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Added 10 mins ago
SH
Registered Nurse (N2) - Labour Delivery Recovery - Repost
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Manager Health Services, and while demonstrating a commitment to the Mission, Values and Management Philosophy of St. Boniface Hospital, the Clinical…
Added 10 mins ago
SH
Registered Nurse (N2) - Labour Delivery Recovery - Repost
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Manager Health Services, and while demonstrating a commitment to the Mission, Values and Management Philosophy of St. Boniface Hospital, the Clinical…
Added 10 mins ago
SH
Registered Psychiatric Nurse/ Registered Nurse (N2) - Adult Psych Emergency Nurses - Repost
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Manager Health Services, the RPN/RN is responsible for providing professional nursing services for patients, including those with complex and…
Added 10 mins ago
GO
Property Manager
Government of Manitoba
Selkirk, MB
- Full-time
The Department of Housing, Addictions and Homelessness is currently seeking a qualified individual to fill a Property Manager position in Selkirk.
Added 10 mins ago
SH
Nurse Practitioner - Acute Care - Repost
Southern Health-Santé Sud
Steinbach, MB
- Full-time
Reporting to the Director Health Services and/or Manager Health Services, the NP demonstrates competence to practice autonomously in the implementation of strategies to promote health and…
Added 10 mins ago
SH
Nurse Practitioner - Acute Care - Repost
Southern Health-Santé Sud
Steinbach, MB
- Full-time
Reporting to the Director Health Services and/or Manager Health Services, the NP demonstrates competence to practice autonomously in the implementation of strategies to promote health and…
Added 10 mins ago
FH
Licensed Practical Nurse Educator, Long Term Care
Fraser Health Authority
Harrison Hot Springs, BC
- $34.2 to $46.4 CAD / hour
- Other
Determines education priorities that meet learner needs, in collaboration with the Manager, Team Leader, Resident Care Coordinator, Clinical Nurse Educator and Clinical Resources Nurse as…
Added 10 mins ago
SH
Desk Medical Assistant
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Reporting to the Manager Health Services, this role functions as a key member of the Health Care Team and is responsible for managing clients’ overall clinical visit. The incumbent performs…
Added 10 mins ago
FR
Maintenance Technician
FirstService Residential Canada
Victoria, BC
- Full-time
Regular interactions with Building Manager(s) and the Property Manager throughout the day to discuss the building operations, supply requirements, repair needs, concerns, etc. May include…
Added 10 mins ago
SH
Nurse 2/Registered Psychiatric Nurse - Adult Inpatient Unit Psychiatry
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Department / Unit: Adult Inpatient Unit Psychiatr
Added 10 mins ago
SH
Health Care Aide
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Department / Unit: B5 - Medicine Non Teaching Unit
Added 10 mins ago
SH
Nurse 2 - Medicine NTU B5
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Department / Unit: B5 - Medicine Non Teaching Unit
Added 10 mins ago
FH
RN Supervisor, Medical Imaging
Fraser Health Authority
Abbotsford, BC
- $49.2 to $67.08 CAD / hour
- Part-time
Oversees clinical patient care of the unit by monitoring the standards of care and acting as a staff resource for resolving patient care problems. Problem solves day-to-day clinical and…
Added 10 mins ago
SH
Registered Nurse (N2) - Surgery Resource Team
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Manager Health Services, and while demonstrating a commitment to the Mission, Values and Management Philosophy of St. Boniface Hospital, the Registered…
Added 10 mins ago
UO
Manager, Community and Partnerships - Hunter Hub
University of Calgary
Calgary, AB
- Full-time
The Hunter Hub for Entrepreneurial Thinking (Hunter Hub) under the Office of the President invites applications for a Manager, Community and Partnerships. This Full-time Fixed Term position…
Added 10 mins ago
SA
Case Reviewer- Clinical Resource Utilization Management (CRUM)- Temporary Full Time
Sault Area Hospital
Sault Ste. Marie, ON
- Full-time
Reports to the Manager of Clinical Resource Utilization Management (CRUM) with matrix reporting to the Patient Care Manager of their assigned unit(s).
Added 10 mins ago
AC
IT Infrastructure Project Manager
Amphenol Communications Solutions
Markham, ON
- Full-time
Amphenol's High Speed IO Connectors and OverPass Solutions Business Unit is a market leader in high-speed, high-bandwidth interconnect solutions used in servers, storage, networking…
Added 10 mins ago
AC
Senior Technical Sourcing Specialist (Engineering Background)
Amphenol Communications Solutions
Markham, ON
- Full-time
Amphenol's High Speed IO Connectors and OverPass Solutions Business Unit is a market leader in high-speed, high-bandwidth interconnect solutions used in servers, storage, networking…
Added 11 mins ago
T
Engineer I
TD
Toronto, ON
- Full-time
Identify and recommend opportunities to enhance productivity, effectiveness and operational efficiency of the business unit and/or team
Added 11 mins ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Toronto, ON · Scarborough-Eglinton Thrift Store
- Part-time
Location of the position will be at 1921 Eglington Avenue E, Unit 7, Scarborough, ON, M1L 2L6
Added 41 mins ago
CN
Sr. Safety Advisor (6 Months)
Civeo North America
AB · Alberta, Canada
- Full-time
Reporting to the Safety Manager, this role is responsible for developing and presenting comprehensive overviews of positions within the general operations of Civeo’s business units, with a…
Added 41 mins ago
FH
Clinician, Wound and Skin Care
Fraser Health Authority
Surrey, BC
- $49.2 to $67.08 CAD / hour
- Other
…practice and recommending changes to existing standards to the…
Added 41 mins ago
FH
Nurse Clinician, Skin & Wound Care
Fraser Health Authority
Chilliwack, BC
- $49.2 to $67.08 CAD / hour
- Other
…activities. The Nurse Clinician performs their duties with a unit, hospital, program and/or regional focus and may be required to work at multiple sites across Fraser…
Added 41 mins ago
Manager, Engineering and Design
Orano
Saskatoon, SK
Added 56 mins ago
TU
Marketing and Communications Specialist, SHCS - Okanagan
The University of British Columbia
Kelowna, BC
- $7,158.42 to $10,292.25 CAD / month
- Full-time
…communications strategies, campaigns and projects that support unit objectives, increase awareness and engagement, and contribute to the student and campus experience. Working directly with…

