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ANALYST, BUSINESS INTELLIGENCE AND PERFORMANCE MEASUREMENT
- Montreal, QC, Canada
Full-time
This opening has closed.
The original listing is kept below for reference.
Job details
- Job type
- Full-time
- Closing date
- Posting language
- English
- Posted
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Archived listing. The details below describe a past opening.
Summary Of Duties
Supports the Business Intelligence Unit (BIU) by collecting, validating, integrating, analyzing and reporting on organizational, operational, audience and performance data from a variety of sources. Develops and maintains reports, dashboards and business-intelligence tools that support organizational reporting, performance measurement and KPI monitoring. Analyzes website traffic, user behaviour, audience acquisition, content performance and engagement trends, and prepares data-driven insights, indicators, summaries, analyses and reporting products that support performance measurement, audience understanding, organizational performance and planning.
Main Responsibilities
- Develops, maintains and continuously improves business-intelligence reports, dashboards, analytical tools and performance-measurement products.
- Collects, validates, analyzes and interprets organizational, operational, audience and performance data from multiple sources, identifying trends, variances and results across various business areas.
- Monitors and reports on trends, results and key performance measures across the organization.
- Produces regular, ad hoc and official reports, analyses and performance summaries for management and internal stakeholders.
- Ensures business-intelligence data, reports and reporting methodologies are documented, accurate, consistent and reliable.
- Identifies opportunities to improve reporting, data-visualization and BI tools.
- Monitors and analyzes performance across NFB digital platforms, social media, third-party platforms and other audience-engagement channels.
- Uses web analytics and other reporting tools to assess traffic, audience acquisition, user behaviour, content performance and engagement trends.
- Supports digital-measurement and tracking requirements, including tagging standards and data-collection protocols, to enable reliable performance reporting.
- Provides research, analysis and data-driven insights on audience, content, campaign, distribution and engagement performance, identifying trends, patterns, issues and areas requiring further investigation.
- Supports reporting across audience, revenue, customer, market, distribution, production and other organizational-performance areas.
- Monitors data quality and identifies opportunities to improve data integrity, consistency and reliability across reporting systems and data sources.
- Documents data definitions, methodologies, issues and resolutions to ensure transparency, traceability and efficient use of data.
- Identifies, investigates and resolves data-quality issues, and contributes to the implementation and continuous improvement of data-quality standards, governance practices and reporting processes.
- Bachelor’s degree in Business Administration, Data Analytics, Information Management or related field;
- Minimum of five (5) years’ experience in data analysis, business intelligence, reporting, marketing analytics, digital-media analytics or data management;
- Experience developing reports and dashboards using BI tools such as Power BI or equivalent;
- Strong working knowledge of Google Analytics, including the ability to retrieve, interpret and explain website, audience, traffic, acquisition and engagement data;
- Experience preparing analytical reports and presenting findings to management and business stakeholders;
- Knowledge of data modelling, data systems, data quality and reporting methodologies;
- Knowledge of Microsoft 365, Excel and collaboration tools;
- Bilingualism in the official languages (French and English), both orally and in writing.
- Initiative, autonomy, adaptability, sound judgment; strongly oriented toward collaboration;
- Strong analytical, problem-solving and critical-thinking skills;
- Excellent ability to synthesize, communicate and present complex information in a clear and accessible manner;
- Excellent ability to manage multiple tasks simultaneously, with a meticulous, structured and rigorous approach to work;
- Ability to establish good interpersonal relationships and to be effective in professional interactions.
The NFB is committed to building a skilled, diverse workforce that’s reflective of Canadian society. It promotes initiatives such as employment equity and encourages candidates to voluntarily indicate in their cover letter if they are a woman, a member of a First Nations group, Inuk, Métis, a person with a disability, or a member of a visible-minority group.
The NFB is also committed to developing inclusive, barrier-free selection processes and work environments. Feel free to advise us of any accommodation needs.
Please note that only applicants selected for an interview will be contacted.
More about this job
Responsibilities
Collect, validate, analyze, and report on organizational, operational, audience, and performance data from multiple sources. Develop and improve BI reports, dashboards, and measurement tools, while monitoring digital-platform performance and supporting reliable data quality and reporting practices.
Requirements
Requires a bachelor’s degree in Business Administration, Data Analytics, Information Management, or a related field, and at least five years of relevant experience. Candidates need experience with BI dashboards and reporting, strong working knowledge of Google Analytics, data quality and modeling knowledge, stakeholder presentation skills, Microsoft 365 proficiency, and oral and written fluency in English and French.
Skills
- Business Intelligence
- Data Analysis
- Dashboard Development
- Power BI
- Google Analytics
- Web Analytics
- Performance Measurement
- KPI Monitoring
- Data Visualization
- Data Quality Management
- Data Modeling
- Reporting
- Audience Analytics
- Critical Thinking
- Stakeholder Communication
- Microsoft Excel
Visa sponsorship
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Categories
- Data & Analytics
- Technology
- Marketing
- Creative & Media
- Government & Public Sector
Keywords
- Business Intelligence
- Business Intelligence Unit
- Power BI
- Google Analytics
- Microsoft 365
- Microsoft Excel
- Dashboards
- Data Analysis
- Data Analytics
- Data Modeling
- Data Quality
- Data Governance
- Performance Measurement
- Key Performance Indicators
- Web Analytics
- Audience Analytics
- Digital Media Analytics
- Website Traffic
- Audience Acquisition
- User Behavior
- Content Performance
- Engagement Trends
- Data Visualization
- Reporting Methodologies
- Data Collection Protocols
- Tagging Standards
- Marketing Analytics
- Data Integration
- Data Validation
- Stakeholder Reporting