Customer service representative jobs in Canada

Find customer service representative jobs across Canada. Choose a place, compare current openings and read the employer’s requirements.

Counted Nov 6, 2026

Hiring at a glance

View jobs

Open jobs: 3,543
Employers: 766

Advertised starting pay

Average starting payCAD / hour: $18.71Across 574 listings
Average starting payCAD / year: $48,302Across 91 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 1%30 listings
Hybrid: 6%217 listings
On-site: 93%3,291 listings

Not specified: <1% (5 listings)

Employers hiring include LCBO (516), Farm Boy Inc. (437), Circle K (293).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Customer service representative jobs in Canada

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Added 3 days ago
BS
Bilingual Customer Service Representative
Bilingual Source
Vaughan, ON
- $52,000 to $60,000 CAD / year
- Full-time
Bilingual Customer Service Representative (French and English Required)
Added 3 days ago
Customer Service Representative
U-Haul
Fredericton, NB
…in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a…
Added 3 days ago
M
Customer Service Representative
Motion
Calgary, AB
- Full-time
Under close supervision, the Customer Service Representative is responsible for
Added 3 days ago
Customer service representative - Carrefour de l'Estrie
Groupe Mach
Sherbrooke, QC
Added 3 days ago
GF
Customer Service Representative (Motivator) - Ajax Rossland and Salem
GoodLife Fitness
Rossland, BC · Ajax, ON · Salem, ON
- Part-time
Who is a Customer Service Representative (Motivator)?
Added 3 days ago
AW
Customer Service Representative
Arrow Workforce Solutions
Brampton, ON
- Full-time
Added 3 days ago
FB
Customer Service Representative
Farm Boy Inc.
Burlington, ON
- $18 CAD / hour
- Part-time
Added 3 days ago
T
Customer Service Representative
Torstaff
Vaughan, ON
- Full-time
Daily interaction with customer via phone, fax, and email for order preparation
Added 3 days ago
NI
Distribution Customer Service Representative
NFI Industries
Milton, ON
- Full-time
The Distribution Customer Service Representative carries out all customer service activities such as responding to inquiries, processing orders and receipts and handling complaints in a…
Added 3 days ago
GF
Customer Service Representative (Motivator) - New Club - Vaughan Assembly Park
GoodLife Fitness
Vaughan, ON
- Part-time
Who is a Customer Service Representative (Motivator)?
Added 3 days ago
Lead Customer Service Representative
Circle K
Moncton, NB
As a Lead Customer Service Representative, you will enjoy:
Added 3 days ago
CK
Customer Service Representative
Circle K
Elmsdale, NS
- Part-time
As a Customer Service Representative, you will enjoy:
Added 3 days ago
GP
Customer Service Representative
Genuine Parts Company
Calgary, AB · UAPINC
- Full-time
Under close supervision, the Customer Service Representative is responsible for
Added 3 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- $18 CAD / hour
- Part-time
Added 3 days ago
SC
Customer Service Representative
Speedy Cash Payday Advances
Prince George, BC
- Full-time
…a team, to create a rewarding workplace and deliver amazing customer service, then look no further, Speedy Cash is the place for…
Added 3 days ago
EM
Customer Service Representative - Deer Lake Airport
Enterprise Mobility
Deer Lake, NL
- Full-time
The Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Assistance Representative Sr (CAR Sr). The Customer Assistance Representative Sr (CAR Sr) will provide…
Added 3 days ago
AP
Customer Service Representative
ArcelorMittal Produits longs Canada
Hamilton, ON
- Full-time
Do you want to play a key role in our business operations and deliver an exceptional customer experience in a dynamic environment? The Customer Service Representative position could be the…
Added 3 days ago
TM
Customer Service Representative
thyssenkrupp Materials NA
Concord, ON
- Full-time
Provides customer service and sales support to the supplier base and internal company end-users.
Added 3 days ago
EA
Customer Service Agent
Executive Aviation
Prince George, BC
- Full-time
In Prince George you will be a part of an amazing team of customer service specialists who work together to provide exemplary service. Would you say that going above and beyond is in your…
Added 3 days ago
Customer Service Agent
CityofOttawa
Ottawa, ON
Added 3 days ago
B
Customer Service Representative
BMO
Winnipeg, MB
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 3 days ago
BC
Client Service Representative
BFL CANADA
Waterloo, ON
- Full-time
Added 3 days ago
B
Customer Service Representative
Brunel
Toronto, ON · Etobicoke, ON
- $70,000 to $75,000 CAD / year
- Full-time
Brunel is seeking a detail-oriented and service-focused Customer Service Representative to support the complete customer order process from initial inquiry through delivery and invoicing.…
Added 3 days ago
Overnight Customer Service Representative
Circle K
Fredericton, NB
As a Customer Service Representative, you will enjoy:
Added 3 days ago
U
Brokerage Customer Service Associate
UPS
Fredericton, NB
- Temporary
UPS is looking for a detail-oriented and customer-focused Customs Brokerage Associate to support our Brokerage and International operations team. In this role, you will facilitate customs…