Newcomer Women's Services Toronto

Intake Coordinator - Admin Support (OBTP)

Toronto, ON, Canada

Hourly rate: $ 24.54 · Full-time

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Job details

Pay: Hourly rate: $ 24.54
Job type: Full-time
Apply by: Nov 25, 2026
Experience: 2 years’ experience in a community services environment or a related field
Working hours: 37.5 hours per week
Posting language: English
Posted: Oct 26, 2026

Original job description

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Intake Coordinator - Admin Support (OBTP)

Ontario Bridging Training ProgramsFull TimeToronto, ON$24.54 CAD per hour

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Position Title: Intake Coordinator - Admin Support (OBTP) (Leave Coverage)

Location: 245 Fairview Mall Drive, Unit 201, North York, ON, and with the possibility of working at any of our other locations.

Vacancy: Existing

Vacancy number: OBTP - 0007

Number of openings: 1

Hourly rate: $ 24.54

Hours: 37.5 hours per week, Full-time, In- person, 8:30pm - 5pm

Classification: Temporary - Full Time, up until November 2027 (Extended Leave Coverage)

Application Deadline: October 31, 2026, 11:59 PM EST

Position Summary

As a member of the Bridging Training Program Team, you will be involved in providing support to all service users of Newcomer Women’s Services Toronto (NEW). The Coordinator is the first point of contact for the organization and will assist in carrying out the administrative operations for all programs and services delivered from our Fairview location and in accordance with the standards set out by the organization and its funders.

The Intake Coordinator is responsible for efficiently and accurately answering enquiries on the phone and in person to new and existing clients, as well as providing general information in a warm professional manner ensuring customer service satisfaction at all times. In addition, the position is responsible for providing administrative support to staff ensuring that schedules are managed and data entries are entered in a timely manner. The Coordinator is also responsible for coordinating activities related to intake, customer service and employer accounts in CAMS, etc. The role will maintain contact with clients through intake and referrals and provide administrative support including filing and ensuring that schedules and databases have accurate information and are managed efficiently. The Coordinator will notify customers of new workshops and services. As well, the incumbent will work as part of the team to manage new and dormant files. The Coordinator will manage the resources in the reception by replenishing and ensuring they are current and reflect the needs of customers.

