote additional services that add value to the customer experience

Problem Solving – 30% of your time is spent here

Think on your feet and find solutions in a fast-paced environment
Coordinate with technicians and parts teams to keep work flowing efficiently
Stay organized while managing multiple customers and timelines
Take ownership of challenges and see them through to resolution

Education / Certification

High School Diploma required
Post-secondary education in a related field is an asset

Experience

Strong customer service experience is required (retail, hospitality, call center, or other customer-facing roles)
Automotive or trucking experience is an asset but not required
We welcome candidates from outside the industry who bring the right attitude and communication skills
Ability to stay calm and professional in a fast-paced environment
Strong communication skills with the ability to explain information clearly
Positive, team-first mindset

3 Things To Be Successful as a Service Advisor

Genuine desire to help people and solve problems
Strong communication and relationship-building skills
Curiosity and willingness to learn every day

Other Details

This is a 40-hour per week position, which may include weekday evenings and Saturdays
The above description is a summary of responsibilities and not an exhaustive list

We welcome all qualified candidates to apply. The diversity of our workforce reflects the communities and customers we serve

Professional references will be required

Apply on newwesttruckcentres.na.teamtailor.com About employer

More about this job

Responsibilities

The Service Advisor acts as the primary point of contact for customers, managing their service needs and guiding them through the repair process. They coordinate with technicians and parts teams to ensure efficient operations and high-quality customer service.

Requirements

A high school diploma is required, with post-secondary education considered an asset. Candidates must possess strong customer service experience and the ability to work in a fast-paced environment.

Skills

Customer service
Problem solving
Communication
Relationship building
Organization
Time management
Interpersonal skills
Conflict resolution
Professionalism
Teamwork

Benefits

Health insurance
Dental care
Vision care
Life insurance
EFAP
Monthly bonus

Visa sponsorship

Not detected in the job text

Keywords

Service Advisor
Customer Service
Freightliner
Western Star
Transportation
Automotive
Trucking
Retail
Hospitality
Problem Solving
Relationship Building
Operations
Technician Coordination
Service Process
Communication

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Jobs in Canada