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Added 3 mins ago
CH
Clinical Supervisor - Winnipeg/Portage La Prairie
CBI Home Health
Winnipeg, MB
- Full-time
The Clinical Supervisor will oversee and assist in the supervision of individual care for an assigned group of individuals receiving services to ensure high-quality outcomes and a…
Added 3 mins ago
HO
Desktop Consulting and Field Services Supervisor
House of Commons (Canada) / Chambre des communes (Canada)
Ottawa, ON
- Full-time
The House of Commons’ Digital Services and Real Property is currently looking to staff the Desktop Consulting and Field Services Supervisor position.
Added 3 mins ago
FL
Assistant Manager
Foot Locker
Surrey, BC
- Full-time
Help manage daily store operations including opening/closing, cash handling, and floor coverage.
Added 18 mins ago
FC
Operations Supervisor-1
FedEx Canada
Timmins, ON
- Part-time
This is a frontline supervisor position that supports the FedEx Express (FXE) Safety Above All Culture and manages specific day-to-day sort operations and assigned Cargo Handlers (CH) staff…
Added 18 mins ago
EC
Material Handler
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Surrey, BC
- Full-time
Inform the Supervisor of any inventory discrepancies and damaged/defective material that would impact customer service levels
Added 18 mins ago
AC
Account Director - Integrated
AIP Connect
Toronto, ON
- $100,000 to $120,000 CAD / year
- Full-time
…team members (including supporting and developing an Account Supervisor direct report). Integrated agency experience is mandatory; experiential marketing (XM) experience is a…
Added 18 mins ago
Customer service representative - Carrefour de l'Estrie
Groupe Mach
Sherbrooke, QC
Our Operations team in Montreal is expanding and we are looking for passionate talents to join our adventure! Being part of the MACH team means joining a team of over 450 members. We work…
Added 18 mins ago
Manager, Member Experience and Sales
Abilities Centre
Whitby, ON
Reporting to the Assistant Director, Business Operations, the Manager, Member Experience and Sales will support the Revenue Development Department in achieving its financial goals for…
Added 18 mins ago
Supervisor
JD Sports / Livestock / Size?
Nanaimo, BC
Our Retail team is looking for a Supervisor to join our JD Sports Woodgrove Centre location in Nanaimo, BC! Come join our quickly growing and developing team at JD Sports Canada. Main…
Added 18 mins ago
BC
Finish Skid Steer Operator - Construction
Blackline Civil
Edmonton, AB
- Full-time
Read grade stakes and follow site plans and supervisor direction
Added 18 mins ago
US
Fair Grounds Barista (Winter 2027)
UFV SUS
Abbotsford, BC
- Part-time
Report any customer feedback to the shift supervisor
Added 33 mins ago
NR
Production Supervisor
Nucor Rebar Fabrication
Canada
- Full-time
Vulcraft Canada is seeking qualified candidates for a FULL-TIME PRODUCTION SUPERVISOR in our MONTREAL,QUEBEC location.
Added 33 mins ago
TS
Operations Supervisor - Afternoon Shift
TalentSphere Staffing Solutions
Brantford, ON
- Full-time
Our client, an established manufacturing organization, is seeking an experienced Operations Supervisor to lead its afternoon shift. This individual will take ownership of shift performance,…
Added 33 mins ago
SC
Retail Print & Services Supervisor
Staples Canada
Bowmanville, ON
- Full-time
As a Print & Services Supervisor at Staples, you will lead a team to provide exceptional customer experiences, drive sales, and maintain operational excellence. Your passion for the…
Added 33 mins ago
SR
Retail Operations Supervisor
Staples Retail
Oakville, ON
- Full-time
As a Retail Operations Supervisor, you will play a pivotal role in driving sales and operational excellence. You will lead by example, providing engaging customer service that consistently…
Added 48 mins ago
FW
ACCOUNTING CLERK (SUDBURY)
Fisher Wavy Inc.
Sudbury, ON · Greater Sudbury Metropolitan Area
- Full-time
…will support the company’s daily accounting and administrative operations, including accounts receivable, accounts payable, general bookkeeping, payroll processing, and office…
Added 48 mins ago
EG
Career Opportunities: Fuel Bay Attendant (1693)
Equinox Gold Corp.
Grand Falls-Windsor, NL
- Full-time
Reporting to the Mine Operations Supervisor, the Fuel Bay Attendant is responsible for the safe and efficient operation of the fuel bay and the timely fueling of mobile equipment, light…
Added 48 mins ago
TO
Temporary Part-Time Operations Clerk (anticipated for up to 4 months)
Town of Whitby
Whitby, ON
- Part-time
Reporting to, and under the direction of the Supervisor of Corridor Management, the Part-Time Clerk (Operations) is responsible for providing administrative and communications support to…
Added 48 mins ago
W
Superviseur d'expédition - French
Wonderbrands
Longueuil, QC
- Full-time
Études postsecondaires un atout (gestion des opérations, administration des affaires, ingénierie, etc.).
Added 48 mins ago
T
Wind Technician, Melancthon 1
TransAlta
Guelph, ON
- Full-time
Support the daily operations and maintenance plan in alignment with the Supervisor’s business plan by driving operational performance, achievement of business results, and continuous…
Added 48 mins ago
GN
Restaurant Supervisor
Groupe Nordik
Winnipeg, MB
- Internship
…department/s. He/she also assists managers in the smooth running of operations and the establishment of standards and…
Added 48 mins ago
D&
Administrative Supervisor
Day & Ross
Brampton, ON
- Full-time
The PM Administration Supervisor is responsible for overseeing a team of Administrative Coordinators, setting performance objectives, evaluating performances, training and hiring as…
Added 48 mins ago
TH
Receiving Associate Full-Time - 7244 Huntsville
The Home Depot
Huntsville, ON
- Full-time
Reports to Department Supervisor of Receiving
Added 48 mins ago
AR
Porter
Atria Retirement Canada - Riverheights Terrace
Brandon, MB · MB-Brandon
- Full-time
Reports potentially unsafe conditions promptly to Supervisor.
Added 1 hour ago
RS
Forklift Operator - Weekdays
Ryder Supply Chain Solutions
Caledon, ON · CAN - Caledon ON
- Full-time
Under the responsibility of the Logistics Supervisor, the Material Handler I performs warehouse functions, which may include loading, picking, packing, shipping, receiving, forklift…

