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Added 6 mins ago
AI Adoption Lead (Interim Contract - 1 year)
Giesecke+Devrient
Montreal, QC
Bachelor’s degree in Business, Human Resources, Communications, Education, Information Systems, or a related field required.
Added 6 mins ago
CF
Sports Maintenance Person (4)
Canadian Forces Morale and Welfare Services (CFMWS)
Saint-Jean-sur-Richelieu, QC · St-Jean
- Full-time
The successful candidate must live within the area of selection or be willing to relocate at their own expense
Added 21 mins ago
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Clinical Research Coordinator - Regulatory Affairs (CIM)
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Conduct other related tasks as assigned by supervisor.
Added 21 mins ago
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Clinical Research Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Added 21 mins ago
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Clinical Trial Financial Control Analyst, Oncology Portfolio
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Escalate material financial issues and systemic risks to the Supervisor, Finance - Clinical Research Portfolio and, where appropriate, the Oncology Directorate.
Added 21 mins ago
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Fellowship and Bursary Administrative Assistant
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Provides general administrative support to the immediate supervisor as needed: receives and screens telephone calls, takes messages and prioritizes incoming correspondence,
Added 21 mins ago
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Clinical Research Coordinator - Nurse
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Completes of all other connected tasks as assigned by supervisor,
Added 21 mins ago
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Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Additional specifications: Must have access to a vehicle for travel required as part of the position
Added 21 mins ago
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Clinical Research Coordinator – Physiotherapist
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…condition, but also advance basic and clinical research in the…
Added 21 mins ago
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Research Assistant - Public Engagement
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Under the direction of the immediate supervisor, the incumbent will:
Added 21 mins ago
MI
Account Supervisor
Milestone Integrated
Cambridge, ON · Greater Kitchener-Cambridge-Waterloo Metropolitan Area
- Full-time
We're looking for an Account Supervisor who thrives on making things happen.
Added 21 mins ago
CF
Sports Maintenance Person (4)
Canadian Forces Morale and Welfare Services
Saint-Jean-sur-Richelieu, QC · St-Jean-Sur-Richelieu, QC
- Full-time
The successful candidate must live within the area of selection or be willing to relocate at their own expense
Added 21 mins ago
B&
Retail Brand Experience Supervisor-Outlet Collection at Edmonto
Bath & Body Works
Nisku, AB
- $22 CAD / hour
- Full-time
As a Brand Experience Supervisor, you will have the opportunity to work in partnership with the Brand Experience Leader to develop outstanding associates, deliver exceptional and consistent…
Added 51 mins ago
S
Quality Control Specialist
Stella-Jones
Gatineau, QC
- Full-time
Reporting to the Quality Assurance Supervisor, the Quality Control Specialist plays a vital role in ensuring that Stella-Jones facilities consistently meet company, industry, and…
Added 51 mins ago
F
Journey Person Parts Technician
Finning
Elkford, BC
- Full-time
Internal field service and walk in customer parts sales orders
Added 51 mins ago
F
J/Partsperson
Finning
Cranbrook, BC
- Full-time
Internal field service and walk in customer parts sales orders
Added 51 mins ago
Scale & Admin Support - SW Aggregates
Amrize
London, ON
…market area, as assigned by the Customer Service & Front End…
Added 51 mins ago
Inspection and NDE Services - Eddy Current Testing
BWXT
Kitchener, ON
Execute field tests with the guidance of ET Level II or Supervisor.
Added 51 mins ago
OD
Service Coordinator
Overhead Door
Calgary, AB
- Full-time
We have an immediate opening for a Service Coordinator in our Calgary Branch. Reporting to the Branch Office Supervisor, the Service Coordinator is vital to our everyday operations, and…
Added 51 mins ago
Food Safety Quality & Regulatory Lab Technician
Cargill
Camrose, AB
…knowledge transfer. In this role, you will work alongside a supervisor performing duties that typically follow a daily routine with little variation, in each of the focus…
Added 1 hour ago
YY
Human Resources Coordinator
Ya YA Foods Corp.
Toronto, ON
- Full-time
University degree or College diploma in Human Resources or related field
Added 1 hour ago
MD
Staffing Manager - Human Resources Director 3
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Work Shift/Work Hours: Day Shift / 8:00am - 4:30pm
Added 1 hour ago
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Track Welder Foreman
Siemens
Oakville, ON
- $40.3 to $44 CAD / hour
Reporting to the Track Supervisor the Track Welder is responsible for corrective and preventative welding of various rail infrastructure components. He/she also supports emergency response…
Added 1 hour ago
Sales Application Engineer
Systemair
Tillsonburg, ON
Education in Electrical or engineering, engineering technology, or related field.
Added 1 hour ago
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Mobile Maintenance Supervisor
Glencore
Sudbury, ON · Greater Sudbury, ON
- Full-time
We are currently seeking a Maintenance Supervisor - Mobile to join our Glencore Sudbury Integrated Nickel Operations.

New West Truck Centres

Service Advisor

4110 9 Ave N, Lethbridge, AB, T1H 6L9, Canada

$45,000 to $58,000 CAD / month · Full-time

Apply on newwesttruckcentres.na.teamtailor.com About employer

Applications open in a new tab.

