Jobs in Canada

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Added 11 mins ago
F
Journey Person Parts Technician
Finning
Elkford, BC
- Full-time
…well as effectively managing all facets of the parts ordering process and…
Added 11 mins ago
S
Emergency Services & Security Officer - Class 1
Stelco
Hamilton, ON
- Full-time
…industrial firefighter, medical first responder, hazardous material technician, rope rescue technician (confined space/ high…
Added 11 mins ago
Inspection and NDE Services - Eddy Current Testing
BWXT
Kitchener, ON
As our Inspection Services – Eddy Current Testing (ECT) Technician II you will undertake moderately complex technical assignments, of a repeating nature that are part of an ongoing…
Added 11 mins ago
Engineering and Survey Technician 1(A)-(B)-2(A)-(C) (Amherst)
The Government of Nova Scotia
Amherst, NS
We’re recruiting for an Engineering and Survey Technician. If you’re looking for an opportunity to explore the outdoors and beauty of Nova Scotia, and watch your hands-on experiences come…
Added 11 mins ago
OD
Service Coordinator
Overhead Door
Calgary, AB
- Full-time
Accurately completes documents required to process work orders and forwards them to the customer and / or sales; conducts follow-up to completion.
Added 11 mins ago
Food Safety Quality & Regulatory Lab Technician
Cargill
Camrose, AB
The Food Safety Quality & Regulatory Lab Technician , will provide general quality assurance and product safety technical support for testing, data collection and analysis, process…
Added 26 mins ago
B
Administrative Technician
BRP
Valcourt, QC
- Full-time
We are looking for an Administrative Technician to provide administrative support to the product development engineering consultant management team. In this role, you will play a key part…
Added 26 mins ago
S
Director of Labour & Crew Development
Stagevision
Mississauga, ON
- $105,000 to $125,000 CAD / year
- Full-time
Valid driver’s licence required, and the ability to lift equipment safely
Added 26 mins ago
BP
Mitigation Tech
BELFOR Property Restoration Canada
Windsor, ON
- $20 to $23 CAD / hour
- Full-time
The Mitigation Technician is key in supporting emergency response and restoration projects to meet
Added 26 mins ago
FT
Journeyperson Automotive Technician
Fountain Tire
Leduc, AB
- Other
Regular full-time day shifts, with opportunities for overtime during our busy seasons (spring and fall)
Added 26 mins ago
S
Maintenance Technician
Signode
Halton Hills, ON
- Full-time
…including providing reasonable accommodations during our recruiting process. If you need any assistance or accommodation in applying for this position, please contact us at [email…
Added 26 mins ago
E
Lab Technician (Temporary Contract) - Eurofins Experchem Laboratories, Inc.
Eurofins
Vancouver, BC
- $20 to $22 CAD / hour
- Full-time
1–2 years of microbiology laboratory experience required
Added 26 mins ago
EG
Senior CAD Technician
Egis Group
Toronto, ON
- $80,000 to $110,000 CAD / year
- Full-time
Senior CAD Technician is a senior-level civil infrastructure drafting and design role based in Toronto, Ontario, Canada. The position supports multidisciplinary transportation and civil…
Added 26 mins ago
NV
Lead Process and Quality Engineer
North Vector Dynamics Inc.
Calgary, AB
- Full-time
…repeatable production line. We’re looking for a QA Compliance Lead/Process Engineer to own how our platforms are built on the shop floor: assembly routings, work instructions, quality data…
Added 40 mins ago
General Manager, Production
Clutch Technologies Inc.
Halifax, NS
Maintain a safe site: working conditions, equipment readiness, technician qualifications and required training.
Added 41 mins ago
GO
Engineering and Survey Technician 1(A)-(B)-2(A)-(C) (Amherst)
Government of Nova Scotia
Amherst, NS
- Full-time
We’re recruiting for an Engineering and Survey Technician. If you’re looking for an opportunity to explore the outdoors and beauty of Nova Scotia, and watch your hands-on experiences come…
Added 41 mins ago
LE
Technician (Full Time)
Laczko Equity Group Inc.
Owen Sound, ON
- $19 CAD / hour
- Full-time
As a lube technician (aka auto technician), you will help keep our guests safe on the road by providing top-tier
Added 41 mins ago
G
Underground Heavy-Duty Equipment Mechanic
Glencore
Sudbury, ON · Greater Sudbury, ON
- Full-time
Applicants must be a certified Heavy Duty Equipment Technician, Truck and Coach Technician or Automotive Service Technician with at least three years recent, relevant experience, and…
Added 41 mins ago
G
Truck and Coach Mechanic
Glencore
Sudbury, ON · Greater Sudbury, ON
- Full-time
Applicants must be a certified Truck and Coach Technician with at least three years recent, relevant experience working in an underground mine, and possess a valid drivers license.
Added 41 mins ago
LE
Technician (Full Time)
Laczko Equity Group Inc.
Orillia, ON
- $19 CAD / hour
- Full-time
As a lube technician (aka auto technician), you will help keep our guests safe on the road by providing top-tier
Added 41 mins ago
NW
Service Advisor
New West Truck Centres
Lethbridge, AB
- $45,000 to $58,000 CAD / month
- Full-time
You’ll welcome customers, understand their needs, and guide them through the service process with confidence and care. This role is ideal for someone who thrives in a fast-paced,…
Added 41 mins ago
FH
Pharmacy Technician
Fraser Health
Vancouver, BC
- Full-time
We currently have an exciting Relief Fulll Time opportunity for a Pharmacy Technician to join our team at in Surrey.
Added 55 mins ago
U
Spécialiste du détail
U-Haul
Gatineau, QC
- Full-time
…If so, consider a position with U-Haul as our newest Detail Technician. In this role you will be responsible for cleaning and detailing vehicles in order to maintain U-Haul’s high quality…
Added 1 hour ago
GC
Truck and Coach Mechanic
Glencore Canada
Sudbury, ON · Greater Sudbury, ON
- Full-time
Applicants must be a certified Truck and Coach Technician with at least three years recent, relevant experience working in an underground mine, and possess a valid drivers license.
Added 1 hour ago
GC
Process Engineer/Metallurgist
Glencore Canada
Sudbury, ON · Greater Sudbury, ON
- Full-time
…business groups representing the following key disciplines: Process Mineralogy, Geometallurgy, Pyrometallurgy, Hydrometallurgy, Process Control, Materials Technology and…