NFI Industries

Distribution Customer Service Representative

8465 MOUNT PLEASANT WAY, Milton, ON, L9T 8W7, Canada

The base hourly pay rate for this posting is $25.00. · Full-time

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Job details

Pay: The base hourly pay rate for this posting is $25.00.
Job type: Full-time
Apply by: Nov 2, 2027
Posting language: English
Posted: Nov 2, 2026

Original job description

Overview

The Distribution Customer Service Representative carries out all customer service activities such as responding to inquiries, processing orders and receipts and handling complaints in a prompt, courteous and effective manner. Other responsibilities include answering/routing telephone calls, greeting visitors, scheduling and other clerical duties as directed by Customer Service Supervisor or Office Manager.
Responsibilities

Interacts in a good working relationship with customers by responding to all inquiries and complaints concerning work orders, invoices, shipments, inventory counts, etc. in a courteous and effective manner
Processes and inputs all customer orders
Produces stock reports to check for product availability
Produces all related paperwork and necessary information required for customer work orders
Coordinates special and last minute shipping requests with the Traffic and Operations Departments, expediting any order as necessary
Provides follow up with other departments to ensure service standards are being met
Assures proper invoicing of accounts by verifying computer generated invoices
Prepares shipping and tracing information to customers as required
Maintains damage records and back order logs
Communicates customer feedback to management including any signs of dissatisfaction
Acts as a liaison between the warehouse and the customer in administration of the accounts and between the office and customers regarding invoicing and credit changes
Oversees all paperwork associated with orders and maintain the corresponding files
Maintains current and accurate procedure manual, which details the processing requirements for each account

Qualifications

HS diploma or equivalent required
Strong computer knowledge including MS Office applications
Basic typing skills
Familiarity with 10-key
Shipping software systems including UPS and Federal Express
Excellent oral and written communication skills
Excellent customer service skills
Must be able to work in varying facility conditions.
Ability and availability to work irregular or extended hours including nights, weekends and potentially holidays as needed

The base hourly pay rate for this posting is $25.00. The base hourly pay range is a guideline to provide our employees with market competitive pay, while allowing for flexibility to recognize and reward various levels of expertise, performance and tenure. The range listed is just one component of NFI's total compensation package for employees.

Canada Equal Opportunity/Disability Statement

NFI is an equal opportunity employer and is committed to a diverse and inclusive workforce. Accommodations are available upon request for candidates with disabilities taking part in all aspects of the selection process.

In compliance with Ontario and British Columbia’s pay transparency laws, and in an effort to promote transparency and equal pay for equal work, NFI provides salary/wage range and other information in job postings across all Canadian provinces and territories.

Profit Center

PC-6108

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More about this job

Responsibilities

The Distribution Customer Service Representative manages customer inquiries, processes orders, and handles complaints to ensure service standards are met. They also coordinate shipping requests, maintain accurate documentation, and act as a liaison between the warehouse and customers.

Requirements

Candidates must have a high school diploma or equivalent and strong computer skills, including proficiency in MS Office. The role requires excellent communication skills and the availability to work irregular or extended hours as needed.

Skills

Customer service
Order processing
Data entry
Inventory management
Invoicing
Shipping coordination
Microsoft Office
10-key
Communication
Clerical duties
Problem solving
Record keeping

Visa sponsorship

Not detected in the job text

Keywords

Distribution
Customer Service
Order Processing
Invoicing
Inventory
Shipping
Logistics
Warehouse
MS Office
10-key
UPS
Federal Express
Clerical
Data Entry
Administration
Traffic Department
Operations

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