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Added 9 mins ago
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NFI Industries

Warehouse Operations Manager II

86 PILLSWORTH RD, Bolton, ON, L7E 1M6, Canada

Pay: We are excited to share the base salary range for this position is $83,241.60 - $100,988.80.
Job type: Full-time
Apply by: Sep 25, 2027
Experience: 7+ years of supervisory experience in a 500,000 sq. ft. warehouse or distribution environment
Posting language: English
Posted: Sep 25, 2026

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Original job description

Overview

The Warehouse Operations Manager II is responsible for the efficient day-to-day 24/7 operation of the warehouse with particular emphasis on the management of the warehouse personnel and the implementation of warehouse action plans. This role manages a warehouse that totals between 500,000 and 1,000,000+ sq. ft. The tracking and recording of equipment hours, assurance that equipment maintenance schedules are followed and employee meetings are conducted. This position reports to the General Manager of the Distribution Center.

Available Shift: Monday-Friday, 7:00am-3:30pm

Responsibilities

Operations Management

Develops a strategic plan in conjunction with the General Manager to ensure the efficient and cost effective operation and utilization of the facility
Ensures efficient shipping and receiving work schedules to meet operational goals
Directs the operations of the warehouse supervisors and warehouse personnel
Oversees all inbound and outbound shipments to ensure they are correct and carried out in a timely fashion
Audits compliance of both internal and external SOP's.
Ensures that equipment is utilized in the most efficient manner
Reviews the daily work objective and determines productivity requirements to produce during the shift to meet the overall building objectives
Partners with other leaders to balance labor ensuring appropriate levels of staffing in regards to daily workload.
Matches the skill and background of personnel to work required.
Conducts analysis of workload compared to labor hours and equipment.
Plans long-term labor needs based on sales, forecasts and historical data
Makes recommendations to the General Manager on programs to improve warehouse operations.

Financials

Understands how day to day decisions impact financial outcomes
Be open to learning financial aspects of the business including, but not limited to, budgeting, forecasting, reading GL, Flash, and P&L
Run productivity and labor reports to analyze gaps in performance

Employee Relations/Development

Ensures the daily pre-shift meetings cover previous productivity, operational problems, forecasting workload and any other pertinent company information.
Ensures proper staffing and supports hiring for all facility operations.
Ensures all new employees are properly on-boarded; completing required paperwork and following a structured training schedule.
Produces and effectively communicate department goals and individual performance goals that ensure the facility achieves operational success.
Manages and maintains good human resources practices with direct reports, and adherence to established corporate and department policies and procedures
Works with the General Manager and Human Resources to resolve employee relation issues, discipline actions, problem resolution and terminations.
Provides feedback, coaching, guidance, and recognition to enhance other's skill development.
Plays an active role in employee development and talent selection.
Acts as a role model for the department in support of corporate purpose, vision, and values.
Provides regular coaching and feedback on performance, prepares and presents formal performance appraisals and make recommendations and approve annual compensation increases.
Exhibits a commitment to self-development by staying current on information, tools, and systems.
Travels to other warehouses and participates in department or company meetings, as necessary

Safety and Security

Ensures the safe, clean and efficient operation of the warehouse to meet service standards
Actively supports and participates in all safety initiatives in the facility
Implements safety and sanitation schedules that ensure the facilities compliance with corporate, OSHA, FDA, AIB or ASI standards.
Performs safety observations to coach employees on safety procedures
Implements the necessary improvements to procedures and facility to prevent re-occurring accidents.
Prevents associate incident and injury by overseeing accident investigations, assessing root cause analysis and implementing necessary improvements
Responsible for the management of equipment and coordinates the maintenance of equipment with local vendor.

Qualifications

Bachelor's Degree in Supply Chain, Business or related field preferred
7+ years of supervisory experience in a 500,000 sq. ft. warehouse or distribution environment
Experience with Warehouse Management Systems (Manhattan preferred)
Working knowledge of Microsoft Office applications
Working knowledge of warehouse / mechanical equipment
Working knowledge of OSHA, DOT, HAZMAT, FDA regulations and the willingness to become certified in one or more of these areas as necessary
Ability to work in fast paced environment.
Ability to handle changing priorities and use good judgment in stressful situations
Experience with seasonal work forces is a plus, but not required.
Experience with or desire to learn performance metrics, process improvement, and Lean/Six Sigma tools.
Excellent talent management and team building skills
Excellent verbal, non-verbal, and written communication skills
Excellent customer service skills specifically with external clients
Excellent analytical and mathematical skills
Bilingual English/Spanish preferred
Ability and availability to work irregular or extended hours including nights, weekends and holidays as needed by the customer.
Must be able to stand/walk for up to 10-12 hours.
Lift and move totes up to 50 pounds.
Regular bending, lifting, stretching and reaching both below the waist and above the head.
Walking in the FC and around area with great frequency; facilities are over a quarter mile in length.
Should be able to work in environments with variable noise levels, lighting conditions and temperature variation and able to access all areas of building without limitations.

We are excited to share the base salary range for this position is $83,241.60 - $100,988.80. This position is also eligible for an annual discretionary bonus, targeted at 7.5%. NFI takes into consideration applicants' qualifications, experience, education, geographic location, when determining a starting rate of pay.

Canada Equal Opportunity/Disability Statement

NFI is an equal opportunity employer and is committed to a diverse and inclusive workforce. Accommodations are available upon request for candidates with disabilities taking part in all aspects of the selection process.

In compliance with Ontario and British Columbia’s pay transparency laws, and in an effort to promote transparency and equal pay for equal work, NFI provides salary/wage range and other information in job postings across all Canadian provinces and territories.

Profit Center

PC-6704

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More about this job

Responsibilities

The Warehouse Operations Manager II oversees daily 24/7 warehouse operations, including personnel management, equipment maintenance, and strategic planning to meet productivity goals. They are responsible for ensuring safety compliance, managing inbound and outbound shipments, and optimizing labor and facility resources.

Requirements

Candidates should have 7+ years of supervisory experience in a large-scale warehouse environment and proficiency with Warehouse Management Systems. A Bachelor's degree in Supply Chain or Business is preferred, along with strong knowledge of safety regulations and analytical skills.

Skills

Warehouse management
Operations management
Strategic planning
Team leadership
Performance metrics
Process improvement
Lean/Six Sigma
Inventory management
Safety compliance
OSHA regulations
Budgeting
Forecasting
Talent management
Communication skills
Analytical skills
Warehouse management systems

Benefits

Annual discretionary bonus

Visa sponsorship

Not detected in the job text

Keywords

Warehouse Operations
Supply Chain
Manhattan WMS
OSHA
DOT
HAZMAT
FDA
Lean
Six Sigma
P&L
Budgeting
Forecasting
Performance Appraisals
Accident Investigation
Root Cause Analysis
Distribution Center
Inventory Control
Labor Management
SOP Compliance
Equipment Maintenance

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