Lancement Agent
- Toronto, ON, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Newrest is a global leader in catering and related services for the aviation sector. With a commitment to operational excellence, innovation, and customer satisfaction, we are looking for a Lancement Agent to join our team and support our airline catering operations.
Position Summary
As a Lancement Agent, you will be responsible for coordinating and ensuring the accuracy of all information related to flights, billing, and client orders. You will act as a key link between the production departments and our airline clients to ensure seamless operations and exceptional service delivery
Responsibilities
Specialist in out-of-home catering in 54 countries, and the only player to intervene in all sectors of catering and related services, Newrest is one of the world leaders in multi-sector catering.
Our 36,000 committed and talented employees do what is necessary to offer consumers balanced, diversified and tasty meals while scrupulously respecting hygiene and food safety standards.
Position Summary
As a Lancement Agent, you will be responsible for coordinating and ensuring the accuracy of all information related to flights, billing, and client orders. You will act as a key link between the production departments and our airline clients to ensure seamless operations and exceptional service delivery
Responsibilities
- Manage billing for airlines customers
- Input in WINREST the loading factors for each airline according to clients requests
- Check that the delivery notes are correctly filled in & make sure they are sent to the accounting department for processing in timely manner
- Ensure that the flights are visible & registered accurately on the computer software
- Consistently check, validate, and control the accuracy & conformity of the information you handle
- Ensure the proper transmission of information about the production plan and flight schedules of through the dedicated company computer software, WINREST
- Input received orders into the computer system (orders are received via email, fax, other IT communication tools ...)
- Follow contractual procedure for each customer and the daily turnover & the production projection for the various airlines departments
- Coordinate & ensure transmission of all orders modifications or schedule modification to different departments
- Ensure that checked flights are validated on a daily basis & the day prior to the flight departure as well
- Validate & Control that all adjustments are completed, communicate with all departments
- Conduct daily transmission of documents required for the operations: delivery note, track sheet, check sheet, instructions
- Maintain constant business & commercial relationship with our clients
- Provide the day prior to the flight departure all the layout with the distribution plan and printed labels for each flight
- Share the new procedures and updated information provided by the airlines to the drivers and the different production departments (bond, cutlery, food production, etc. )
- Control the CID for Jazz airline operation in coordination with the Handling Teams, on a daily basis
- Ability to pass all required airport security clearance for Purple Pass / RAIC
- Ability to read in English, write in English, speak in English
- Good knowledge of HACCP
- Ability to handle pressure in a fast paced environment
- Ability to work mornings, evenings, weekends (depending on assigned shift)
- Ability to work in a fast paced environment
- Attention to detail
- Ability to work independently and as part of a team
- Ability to stand for long periods & to work in cold rooms for extended periods (below 50°F - 10°C)
- Attendance, diligence, punctuality, reliability
Specialist in out-of-home catering in 54 countries, and the only player to intervene in all sectors of catering and related services, Newrest is one of the world leaders in multi-sector catering.
Our 36,000 committed and talented employees do what is necessary to offer consumers balanced, diversified and tasty meals while scrupulously respecting hygiene and food safety standards.
More about this job
Responsibilities
The Lancement Agent coordinates flight information, billing, and client orders between production departments and airline clients. They ensure accurate data entry into the Winrest system and manage the transmission of production plans and flight schedules.
Requirements
Candidates must be able to pass airport security clearance and possess strong English communication skills. A good knowledge of HACCP and the ability to work in a fast-paced environment, including cold storage areas, is required.
Skills
- Billing
- Data entry
- Winrest
- Haccp
- Communication
- Attention to detail
- Flight scheduling
- Operational coordination
- Time management
- Problem solving
- Teamwork
- Security clearance
- Food safety compliance
Visa sponsorship
Not detected in the job text
Categories
- Food & Beverage
- Logistics
- Customer Service & Support
- Administrative
- Transportation
Keywords
- Aviation catering
- Winrest
- Billing
- Haccp
- Flight operations
- Data entry
- Production planning
- Airport security
- Raic
- Purple pass
- Customer service
- Logistics
- Food safety
- Inventory management
- Supply chain