Job details

Pay: $45,000 to $58,000 CAD / month
Job type: Full-time
Education: High school diploma
Posting language: English
Posted: Nov 10, 2026

Original job description

Service Advisor – Lethbridge, AB

Why Work Here

New West Truck Centres has been a trusted name in Western Canada’s transportation industry for over 40 years. As an authorized Freightliner and Western Star dealer, we take pride in delivering quality service and exceptional customer support.

Our Lethbridge branch is a key part of our Alberta operations, known for its strong team environment and commitment to customer service. We’ve built our team around people who care about doing things the right way.

Many of our most successful Service Advisors have come from customer-focused industries like retail, hospitality, and service environments and have grown into long-term careers with us.

Treated Well

Your direct manager is a well-respected and knowledgeable leader who remains calm and supportive, even in challenging situations. They genuinely care about their team and take the time to listen, coach, and support your growth.

Trained Well

You’ll receive hands-on training and ongoing development to help you succeed. From in-house programs to manufacturer training and online learning, we invest in building your confidence and skillset.

No prior trucking experience? No problem. We’ll teach you the industry.

Paid Well

Our total compensation package offers job security, health, dental, EFAP, vision care, and life insurance.

The salary range for this position is $45,000 to $58,000, based on education and experience. A monthly bonus is also available.

The Role

Under the supervision of the Service Office Supervisor, the Service Advisor is the face of our business.

You’ll welcome customers, understand their needs, and guide them through the service process with confidence and care. This role is ideal for someone who thrives in a fast-paced, people-first environment and enjoys solving problems, building relationships, and staying organized.

You do not need prior trucking or automotive experience to succeed. If you bring strong customer service skills, we’ll teach you the rest.

A Day in the Life of a Service Advisor

You start your day by checking in with the team and reviewing the schedule. You’ll have a mix of planned appointments and unexpected walk-ins, so no two days are ever the same.

As customers arrive, you’re the first person they meet. You greet them, ask the right questions, and quickly understand what they need. Some customers know exactly what’s going on, others rely on you to guide them. Either way, you make the experience smooth and professional.

Throughout the day, you’re balancing multiple priorities. You’re updating customers, coordinating with technicians, checking parts availability, and keeping everything moving forward. It’s fast-paced, but that’s what makes it rewarding.

You’ll also solve problems on the fly. Whether it’s a delay, a change in scope, or a tight timeline, you stay calm, communicate clearly, and find solutions that work.

By the end of the day, you’ve helped multiple customers, kept operations running smoothly, and handled whatever came your way.

Customer Relations – 70% of your time is spent here

Be the first point of contact and create a positive, professional experience for every customer
Ask the right questions to understand customer needs and ensure accurate service recommendations
Build trust and rapport through clear communication and follow-up
Act as a liaison between customers and internal teams (Service, Parts, Sales)
Keep customers informed throughout the service process
Ensure accuracy of all customer and vehicle information
Promote additional services that add value to the customer experience

Problem Solving – 30% of your time is spent here

Think on your feet and find solutions in a fast-paced environment
Coordinate with technicians and parts teams to keep work flowing efficiently
Stay organized while managing multiple customers and timelines
Take ownership of challenges and see them through to resolution

Education / Certification

High School Diploma required
Post-secondary education in a related field is an asset

Experience

Strong customer service experience is required (retail, hospitality, call center, or other customer-facing roles)
Automotive or trucking experience is an asset but not required
We welcome candidates from outside the industry who bring the right attitude and communication skills
Ability to stay calm and professional in a fast-paced environment
Strong communication skills with the ability to explain information clearly
Positive, team-first mindset

3 Things To Be Successful as a Service Advisor

Genuine desire to help people and solve problems
Strong communication and relationship-building skills
Curiosity and willingness to learn every day

Other Details

This is a 40-hour per week position, which may include weekday evenings and Saturdays
The above description is a summary of responsibilities and not an exhaustive list

We welcome all qualified candidates to apply. The diversity of our workforce reflects the communities and customers we serve

Professional references will be required

Apply on newwesttruckcentres.na.teamtailor.com About employer

More about this job

Responsibilities

The Service Advisor acts as the primary point of contact for customers, managing their service needs and guiding them through the repair process. They coordinate with technicians and parts teams to ensure efficient operations and high-quality customer service.

Requirements

A high school diploma is required, with post-secondary education considered an asset. Candidates must possess strong customer service experience and the ability to work in a fast-paced environment.

Skills

Customer service
Problem solving
Communication
Relationship building
Organization
Time management
Interpersonal skills
Conflict resolution
Professionalism
Teamwork

Benefits

Health insurance
Dental care
Vision care
Life insurance
EFAP
Monthly bonus

Visa sponsorship

Not detected in the job text

Keywords

Service Advisor
Customer Service
Freightliner
Western Star
Transportation
Automotive
Trucking
Retail
Hospitality
Problem Solving
Relationship Building
Operations
Technician Coordination
Service Process
Communication

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Jobs in Canada