New West Truck Centres

Service Advisor

4110 9 Ave N, Lethbridge, AB, T1H 6L9, Canada

$45,000 to $58,000 CAD / month · Full-time

Apply on newwesttruckcentres.na.teamtailor.com About employer

Applications open in a new tab.

Job details

Pay: $45,000 to $58,000 CAD / month
Job type: Full-time
Education: High school diploma
Posting language: English
Posted: Nov 10, 2026

Original job description

Service Advisor – Lethbridge, AB

Why Work Here

New West Truck Centres has been a trusted name in Western Canada’s transportation industry for over 40 years. As an authorized Freightliner and Western Star dealer, we take pride in delivering quality service and exceptional customer support.

Our Lethbridge branch is a key part of our Alberta operations, known for its strong team environment and commitment to customer service. We’ve built our team around people who care about doing things the right way.

Many of our most successful Service Advisors have come from customer-focused industries like retail, hospitality, and service environments and have grown into long-term careers with us.

Treated Well

Your direct manager is a well-respected and knowledgeable leader who remains calm and supportive, even in challenging situations. They genuinely care about their team and take the time to listen, coach, and support your growth.

Trained Well

You’ll receive hands-on training and ongoing development to help you succeed. From in-house programs to manufacturer training and online learning, we invest in building your confidence and skillset.

No prior trucking experience? No problem. We’ll teach you the industry.