Duties & Responsibilities

Manage the front desk at the reception answering telephone and walk-in queries, accurately and efficiently by adhering to the agency’s customer service standards. The standards are defined as a level of quality service that meets or exceeds the expectations of the client according to the stated accountabilities for answering all inquiries
Support the all programs staff by acting as an agency triage by assessing client needs and providing accurate internal program referrals
Provide initial information about agency programs and services
Book clients for Intake appointments, information sessions and workshops by collecting tombstone information to ensure appropriate service and to reduce over booking. In addition, enter information into data management systems (CAMS and Internal OS) by collecting basic information to ensure appropriateness and for statistics
Maintain records of transactions and contacts with clients. In addition, enter and update client profiles into the organization’s database.
Provide clients with reminder notice to the sessions to ensure their participation.
Assist with scheduling appointments for all programs and services
Prepare file folders for case management and maintain an adequate supply of intake and assessment forms
Manage the file distribution process by ensuring that files assigned for case management are reflective of available employment consultants, and that files for unavailable (vacation, sick) staff are reassigned, in order to reduce client’s wait time
Prepare forms and enter employer and data in an error free manner and maintain the databases
Identify and address client issues through active listening and respond in a timely manner.
Assist with mail distribution both incoming and outgoing as well as ensure adequate supply of postage stamps for prompt delivery
Responsible for ordering office supplies and tracking inventory in an efficient way and Liaising with organizations suppliers/vendors as assigned
Provide Intake/statistical reports in order to ensure efficiency and track progress in service delivery
Actively listen to client issues and work with the team to address them and find resolution in a timely manner
Assist with outreach and marketing to promote the products and services of the organization to increase awareness and attract new customers
Ensure client satisfaction through maintaining ongoing, effective communication with clients, partners, and the community
Submit monthly Intake activity report to the Manager
Submit weekly operational report of Intake to the Manager
Other duties/tasks might be assigned by the Manager

Team Contributions and Expectations

Committed to the contribution toward program targets and outcomes as defined by the funders upholding organization’s mission/vision
Participate in training of new staff, practicum students and volunteers as required
Attend workshops and training as recommended by NEW
Take an active role in the upkeep of staff areas and offices
Participate on committees as needed

POSITION MINIMUM QUALIFICATION

Community College diploma in Business Administration
2 years’ experience in a community services environment or a related field
Knowledge of the newcomer settlement and Employment Ontario sectors with a good understanding of challenges faced by prospective immigrants, newcomers to Canada, women, and youth
Able to provide services and support to ensure the administrative functions of the office are running smoothly with ability to manage the front desk reception
Knowledge of community and government services
Organizational skills to manage and coordinate resources
Organized and tidy to maintain efficiency in the flow of information and an aesthetically pleasing work area
Able to work under pressure with competing demands and duties within tight timelines
Above average working knowledge of Windows environment including Word, Excel and Outlook and ability to provide computer troubleshooting
Strong interpersonal skills, cultural sensitivity and awareness as well as political acuity in order to interact with people from diverse backgrounds and other stakeholders
Exceptional patience, language sensitivity, client sensitivity and mature judgment including managing confidentiality
Well developed communication (written and verbal) creative problem-solving skills
Team player who is also able to take initiative

Apply Now

If you’re passionate about leveraging your skills to make a social impact, we’d love to hear from you!

Newcomer Women’s Services Toronto is an equal opportunity employer and encourages applications from women, newcomers, and underrepresented groups.

Note: Accommodations are available upon request for all aspects of the selection process. Please inform us of any needs in advance.

Disclaimer: Artificial Intelligence (AI) tools will not be used in the screening, evaluation or selection of candidates. All applications are reviewed and assessed by our hiring team.

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More about this job

Responsibilities

Manage reception and respond to client inquiries, assess needs, coordinate intake appointments and referrals, and maintain accurate client records in CAMS and internal systems. Provide administrative support to program staff, manage files and office supplies, prepare intake reports, and help resolve client issues while promoting the organization’s services.

Requirements

A community college diploma in Business Administration and at least two years of experience in community services or a related field are required. Candidates should understand newcomer settlement and Employment Ontario services, have strong organizational, communication, and interpersonal skills, and be proficient with Windows, Word, Excel, and Outlook.

Skills

Front Desk Reception
Client Intake
Customer Service
Appointment Scheduling
Data Entry
Database Management
Client Referrals
File Management
Report Preparation
Microsoft Word
Microsoft Excel
Microsoft Outlook
Communication
Active Listening
Problem-Solving
Inventory Management

Visa sponsorship

Not detected in the job text

Keywords

CAMS
Internal OS
Microsoft Windows
Microsoft Word
Microsoft Excel
Microsoft Outlook
Client Intake
Newcomer Settlement
Employment Ontario
Community Services
Front Desk Reception
Customer Service
Client Referrals
Appointment Scheduling
Data Entry
Database Management
File Management
Intake Reporting
Employer Accounts
Outreach
Marketing
Office Administration
Inventory Management
Confidentiality
Cultural Sensitivity
Active Listening
Problem-Solving

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