Customer Service/Sales Representative
- Longueuil, QC, Canada
- Saint-Hubert, Montérégie, Canada
$23 to $26 CAD / hour · Full-time
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Job details
- Pay
- $23 to $26 CAD / hour
- Job type
- Full-time
- Posting language
- English
- Posted
Original job description
We’re hiring at NexOne for a Customer Service & Inside Sales (Bilingual), full-time, located at Saint-Hubert.
📍 Job Details
- Location: Saint-Hubert, Québec (near Quartier DIX30)
- Rate: CAD $23-$26/hour + Commissions $
- Type: Full-time
- Start: As soon as you’re ready
💼 What You’ll Be Doing
- Provide fast, professional solutions to client inquiries via phone, email, chat
- Maintain up-to-date knowledge of our products, services, and promotions
- Document requests in our support system and route them appropriately
- Create informative self-help content (written & video) for our community
- Assist brokerage implementations with a specialist as needed
- Develop new business and renewals - make recurring client calls, build lasting relationships
- Promote and propose our training courses
- Analyse client business needs and propose complementary solutions
✅ What We’re Looking For
- Excellent communication skills in French & English, spoken + written
- Experience with customer support via phone/email
- Ability to identify opportunities, generate leads, cross-sell
- Strong prioritization skills & result-driven mindset
🎯 Bonus If You Have:
- Familiarity with multiple operating systems (Win 10, macOS, Android, iOS)
- Experience learning new software and training others
- Knowledge of major web browsers (Edge, Firefox, Chrome, Safari)
- Experience with help-desk and electronic communication tools
🤝 Why NexOne?
We’re a fast-growing company in the real-estate tech space, offering a full suite of tools for brokers & agencies across Canada and beyond. Our offices are conveniently located (with free parking!), and we value work-life balance with team-BBQs and holiday dinners.
📧 Ready to join us?
Send your resume by applying today, we’ll move fast and look forward to meeting you!
More about this job
Responsibilities
You will provide professional client support via multiple channels while maintaining product knowledge and documenting requests. Additionally, you will drive business growth by identifying sales opportunities, managing renewals, and assisting with brokerage implementations.
Requirements
Candidates must be bilingual in French and English with proven experience in customer support and sales. Strong prioritization skills and the ability to learn new software and technical tools are essential for this role.
Skills
- Customer support
- Inside sales
- Lead generation
- Cross-selling
- Communication skills
- Bilingualism
- Technical troubleshooting
- Software training
- Relationship management
- Documentation
- Time management
- Result-driven mindset
Benefits
- Free parking
- Team-BBQs
- Holiday dinners
Visa sponsorship
Not detected in the job text
Categories
- Customer Service & Support
- Sales
- Technology
Keywords
- Customer Service
- Inside Sales
- Real-estate tech
- Bilingual
- Lead generation
- Cross-selling
- CRM
- Help-desk
- Windows 10
- macOS
- Android
- iOS
- Web browsers
- Technical support
- Client relations
- Software implementation