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Added 16 mins ago
Senior Manager, Talent Acquisition Performance & Business Management
TD
Toronto, ON
Full-time
Proactively monitor the end-to-end TA process, agent and recruiter performance, recruiter behaviors, process and control adherence, and delivery against service-level agreements to identify…
Added 16 mins ago
Administrative Assistant
Jobright.ai
Canada
Full-time
Jobright is an AI-powered job search agent that guides and simplifies the job search process. The Administrative Assistant provides organized support for team coordination, records and…
Added 16 mins ago
Product Development Specialist
Forward Insurance Managers Ltd.
Vancouver, BC · Greater Vancouver Metropolitan Area
Full-time
Forward Insurance Managers Ltd. is a Canadian InsurTech Managing General Agent (MGA) partnering with brokers and insurers to deliver specialized coverage solutions. We are seeking a…
Added 34 mins ago
Guest Services Agent
Red Mountain Resort
Rossland, BC
$18.25 to $19.5 CAD / hour
Temporary
The Guest Services Agent is a key member of our front-line team and serves as a primary point of contact for guests throughout their stay. This role is responsible for the day-to-day…
Added 34 mins ago
Contact Center Credit Card Representative (Sales and Service Specialist) -12 Months Contract
CIBC
Halifax, NS
Full-time
As a Contact Centre Specialist II, Cards you will assist clients with their credit cards operations and inquiries, identify their needs, and proactively suggest solutions to help them…
Added 48 mins ago
Agent, Client Service and Administration
iA Financial Group (Industrial Alliance)
Montreal, QC
Temporary
As a Agent, Client Service and Administration, you will play a key role in processing client requests and transactions while helping to deliver an outstanding customer experience.
Added 49 mins ago
Senior Fire Engineer
Hatch
Mississauga, ON
…globe. With expertise in sustainable studies, asset building and operations, and industry-leading efficiencies, our best-in-class team leverages methodologies, governance and systems that…
Added 49 mins ago
Resident Manager (Live-In) - Toronto
Sterling Karamar Property Management
Toronto, ON
$38,000 to $40,000 CAD / year
Full-time
…standards of safety, high quality customer service and efficient…
Added 1 hour ago
Lancement Agent
Newrest
Toronto, ON
Full-time
…innovation, and customer satisfaction, we are looking for a Lancement Agent to join our team and support our airline catering…
Added 1 hour ago
Co-Founder & CEO - AI Healthcare Revenue Recovery
FutureSight
Canada
Part-time
…owners, revenue cycle leaders at health systems, and even digital operations leaders at major insurance companies. The dysfunction we uncovered is staggering, creating a massive opportunity…
Added 1 hour ago
Co-Founder & CEO - AI E-commerce Operations System
FutureSight
Canada
Full-time
Omnex replaces this fragmented workflow with an autonomous, multi-agent AI workforce. Instead of giving sellers another dashboard, Omnex continuously understands the business, reasons…
Added 1 hour ago
Marketing Engineer & Director of AEO
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Toronto, ON
Full-time
Design and manage production agents that support search visibility, content intelligence, technical QA, SERP analysis, AI answer monitoring, internal linking, schema validation, and…
Added 1 hour ago
Customer Service Representative
Cardinal Sales Inc
Woodbridge, ON
Full-time
Company Description Cardinal Sales Inc. is a manufacturing agent specializing in the representation and distribution of commercial plumbing products, serving as a key link between clients…
Added 1 hour ago
Guest Service Agent- Mat Leave Coverage
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Saskatoon, SK
First impressions count, right? We think so too! The Guest Service Agent is the face of our hotels. You're a people-pleaser who loves to go above and beyond to exceed the needs of our…
Added 1 hour ago
Agent Méthodes
Groupe DCM
Montreal, QC · Greater Montreal Metropolitan Area
Full-time
Assurer le support technique aux opérations de l'usine;
Added 1 hour ago
Staff Platform Engineer - Materia AI
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Toronto, ON
Full-time
Collaboration and Leadership: Set up the necessary processes and documentation to support a team of 150+ product managers, researchers, and engineers. Align with product, development, and…
Added 1 hour ago
Customer Support Specialist
Cleer
Ottawa, ON
Full-time
As an Insurance Operations Specialist, you'll review automated breakdowns before they reach offices, call insurers yourself when an agent can't complete a call, and investigate issues…
Added 2 hours ago
Stage - Superviseur COOP-Hiver 2027 | Internship - COOP supervisor – Winter 2027
RTX
Longueuil, QC
Full-time
…collaboration avec le superviseur (assurer la fluidité des opérations au quotidien, assigner les tâches, agir en tant que personne ressource pour le département, appliquer les règles de la…
Added 2 hours ago
Royal Service Agent - Full Time
Fairmont Hotels & Resorts
Vancouver, BC
Full-time
As a Royal Service Agent, you’ll be one of the primary points of contact for our guests throughout their stay, providing warm, personalized and efficient service by phone, text, email and…
Added 2 hours ago
Customer Service Agent - YXL
The Talent Team at Perimeter Aviation
Sioux Lookout, ON
The Customer Service Agent is responsible for positive, friendly and prompt customer service, ensuring that all customers/passengers visiting the check-in counter with inquiries and/or…
Added 2 hours ago
Senior Business Systems Engineer - Integrations & AI
Lyft
Toronto, ON
…deliver measurable outcomes. You'll work across IT, people operations, marketing, sales, finance, legal, and procurement to architect AI-first solutions that solve complex business…
Added 2 hours ago
Agent, Comptes en Fiducie et Commissions (contrat d'1 an) / Trust Accounts and Commissions Agent (1 year contract)
PEAK Financial Group
Montreal, QC
Full-time
We are looking for an agent to support the Trust Accounts & Commissions team. In this role, you will contribute to daily reconciliations, advisors’ commission processing, and compliance…
Added 2 hours ago
Observability Engineer (KUBERNETES & CONTAINERS, GITOPS & AUTOMATION, QUERY LANGUAGES, CLOUD & INFRASTRUCTURE)
Apptoza Inc.
Toronto, ON
Contract
…observability data • Implement Model Context Protocol (MCP) for AI agent integration with observability platforms AUTOMATION & PLATFORM…
Added 3 hours ago
Stage : Superviseur COOP-Hiver 2027 | Internship - COOP supervisor – Winter 2027
RTX
Longueuil, QC
Full-time
…collaboration avec le superviseur (assurer la fluidité des opérations au quotidien, assigner les tâches, agir en tant que personne ressource pour le département, appliquer les règles de la…
Added 3 hours ago
Senior Software Engineer, Internal Tools
Tubi - Canada
Toronto, ON
…from developer resources to production-grade AI for business operations. We are the group responsible for turning AI from an experiment into an operating capability: training,…