NFI Industries

Distribution Customer Service Representative

8465 MOUNT PLEASANT WAY, Milton, ON, L9T 8W7, Canada

The base hourly pay rate for this posting is $25.00. · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: The base hourly pay rate for this posting is $25.00.
Job type: Full-time
Apply by: Nov 2, 2027
Posting language: English
Posted: Nov 2, 2026

Original job description

Overview

The Distribution Customer Service Representative carries out all customer service activities such as responding to inquiries, processing orders and receipts and handling complaints in a prompt, courteous and effective manner. Other responsibilities include answering/routing telephone calls, greeting visitors, scheduling and other clerical duties as directed by Customer Service Supervisor or Office Manager.
Responsibilities

Interacts in a good working relationship with customers by responding to all inquiries and complaints concerning work orders, invoices, shipments, inventory counts, etc. in a courteous and effective manner
Processes and inputs all customer orders
Produces stock reports to check for product availability
Produces all related paperwork and necessary information required for customer work orders
Coordinates special and last minute shipping requests with the Traffic and Operations Departments, expediting any order as necessary
Provides follow up with other departments to ensure service standards are being met
Assures proper invoicing of accounts by verifying computer generated invoices
Prepares shipping and tracing information to customers as required
Maintains damage records and back order logs
Communicates customer feedback to management including any signs of dissatisfaction
Acts as a liaison between the warehouse and the customer in administration of the accounts and between the office and customers regarding invoicing and credit changes
Oversees all paperwork associated with orders and maintain the corresponding files
Maintains current and accurate procedure manual, which details the processing requirements for each account

Qualifications

HS diploma or equivalent required
Strong computer knowledge including MS Office applications
Basic typing skills
Familiarity with 10-key
Shipping software systems including UPS and Federal Express
Excellent oral and written communication skills
Excellent customer service skills
Must be able to work in varying facility conditions.
Ability and availability to work irregular or extended hours including nights, weekends and potentially holidays as needed

The base hourly pay rate for this posting is $25.00. The base hourly pay range is a guideline to provide our employees with market competitive pay, while allowing for flexibility to recognize and reward various levels of expertise, performance and tenure. The range listed is just one component of NFI's total compensation package for employees.

Canada Equal Opportunity/Disability Statement

NFI is an equal opportunity employer and is committed to a diverse and inclusive workforce. Accommodations are available upon request for candidates with disabilities taking part in all aspects of the selection process.

In compliance with Ontario and British Columbia’s pay transparency laws, and in an effort to promote transparency and equal pay for equal work, NFI provides salary/wage range and other information in job postings across all Canadian provinces and territories.

Profit Center

PC-6108

Apply About employer

More about this job

Responsibilities

The Distribution Customer Service Representative manages customer inquiries, processes orders, and handles complaints to ensure service standards are met. They also coordinate shipping requests, maintain accurate documentation, and act as a liaison between the warehouse and customers.

Requirements

Candidates must have a high school diploma or equivalent and strong computer skills, including proficiency in MS Office. The role requires excellent communication skills and the availability to work irregular or extended hours as needed.

Skills

Customer service
Order processing
Data entry
Inventory management
Invoicing
Shipping coordination
Microsoft Office
10-key
Communication
Clerical duties
Problem solving
Record keeping

Visa sponsorship

Not detected in the job text

Keywords

Distribution
Customer Service
Order Processing
Invoicing
Inventory
Shipping
Logistics
Warehouse
MS Office
10-key
UPS
Federal Express
Clerical
Data Entry
Administration
Traffic Department
Operations

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