PRIMARY FUNCTION:
- Improve quality processes and testing as they apply to the production and quality of wire and cable products to ensure the highest quality at a competitive cost
- Gather, manipulate and use technical data and analysis to identify and resolve quality issues
AREAS OF RESPONSIBILITY:
- Responsible for performing laboratory testing and quality control activities to ensure raw materials, in-process products, and finished products meet established quality, safety, and regulatory requirements.
- Performs laboratory (dimensional, physical, mechanical) testing of cable products in accordance with CSA, UL standards and customer specifications.
- Prepares and issue Certified Test Reports (CTR) based on customer requirements.
- Identify and report out-of- specification or quality abnormalities test results to QA management.
- Conduct in-process inspections, spot checks and finished-product audits and provides timely feedback to Production.
- Analyze laboratory test results, weight-audit, and product statistical data to monitor product quality performance and trends.
- Support product development and trial runs through scheduled testing and timely feedback to Production, PVC, and Engineering teams.
- Inspect incoming materials and approve release or initiate NCMRs for non-conforming materials.
- Support NCMR disposition, corrective actions, and close-out activities.
- Develop quality standards, SOPs, work instructions, and test methods based on CSA/UL standards and customer specifications.
- Prepare Inspection and Test Plans (ITPs) in accordance with applicable standards (CSA, UL) and customer requirements.
- Perform testing during customer witness inspections and CSA/UL surveillance audits.
- Lead root-cause analysis (RCA) using statistical tools and recommend corrective actions to reduce defects.
- Investigate customer complaints and supplier quality issues and recommend corrective actions.
- Implement product containment for quality issues and customer complaints.
- Maintain laboratory cleanliness, laboratory equipment calibration, and records.
- Support internal and external audits by providing accurate laboratory documentation.
- Maintain sample retention and traceability in accordance with quality requirements.
- Follow laboratory safety procedures for chemical handling, storage, and disposal.
- Support Quality Engineer in developing Quality Control Plans and applying quality tools.
- Support the implementation of quality improvement and operational plans.
- Provide support to production operator in demonstrating correct test inspection.
- Perform other quality-related duties as assigned.
EXPECTED RESULTS:
- Improvements to product quality by following Nexans standards
- Continuous quality improvement using systems and cross functional team collaboration
- Long term problem solving support, supplementing training, and documentation
REQUIRED SKILLS & QUALIFICATIONS:
- A graduate of any Engineering course (preferably electrical or electronics) with minimum of 4-5 years relevant experience working in a manufacturing environment
- ASQ Certified Quality Engineer (CQE) or equivalent
- Has Six Sigma Green Belt Certification (black belt is an asset)
- Has ISO 9001 Lead auditor or ISO 9001 Internal auditor certification
- In-depth knowledge on Quality tools, Statistical Process Control (SPC), cpk, FMEA, PQP, QCP, Fishbone/Ishikawa, 5 Why Analysis, 8D principles, PDCA
- Strong understanding of CSA and UL standards
- Strong data analytical skills
- Excellent communication skills
- Strong Quality Laboratory background (background in cable industry is an asset)
- Shows strong initiative and adaptable to change and detail-oriented
- Has a capability to understand customers' requirements and constraints (internally and externally)
- Has a capability to objectively assess the degree of compliance to a referential or standard for a process or activity