Paid Well

Our total compensation package offers job security, health, dental, EFAP, vision care, and life insurance.

The salary range for this position is $45,000 to $58,000, based on education and experience. A monthly bonus is also available.

The Role

Under the supervision of the Service Office Supervisor, the Service Advisor is the face of our business.

You’ll welcome customers, understand their needs, and guide them through the service process with confidence and care. This role is ideal for someone who thrives in a fast-paced, people-first environment and enjoys solving problems, building relationships, and staying organized.

You do not need prior trucking or automotive experience to succeed. If you bring strong customer service skills, we’ll teach you the rest.

A Day in the Life of a Service Advisor

You start your day by checking in with the team and reviewing the schedule. You’ll have a mix of planned appointments and unexpected walk-ins, so no two days are ever the same.

As customers arrive, you’re the first person they meet. You greet them, ask the right questions, and quickly understand what they need. Some customers know exactly what’s going on, others rely on you to guide them. Either way, you make the experience smooth and professional.

Throughout the day, you’re balancing multiple priorities. You’re updating customers, coordinating with technicians, checking parts availability, and keeping everything moving forward. It’s fast-paced, but that’s what makes it rewarding.

You’ll also solve problems on the fly. Whether it’s a delay, a change in scope, or a tight timeline, you stay calm, communicate clearly, and find solutions that work.

By the end of the day, you’ve helped multiple customers, kept operations running smoothly, and handled whatever came your way.

Customer Relations – 70% of your time is spent here

Be the first point of contact and create a positive, professional experience for every customer
Ask the right questions to understand customer needs and ensure accurate service recommendations
Build trust and rapport through clear communication and follow-up
Act as a liaison between customers and internal teams (Service, Parts, Sales)
Keep customers informed throughout the service process
Ensure accuracy of all customer and vehicle information
Promote additional services that add value to the customer experience

Problem Solving – 30% of your time is spent here

Think on your feet and find solutions in a fast-paced environment
Coordinate with technicians and parts teams to keep work flowing efficiently
Stay organized while managing multiple customers and timelines
Take ownership of challenges and see them through to resolution

Education / Certification

High School Diploma required
Post-secondary education in a related field is an asset

Experience

Strong customer service experience is required (retail, hospitality, call center, or other customer-facing roles)
Automotive or trucking experience is an asset but not required
We welcome candidates from outside the industry who bring the right attitude and communication skills
Ability to stay calm and professional in a fast-paced environment
Strong communication skills with the ability to explain information clearly
Positive, team-first mindset

3 Things To Be Successful as a Service Advisor

Genuine desire to help people and solve problems
Strong communication and relationship-building skills
Curiosity and willingness to learn every day

Other Details

This is a 40-hour per week position, which may include weekday evenings and Saturdays
The above description is a summary of responsibilities and not an exhaustive list

We welcome all qualified candidates to apply. The diversity of our workforce reflects the communities and customers we serve

Professional references will be required

Apply on newwesttruckcentres.na.teamtailor.com About employer

More about this job

Responsibilities

The Service Advisor acts as the primary point of contact for customers, managing their service needs and guiding them through the repair process. They coordinate with technicians and parts teams to ensure efficient operations and high-quality customer service.

Requirements

A high school diploma is required, with post-secondary education considered an asset. Candidates must possess strong customer service experience and the ability to work in a fast-paced environment.

Skills

Customer service
Problem solving
Communication
Relationship building
Organization
Time management
Interpersonal skills
Conflict resolution
Professionalism
Teamwork

Benefits

Health insurance
Dental care
Vision care
Life insurance
EFAP
Monthly bonus

Visa sponsorship

Not detected in the job text

Keywords

Service Advisor
Customer Service
Freightliner
Western Star
Transportation
Automotive
Trucking
Retail
Hospitality
Problem Solving
Relationship Building
Operations
Technician Coordination
Service Process
Communication

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