Project Engineer - Vancouver or Kelowna

Project Engineer

NextGen Automation | Managed IT Services

Location: Western Canada
Employment Type: Full-Time

Join the NextGen Team!

At NextGen Automation, we're passionate about technology, delivering exceptional customer experiences, and building a team of incredible people who do incredible things.

As one of Western Canada's growing providers of Managed IT, Cybersecurity, and Managed Print solutions, we support businesses of all sizes with the technology they need to succeed.

We're looking for an experienced and motivated Project Engineer to join our Managed IT Services team. If you enjoy solving complex technical challenges, implementing new technologies, and seeing projects through from start to finish, we'd love to hear from you!

About the Role

As a Project Engineer, you'll play a key role in delivering technology projects for our customers. From infrastructure upgrades and cloud migrations to network deployments and cybersecurity implementations, you'll be responsible for the hands-on technical work that brings our customers' technology environments to life.

You'll collaborate with our Project Manager, Service Desk, Centralized Services, and Client Success teams to deliver reliable, secure, and well-documented solutions.

This is a hands-on technical role for someone who enjoys variety, takes ownership of their work, and thrives in a collaborative, fast-paced Managed Services Provider (MSP) environment.

What You'll Be Doing

Technical Projects & Implementations

• Deploy, configure, and migrate servers, networks, workstations, and cloud environments.
• Implement Microsoft 365, Azure, Entra ID, Intune, and related Microsoft technologies.
• Perform infrastructure upgrades, server migrations, Microsoft 365 tenant migrations, and hardware refresh projects.
• Install and configure firewalls, switches, wireless networks, VPNs, and other networking equipment.
• Deploy cybersecurity, endpoint protection, backup, and disaster recovery solutions.
• Troubleshoot and resolve complex technical challenges throughout project implementations.

Project Delivery & Collaboration

• Work alongside the Project Manager to execute projects within established timelines and scope.
• Participate in technical discovery, implementation planning, and project preparation.
• Identify technical risks, dependencies, and opportunities to improve project outcomes.
• Communicate project progress, challenges, and technical requirements with internal teams and customers.
• Coordinate technical activities and minimize disruptions during customer implementations.

Documentation & Quality

• Ensure implementations follow NextGen's technical standards and best practices.
• Maintain accurate technical documentation, configurations, and implementation records in IT Glue and other platforms.
• Test and validate solutions before completing project deliverables.
• Ensure successful handoffs to our Service Desk and Centralized Services teams.
• Contribute to improving and standardizing deployment procedures, automation, and technical processes.

What You Bring to the Team

• 3–5+ years of experience in IT infrastructure, systems administration, or technical project implementation.
• Strong experience with Microsoft 365, Active Directory, Entra ID, Windows Server, and related technologies.
• Hands-on experience with networking, including firewalls, switches, VLANs, VPNs, and wireless infrastructure.
• Experience with virtualization technologies such as Hyper-V and VMware.
• Knowledge of Microsoft Azure and cloud infrastructure.
• Understanding of cybersecurity, backup, disaster recovery, and endpoint management.
• Experience performing system migrations, infrastructure deployments, and technology upgrades.
• Excellent troubleshooting, organizational, and problem-solving skills.
• Strong communication skills and the ability to work directly with customers.
• A proactive attitude, attention to detail, and a commitment to delivering quality work.

Bonus Points If You Have

• Previous experience working for a Managed Services Provider (MSP).
• Experience with ConnectWise Manage, IT Glue, and RMM platforms.
• Microsoft certifications in Azure, Microsoft 365, or related technologies.
• Experience with Ubiquiti networking, SentinelOne, Acronis, or Microsoft Intune.
• PowerShell scripting and automation experience.
• Experience managing or executing complex customer migrations and infrastructure projects.

What Makes You a Great Fit?

We're looking for someone who:

• Takes Ownership: You take pride in your work and see technical deliverables through to completion.
• Loves Technology: You're curious, enjoy learning, and get excited about implementing new solutions.
• Is a Problem Solver: You approach challenges with a solutions-focused mindset.
• Values Teamwork: You communicate openly, share knowledge, and support the people around you.
• Puts Customers First: You understand that great technology is only part of delivering an exceptional customer experience.
• Embraces Change: You're adaptable, organized, and comfortable working in a growing and evolving organization.

Why Join NextGen?

At NextGen, we're building something special. Our team is made up of talented, passionate people who believe in doing great work, supporting each other, and having fun along the way.

You'll have the opportunity to work with a wide range of customers, technologies, and projects while continuing to develop your technical expertise and grow your career.

We believe in giving our people the tools, support, and opportunities they need to succeed, while creating a workplace where collaboration, innovation, and continuous improvement are part of everyday life.

Our Core Values

• Be Supercool: Bring energy, positivity, and personality to everything you do and offer appreciation and support to your team.
• Think Customer First: Put our customers at the centre of our decisions.
• Act with Integrity: Do the right thing, every time.
• Be Dedicated:  Take pride in our work and follow through on our commitments.
• Stay Agile: Embrace change, be curious and find better ways to get things done.

Ready to Do Something Supercool?

If you're an experienced IT professional who loves implementing technology, solving problems, and delivering exceptional results, we'd love to meet you.

Apply today and become part of the NextGen Automation team!