Newrest

Lancement Agent

Toronto, ON, Canada

Job type: Full-time
Apply by: Mar 20, 2027
Posting language: English
Posted: Sep 21, 2026

Apply About employer

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Original job description

Newrest is a global leader in catering and related services for the aviation sector. With a commitment to operational excellence, innovation, and customer satisfaction, we are looking for a Lancement Agent to join our team and support our airline catering operations.

Position Summary

As a Lancement Agent, you will be responsible for coordinating and ensuring the accuracy of all information related to flights, billing, and client orders. You will act as a key link between the production departments and our airline clients to ensure seamless operations and exceptional service delivery

Responsibilities

Manage billing for airlines customers
Input in WINREST the loading factors for each airline according to clients requests
Check that the delivery notes are correctly filled in & make sure they are sent to the accounting department for processing in timely manner
Ensure that the flights are visible & registered accurately on the computer software
Consistently check, validate, and control the accuracy & conformity of the information you handle
Ensure the proper transmission of information about the production plan and flight schedules of through the dedicated company computer software, WINREST
Input received orders into the computer system (orders are received via email, fax, other IT communication tools ...)
Follow contractual procedure for each customer and the daily turnover & the production projection for the various airlines departments
Coordinate & ensure transmission of all orders modifications or schedule modification to different departments
Ensure that checked flights are validated on a daily basis & the day prior to the flight departure as well
Validate & Control that all adjustments are completed, communicate with all departments
Conduct daily transmission of documents required for the operations: delivery note, track sheet, check sheet, instructions
Maintain constant business & commercial relationship with our clients
Provide the day prior to the flight departure all the layout with the distribution plan and printed labels for each flight
Share the new procedures and updated information provided by the airlines to the drivers and the different production departments (bond, cutlery, food production, etc. )
Control the CID for Jazz airline operation in coordination with the Handling Teams, on a daily basis
Ability to pass all required airport security clearance for Purple Pass / RAIC
Ability to read in English, write in English, speak in English
Good knowledge of HACCP
Ability to handle pressure in a fast paced environment
Ability to work mornings, evenings, weekends (depending on assigned shift)
Ability to work in a fast paced environment
Attention to detail
Ability to work independently and as part of a team
Ability to stand for long periods & to work in cold rooms for extended periods (below 50°F - 10°C)
Attendance, diligence, punctuality, reliability

About Newrest

Specialist in out-of-home catering in 54 countries, and the only player to intervene in all sectors of catering and related services, Newrest is one of the world leaders in multi-sector catering.

Our 36,000 committed and talented employees do what is necessary to offer consumers balanced, diversified and tasty meals while scrupulously respecting hygiene and food safety standards.

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More about this job

Responsibilities

The Lancement Agent coordinates flight information, billing, and client orders between production departments and airline clients. They ensure accurate data entry into the Winrest system and manage the transmission of production plans and flight schedules.

Requirements

Candidates must be able to pass airport security clearance and possess strong English communication skills. A good knowledge of HACCP and the ability to work in a fast-paced environment, including cold storage areas, is required.

Skills

Billing
Data entry
Winrest
Haccp
Communication
Attention to detail
Flight scheduling
Operational coordination
Time management
Problem solving
Teamwork
Security clearance
Food safety compliance

Visa sponsorship

Not detected in the job text

Keywords

Aviation catering
Winrest
Billing
Haccp
Flight operations
Data entry
Production planning
Airport security
Raic
Purple pass
Customer service
Logistics
Food safety
Inventory management
Supply chain

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